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Londonderry

Europe

United Kingdom

Nestled in the heart of London, Hyde Café offers a charming escape with its inviting ambiance and a reputation for delivering a quintessential British experience. Located on Lancaster Terrace, W2 2TY, this themed café is a delightful spot for both locals and travelers seeking a cozy yet stylish setting to indulge in classic and innovative culinary delights. The café’s modern aesthetic combined with its warm service makes it a must-visit destination for those exploring the vibrant city of London.

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Reviewing the afternoon tea - for whatever reason, they've decided to make the afternoon tea into a three-course meal. On paper, that might work. But they serve the majority of your food all at once. So after you've finished the sandwiches, your cakes are just hanging there without any way of eating them because the staff insist on you doing things in a certain order, whenever they decide to pop over.

The sandwiches and scones were good - cakes were dreadful and service was much worse. For "high tea" at such an expensive hotel, this felt like an absolute tourist trap where you're essentially sitting in the hotel lobby listening to hotel music. 


Avoid this at all costs - it simply doesn't work the way afternoon tea should.

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Modern sleek hotel. So close to Hyde Park that I could almost touch it. 

A 5 minute walk from Paddington station and PRESTO - you are there! If you are flying into Heathrow the journey is only 15 minutes from the airport to Paddington Station. 

Ask for a room with a view. I didn't have to ask for an upgrade, they did it anyway. Was it because I wore a beanie and a tie? 

Outstanding staff. Nuna and Alexandra are both superstars at the reception.m desk.

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The Royal Lancaster is the pinnacle of service. We were spoiled by the entire staff from the moment we arrived to the day we departed. The hotel itself is very stylish inside and out. The lobby and restaurants are elegant and the staff polished. Although everyone is exceedingly polite, they are also warm and friendly. Anytime we called reception to request something (usually more coffee... because we drink TOO much of it) it was delivered in minutes by a cheerful staff member.

Our room was sensational with a terrific view of London and Hyde Park. It was well furnished and very comfortable. We took advantage of the heated towel racks to dry our towels for use the next day. The Royal Lancaster is keen on conservation; reducing water usage is a priority for them and something we applaud.

The restaurants are sensational.. breakfast at Park was supurb with a huge variety to choose from. Afternoon tea was lovely. This was our first time having a proper English afternoon tea. The food and service were marvelous. Dinner at their Thai restaurant Nipa was super. Everything we ordered was delicious and so flavorful.

We'd like to give our sincere thanks to the concierge Sebastián who is a consummate foody and a lovely man. He made several dinner recommendations for us and took care of the reservations. Every place he sent us to was outstanding. Our gratitude also goes to Ernestas at the concierge desk who secured cabs for us and Vlad who welcomed us back after our long days of sightseeing.

Special thanks to Cindy, the guest relations manager who made sure our afternoon tea in the café was flawless and that, as guests, we felt appreciated. She had lovely tea cakes delivered to our room several times.

I would like to note that the hotel is in a perfect location whether you're a first time visitor to London or a seasoned traveler. It's not only quiet but the Lancaster Gate tube station is just around the corner as well as a bus stop on both sides of Bayswater. We took advantage of their excellent location to public transportation. There are also many good restaurants within walking distance.

The Royal Lancaster was, by far, the best experience we've ever had at a hotel. In a word, Magnificent! We're looking forward to returning as soon as possible. Thank you to all for making our first time in London a beautiful and highly memorable holiday.

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A beautiful, modern hotel by Hyde Park, conveniently located around the corner from the Lancaster tube station, and near Paddington train station.  Sebastian, the Concierge, was outstanding!  A true professional, he was extremely friendly and helpful every time we asked for help.  Clearly, Sebastian loves London and sharing his knowledge to make hotel guests feel at home.  The Executive Room was just lovely - large, and with a wonderful view of the London skyline.  Only downside is there are no eateries in the area.  Fortunately, the breakfast buffet at the hotel was very good, and the staff was very pleasant.

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Great place. One of the nicer places around here.
Standard room is clean but veeeeery small. (I'm from LA)
Booked through expedia and got the expected expedia room...low floor with a view of the parking lot. Great

Barely has room for the room service table.
The universal converter on the desk was super helpful!
Wish all hotels/apts had this all over the world!

Room service was prompt and satisfactory.
But coffee was put in a mug and no warmer.
Order 2 cups if you want it in a carafe.

Front desk was ok. A little slow but the girl seemed new.
One of the keys did not work.

The restaurant inside the hotel was good.
The bar was not so good.
They served no cocktails bc they said they had no bartender who makes cocktails....
Anyways so that wasnt too great.

Also no views bc its in the middle of the building...a restaurant had the view.

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We were booked there by our cruise line as an extension to our cruise.  When we arrived, the lobby was totally overwhelmed with our group and passengers from other cruise lines.  It looked like it would take hours to sort everyone out.  They called out extra staff and had us in our rooms in about 20 minutes.  Everyone was extremely helpful and efficient.  While we were waiting to get to the check in desks, they served us juice and other refreshments.  They also had a manager keeping us informed and answering our questions.  That was appreciated rather than being ignored while we waited on line.
The hotel itself is quite nice.  Clean, modern and conveniently located near a metro station.  The rooms are not large or overly luxurious but very comfortable.  The breakfast was one of the best we have experienced in Europe.  Unless you are looking for really special extravagant experience (ex. 50th Anniversary or the like) I would recommend it

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Great location and great staff. I stayed here on a work trip. The rooms are nice- I could see the eye from my room. The nicest thing about my stay here was the breakfast staff: Constantin and Nertila. 

They were amazing. Friendly and caring. In all my years of traveling, they're in my top 5 of awesome staff at a hotel/restaurant. I really appreciated their service at breakfast each morning. I wasn't feeling well several mornings and they both demonstrated compassion and empathy. Also, Constantin went above and beyond and found me some ginger for my upset stomach.  I would absolutely come back to this hotel just because of the service I received from the breakfast staff. Hands down- I couldn't ask for better.

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One of my favorite hotels ever. We received top notch service for the entire duration of our stay. Gold leaf tartlets were in our room upon check in, gorgeous views of the park and London skyline, a bathtub that demands one use it, and more. Location was central to all the sights. On a side note, a pet peeve of mine is when a hotel lobby misleads one to believe the room is nicer than it really is. Not the case with Royal Lancaster. This place and the service exceeds expectations.

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I stayed in this hotel for 5 nights. At the time of checking in we hardly could understand the receptionist and we asked if our room has a view and we were told that our room has a view of the street and buildings. We ended up with room above a parking lot with the view of parking lot! Our room was so small and there wasn't any space to open our luggages.Carpets were torn and needed to be changed.This is not a 5 stars hotel as they advertise it. Now positive points: Amazing location and close to the tubes and very good breakfast buffet.

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High Tea is a must when visiting London for the first time. Unfortunately we did not plan ahead like we should've and had extreme difficulty finding a reservation. We ended up going to the Lancaster Hotel. While the tea and food was delicious, the ambience was waaaaay off. They had tables and chairs set up in what was essentially a large hallway between event rooms. Very awkward, especially when they had en entire restaurant with a gorgeous view closed and empty. 

We all agreed that we wanted a redo at a venue who puts more emphasis on their guests overall experience.

Hyde Café in Londonderry near Hyde Park & Lancaster Gate

A vibrant culinary destination nestled in Lancaster Terrace, London, Hyde Café offers an eclectic menu designed to delight food lovers and trend seekers alike.

Savor delightful bites at Hyde Café in Londonderry’s vibrant Lancaster Terrace. Discover cozy ambiance and delicious cuisine—your perfect dining escape awaits!

Hyde Café in Londonderry near Hyde Park & Lancaster Gate

Darcie and May Green

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