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Moon Palace

Guests frequently praise the resort's diverse dining options, attentive staff, and extensive amenities, including the water park and spa. Some concerns include crowdedness during peak times and occasional service delays.

Descubre Moon Palace The Grand - Cancún en la Riviera Maya.

Ubicado en el corazón de la Riviera Maya, Moon Palace The Grand - Cancún es mucho más que un simple resort; es un **destino** donde cada rincón está diseñado para brindarte una experiencia inolvidable. Desde el momento en que cruzas el umbral de su impresionante vestíbulo, te envuelve una atmósfera de lujo y calidez. Con un enfoque claro en la atención al cliente, tanto el personal como las instalaciones aseguran que cada día sea especial.

Gastronomía sin límites en el paraíso.

La oferta gastronómica del Moon Palace The Grand es tan diversa como deliciosa. Con un total de **nueve** restaurantes, la experiencia culinaria es un viaje por diferentes culturas y sabores. Puedes disfrutar de exquisiteces en restaurantes como Jade (cocina asiática), Cusco (platos pequeños peruanos) y Le Chateau (cocina francesa). Cada comida es una nueva oportunidad para explorar.

El resort no solo se trata de comida, también ofrece una variedad de actividades para todos los gustos. Desde un increíble parque acuático, ideal para familias, hasta un spa de lujo donde los adultos pueden relajarse y rejuvenecer. Para los más pequeños, existe el Kids Club, un espacio lleno de juegos y entretenimiento.

Parque acuático: Diversión para toda la familia.

Spa: Relajación y tratamientos revitalizantes.

Kids Club: Actividades y juegos para niños.

Cabañas en la playa: Un lugar perfecto para relajarse.

¿Qué opciones de comida hay en Moon Palace The Grand - Cancún?

El resort ofrece una variedad de restaurantes, incluyendo Jade (cocina asiática), Cusco (platos pequeños peruanos), Le Chateau (cocina francesa), Habibi (cocina libanesa), Cielito Lindo (cocina mexicana), Tavola (cocina italiana), The Grill (Steakhouse), La Cantina (comida callejera mexicana), La Trattoria (cocina italiana) y Los Tacos (diversas opciones de tacos).

Sí, el Playroom Kids Club es una instalación moderna que incluye juegos de arcade, un laberinto de espejos y un bar de snacks, diseñado para que los niños se diviertan.

Sí, el AWE Spa es una instalación de 76,000 pies cuadrados que ofrece piscinas de hidroterapia, áreas de relajación y una variedad de tratamientos.

¿Hay áreas solo para adultos en el resort?

Sí, el Unique Day Club es un área de piscina solo para adultos que cuenta con un DJ en vivo, cabañas y tumbonas.

Sí, Moon Palace The Grand - Cancún es **pet-friendly**, permitiendo a los huéspedes traer sus mascotas durante su estancia.

North America

Mexico

Ubicado en el corazón de Cancún, el Moon Palace The Grand es un destino que redefine el lujo y la hospitalidad. Con su arquitectura impresionante y vistas al mar Caribe, este resort todo incluido ofrece una experiencia inolvidable para familias, parejas y viajeros en busca de aventura. Desde el momento en que llegas, te envuelve una atmósfera de elegancia y confort, donde cada detalle está diseñado para satisfacer tus deseos.

Las habitaciones del Moon Palace son un refugio de tranquilidad, equipadas con comodidades modernas y vistas espectaculares. Desde suites familiares hasta suites con jacuzzi privado, cada espacio está diseñado para ofrecer el máximo confort. Imagina despertar cada mañana con el sonido de las olas y disfrutar de un café en tu balcón privado, contemplando el amanecer sobre el Caribe.

La experiencia culinaria en Moon Palace es un viaje a través de sabores y texturas. Desde la cocina mexicana auténtica hasta opciones internacionales, cada restaurante ofrece un menú único. No te pierdas el ceviche fresco, preparado con ingredientes locales, que te transportará a las costas de México. Además, el restaurante de especialidades ofrece una selección de cortes de carne que se derriten en la boca, acompañados de salsas caseras que realzan cada bocado.

: Un plato refrescante que destaca los sabores del mar.

: Preparados a la perfección, ideales para los amantes de la carne.

: Delicias que cierran con broche de oro tu experiencia culinaria.

Moon Palace The Grand se encuentra a pocos minutos de las playas de arena blanca de Cancún y de las impresionantes ruinas mayas de Tulum. Los visitantes pueden disfrutar de actividades acuáticas, explorar la vibrante vida nocturna de Cancún o simplemente relajarse en la piscina infinita del resort. Además, el cercano parque Xcaret ofrece una experiencia cultural única con su rica biodiversidad y espectáculos tradicionales.

¿Qué es lo más destacado de Moon Palace?

: Este resort es conocido por su lujo, variedad gastronómica y actividades recreativas.

: Ofrece una experiencia todo incluido con acceso a playas, restaurantes y entretenimiento.

: Las playas de Cancún y las ruinas mayas de Tulum son atracciones imperdibles.

¡Tu aventura en Moon Palace The Grand te espera!

No esperes más para disfrutar de una experiencia única en el paraíso. Reserva tu estadía en Moon Palace The Grand y sumérgete en el lujo, la gastronomía y la diversión que solo este resort puede ofrecer. ¡Te esperamos!

Polished rooms & suites in an upmarket all-inclusive resort with a beach, pools, a spa & bowling.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNQcE43SFZBEAE&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChZDSUhNMG9nS0VJQ0FnSUNQcE43SFZBEAE

My experience at the Grand was absolutely wonderful, the staff is amazing. Antonio made the pool workouts extra fun, so we kept going back.
I had a manicure done at the spa with Guadeloupe and she was absolutely charming and her work was excellent.  Also had a pedicure done with Carolina and she was so gentle and her work was flawless.
Highly recommend this resort and all their treatments, very clean and professional.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUQzdmJmNHJBRRAB&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChdDSUhNMG9nS0VJQ0FnSUQzdmJmNHJBRRAB

This resort is a 3 star, not a 5 star.

The good:

-Lots to do
-Decent kids options
-Decent dining selection
-Nice location and beach

The not so good:

-Disrepair everywhere.  If they’d stop spending so much trying to woo new Diamond Elite members with the stupid back golf carts, they would have a bigger maintenance budget.  Things broken and shabby everywhere.  The attached pics are from just ONE hallway of ONE building.

-Poor service. Expect to wait quite a while, most times longer than reasonable, for many things such as room service.
-Mediocre food.  It’s okay but Denny’s is above this place to give you an idea.
-Running out of supplies. Out of straws, mint leaves, many food options, etc.  I get it happens but the resort wasn’t that busy and they didn’t seem to restock through the day.
-Poor maid service.  We weren’t restocked on many basics like hand towels - just left with none. Or, left with only two bath towels even though we have four people on the reservation. They also don’t restock the coffee, etc. You have to hound them for those things.

Overall, it’s a decent 3 star resort if you’re able to stomach the above negatives.  If you’ve been to nicer places you will definitely notice the many deficiencies.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUQ3eU9DM1N3EAE&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChZDSUhNMG9nS0VJQ0FnSUQ3eU9DM1N3EAE

All I can say is—mind blown! This was our second time in Cancun, and Moon Palace Grand came highly recommended by a colleague. From the moment we walked into the spectacular lobby, we were warmly greeted by the incredible staff, setting the tone for an unforgettable stay.

One thing to note is that unlike other hotels we’ve stayed at in Cancun, Moon Palace Grand does not offer a complimentary shuttle bus—it’s an extra expense. However, once you arrive, that minor inconvenience is quickly forgotten. We were welcomed with a fabulous drink and provided with a tourist guide that helped us plan our activities. We opted for swimming with dolphins, and I loved the fact that the resort arranged everything, including a safe and comfortable bus ride with a large group. It was reassuring to have everything handled by the hotel.

Now, let’s talk about the food—oh my gosh! With around six different restaurants, including pizza, a buffet, and a snack bar, the dining options were endless and delicious. Even the food at the water park was top-notch. But the room service was a standout—my child loved being able to order hot wings or pancakes at 2 a.m. and have them delivered promptly. It made the experience even more special.

The rooms were spectacular, with a jacuzzi and breathtaking balcony views. The entertainment, especially the fire show, was the best we’ve seen. We were so impressed with Moon Palace Grand that we decided to visit their partner property in Jamaica and received an excellent discount for doing so. The insights and tips they provided us with were incredibly helpful.

I highly recommend Moon Palace Grand. Three standout features:

1.	The Rooms: Luxurious, with a jacuzzi and stunning balcony views.
2.	The Water Park: Perfect for family fun, and you don’t even need to leave the resort.
3.	The Food: All-inclusive, high-quality, and absolutely delicious.

**Endorsed by Lovely Is YOUR Story. Your outstanding service is our inspiration!**

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURucll6c1RBEAE&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChZDSUhNMG9nS0VJQ0FnSURucll6c1RBEAE

Great trip! Excellent service! Great food! We always felt really well taken care of and safe. Thank you for allowing us to visit. Keep up the great work. We were there during Hurricane Helene and had to rearrange a few things but they got things handled in a timely manner and kept all of us safe. Highly recommend!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNIb3VMcy13RRAB&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChdDSUhNMG9nS0VJQ0FnSUNIb3VMcy13RRAB

This place is horrendous. I traveled all the way from Florida because my brother, a member, kept raving about how amazing it was. I spent over $3,000 on hotel and airfare, expecting a great experience. Upon arrival, the receptionist offered us an upgrade for over $200, promising a private dinner, early/late check-in and check-out, t-shirts, strawberries, and a drink.

However, when we got to the room at 2 PM, it reeked like a cheap $50 motel. To make matters worse, my brother and parents had rooms the same size as ours for less money. The so-called "upgrade" for $200 was simply not worth it. The “private dinner” is in a restaurant full of other people, something they conveniently failed to mention when pushing the upgrade.

I tried to get a refund and cancel the upgrade, but the receptionist and Rebeca from public relations were more interested in defending their decision than helping us. The worst part? The room's air conditioning wasn’t working, and the floors were so slippery that my son almost fell several times. This place cares more about squeezing an extra $200 out of you than earning a loyal customer. SAVE YOUR MONEY AND TIME—this place SUCKS!

Moon Palace The Grand en Cancún: Resort Familiar Todo Incluido

Moon Palace The Grand - Cancun is a luxury all-inclusive resort located along Cancun's tranquil south shore, approximately a 12-minute drive from Cancun International Airport. The resort offers over 1,000 accommodations, including suites with double whirlpool tubs, 24-hour room service, and top-shelf drinks. Amenities include a state-of-the-art Playroom for kids, a variety of upscale dining options, a FlowRider® Double Wave Simulator, world-class entertainment, and an AWE Spa® for relaxation. The resort also features a Jack Nicklaus Signature Golf Course for enthusiasts and novices alike.

Moon Palace The Grand - Cancun History Overview 

Nestled along the serene south shore of Cancun, Moon Palace The Grand - Cancun stands as a pinnacle of luxury in the Riviera Maya. Since opening its doors in 2017, this all-inclusive resort has captivated travelers seeking a blend of upscale comfort and engaging entertainment. Its location, a mere 12-minute drive from Cancun International Airport, offers guests the perfect gateway to Mexico's vibrant coastal paradise.

Moon Palace The Grand has continuously evolved, introducing world-class amenities and experiences that set it apart in Cancun's hospitality scene. Here's a closer look at key milestones in its history:

Moon Palace The Grand - Cancun opened its doors, offering luxury accommodations and top-tier amenities.

Introduction of the Playroom Kids Club featuring immersive arcade games and a captivating mirror maze, perfect for family travelers.

Expansion of the AWE Spa®, adding hydrotherapy pools and enhanced relaxation zones, elevating the wellness experience.

Launch of the Unique Day Club, an exclusive adults-only pool area featuring a live DJ and private cabanas for premium relaxation.

The resort embraced pet-friendly policies, welcoming guests to bring their furry companions along for an unforgettable getaway.

Experience and amenities that define the resort

Moon Palace The Grand's more than 1,000 luxurious suites feature indulgent touches such as double whirlpool tubs, expansive balconies with breathtaking views, and 24-hour room service that caters to every whim. Guests can enjoy a signature Jack Nicklaus Golf Course designed for both beginners and seasoned players, adding to the resort's allure for sports enthusiasts.

Families find endless entertainment with the FlowRider® Double Wave Simulator and a diverse range of dining options, including multiple upscale restaurants and casual eateries, ensuring a satisfying culinary journey for every palate. Meanwhile, the AWE Spa® provides a sanctuary of relaxation, complete with hydrotherapy pools and specialized treatments to rejuvenate the mind and body.

Whether traveling with family, friends, or pets, Moon Palace The Grand - Cancun delivers an exceptional all-inclusive experience that blends luxury, fun, and relaxation in one stunning destination.

Beach

Pool

Restaurant

The Moon Palace The Grand in Cancun stands as a beacon of luxury and indulgence, perfectly nestled along the stunning Riviera Maya. Here, the shimmering turquoise waters of the Caribbean Sea blend harmoniously with soft, white sandy beaches, creating an idyllic backdrop for unforgettable experiences. With its modern design and sophisticated decor, every corner of this magnificent establishment invites you to explore further. Gourmet dining awaits in an array of exquisite restaurants, where world-class chefs craft culinary masterpieces from diverse global cuisines, offering an unparalleled gastronomic adventure for every palate.

Moon Palace The Grand - Cancun

Bowling

Moon Palace The Grand in Cancun is a luxurious all-inclusive resort featuring polished rooms and suites, stunning beaches, pools, a spa, and bowling. It offers gourmet dining and a variety of activities for an unforgettable vacation experience.

Beach Access

Spa Services

Bowling Alley

Moon Palace The Grand in Cancun is a luxurious all-inclusive resort featuring polished rooms and suites, stunning beaches, pools, a spa, and bowling, set against the beautiful backdrop of the Riviera Maya.

The Moon Palace The Grand in Cancun stands as a beacon of luxury and indulgence, perfectly nestled along the stunning Riviera Maya. Here, the shimmering turquoise waters of the Caribbean Sea blend harmoniously with soft, white sandy beaches, creating an idyllic backdrop for unforgettable experiences. With gourmet dining, luxurious pools, and a lavish spa, this all-inclusive resort offers exceptional hospitality and endless amenities for relaxation and adventure.

The Moon Palace The Grand in Cancun stands as a beacon of luxury and indulgence, perfectly nestled along the stunning Riviera Maya. This all-inclusive resort features polished rooms and suites, stunning beaches, pools, a spa, and a vibrant nightlife, making it a must-visit destination for travelers seeking both relaxation and adventure.

Explore a variety of dining experiences at Moon Palace The Grand - Cancun, featuring cuisines from around the world.

Jade

Cusco

Le Chateau

Habibi

Cielito Lindo

Tavola

The Grill

La Cantina

La Trattoria

Los Tacos

Dining Options at Moon Palace The Grand - Cancun

Opciones de comida en Moon Palace The Grand - Cancun.

Descubre una variedad de experiencias culinarias en Moon Palace The Grand - Cancun, donde se celebran sabores de todo el mundo.

Cada restaurante del Moon Palace ofrece su especialidad: 

Cielito Lindo, con auténtica cocina mexicana.

Habibi, ofreciendo delicias de la cocina libanesa.

La Trattoria y Tavola, con su exquisita cocina italiana.

Le Château, donde la sofisticación de la cocina francesa brilla.

Los postres son un cierre perfecto para cualquier comida, los chefs han creado opciones que son tanto un deleite visual como un placer para el paladar.

La selección de bebidas complementa perfectamente cada plato, con opciones desde cócteles artesanales hasta vinos seleccionados que realzan cada experiencia culinaria.

Los visitantes pueden disfrutar de una variedad de platillos especiales que cambian semanalmente, garantizando que siempre haya algo nuevo y emocionante para probar.

Descubre el lujo en Moon Palace The Grand, Cancún. Disfruta de playas paradisíacas, actividades emocionantes y gastronomía excepcional. ¡Reserva tu escapada hoy!

Moon Palace Cancún: Hotel 5★ Frente al Mar

Cancún Municipality

A 76,000-square-foot spa offering hydrotherapy pools, relaxation areas, and a variety of treatments.

AWE Spa

Features slides, a lazy river, wave pool, and surf simulators for family fun.

Water Park

A state-of-the-art kids’ club with arcade games, mirror maze, and a snack bar.

Playroom Kids Club

An indoor bowling alley for entertainment.

A fully equipped gymnasium with free weights, cardio equipment, and fitness classes.

Fitness Center

A 27-hole Jack Nicklaus Signature golf course for enthusiasts.

Golf Course

Descubre Moon Palace The Grand en Cancún.

Ubicado en la pintoresca Riviera Maya, el resort **Moon Palace The Grand** ofrece una experiencia inigualable para aquellos que buscan lujo y diversión. Desde sus habitaciones pulidas hasta sus instalaciones de primera clase, este destino es ideal para familias, parejas y viajeros aventureros. A solo unos minutos de las playas de arena blanca de Cancún, este resort todo incluido es un verdadero paraíso que combina relajación y entretenimiento.

El **AWE Spa**, con sus 76,000 pies cuadrados de instalaciones, es el lugar perfecto para quienes buscan rejuvenecerse después de un día lleno de actividades. Ofrece varias opciones de tratamientos y áreas de relajación, incluyendo piscinas de hidroterapia. Para los más pequeños, el **Playroom Kids Club** proporciona un espacio divertido y seguro con juegos de arcade y un laberinto de espejos.

**Parque Acuático:** Ideal para toda la familia, cuenta con toboganes, un río lento y una piscina de olas.

**Bolera:** Un lugar ideal para disfrutar de una partida de bolos con amigos o familiares.

**Centro de Fitness:** Equipado con máquinas de cardio y pesas, este gimnasio también ofrece clases de fitness.

**Campo de Golf:** Disfruta de 27 hoyos diseñados por Jack Nicklaus, ideales para los amantes del golf.

La oferta gastronómica es igualmente impresionante, con una variedad de restaurantes que ofrecen desde pizza hasta bufetes exquisitos. Cada bocado promete ser un deleite, complementado por un servicio de habitación que asegura que cada capricho sea atendido, incluso a las horas más inesperadas.

No importa si buscas un refugio relajante o una escapada llena de acción, **Moon Palace The Grand** en Cancún es el destino perfecto. Con su ambiente vibrante y sus instalaciones excepcionales, cada visita se convierte en un recuerdo inolvidable.

¡Ven y descubre lo que te ofrece este magnífico resort, donde cada detalle está diseñado para hacerte sentir especial!

En resumen, **Moon Palace The Grand** es más que un simple hotel; es un destino donde cada huésped se siente valorado y atendido. Ya sea disfrutando de un tratamiento en el spa, explorando el parque acuático o saboreando platillos deliciosos, la experiencia aquí es simplemente inolvidable.

¡No dudes en hacer de tu próxima escapada a Cancún una experiencia mágica en el **Moon Palace The Grand**!

Quintana Roo

Descubre el paraíso en Moon Palace The Grand Cancun, con lujosas instalaciones, restaurantes internacionales y actividades para toda la familia. ¡Reserva ahora!

Moon Palace The Grand Cancun: Lujo, Diversión y Relax en Yo

Vive una experiencia única en Moon Palace Cancun, el resort con actividades para niños, spa, campo de golf y gastronomía internacional en Cancún. ¡Reserva tu estancia!

Experiencia Inigualable en Moon Palace Cancun, Paraíso en México

Planifica tus vacaciones en Moon Palace Cancun con nuestros consejos y itinerarios. Disfruta del mejor resort con comida deliciosa, actividades y relajación. ¡Descubre más!

Moon Palace The Grand en Cancún: Resort Familiar Todo Incluido

Accommodations Habitaciones de lujo

Dining & Culinary Delights Delicias gastronómicas

Location & Nearby Attractions Ubicación privilegiada

FAQs Preguntas frecuentes

Visítanos hoy ¡Tu aventura en Moon Palace The Grand te espera!