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Restaurant Franz in Lucerne is praised for its authentic Austrian cuisine, attentive service, and picturesque lakeside setting. Guests frequently commend the Wiener Schnitzel and Apple Strudel, highlighting the quality and authenticity of the dishes. The ambiance, characterized by marble columns and high ceilings, adds to the dining experience. However, some reviews mention inconsistencies in service quality, including perceived biases and communication issues. Overall, the restaurant offers a memorable dining experience with room for improvement in service consistency.

Restaurant Franz: authentic Austrian dining by Lake Lucerne's shore with scenic views and classic cuisine.

Nestled at Haldenstrasse 4 in the heart of Luzern, Switzerland, Restaurant Franz invites food lovers to savor an authentic Austrian culinary journey. This charming lakeside eatery offers a vibrant atmosphere where traditional Viennese classics like Wiener Schnitzel and Kaiserschmarrn come alive with impeccable presentation and flavors that evoke the spirit of Austria. Guests can delight in dining on the sun-kissed patio overlooking the pristine lake, creating a perfect setting for relaxed afternoons or elegant evening meals.

Beyond the exquisite Austrian menu, Restaurant Franz impresses with its warm, personalized service and stylish yet cozy decor. Many visitors highlight the attentive waitstaff who skillfully balance professionalism with friendly hospitality, enhancing the overall dining experience without ever feeling overbearing. The panoramic views of Lucerne’s lake and the gentle hum of local life passing by add a memorable charm that keeps guests coming back.

 – a true Austrian classic, expertly prepared with crispy golden crust and tender veal inside.

 – praised for its perfect balance of flavors, a delightful side to complement hearty mains.

 – a divine dessert choice, perfect for sharing and ending a meal on a sweet note.

Restaurant Franz is open from Tuesday to Sunday, welcoming guests from 11:00 AM until 10:00 PM, and is closed on Mondays. The location is easily accessible with a paid parking garage right across the street from the National Hotel, making it convenient for those arriving by car. Diners can enjoy outdoor seating alongside the lake during warmer months, while the interior offers a cozy ambiance throughout the year.

The restaurant accepts Visa and Mastercard debit cards, ensuring hassle-free payment options for most visitors. Contactless NFC payments are also supported, offering modern convenience. Guests with children will find Restaurant Franz accommodating, and dog owners are welcome to bring their furry friends to enjoy the outdoor patio. While the venue does not host live music performances, the serene lake setting more than makes up for it.

What are the opening hours of Restaurant Franz?

 Restaurant Franz is open from Tuesday to Sunday, 11:00 AM to 10:00 PM, and closed on Mondays.

Is there parking available at Restaurant Franz?

 Yes, there is a parking garage across the street from the National Hotel, where Restaurant Franz is located.

Does Restaurant Franz accept credit cards?

 Restaurant Franz accepts Visa and Mastercard (Eurocard), but does not accept other credit cards.

Overall, the community sentiment around Restaurant Franz is positive.

 Diners frequently praise its authentic Austrian cuisine, lakeside location, and inviting ambiance. While most reviews commend the food quality and professional service, a few patrons have shared concerns about occasional service inconsistencies. Still, the restaurant remains a beloved spot for experiencing the warmth of Austrian hospitality amid the stunning setting of Lucerne’s lakefront.

Europe

Switzerland

Das Restaurant Franz in Luzern ist ein verstecktes Juwel, das Gourmets und Feinschmecker gleichermaßen begeistert. Mit seiner charmanten Atmosphäre und einer exquisiten Auswahl an Gerichten bietet es eine perfekte Kulisse für unvergessliche kulinarische Erlebnisse. Stellen Sie sich vor, wie Sie an einem gemütlichen Abend in Luzern die Aromen der Schweiz in einem stilvollen Ambiente genießen.

Erleben Sie kulinarische Highlights im Restaurant Franz in Luzern

Besuchen Sie das Restaurant Franz, um die kulinarischen Meisterwerke zu erleben, die mit frischen, lokalen Zutaten zubereitet werden. Besonders hervorzuheben sind die hausgemachten Schweizer Spezialitäten, die mit einer modernen Note serviert werden. Probieren Sie unbedingt die zart gebratene Rinderfilet mit einer cremigen Pfeffersauce oder den traditionellen Rösti, der knusprig und goldbraun auf dem Teller liegt.

Entdecken Sie die Spezialitäten des Hauses

Das Team im Restaurant Franz legt großen Wert auf Qualität und Nachhaltigkeit. Viele Gerichte werden frisch zubereitet, wobei die Köche eine Leidenschaft für kreative und authentische Schweizer Küche teilen. Ein interessanter Fun Fact: Das Restaurant wurde in einem historischen Gebäude eingerichtet, das früher als Handelszentrum diente, was dem Ort eine besondere Atmosphäre verleiht.

Was macht das Restaurant Franz besonders? Es bietet eine einzigartige Mischung aus traditioneller Schweizer Küche und moderner Gourmetküche in einem historischen Ambiente. Warum sollten Sie es besuchen? Weil es ein Ort ist, der lokale Aromen mit einer stilvollen Atmosphäre verbindet. Was ist in der Nähe? Das Luzerner Stadtzentrum und der malerische Vierwaldstättersee sind nur wenige Minuten entfernt.

Planen Sie Ihren Besuch im Restaurant Franz und tauchen Sie ein in eine Welt voller Geschmackserlebnisse. Reservieren Sie im Voraus, um Ihren Platz in diesem beliebten Luzerner Restaurant zu sichern, und teilen Sie Ihre Erfahrungen, um anderen Feinschmeckern die Freude an diesem besonderen Ort zu vermitteln.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURQNF9qdm53RRAB&d=17924085&t=1

places/ChIJ2-Y0SWz7j0cRH75UPT7pROo/reviews/ChdDSUhNMG9nS0VJQ0FnSURQNF9qdm53RRAB

Absolutely great. The food (ex. REAL Wienerschnitzel), the service, the location (right near the lake) - easily one of the very best places to be in Lucerne.

Highly recommended!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNabnJINDl3RRAB&d=17924085&t=1

places/ChIJ2-Y0SWz7j0cRH75UPT7pROo/reviews/ChdDSUhNMG9nS0VJQ0FnSUNabnJINDl3RRAB

Great service, good choice on the menu, great view!
The quality of the meal is superb, well presented, and served at the perfect temperature.
The service from the waiter is timely, personal, and professional. It is discreet and also attentive. You are NOT "sold to" so are comfortable ordering what you want and therefore willing to return again and again.
I liked it - it may be that the group of diners I was with made this a brilliant time, but the service facilitated that too.

The potato salad is goid  the appel strudel is divine. I would definitely have this to share especially if out together, dining as a couple.

I would definitely return

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNQcE1TcnlnRRAB&d=17924085&t=1

places/ChIJ2-Y0SWz7j0cRH75UPT7pROo/reviews/ChdDSUhNMG9nS0VJQ0FnSUNQcE1TcnlnRRAB

A most delicious Austrian restaurant with superb service and decor!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNaODhTOUFnEAE&d=17924085&t=1

places/ChIJ2-Y0SWz7j0cRH75UPT7pROo/reviews/ChZDSUhNMG9nS0VJQ0FnSUNaODhTOUFnEAE

Of all my reviews to restaurants this is the worst one. Tourist/ Tour coordinators / Asians / Guest should read this to avoid potential unpleasant experience.

This is the POOREST QUALITY OF SERVICE AND POTENTIALLY RACIST restaurant's staff we have ever experienced in a 5-star hotel restaurant in Switzerland.

ASIANS BEWARE! And should take caution when dining here. The staff, particularly the female manager, displayed potential racist behavior. They lit the lights of the umbrellas of non-Asian guests while leaving our Asian group in the dark. When we questioned them about this, they insisted that the lights in our umbrella were broken without even checking on it, so they probably knew. So We wonder why they did not inform us or make alternative arrangements if this was already known beforehand since they did not tell us it is broken from the start.

When we suggested moving inside the restaurant as it was well-lit and empty (as shown in a picture), they refused to allow us, despite no other patrons / customers being present. Consequently, we had to wait and eat in the dark while other guests on different umbrellas had lights and is looking at us making our group embarrased.

To make matters worse, one server accused us of being late as the reason for the lack of lighting. Is that right? even though the reservation is for dinner? This accusation was astonishing, as restaurants should normally prioritize customer satisfaction and resolve issues rather than creating more problems. This indicated a poor level of service. And if we truly were that late, why was our food not prepared and why did we have to wait over 40 minutes for the main course? The staff claimed and changed their argument and said that they are understaffed, but if that was the case, why didn't they prepare in advance when it is already been paid for and reserved? Why did they not communicate to tell us that they won't be able able to serve us well and cancel the reservation? We would have appreciated and understood their situation better if they had provided clear communication in such a scenario.

Summary:
- Poorest quality of service and potentially racist behavior observed
- Staff lit lights for non-Asian guests but left Asian group in the dark
- When questioned, staff claimed lights in Asian group's umbrella were broken without checking it.
- They did not inform us beforehand when they already knew about the broken lights.
- Request to move inside to the well-lit and empty restaurant was denied.
- Waited over 40 minutes for the main course
- Fake Apology base on the way the girl manager speaks. She is also arroant and claims it is a special experience.

Owner of the restaurant please do something about this as your location and food are great but it is tarnish by this way of treatment to Asian people.

Thank you

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUQybmVfckhREAE&d=17924085&t=1

places/ChIJ2-Y0SWz7j0cRH75UPT7pROo/reviews/ChZDSUhNMG9nS0VJQ0FnSUQybmVfckhREAE

Authentic Vienna style cusine served with a smile. Spend the afternoon on the patio right next to the lake, watching people passing by and enjoy a truly amazing piece of cherry crumble pie. The menue offers a selection of viennese classics from "Wiener Schnitzel" to "Kaiserschmarrn". Every dish is a small celebration of austrian hospitality. Charming!

Restaurant Franz in Luzern: Top Schweizer Spezialitäten & Gemütliche Atmosphäre

Restaurant Franz, located in Lucerne, Switzerland, offers authentic Austrian cuisine in an elegant setting reminiscent of Vienna. The restaurant is situated in the historic Grand Hotel National, featuring marble columns and high ceilings. It is known for classic Austrian dishes such as Wiener Schnitzel, Tafelspitz, and Apple Strudel, complemented by a selection of Austrian wines. The establishment provides a terrace with a view of Lake Lucerne, enhancing the dining experience.

Restaurant Franz Lucerne History Overview 

Nestled along the picturesque shores of Lake Lucerne, Restaurant Franz has become a beloved culinary landmark that brings the rich flavors and traditions of Vienna directly to Switzerland. Since its establishment, this elegant dining venue has offered guests an authentic Austrian experience marked by classic dishes like Wiener Schnitzel and Kaiserschmarrn, all served in a refined atmosphere overlooking the serene lake.

The year 2024 marked a significant moment for Restaurant Franz as it was featured in the prestigious MICHELIN Guide. This recognition not only honored the restaurant's dedication to authentic Austrian cuisine but also highlighted its elegant ambiance and prime location by the lake. Being listed in the MICHELIN Guide stands as a testament to the quality, authenticity, and superb dining experience that Restaurant Franz consistently delivers to its guests.

Restaurant Franz invites diners to enjoy a charming fusion of Viennese hospitality and Swiss lakeside beauty. The outdoor seating area offers breathtaking views of Lake Lucerne, perfect for a relaxed meal or to savor a slice of their acclaimed cherry crumble pie. Whether indulging in lunch or dinner, visitors can expect attentive, professional service paired with a menu celebrating the best of Austrian culinary heritage.

 with traditional specialties like Wiener Schnitzel and Kaiserschmarrn.

 enhancing every dining experience with a tranquil ambiance.

 for its culinary excellence and elegant setting.

Dine In

Restroom

Outdoor Seating

Allows Dogs

Serves Beer

Serves Wine

Serves Lunch

Serves Dinner

Serves Dessert

In the heart of Lucerne, Restaurant Franz invites guests to experience a blend of Swiss culinary heritage and modern flair. With locally sourced ingredients, the menu features creamy fondue and delicate risottos, all served in an elegant yet cozy atmosphere. Just a short stroll from iconic landmarks like the Chapel Bridge, it offers a delightful dining experience with breathtaking views.

Restaurant Franz

Experience traditional Austrian dishes like Wiener Schnitzel, Tafelspitz, Kaiserschmarrn, and Apple Strudel, all prepared with authentic ingredients.

Wiener Schnitzel

Tafelspitz

Kaiserschmarrn

Apple Strudel

Authentic Austrian Cuisine

Erleben Sie traditionelle österreichische Gerichte wie das berühmte Wiener Schnitzel, Tafelspitz, Kaiserschmarrn und Apfelstrudel, alle mit authentischen Zutaten zubereitet. Das Restaurant Franz in Luzern bietet eine kulinarische Reise in das Herz Österreichs, ideal für Feinschmecker, Kultur-Liebhaber und alle, die echte österreichische Gastfreundschaft genießen möchten.

Authentische österreichische Küche im Restaurant Franz

Beginnen Sie Ihr kulinarisches Erlebnis mit einer Auswahl an köstlichen Vorspeisen, die perfekt auf die österreichischen Spezialitäten abgestimmt sind.

Genießen Sie unsere klassischen österreichischen Hauptgerichte, darunter das zarte Wiener Schnitzel mit Zitronen und Petersilie sowie das herzhafte Tafelspitz, serviert mit Rinderbrühe, Meerrettich und Apfelmus.

Verfeinern Sie Ihr Essen mit traditionellen österreichischen Desserts wie Kaiserschmarrn, luftiger Pfannkuchen mit Rosinen und Puderzucker, sowie Apfelstrudel, gefüllt mit Äpfeln, Zimt, Rosinen und umhüllt von knusprigem Blätterteig.

Entdecken Sie unsere Auswahl an erfrischenden Getränken, perfekt zum Begleiten Ihrer Mahlzeit oder zum Entspannen nach einem Tag in Luzern.

Nicht verpassen: unsere speziellen österreichischen Gerichte, die den authentischen Geschmack und die Kultur Österreichs direkt nach Luzern bringen.

Entdecken Sie das Restaurant Franz in Luzern – ein kulinarisches Highlight mit authentischer Schweizer Küche und einzigartigem Ambiente. Reservieren Sie jetzt!

Restaurant Franz in Luzern – Authentische Schweizer Küche

Luzern Municipality

Enjoy your meal on the terrace overlooking Lake Lucerne.

Terrace Dining

Wheelchair Accessibility

Waltz and modern tunes play quietly in the background.

Live Music

Entdecken Sie das Restaurant Franz in Luzern

Das Restaurant Franz in Luzern bietet eine perfekte Mischung aus atemberaubender Aussicht und exquisiter Küche. Genießen Sie Ihre Mahlzeit auf der malerischen Terrasse mit Blick auf den See und lassen Sie sich von der ruhigen Atmosphäre verzaubern.

Ein unvergessliches kulinarisches Erlebnis am Vierwaldstättersee

Das Restaurant bietet barrierefreien Zugang, sodass jeder Gast willkommen ist. Für musikalische Untermalung sorgt Live-Musik, die sanft im Hintergrund spielt und eine entspannte Atmosphäre schafft. Ob für einen romantischen Abend oder ein entspanntes Treffen mit Freunden – hier erleben Sie kulinarische Höhepunkte in perfekter Umgebung.

Besuchen Sie das Restaurant Franz in Luzern und erleben Sie eine kulinarische Reise mit atemberaubendem Blick auf den See, barrierefreiem Zugang und entspannter Live-Musik.

Der Aufenthalt im Restaurant Franz ist eine perfekte Gelegenheit, um die Schönheit des Vierwaldstättersees zu genießen, während Sie sich kulinarisch verwöhnen lassen. Ob bei einem Spaziergang entlang des Sees oder beim Verweilen auf der Terrasse – hier werden Geschmack und Aussicht zu einem unvergesslichen Erlebnis.

Genießen Sie die Terrasse mit Blick auf den Vierwaldstättersee

Live-Musik, die für eine entspannte Atmosphäre sorgt

Luzern-Stadt

Erleben Sie authentische österreichische Gerichte im Restaurant Franz am idyllischen Lake Lucerne. Elegantes Ambiente, Terrasse & Live-Musik erwarten Sie!

Restaurant Franz in Luzern | Austrian Küche & Seeblick

Genießen Sie Wiener Schnitzel, Tafelspitz und Apfelstrudel in historischem Ambiente am Lake Lucerne. Perfekt für Genießer & Feinschmecker!

Besuchen Sie Restaurant Franz in Luzern | Eleganter Eatery am See

Erleben Sie österreichische Spezialitäten mit Seeblick, Terrasse, Live-Musik und mehr. Reservieren Sie jetzt im Restaurant Franz in Luzern!

Restaurant Franz in Luzern: Top Schweizer Spezialitäten & Gemütliche Atmosphäre

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