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Londonderry

Europe

United Kingdom

Nestled within the historic walls of Fortnum & Mason in London, The Parlour offers a charming escape into a world of delightful treats and refined British elegance. This cozy yet stylish spot is renowned for its exquisite ice cream, decadent desserts, and a warm, inviting atmosphere that makes every visit feel like a special occasion. Whether you're seeking a relaxing afternoon tea, a quick sweet break during shopping, or a memorable family outing, The Parlour promises an experience filled with sensory delights and nostalgic charm.

One of the standout features of The Parlour is its array of artisanal ice creams, crafted with rich, natural ingredients that burst with flavor. Popular choices include the blackcurrant and cream, which offers a perfect balance of tartness and sweetness, and the decadent chocolate and strawberry sundaes topped with whipped cream and sprinkles. The atmosphere is complemented by vintage decor and murals that evoke a nostalgic yet modern British charm, making it a favorite for locals and visitors alike.

The Parlour's kitchen is a hive of activity, where skilled artisans craft each batch of ice cream and desserts with meticulous care. A fun fact is that the recipes have been passed down through generations, blending traditional British flavors with innovative twists. The staff take pride in their craft, often sharing insights about the ingredients and techniques that make their offerings so special. This behind-the-scenes dedication ensures every scoop and slice delivers a memorable taste experience.

It is renowned for its artisanal ice creams and decadent desserts that blend traditional British flavors with modern twists.

To indulge in high-quality, handcrafted ice creams and enjoy a cozy, nostalgic British ambiance in the heart of London.

From the moment you step into The Parlour, the inviting aroma of freshly made ice cream and baked treats welcomes you. The staff's friendly service and the cozy, vintage-inspired decor create a warm ambiance perfect for relaxing after a day of shopping or sightseeing. Don't miss the chance to try their signature Welsh rarebit, paired beautifully with a pot of their finest tea, or indulge in a colorful sundae with a variety of unique flavors that delight both children and adults alike.

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Nice little spot to grab a tea and snack while  shopping at Fortnum & Mason.  Relaxed atmosphere.. a bit pricey but overall delicious-- service was a bit slow but it was quite busy..

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Took the kids for a fun outing and really should have skipped it.  The customer service of the staff is lacking. The wait staff was slow, rude, and inattentive. When spending £100 on ice cream for 5 people you would expect some attention to detail but it was sorely lacking. The quality of the product is low and one of our orders was wrong however trying to get it fixed was impossible as the wait staff disappeared immediately. There are much better ways to spend £100 and have a little fun. It's also extremely loud, I immediately found the whole experience overrated for what it actually delivered. Thought it would get better. It didn't.

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My mother, daughter, and I had a lovely time here a few weeks ago. We got a few tea pots, scones, Welsh rarebit, and my daughter had a delicious dessert. Our server was very helpful and polite, and everything was delicious. I had made a reservation ahead of time but it wasn't busy when we got there, which made it feel like we had the place to ourselves! It was a very cute place, and there is also a nice view of the street as you enjoy the goodies!

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If you are looking for a sundae shop in London with your children, this is the place to go. The family will love it and you can get high tea items and the kids can have sundaes without worrying you are bothering others at high tea because the place is full of other kids too. They embraced the Ice cream theme and it is easy to get reservations online. Just enter Fortnams and head upstairs to check in. My go to was a latte that surprisingly came with a little ice cream cone; l enjoy that they celebrate parents being young too (even in my caffeine addiction). Oh and tons of unique flavors, try anything with black currant or cream, yum!!!

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YMMV, the five stars is for the smoked salmon and eggs.   Totally not expecting the food to be good as this is basically a glorified ice cream joint.  

The food didn't look particularly good on the plate either.  Just a piece of soda bread, a pile of eggs and some smoked salmon.   But when I combined all three it became magical!  Super fluffy buttery eggs, high quality smoked salmon and soda bread which has the perfect texture.  

Just a totally unexpected meal.  We ate at a bunch of fancy places during our trip but this is the one meal I'll remember most.   Probably won't be the same if I go back...maybe the stars just aligned on that day.

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If you are shopping in the store and want a little snack this is a great place but it is not worth the trip to come out of your way for.

The store was PACKED for holiday shopping but my party of 3 did not have to wait for a table. I opted for a pot of tea and 2 scones. The scones were warm and fluffy and very good. My husband had a hot chocolate and it wasn't hot enough.

I've been to the Jubliee tea room and that is just so great - plan ahead and make a reservation there instead.

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A-  pricey.
B- not bad for a quick stop for sweets.  

If you're interested in a few scones and don't want to do a full blown afternoon tea experience, you can stop by for some here.  They also have ice cream and some other desserts.  Not too bad for a quick stop, especially for a break from shopping or sight seeing. 

The ice cream isn't out of this world or anything particularly memorable, especially for the price, but the setting and the service was pretty good.  That brings it up to a 3 star A-OK.

Seating is easy, and someone will bring out a menu and your desserts, so at least it's a place to rest up.  If, however, you have the time and the inclination to pay for afternoon tea- the Diamond Jubilee is awesome.  Also at Fortnum and Mason, 3rd? level, I think.

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We went to the fornum and mason to have some world famous afternoon tea, however, we don't have a reservation. We were referred to the parlour on the 1st floor. I told the server this is my first time here and don't know how to order it...she threw the drink menu to me and leave us alone... ?????? Fortunately, we left without ordering and went to the dishoom for a delicious meal and super friendly service and that made my day in London.. two stars for the maybe-good food.

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I came to Fortnum & Mason with my mom the other day to do some shopping and also to have some tea and ice cream at "The Parlour" upstairs.

We were quickly seated and all staff members were very friendly. Everything seemed to be very clean. I got a pot of black tea and my mom ordered the "Hansel & Gretel" (gingerbread house filled with vanilla, strawberry, and chocolate ice cream, chocolate sauce, whipped cream, roof sprinkles, and an assortment of sweets). This was absolutely delicious! I had the Royal Blend tea and this was good, but not my favorite. We had a nice time here. The prices were a little pricey, although not really for London. It was a little difficult to track down our server when we wanted our check. Overall, we had a good experience and I would definitely recommend!

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My friends took me here for afternoon tea on my birthday and I had the greatest time! The space is too cute, on the first floor next to the Christmas area (at least during fall/winter) with murals throughout and retro diner style finishings in sweet pastels. 

When looking at the cakes, I asked the host which is his favourite and he asked the occasion. I mentioned my birthday, he said for sure the chocolate cake then. We sat back down and ordered a pot of tea each (breakfast blend for each of my friends, royal blend for me to switch it up). Lovely tea pots and great tea! They paired theirs with scones, cream, and jam and I ordered that slice of cake. 

The host surprised me and brought it out complimentary, with toasted marshmallow, chocolate buttons, jelly beans and a lit candle on top. It was the nicest thing!!!

Wish I lived closer. We will absolutely be back next time we visit London.

The Parlour at Fortnum & Mason: Luxury Tea & Ice Cream in London

Nestled within the iconic Fortnum & Mason, The Parlour offers a delightful escape into a world of sweet indulgence and refined British charm. Perfect for food lovers, families, and afternoon tea enthusiasts, this cozy spot combines a playful ice cream theme with classic British elegance.

Discover the diverse offerings at The Parlour, from tempting starters to decadent desserts, complemented by an array of refreshing drinks and specialty treats.

Enjoy a curated selection of British and international flavors, from light bites to hearty mains, all crafted with attention to detail and quality.

Reserve your table now to indulge in an unforgettable afternoon tea experience or a casual treat anytime during your London visit.

Dine at The Parlour in London’s Piccadilly for a captivating culinary experience amidst iconic sights. Book your table now and indulge in unforgettable flavors.

Chop'd

Sofra

Nobu Berkeley St