Name: Restaurant Franz
Address: Haldenstrasse 4, 6006 Luzern, Switzerland, Lucerne, 6006, CH
Telephone: 041 418 50 20
Price range: $$

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Lucerne

Restaurant Franz in Lucerne is praised for its authentic Austrian cuisine, attentive service, and picturesque lakeside setting. Guests frequently commend the Wiener Schnitzel and Apple Strudel, highlighting the quality and authenticity of the dishes. The ambiance, characterized by marble columns and high ceilings, adds to the dining experience. However, some reviews mention inconsistencies in service quality, including perceived biases and communication issues. Overall, the restaurant offers a memorable dining experience with room for improvement in service consistency.

Restaurant Franz: authentic Austrian dining by Lake Lucerne's shore with scenic views and classic cuisine.

Nestled at Haldenstrasse 4 in the heart of Luzern, Switzerland, Restaurant Franz invites food lovers to savor an authentic Austrian culinary journey. This charming lakeside eatery offers a vibrant atmosphere where traditional Viennese classics like Wiener Schnitzel and Kaiserschmarrn come alive with impeccable presentation and flavors that evoke the spirit of Austria. Guests can delight in dining on the sun-kissed patio overlooking the pristine lake, creating a perfect setting for relaxed afternoons or elegant evening meals.

Beyond the exquisite Austrian menu, Restaurant Franz impresses with its warm, personalized service and stylish yet cozy decor. Many visitors highlight the attentive waitstaff who skillfully balance professionalism with friendly hospitality, enhancing the overall dining experience without ever feeling overbearing. The panoramic views of Lucerne’s lake and the gentle hum of local life passing by add a memorable charm that keeps guests coming back.

 – a true Austrian classic, expertly prepared with crispy golden crust and tender veal inside.

 – praised for its perfect balance of flavors, a delightful side to complement hearty mains.

 – a divine dessert choice, perfect for sharing and ending a meal on a sweet note.

Restaurant Franz is open from Tuesday to Sunday, welcoming guests from 11:00 AM until 10:00 PM, and is closed on Mondays. The location is easily accessible with a paid parking garage right across the street from the National Hotel, making it convenient for those arriving by car. Diners can enjoy outdoor seating alongside the lake during warmer months, while the interior offers a cozy ambiance throughout the year.

The restaurant accepts Visa and Mastercard debit cards, ensuring hassle-free payment options for most visitors. Contactless NFC payments are also supported, offering modern convenience. Guests with children will find Restaurant Franz accommodating, and dog owners are welcome to bring their furry friends to enjoy the outdoor patio. While the venue does not host live music performances, the serene lake setting more than makes up for it.

What are the opening hours of Restaurant Franz?

 Restaurant Franz is open from Tuesday to Sunday, 11:00 AM to 10:00 PM, and closed on Mondays.

Is there parking available at Restaurant Franz?

 Yes, there is a parking garage across the street from the National Hotel, where Restaurant Franz is located.

Does Restaurant Franz accept credit cards?

 Restaurant Franz accepts Visa and Mastercard (Eurocard), but does not accept other credit cards.

Overall, the community sentiment around Restaurant Franz is positive.

 Diners frequently praise its authentic Austrian cuisine, lakeside location, and inviting ambiance. While most reviews commend the food quality and professional service, a few patrons have shared concerns about occasional service inconsistencies. Still, the restaurant remains a beloved spot for experiencing the warmth of Austrian hospitality amid the stunning setting of Lucerne’s lakefront.

Europe

Switzerland

Nestled along the picturesque shores of Lake Lucerne, Restaurant Franz is a culinary gem that embodies the essence of Austrian hospitality. With its stunning views of the lake and mountains, this charming eatery invites you to indulge in a delightful dining experience. From the moment you step inside, the warm ambiance and attentive service create a welcoming atmosphere, making it the perfect spot for both locals and travelers alike.

At Restaurant Franz, the menu is a celebration of authentic Viennese cuisine, featuring standout dishes that are sure to tantalize your taste buds. One must-try is the **Wiener Schnitzel**, a perfectly breaded and fried veal cutlet served with a side of creamy potato salad, offering a delightful contrast of textures and flavors. Another highlight is the **Kaiserschmarrn**, a fluffy shredded pancake served with a rich cherry compote, making for a sweet ending to your meal. Each dish is crafted with care, showcasing the restaurant's commitment to quality and tradition.

One of the unique aspects of Restaurant Franz is its outdoor seating area, where diners can enjoy their meals while soaking in the breathtaking views of the lake and surrounding mountains. The ambiance is enhanced by the gentle sounds of water lapping against the shore, creating a serene dining experience. Additionally, the restaurant is pet-friendly, allowing you to enjoy your meal with your furry companions by your side.

Conveniently located at Haldenstrasse 4, Restaurant Franz is just a stone's throw away from the beautiful shores of Lake Lucerne. After enjoying a meal, take a leisurely stroll along the lake promenade or visit the nearby Chapel Bridge, a historic landmark that is a must-see for any visitor. The vibrant city center of Lucerne is also within walking distance, offering a plethora of shops, galleries, and cultural attractions.

 Restaurant Franz is renowned for its authentic Viennese cuisine, particularly its Wiener Schnitzel and Kaiserschmarrn.

 The restaurant offers a unique dining experience with stunning views, delicious food, and a welcoming atmosphere.

 Nearby attractions include the Chapel Bridge and the beautiful lake promenade.

Whether you're a local or a traveler, Restaurant Franz promises a delightful culinary journey that you won't forget. Come and savor the flavors of Austria while enjoying the breathtaking views of Lake Lucerne. We look forward to welcoming you!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURQNF9qdm53RRAB&d=17924085&t=1

places/ChIJ2-Y0SWz7j0cRH75UPT7pROo/reviews/ChdDSUhNMG9nS0VJQ0FnSURQNF9qdm53RRAB

Absolutely great. The food (ex. REAL Wienerschnitzel), the service, the location (right near the lake) - easily one of the very best places to be in Lucerne.

Highly recommended!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNabnJINDl3RRAB&d=17924085&t=1

places/ChIJ2-Y0SWz7j0cRH75UPT7pROo/reviews/ChdDSUhNMG9nS0VJQ0FnSUNabnJINDl3RRAB

Great service, good choice on the menu, great view!
The quality of the meal is superb, well presented, and served at the perfect temperature.
The service from the waiter is timely, personal, and professional. It is discreet and also attentive. You are NOT "sold to" so are comfortable ordering what you want and therefore willing to return again and again.
I liked it - it may be that the group of diners I was with made this a brilliant time, but the service facilitated that too.

The potato salad is goid  the appel strudel is divine. I would definitely have this to share especially if out together, dining as a couple.

I would definitely return

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNQcE1TcnlnRRAB&d=17924085&t=1

places/ChIJ2-Y0SWz7j0cRH75UPT7pROo/reviews/ChdDSUhNMG9nS0VJQ0FnSUNQcE1TcnlnRRAB

A most delicious Austrian restaurant with superb service and decor!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNaODhTOUFnEAE&d=17924085&t=1

places/ChIJ2-Y0SWz7j0cRH75UPT7pROo/reviews/ChZDSUhNMG9nS0VJQ0FnSUNaODhTOUFnEAE

Of all my reviews to restaurants this is the worst one. Tourist/ Tour coordinators / Asians / Guest should read this to avoid potential unpleasant experience.

This is the POOREST QUALITY OF SERVICE AND POTENTIALLY RACIST restaurant's staff we have ever experienced in a 5-star hotel restaurant in Switzerland.

ASIANS BEWARE! And should take caution when dining here. The staff, particularly the female manager, displayed potential racist behavior. They lit the lights of the umbrellas of non-Asian guests while leaving our Asian group in the dark. When we questioned them about this, they insisted that the lights in our umbrella were broken without even checking on it, so they probably knew. So We wonder why they did not inform us or make alternative arrangements if this was already known beforehand since they did not tell us it is broken from the start.

When we suggested moving inside the restaurant as it was well-lit and empty (as shown in a picture), they refused to allow us, despite no other patrons / customers being present. Consequently, we had to wait and eat in the dark while other guests on different umbrellas had lights and is looking at us making our group embarrased.

To make matters worse, one server accused us of being late as the reason for the lack of lighting. Is that right? even though the reservation is for dinner? This accusation was astonishing, as restaurants should normally prioritize customer satisfaction and resolve issues rather than creating more problems. This indicated a poor level of service. And if we truly were that late, why was our food not prepared and why did we have to wait over 40 minutes for the main course? The staff claimed and changed their argument and said that they are understaffed, but if that was the case, why didn't they prepare in advance when it is already been paid for and reserved? Why did they not communicate to tell us that they won't be able able to serve us well and cancel the reservation? We would have appreciated and understood their situation better if they had provided clear communication in such a scenario.

Summary:
- Poorest quality of service and potentially racist behavior observed
- Staff lit lights for non-Asian guests but left Asian group in the dark
- When questioned, staff claimed lights in Asian group's umbrella were broken without checking it.
- They did not inform us beforehand when they already knew about the broken lights.
- Request to move inside to the well-lit and empty restaurant was denied.
- Waited over 40 minutes for the main course
- Fake Apology base on the way the girl manager speaks. She is also arroant and claims it is a special experience.

Owner of the restaurant please do something about this as your location and food are great but it is tarnish by this way of treatment to Asian people.

Thank you

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUQybmVfckhREAE&d=17924085&t=1

places/ChIJ2-Y0SWz7j0cRH75UPT7pROo/reviews/ChZDSUhNMG9nS0VJQ0FnSUQybmVfckhREAE

Authentic Vienna style cusine served with a smile. Spend the afternoon on the patio right next to the lake, watching people passing by and enjoy a truly amazing piece of cherry crumble pie. The menue offers a selection of viennese classics from "Wiener Schnitzel" to "Kaiserschmarrn". Every dish is a small celebration of austrian hospitality. Charming!

Dine at Restaurant Franz: Authentic Austrian Cuisine in Lucerne

Restaurant Franz, located in Lucerne, Switzerland, offers authentic Austrian cuisine in an elegant setting reminiscent of Vienna. The restaurant is situated in the historic Grand Hotel National, featuring marble columns and high ceilings. It is known for classic Austrian dishes such as Wiener Schnitzel, Tafelspitz, and Apple Strudel, complemented by a selection of Austrian wines. The establishment provides a terrace with a view of Lake Lucerne, enhancing the dining experience.

Restaurant Franz Lucerne History Overview 

Nestled along the picturesque shores of Lake Lucerne, Restaurant Franz has become a beloved culinary landmark that brings the rich flavors and traditions of Vienna directly to Switzerland. Since its establishment, this elegant dining venue has offered guests an authentic Austrian experience marked by classic dishes like Wiener Schnitzel and Kaiserschmarrn, all served in a refined atmosphere overlooking the serene lake.

The year 2024 marked a significant moment for Restaurant Franz as it was featured in the prestigious MICHELIN Guide. This recognition not only honored the restaurant's dedication to authentic Austrian cuisine but also highlighted its elegant ambiance and prime location by the lake. Being listed in the MICHELIN Guide stands as a testament to the quality, authenticity, and superb dining experience that Restaurant Franz consistently delivers to its guests.

Restaurant Franz invites diners to enjoy a charming fusion of Viennese hospitality and Swiss lakeside beauty. The outdoor seating area offers breathtaking views of Lake Lucerne, perfect for a relaxed meal or to savor a slice of their acclaimed cherry crumble pie. Whether indulging in lunch or dinner, visitors can expect attentive, professional service paired with a menu celebrating the best of Austrian culinary heritage.

 with traditional specialties like Wiener Schnitzel and Kaiserschmarrn.

 enhancing every dining experience with a tranquil ambiance.

 for its culinary excellence and elegant setting.

Dine In

Restroom

Outdoor Seating

Allows Dogs

Serves Beer

Serves Wine

Serves Lunch

Serves Dinner

Serves Dessert

In the heart of Lucerne, Restaurant Franz invites guests to experience a blend of Swiss culinary heritage and modern flair. With locally sourced ingredients, the menu features creamy fondue and delicate risottos, all served in an elegant yet cozy atmosphere. Just a short stroll from iconic landmarks like the Chapel Bridge, it offers a delightful dining experience with breathtaking views.

Restaurant Franz

Experience traditional Austrian dishes like Wiener Schnitzel, Tafelspitz, Kaiserschmarrn, and Apple Strudel, all prepared with authentic ingredients.

Wiener Schnitzel

Tafelspitz

Kaiserschmarrn

Apple Strudel

Authentic Austrian Cuisine

Authentic Austrian Cuisine at Restaurant Franz Lucerne Switzerland

Situated in the heart of Lucerne near the serene lakeside, Restaurant Franz invites you to savor classic Austrian flavors that celebrate tradition and hospitality. The menu is a delightful journey through authentic dishes, crafted with fresh, high-quality ingredients that capture the essence of Austrian cuisine.

While the spotlight shines on traditional mains, Restaurant Franz also offers a variety of specials that highlight seasonal ingredients and Austrian culinary artistry. Begin your dining experience with classic potato salad, a cherished accompaniment that perfectly complements the rich, hearty dishes to follow.

The menu’s centerpiece is the iconic Wiener Schnitzel, a timeless Austrian classic featuring tender veal coated in golden breadcrumbs, fried to perfection in butter and garnished with fresh parsley and a wedge of lemon. Equally captivating is the Tafelspitz, a traditional boiled beef dish served with an aromatic vegetable broth, accompanied by piquant horseradish and sweet apple sauce — a true staple of Austrian home cooking.

Complete your meal with sweet Austrian delights such as Kaiserschmarrn, a fluffy shredded pancake dusted generously with powdered sugar and studded with juicy raisins — a light and satisfying treat. The Apple Strudel is another must-try, featuring tender apples, cinnamon, and raisins wrapped in crisp puff pastry, delivering a harmonious balance of sweet and spice.

To complement the flavors of your meal, Restaurant Franz offers a well-curated selection of beverages including fine wines, refreshing beers, and aromatic coffees. Whether you’re relaxing on the outdoor patio overlooking the lake or enjoying the cozy interior, the drinks menu is designed to enhance your Austrian dining experience.

 prepared with authentic ingredients to satisfy traditional tastes.

 that creates a relaxing and picturesque dining atmosphere.

 ensuring a memorable culinary experience.

Savor culinary delights at Restaurant Franz in Luzern, Switzerland! Indulge in exquisite flavors and a charming ambiance. Book your table now!

Culinary Delights at Restaurant Franz, Luzern

Luzern Municipality

Enjoy your meal on the terrace overlooking Lake Lucerne.

Terrace Dining

Wheelchair Accessibility

Waltz and modern tunes play quietly in the background.

Live Music

Restaurant Franz in Lucerne offers authentic Austrian cuisine next to the lake.

Nestled at Haldenstrasse 4 in the heart of Lucerne, Switzerland, Restaurant Franz provides an unforgettable dining experience that beautifully blends traditional Austrian flavors with a mesmerizing lakeside setting. Known for its genuine Viennese specialties such as the classic Wiener Schnitzel and the sweet Kaiserschmarrn, this establishment invites food enthusiasts and travelers alike to indulge in authentic tastes served with genuine hospitality.

 prides itself on impeccable service that is both professional and warm, ensuring every guest feels comfortable and valued. Diners can expect meals served at the perfect temperature, tastefully presented to highlight the rich flavors of each dish. The welcoming staff allows guests to savor their meals without pressure, creating a relaxed dining atmosphere that encourages return visits.

One of the highlights of Restaurant Franz is its scenic outdoor terrace right by Lake Lucerne. Here, guests can enjoy their meals while soaking in stunning waterside views, making it an ideal spot for a leisurely lunch or a romantic dinner under the stars. The terrace provides a tranquil environment perfect for savoring Austrian classics in the fresh air.

Enhancing the authentic Viennese ambiance, live waltz music is occasionally performed, offering guests a delightful cultural experience that complements their dining. This harmonious blend of live music and exquisite cuisine creates a memorable atmosphere that keeps guests coming back for more.

Visitor-friendly amenities and convenience

Designed to accommodate all guests, Restaurant Franz is family-friendly and welcomes children, making it a great choice for family outings in Lucerne. The restaurant also allows dogs, so your furry friends can join the fun. Comfortable outdoor seating and indoor dining options ensure a pleasant visit regardless of weather.

 - Conveniently located at Haldenstrasse 4, close to the lake, with paid parking lots and garages nearby.

 - Accepts debit cards and contactless NFC payments for a smooth checkout.

 - Specializes in Viennese classics like Wiener Schnitzel, potato salad, apple strudel, and cherry crumble pie.

 is a top choice for travelers and locals seeking a taste of Austria in the scenic city of Lucerne. Whether you're enjoying a leisurely meal on the terrace, appreciating live waltz music, or savoring traditional dishes with family and friends, this restaurant offers a delightful culinary journey by the lake. Embrace the charm, the flavors, and the inviting atmosphere all in one exceptional spot.

Luzern-Stadt

Experience authentic Austrian cuisine at Restaurant Franz in Lucerne, Switzerland. Enjoy lakeside terrace dining and traditional dishes like Wiener Schnitzel.

Lucerne Austrian Restaurant Franz - Lake View Dining

Discover the finest Austrian dishes in Lucerne at Restaurant Franz. Perfect for lakeside views, historic ambiance, and traditional Swiss-Austrian culinary delights.

Explore Lucerne's Austrian Cuisine - Restaurant Franz | Swiss Alps

Learn about Restaurant Franz in Lucerne, Switzerland, offering authentic Austrian cuisine in a historic setting by Lake Lucerne, featuring traditional dishes and scenic views.

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