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Birmingham, AL

North America

United States

# Enterprise Rent-A-Car – Autovermietung in Birmingham, AL, kundenfreundlicher Service, schnelle Abwicklung, lokale Empfehlungen
Enterprise Rent-A-Car in Birmingham, AL, ist eine renommierte Autovermietung, die für ihren hervorragenden Kundenservice bekannt ist. Gelegen am Messer Airport Hwy, bietet sie eine breite Palette an Fahrzeugen für jeden Bedarf. Die Geschichte von Enterprise ist geprägt von einem starken Engagement für Kundenzufriedenheit und einer positiven Erfahrung. Die Mitarbeiter sind oft gelobt worden, insbesondere für ihre Professionalität und Hilfsbereitschaft. Die Nähe zum Flughafen macht es für Reisende einfach, Fahrzeuge schnell zu mieten und zurückzugeben.

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10/18 after having a customer service failure over the fence at Hertz/Dollar, I was able to book a car rental via Priceline just over at Enterprise. Just a short walk from the terminal to the car rental center, there were two enterprise employees assisting customers, both who for the duration of my short 15-20minutes there kept their composure positive and professional the whole time. Like me, there were multiple customers who arrived, also inconvenienced by the BHM Hertz/Dollar rent-a-car team, some customers did not show the Enterprise team patience however these 2 kept their cool. Shout out to LJ! She personally assisted me, did not try to upsell any additional coverage, although I asked to add LDW and roadside assistance, she was delighted to add it for me, and even provided her recommendations on her favorite BBQ places as a local. She turned my day around and I'm so appreciative of her. She also hooked it up with a very nice rental. Thank you LJ!!!

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Enterprise completely dropped the ball on our rental experience. The first vehicle we were given was a Chevy Traverse. It started making weird mechanical noises almost immediately and felt unsafe to drive. We returned it right away. Next, we were given a Chrysler Pacifica -- a minivan, which wasn't what we reserved or wanted. It also came with only half a tank of gas and had no windshield wiper fluid. Basic stuff that should never be overlooked. After making six different calls to Enterprise customer service, we were told that the Birmingham Airport location in Alabama had a Yukon, an Expedition, and several other full-size SUVs available -- the kind of vehicle we actually needed. But when we got there and spoke to two different managers, none of those vehicles were available. Instead, we were handed a much smaller Dodge Durango that smelled like cigarette smoke and had ants crawling around inside. Three different vehicles. Three major problems. Mechanical issues, misleading information, poor communication, dirty cars, and being handed the wrong type of vehicle -- this experience was a mess from start to finish. We will not be renting from Enterprise again. Zero stars if that were possible.

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I was given the wrong car as a rental. I drove from Birmingham to Huntsville without knowing it was a fully electric vehicle! After going down to 20% charge, I was frantic to change out for a regular gasoline car. I was scheduled for several things and my time was limited. The people at Birmingham Airport Enterprise and Huntsville Airport Enterprise worked feverishly to find me a replacement vehicle on this 4th of July holiday weekend. I'm grateful that even though we all make mistakes, the Enterprise team worked together AMAZINGLY to make it right!

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We got in late Friday evening to the Birmingham airport due to flight delays. We had reservations with another company but when we got to the desk no one was there. We called the 800 number and were told we were SOL until the next morning. Standing in the garage I noticed the manager from Enterprise was still there closing up. I happen to get his attention and he said he could help and provide us a car. Unfortunately I didn't catch his name, but he was friendly, helpful and very professional not to mention a lifesaver. Within minutes we had a peppy Mazda SUV and were off on our way. Honestly a special thanks to the gentleman who helped us out. Not sure what we were going to do if he didn't help us out. I forgot to add that another company was closing down too but said their computers were down. Anyway, great experience with the Airport Enterprise. Thank you!

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On Friday December 13th I had to put my car in the shop for repairs. So I needed a rental car for a week while waiting. So December 14th, 2024 I went to the New Pelham location and Mike Matthews was very professional, provided above and beyond service, and genuinely cared about my needs. I must admit I was not easy to deal with and turned down multiple vehicles because I wanted something comparable to what I drove daily. Through all my dramatic statements and anxiety of thinking about driving in a basic car. Mike Matthews helped me by finding a vehicle and washing it just to provide me with what I needed to be a satisfied customer. Mike Matthews thank you so much for being considerate, considered, and willing to help a true Bougie Drama Queen with a pleasant attitude and genuine concern for my needs. This vehicle has all the features that my car has and I'm very pleased with him for helping me to get it. Super Satisfied Customer Astria Smith ‍‍

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Verify pricing before renting. I called to rent an suv and was told the total price would be $97 with unlimited mileage. They even gave me the address location of where to drop off the car because I was not returning it to the original location. After arriving at the local store, I was told the total price would be $296. Evidently there is a $150 fee for a one way trip. I was stuck at that point. I rented the car and made arrangements to return the car to the point of origin. Very deceptive. And they also gave me a toyota carry instead of an suv. My husband at 6'1" would barely fit in the car. On the upside, the staff at Lawrenceville, Georgia Hurricane Shoals location, was awesome. They helped up out tremendously.

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dont waste your time with these people, you're better off going anywhere else or walking.

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Be very careful with this location. There's a guy that will screw you over if you're not paying attention. To be more specific, look out for the African American with burnt skins. You cannot miss this man. I was charged for an upgrade that I didn't request. He added a bunch of other fees that I didn't request as well. I asked him about the extra fees and was told it was for protection down payment. Had to call customer service after my rental was done to get it figured out.

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I'm always happy with Enterprise. Their service is A+, 100% of the time. Aleta S. helped me today - she was a lovely welcome to Birmingham. She was quick, knowledgeable, professional, friendly, and kind. Everyone should be so lucky to have representatives like Aleta! Give this professional employee a promotion, a raise, all of it!

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National makes it easy at the Birmingham airport, pick up and drop off are a snap at the terminals. Literally 10 minutes in and out either way. Super courteous staff, clean vehicles and prepaid gas makes it easy to drop and go.

Mieten Sie ein Auto bei Enterprise in Birmingham und erleben Sie die Stadt flexibel und komfortabel. Starten Sie Ihr Abenteuer noch heute!

Enterprise Rent-A-Car Birmingham bei Messer Airport

Birmingham

Enterprise Rent-A-Car

Alabama

Entdecken Sie flexible Mietwagenangebote bei Enterprise in Birmingham, AL. Perfekt für Ihren Roadtrip oder Geschäftsreise. Buchen Sie jetzt!

Erleben Sie Top-Auto mieten bei Enterprise Rent-A-Car in Birmingham, AL

Erfahren Sie mehr über Enterprise Rent-A-Car in Birmingham, AL. Komfortable Fahrzeuge, exzellenter Service. Planen Sie Ihre Fahrt noch heute!

Über Enterprise Rent-A-Car in Birmingham, AL – Ihr zuverlässiger Partner

Öffnungszeiten für Enterprise Rent-A-Car, Birmingham, AL. Finden Sie die Öffnungszeiten für Enterprise Rent-A-Car in 5900 Messer Airport Hwy, Birmingham.

Enterprise Rent-A-Car – Autovermietung in Birmingham, AL, kundenfreundlicher Service, schnelle Abwicklung, lokale Empfehlungen

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