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Burlington, VT

North America

United States

# Green Mountain Suites Hotel – Hotel in Burlington, VT, gemütliche Suiten, familienfreundlich, haustierfreundlich, erstklassige Lage

Das Green Mountain Suites Hotel in Burlington, VT, ist ein beliebtes Hotel, das für seine geräumigen Suiten und die familienfreundliche Atmosphäre bekannt ist. Mit einer Kombination aus Komfort und Annehmlichkeiten bietet das Hotel eine einladende Umgebung für Reisende. Die Geschichte des Hotels ist geprägt von einem Engagement für Gastfreundschaft und der Schaffung eines gemütlichen Ambientes. Die Gäste schätzen die haustierfreundlichen Optionen, die gut ausgestatteten Küchen in den Suiten und die Nähe zu lokalen Attraktionen. Die positiven Bewertungen heben die freundlichen Mitarbeiter und die angenehme Atmosphäre hervor, während einige Gäste auf Verbesserungsmöglichkeiten hinweisen.

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Since this hotel is a very pet friendly hotel, be aware there are pet friendly wings here. So, if you are allergic like my husband is, make sure to request you be placed in a different wing. I have stayed at pet friendly hotels before where if you wanted a pet friendly room, you need to request that and not the opposite. When we originally checked in to our room, we noticed an odor. My husband said maybe it's the cleaning products they used so we opened up all the windows to try to air out the room while we got our luggage. Unfortunately, the smell never went away even with the windows opened for over an hour and was so strong that I really couldn't imagine spending the night there since I couldn't keep the windows open all night when it is snowing outside. I called the front desk and he was very apologetic and explained that we were in a pet friendly wing of the hotel and reaccommodated us to a non pet-friendly wing of the hotel in an upgraded room with a fireplace. He turned what would've been a 1 star experience to a 4 star one. The rooms are extremely spacious where you would feel at home for extended stays and having the fireplace created a cozy experience with those Hallmark movies. The pool was heated and a good sized for some laps that I didn't even want to leave until dinner. The lobby was nicely decorated for the holidays for a great ambiance for your morning breakfast especially with the snow falling outside.

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We've stayed here 3 - 4 times now. Usually, we've been here in the summer, when I would give it 5 stars. The winter has been very different. First, I don't love that they don't offer housekeeping services when you're here for a week. We keep having to steal items for our room off the carts in the hallway. Otherwise, you have to order what you want, be in the room when it's dropped off, and then tip. I feel like it's a money-grab. Also, we tracked so much salt in the room from the first night, and I can't look at the smeared floor like that all week or step on salt chunks all week, so we had to go get a broom/dustpan and a swiffer mop. If you're not going to offer housekeeping, then the room should have these basic cleaning tools. Similarly, our toilet wasn't working on the first night, and we had to have the engineer stomp through the room in his dirty work boots. And, if you're not going to clean the bathroom for a week, then give us the tools to do so -- no toilet brush, no cleaning products. Ick, ick, ick. Our room this time is pretty dark and looks out onto the parking lot. I don't like it. In the past, we had a room higher up and it was much brighter and nicer. We can't really open the shades in the room, or everyone in the parking lot could literally look right in. One good thing is that they offer discounted passes to the Bolton Valley Ski resort - good for 9AM - 10PM or 9AM - 4PM (depending on the day), but again, no one mentioned that to us. We weren't sure what the timing for them was. The pool here is very murky - we've had fun swimming, but why is it opaque? It is so opaque, you can't see your kids when they go under water. Also, they regularly fill the jacuzzi with cold water, but at the most inopportune times, like at 5PM, when people are just getting back to the hotel and want to relax. The people who work here are very nice. The room was clean when we checked in, and the beds are very comfortable. I also think they should shovel a path from the South building into the front building. We're on the 1st floor, so we have to go up to the 3rd and over a bridge, and down to the 1st for everything. If they just shoveled an entrance across the street on each sidewalk, that'd be an option for us, but they didn't.

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SAFETY RISK! I have always enjoyed staying here as it's clean, safe, quiet and comfortable but after today I feel very different! A housekeeper let(key card entry) another guest (strange man) into my hotel room without questioning him when he told them he had forgotten his room card and stated my room was his. I was in the middle of undressing when he just entered my suite and hesitated to leave until I yelled out. It absolutely terrified me into the point of tears. I finished dressing and immediately went to the front desk in fear and panic to report what happened and explain the extreme safety issue that just occurred. It could of been a very dangerous situation very quick. The staff were apologetic but didn't seem to really absorb the seriousness of the issue of housekeepers allowing guests entry into rooms without proper identification. I now not only feel extremely unsafe because of this situation but also very concerned about it happening again to someone else where it may end in a worse manner than it did today. I have 3 young children that I have stayed here with in the past and I came to stay here for recuperation after a medical procedure this time with the idea of comfort and safety. Unfortunately after the negligence and safety risk that occurred today and the lack of seriousness taken by the staff after this extreme safety incident and violation of my privacy and safety occurred, I would not recommend staying here if you and your loved ones value feeling secure and safe in the space you just payed alot of money to stay in.

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This hotel is one of our favorites. My wife and I love the happy hour options, the pool area and the kitchen in suite. At times happy hour falls short and staff is confused on things but they do a good job at fixing it up. We like to spend a lot and get our moneys worth so while we had to switch ratings a bit we are glad all in all they solved the issues. Id say now the only thing to work on is not talking about internal business "employee schedules etc" loudly in front of guests but other than that we are proud of how they solved issues that arose and we will happily be back!

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I must give credit where credit is due. Last night the manager really set the the tone for how things should run he was there aware and present to run back-and-forth and fix issues before they arrise and the nice woman who is even nicer tonight wasn't stuck all alone, so very much appreciated. I will be raising the score

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My husband and I stayed from August 26, 20024 to August 30, 2024. The room was great. Clean, great size, everything that was needed in the kitchen. Loved the lobby, fireplace sitting area, as well as the outside area, all very cozy and well maintained. Breakfast was also amazing. Coffee and tea were always available. Social hours were very nice, offering beer, wine, and appetizers. We didn't go to the pool, however, it appeared well kept as well as the exercise room. The hotel is in an excellent location. Now for the bad news. My husband and I were made to feel very uncomfortable by the hostess, whose name, we believe is Elaine. Every interaction, her unprofessional behavior, was quite obvious. Her interactions with all of the other guests were very much different than what we experienced. Actually, she avoided interacting with us completely when she could. On the one occasion, when it was unavoidable, she was not welcoming, didn't make eye contact, and made no attempt to make us feel welcomed. During social hours, she never greeted us. She cleared saucers and glasses from other guest tables but never from ours. I must add that although we did attend social hour from Tuesday to Thursday, on our last two visits, my husband felt so discouraged by her behavior that he avoided going to the bar so as not to have any direct contact with her. Needless to say, we were made to feel out of place and uncomfortable. To add insult to injury, we were the only people of color in attendance, in a place where it seemed most of the staff were also people of color. To sum up this whole unfortunate situation with this hostess, it is sad to say,, we actually felt discriminated against. This all being said, this really did put a damper on our vacation.

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Good Hotel Experience. I spent a few days here and the service here was wonderful because the staff were friendly and nice. The hotel has happy hour on Tuesday and Wednesday and Thursday and the food is good. The rooms are very clean here because the staff clean them before you stay in them. The ambiance of the hotel is a lodge house. For the reasons I have stated in this review, I highly encourage you to visit this location.

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ZERO STARS!! DO NOT STAY AT THIS HOTEL. I booked a reservation through Expedia, and through a website error it booked for the wrong date. When I called to change the date, the hotel employees claimed that there was nothing they could do to change it. They then proceeded to laugh at my annoyance that I was being fleeced out of $200.

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We had a great stay for a girl's weekend. Staff was super friendly and helpful. Rooms were spacious and comfortable with living room & kitchen. It was convenient location. Breakfast was included and fire-placed common area was a great meeting place. Very happy with our stay.

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I'll definitely be staying there again! Big, very clean suite with comfortable beds. Had a kitchen area and living room and a separate bedroom with 2 double beds. Very spacious! Nice breakfast in AM too! Super close to UVM too.

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Green Mountain Suites Hotel in Burlington, VT – Komfort & Lage

South Burlington

Green Mountain Suites Hotel

Vermont

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About Green Mountain Suites Hotel, Burlington VT

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Green Mountain Suites Hotel – Hotel in Burlington, VT, gemütliche Suiten, familienfreundlich, haustierfreundlich, erstklassige Lage

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