Nestled in the vibrant neighborhood of Queenstown, Singapore, The Oddle Company has made a name as an innovative online food ordering platform. Located at 67 Ayer Rajah Crescent, this Singapore-based startup is reshaping how you order takeaway and delivery by empowering food and beverage businesses with their own integrated ordering systems. Whether you're a foodie looking for diverse dining options or a busy local craving convenience, Oddle offers a digital gateway to over 1,500 partner merchants across Singapore and Asia.
Oddle's seamless interface allows users to effortlessly browse menus, place orders for delivery or self-pickup, and discover new culinary gems. The platform supports a wide range of restaurants—from independent gems to large chains—across multiple countries including Singapore, Malaysia, Taiwan, and Hong Kong. Their dedicated mobile app, Oddle Eats, available on iOS, provides an on-the-go solution for food lovers wanting to explore diverse cuisines with just a few taps.
Oddle is praised for its comprehensive restaurant network and intuitive ordering experience. However, some customers have noted challenges such as occasional delayed deliveries, pricing differences compared to ordering directly from restaurants, and customer service responsiveness. These mixed sentiments highlight opportunities for improvement while acknowledging the platform’s growing presence in the competitive food delivery landscape.
- What is The Oddle Company? The Oddle Company is a Singapore-based startup that provides an online ordering system for food and beverage businesses, enabling them to manage delivery and takeaway orders directly through their own platforms.
- How many restaurants use Oddle? As of 2021, Oddle has partnered with over 1,500 merchants across Singapore, Malaysia, Taiwan, and Hong Kong, including both independent restaurants and large chains.
- Is Oddle available for mobile devices? Yes, Oddle offers a mobile app called Oddle Eats, available for iOS devices, allowing users to discover and order from a wide range of restaurants.
- Does Oddle charge a commission on orders? Yes, Oddle operates on a pay-on-performance model, taking a 10% commission of actual online sales.
- Can I order from Oddle for self-pickup? Yes, Oddle allows users to place orders for self-pickup from participating restaurants.
The Oddle Company has cultivated a community with a mixed sentiment . Many users value the platform’s extensive selection and convenience; however, some have encountered issues with delivery timeliness and customer service responsiveness. As the company continues to grow and refine its services, prospective customers should weigh these factors when choosing their preferred food ordering app. With its strategic location in Singapore and commitment to innovation, Oddle remains a notable player in the online ordering ecosystem.
Founded in 2014, The Oddle Company has made a remarkable impact on the food and beverage industry in Singapore and beyond. With its roots firmly planted in the vibrant city of Singapore, Oddle was established by Jonathan Lim, Alan Goh, and Pua Yong Xiang. Their vision was to create a sustainable and merchant-centric ecosystem, revolutionizing how restaurants and customers interact in the digital age.
- 2014: The Oddle Company was founded in Singapore. - 2019: Oddle pivoted to a revenue-sharing model to better align with merchant success. - 2020: Oddle experienced significant growth due to increased demand for online food delivery during the COVID-19 pandemic.
Today, Oddle serves over 1,400 brands across Singapore, Hong Kong, Taiwan, Malaysia, and Indonesia. This impressive expansion reflects the company’s dedication to empowering businesses and enhancing customer experiences through innovative technology and solutions.
As the food delivery landscape continues to evolve, Oddle remains at the forefront by adapting to market demands and technological advancements. The COVID-19 pandemic acted as a catalyst for their growth, prompting a swift adaptation to the increasing need for online food services. With an emphasis on customer satisfaction and merchant success, Oddle is poised to continue its journey of innovation in the F&B industry.
The Oddle Company stands as a testament to the power of vision and adaptability in the face of challenges. Its journey from a local startup to a prominent player in the online food ordering sector showcases the potential for growth within the digital landscape. As Oddle continues to expand its offerings and refine its services, it will undoubtedly play a crucial role in shaping the future of dining experiences.
Located in the vibrant Queenstown area of Singapore, The Oddle Company offers a digital platform designed to connect users with a broad selection of restaurants and diverse cuisines. Its service enables customers to conveniently place orders for delivery or self-pickup, and the platform provides restaurants with tools to efficiently manage their online orders. With a dedicated mobile app available for iOS devices, Oddle caters to food enthusiasts seeking a streamlined ordering experience.
One of the platform’s strongest features is its extensive restaurant network, offering customers a wide variety of culinary choices from local favorites to international dishes. The self-pickup option adds flexibility for users who prefer to collect orders themselves, potentially avoiding delivery charges and delays. Additionally, Oddle empowers restaurants by providing them with a tailored system to handle their online orders, which can enhance order accuracy and operational efficiency.
- Wide range of restaurants and cuisines – catering to diverse tastes and preferences.
- Self-pickup option available – offering convenience and cost-saving alternatives for customers.
- Mobile app for iOS users – allows on-the-go ordering with user-friendly interface.
- Restaurant management tools – helps eateries handle orders more effectively.
Despite its promising features, customer feedback reveals several areas where The Oddle Company’s food ordering platform may fall short. Users have reported inconsistent delivery times, including significant delays that sometimes result in cold or compromised food quality. Additionally, the customer service experience has been flagged as unresponsive or dismissive in critical situations, which can compound frustration when problems arise.
Pricing on the platform can also be higher compared to ordering directly from restaurants, which might deter budget-conscious customers. Moreover, some users have encountered functionality issues with the app itself, affecting their overall ordering experience and satisfaction.
- Mixed reviews on delivery and customer service – delivery delays and poor communication reported.
- Higher pricing compared to direct orders – may not be ideal for cost-sensitive customers.
- App functionality issues – occasional glitches affecting user experience.
The Oddle Company presents an appealing option for those looking to explore a broad culinary selection with the convenience of online ordering and self-pickup flexibility. However, potential users should weigh the benefits against the reported drawbacks like delivery challenges and customer service shortcomings. For important occasions or time-sensitive orders, considering alternative platforms known for their reliability may be advisable. Meanwhile, Oddle’s platform can suit those who prioritize variety and restaurant support within Singapore’s dynamic food scene.
