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Fred Smith Plumbing & Heating

New York, United States

Fred Smith Plumbing & Heating in Manhattan New York City: A Legacy of Service with Mixed Reviews

Located at 1674 1st Avenue in Manhattan, Fred Smith Plumbing & Heating is one of New York City’s oldest plumbing firms, proudly serving the community since 1914. This company offers a wide array of services tailored for residential and commercial clients including high-pressure steam systems, drain cleaning, water filtration, fire suppression, HVAC services, pump repair, and rooftop tank cleaning.

Why Choose Fred Smith Plumbing & Heating?

For over a century, this family-owned and operated company has built a reputation for expertise and professionalism. Their technicians are known for meticulous work and patience, as reflected in customer testimonials praising employees like Andy, who earned accolades for being neat, thorough, and communicative during multi-day projects.
However, the community sentiment is mixed. Several customers have reported issues with scheduling, communication delays, and problems with installation quality. Some experienced missed appointments, poor follow-up, and questionable billing practices. Such feedback highlights the challenges of maintaining consistent service in a busy metropolitan environment.

Customer Experience and Service Reliability

Clients should be aware that while Fred Smith Plumbing & Heating offers a broad range of expert services and accepts credit cards for convenient payment, customer service responsiveness can vary. Some reviews mention frustration with delayed or missed appointments, and inconsistent communication from supervisors and office staff. These factors can impact the overall experience.
Safety is a paramount concern, and some reviews note hazardous situations during installations due to miswiring and other errors, emphasizing the need to verify credentials and work quality when hiring plumbing services in NYC.

Business Hours and Contact Details

Fred Smith Plumbing & Heating operates Monday through Friday from 6:30 AM to 5:00 PM and remains closed on weekends. For inquiries or to schedule service, customers can call (212) 744-1300 or visit their official website for more information.

Frequently Asked Questions

  • What services does Fred Smith Plumbing & Heating offer? They provide comprehensive plumbing and heating services, including high-pressure steam systems, drain cleaning, water filtration, fire suppression, HVAC services, pump repair, and rooftop tank cleaning.
  • How long has Fred Smith Plumbing & Heating been in business? The company was founded in 1914, making it one of New York City's oldest plumbing firms.
  • What are their business hours? They operate Monday to Friday from 6:30 AM to 5:00 PM and are closed on weekends.
  • Do they offer emergency services? Yes, they are known for prompt responses to emergencies, especially within Manhattan.
  • How can I contact them? You can reach them at (212) 744-1300 or visit their website at www.fredsmithplumbing.com.

Fred Smith Plumbing & Heating: A Legacy of New York City's Plumbing Excellence in Manhattan's Heart District 10128 NY USA at 1674 1st Ave.

Fred Smith Plumbing & Heating stands as a hallmark of New York City's plumbing heritage, tracing its roots back to 1914. Founded by Fredrick Smith Sr., this venerable company has earned its reputation by dedicating over a century to servicing some of Manhattan's most cherished pre-war buildings, embodying reliability and craftsmanship in every project.

milestone moments in fred smith plumbing & heating's history

Throughout its storied timeline, Fred Smith Plumbing & Heating has marked notable milestones that highlight its evolution and commitment to excellence. In 1980, a pivotal change occurred when Philip Kraus joined as the ninth employee and eventually ascended to the role of CEO, steering the company toward modern growth while honoring its traditional values.
More recently, in 2018, the firm was celebrated with the Pulse of the City News Award for Excellence in Customer Satisfaction. This accolade underlines the company's ongoing dedication to delivering superior service, reinforcing its status as a trusted plumbing and heating authority in New York City.

distinctive projects and contributions

Fred Smith Plumbing & Heating's expertise is particularly recognized in its work with iconic pre-war architecture, a specialty that requires both deep knowledge and careful attention to historical detail. Among its distinguished contributions is the installation of the historic gas lamps on the façade of The Dakota, one of New York City's most famous landmark buildings.

legacy and local relevance

Nestled at 1674 1st Avenue in Manhattan, within the vibrant 10128 postal code, Fred Smith Plumbing & Heating remains an integral part of New York City's building maintenance landscape. Despite a mixed range of customer experiences in recent years, the company's longstanding heritage and specialized knowledge in plumbing for pre-war buildings continue to distinguish it from newer entrants in the industry.
  • 1914: Company founded by Fredrick Smith Sr.
  • 1980: Philip Kraus joined as the 9th employee and later became CEO.
  • 2018: Received the Pulse of the City News Award for Excellence in Customer Satisfaction.

Fred Smith Plumbing at a Glance

Nestled in the heart of Manhattan, Fred Smith Plumbing has been serving New Yorkers since 1914, offering a blend of tradition and modern plumbing solutions. Known for its wide array of services, this establishment captures the essence of urban plumbing needs while maintaining a rich history in the industry.

Pros

  • Established in 1914 with a long history in the industry
  • Offers a wide range of plumbing and heating services
  • A+ rating from the Better Business Bureau
  • Provides live plumber assistance when calling
  • Located in Manhattan for quick response times

Cons

  • Mixed customer reviews regarding reliability and customer service
  • Some reports of no-shows and billing issues
  • Inconsistent communication reported by some clients

Ideal For

Fred Smith Plumbing is ideal for Manhattan residents seeking reliable plumbing services with a historical touch. Whether you need a quick fix or a comprehensive renovation, those who appreciate an established service can find value here.

Things to Know Before Visiting

Before calling Fred Smith Plumbing, it's wise to prepare specific details about your plumbing issue. Expect potential delays in scheduling and ensure you have all necessary information ready for the team.

Overall Impression

While Fred Smith Plumbing has a notable history and a commitment to service, reviews indicate a mixed bag of experiences. Those interested should weigh the pros and cons carefully, considering both the service reliability and the potential for communication hiccups.

Fred Smith Plumbing & Heating in Manhattan New York City - Reliable Building Systems Solutions

Situated at 1674 1st Avenue in vibrant Manhattan, Fred Smith Plumbing & Heating offers a comprehensive range of essential building systems services tailored to both residential and commercial clients throughout New York City. Whether you need expert plumbing repairs, efficient heating maintenance, or specialized high-pressure steam system care, this establishment seeks to cover a broad spectrum of building infrastructure needs.

Diverse Services to Maintain Your Property's Core Systems

Fred Smith Plumbing & Heating specializes in a variety of critical services designed to keep your home or business running smoothly and safely. Their offerings include comprehensive plumbing solutions, heating system installation and repairs, and the upkeep of high-pressure steam systems which are common in New York City's older multi-story buildings. Beyond these, they also provide expert drain cleaning to prevent costly backups, water filtration system installations to improve water quality, and fire suppression system inspections to safeguard your property.

Additional Specialized Offerings

To meet the demanding infrastructure requirements of NYC buildings, Fred Smith also offers HVAC services to regulate indoor environments efficiently, pump repair and maintenance to keep water moving reliably, and rooftop tank cleaning to ensure water storage hygiene and compliance with city codes. These specialized services position them as a one-stop shop for building system management in the bustling urban environment.

Why Choose Fred Smith Plumbing & Heating

Choosing the right service provider for plumbing and heating needs in New York City is crucial. Fred Smith Plumbing & Heating accepts credit card payments for customer convenience and aims to provide professional solutions tailored to the unique demands of NYC properties. Their expertise in high-pressure steam systems and fire suppression maintenance highlights their capacity to handle both routine and complex building system requirements.
  • Comprehensive Plumbing Services: From installations to emergency repairs, ensuring reliable water and waste management.
  • Heating and HVAC Services: Installation, maintenance, and repair to keep your space warm and comfortable year-round.
  • Specialized Building Systems Care: Expertise in high-pressure steam systems, fire suppression, pump repairs, and rooftop tank cleaning.

Customer Considerations and Service Transparency

While Fred Smith Plumbing & Heating provides a wide array of services essential for maintaining complex urban properties, potential clients should consider service reviews and communication responsiveness when making their choice. Transparent scheduling, clear invoicing, and timely service are crucial factors for a smooth experience in the fast-paced environment of New York City.

Plan Your Service Visit Today

Located conveniently in Manhattan, Fred Smith Plumbing & Heating is positioned to serve New York City's diverse properties with essential plumbing, heating, and building system maintenance services. Whether you're a property manager, homeowner, or business operator, booking a consultation with them can help you address your maintenance needs effectively and keep your building running safely and efficiently.

Closed - Opens 6:30 AM

Monday

06:30–17:00

Tuesday

06:30–17:00

Wednesday

06:30–17:00

Thursday

06:30–17:00

Friday

06:30–17:00

Saturday

Closed

Sunday

Closed

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