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Macy's Herald Square is a historic and iconic department store in New York City, offering a vast selection of fashion, beauty, and home goods across multiple floors. While many visitors appreciate its extensive product range and festive holiday decorations, some have reported concerns regarding customer service and store maintenance.

Discover Macy's Herald Square: A New York Shopping Icon

Nestled in the heart of Midtown Manhattan at 151 W 34th St., Macy's Herald Square stands as one of the largest and most famous department stores in the United States. This sprawling retail paradise spans over eight floors, housing hundreds of luxury and branded goods that attract shoppers from around the world. Whether you're a fashion enthusiast, a home décor aficionado, or simply in search of the quintessential New York shopping experience, Macy's delivers with its vast selection and iconic atmosphere.

Macy's is more than just a store — it’s a New York landmark brimming with character. From its posh exterior design that captivates passersby to unique features like the wooden escalator on the seventh or eighth level, the store offers a shopping adventure unlike any other. Inside, you'll find a well-organized layout, friendly staff, and even several cafes and restaurants on different floors to keep you energized.

 at Macy's is a magical experience, especially with their festive decorations and special events like the Winter Village. Shoppers often note the priceless joy of seeing the season's décor in person, immersing themselves in a festive atmosphere that makes every purchase feel special.

 — The store is open Monday through Saturday from 10:00 AM to 10:00 PM and Sunday from 11:00 AM to 9:00 PM.

 — Join Macy's Star Rewards program to earn points and enjoy exclusive discounts.

 — The store is wheelchair accessible with elevators and ramps for comfortable navigation.

 — Available for purchases made in-store to add that special touch.

 — Items bought online can be returned at the Herald Square location for convenience.

Visitors rave about Macy's clean, well-stocked environment and the delightful holiday displays that bring festive cheer. Many appreciate the friendly and helpful staff as well as the efficient checkout counters, even during busy times. The presence of multiple food and beverage outlets ensures shoppers can take a break and recharge without stepping outside.

However, some visitors note challenges such as difficulty locating restrooms and occasional long lines, especially during peak holiday seasons. Overall, Macy's Herald Square offers an iconic New York shopping adventure with a blend of luxury and accessibility that keeps customers coming back.

What are the store hours for Macy's Herald Square?

 Macy's Herald Square operates from 10:00 AM to 10:00 PM Monday through Thursday, 10:00 AM to 10:00 PM on Friday and Saturday, and 11:00 AM to 9:00 PM on Sunday.

 Yes, Macy's offers the Star Rewards program, allowing customers to earn points toward future purchases and enjoy exclusive discounts.

 Yes, Macy's Herald Square is wheelchair accessible, with elevators and ramps available for customer convenience.

Does Macy's provide gift wrapping services?

 Yes, Macy's offers gift wrapping services for purchases made in-store.

Can I return items purchased online at Macy's Herald Square?

 Yes, online purchases can be returned at Macy's Herald Square location.

North America

United States

Nestled in the heart of Midtown Manhattan, Macy's is not just a department store; it is a **New York City landmark** that draws millions of visitors each year. Spanning an impressive eight floors, this iconic retail giant offers everything from high-end fashion to home goods, making it a paradise for shoppers and tourists alike. As you step inside, the grandeur of the store envelops you, with its stunning architecture and vibrant displays that reflect the pulse of the city.

While shopping at Macy's, you can also indulge in a variety of culinary delights. The store features several dining options, including a charming café on the seventh floor where you can enjoy a cup of artisanal coffee paired with a freshly baked pastry. For something heartier, try the **famous Macy's cheeseburger**, a juicy delight that has garnered rave reviews from visitors. The atmosphere is lively, making it the perfect spot to recharge before continuing your shopping spree.

Macy's is conveniently located at 151 W 34th St., just a stone's throw away from iconic landmarks like the **Empire State Building** and **Times Square**. After exploring the store, take a leisurely stroll to soak in the vibrant energy of the city. Nearby, you can find Bryant Park, a lovely spot to relax, or indulge in some people-watching while enjoying a snack from one of the many food kiosks.

One of the standout features of Macy's is its **historic wooden escalator**, a unique architectural gem that adds charm to your shopping experience. The store is also renowned for its elaborate holiday displays, particularly during the Christmas season when the Winter Village transforms the store into a festive wonderland. Visitors often rave about the friendly staff, who are always ready to assist and enhance your shopping experience.

 Macy's is famous for being one of the largest department stores in the world, offering a wide range of products from luxury brands to everyday essentials.

 Visiting Macy's is a quintessential New York experience, offering not just shopping but a glimpse into the city's vibrant culture and history.

 Macy's is located near several iconic attractions, including the Empire State Building, Times Square, and Bryant Park, making it easy to explore the area.

Whether you're a local or a traveler, Macy's is a must-visit destination in New York City. Immerse yourself in the shopping experience, savor delicious food, and explore the vibrant surroundings. Plan your visit today and discover why Macy's remains a beloved icon in the heart of Manhattan.

Department store chain providing brand-name clothing, accessories, home furnishings & housewares.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUQzai1PcmR3EAE&d=17924085&t=1

places/ChIJ3xjWra5ZwokRrwJ0KZ4yKNs/reviews/ChZDSUhNMG9nS0VJQ0FnSUQzai1PcmR3EAE

Located on W. 34th and Broadway in Midtown West. We were walking 'Times Square', making our way to the 'Empire State Building'... but first, as a Macy's lover, we had to stop at my beautiful Macy's headquarters!
This store is big, clean, and very nicely organized, fully stocked, and filled with so many happy shoppers. Seeing the holiday decor in person was priceless.
Staff was friendly and helpful. Overall, I had a great experience at thee NYC store.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURYOV9UaTdRRRAB&d=17924085&t=1

places/ChIJ3xjWra5ZwokRrwJ0KZ4yKNs/reviews/ChdDSUhNMG9nS0VJQ0FnSURYOV9UaTdRRRAB

Absolutely huge departmental store - probably largest in NYC and spanning over 8 whopping floors with probably 100s of brands. They are mainly luxury and branded goods which covers the bulk of the first few floors - hardly any on offer unless you are really lucky. As you proceed upwards, there are more areas with discounts (can be up to 70% off).

Worth a visit for the experience and hype or just some good window shopping. Reminds me slightly of Harrods from the UK (although this is a much tamer version). Staff are all friendly and counters were very efficient given the number of cashiers present. Exterior designs are really well done and inviting - gives off a very posh vibe and definitely catches the eye of the regular passer-by! They have a very unique wooden escalator too around the seventh or eight level. There are a couple of F&B outlets within this massive layout too so don’t worry about being hungry at all!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUQzeGRfVnpBRRAB&d=17924085&t=1

places/ChIJ3xjWra5ZwokRrwJ0KZ4yKNs/reviews/ChdDSUhNMG9nS0VJQ0FnSUQzeGRfVnpBRRAB

Traditional department store in the USA, large, with many departments, famous brands and good quality. The atmosphere is very good and a paradise for shopping. At this time of year, there are many discounts, which makes it easier to buy more products with better quality. Sensational.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUQzdnIybEFnEAE&d=17924085&t=1

places/ChIJ3xjWra5ZwokRrwJ0KZ4yKNs/reviews/ChZDSUhNMG9nS0VJQ0FnSUQzdnIybEFnEAE

Yes, this is definitely one of the biggest stores I have been to.  As good as, if not better than Harrods and Selferidges in London.  I love it that there are cafes or restaurants on each floor. Even McDonald's on Level 7 is unbelievable.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUMzLTZfOGhnRRAB&d=17924085&t=1

places/ChIJ3xjWra5ZwokRrwJ0KZ4yKNs/reviews/ChdDSUhNMG9nS0VJQ0FnSUMzLTZfOGhnRRAB

NYC Landmark!
I visited the world’s largest Macy's for its Winter Village at Christmas—such a nice experience! The store is huge, but the holiday section felt a bit small in comparison. It was also a bit challenging to find the restrooms, and the lines were long.

Explore Macy's: NYC's Iconic 5-Star Department Store

Founded in 1858 by Rowland Hussey Macy, the flagship store at Herald Square opened in 1902, becoming the largest department store in the world at that time. It is renowned for hosting the annual Macy's Thanksgiving Day Parade since 1924.

Macy's: A Historic Icon in New York City Retail Landscape.

Macy's, located at 151 W 34th St. in the heart of New York City, stands as a monumental testament to American retail history. Founded in 1858 by Rowland Hussey Macy, this department store chain has evolved into a vibrant hub offering brand-name clothing, accessories, home furnishings, and housewares. Its flagship store, which opened in 1902 at Herald Square, was once the largest department store in the world, setting the stage for Macy's enduring legacy as a retail powerhouse and cultural landmark.

Historic milestones shaping Macy's legacy

Macy's journey began in 1858 when Rowland Hussey Macy opened his first retail store in Haverhill, Massachusetts. This modest beginning sparked a retail revolution that led to the grand opening of the iconic Herald Square flagship store in 1902. This location quickly became a New York City landmark, drawing shoppers from all over the world to experience what was then the largest department store on the planet. The store’s impressive scale and diverse offerings cemented its place in retail history.

In 1924, Macy's introduced the first Macy's Thanksgiving Day Parade, which has since become an annual tradition synonymous with the holiday season in the United States. This event not only showcases Macy's commitment to community engagement but also reinforces its status as a cultural icon beyond just a shopping destination.

What makes Macy's Herald Square unforgettable

Today, Macy's flagship store spans over eight floors and hosts hundreds of luxury and branded goods, offering an unmatched shopping experience in New York City. Its unique wooden escalator and multiple dining options, including cafes on each floor, add charm and convenience for visitors. The store’s elegant exterior design and holiday decorations especially attract both locals and tourists seeking a festive and sophisticated retail atmosphere.

 – Spanning eight floors with luxury brands and discount sections, it is one of the biggest and most diverse retail destinations in NYC.

 – Hosting the annual Macy’s Thanksgiving Day Parade since 1924, a beloved event that attracts millions worldwide.

 – From a wooden escalator to multiple dining options, Macy’s enhances the customer experience beyond just shopping.

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Macy's at Herald Square is the largest department store in America, offering a captivating blend of modern commerce and historic charm. With a vast selection of brand-name clothing, accessories, and home goods, it is a vibrant cultural tapestry and a symbol of New York’s energy and innovation.

Macy's

Discover Macy's in New York City – the iconic department store packed with exclusive deals, style, and flair! Shop now for unforgettable finds!

Shop at Macy's NYC – Iconic Deals & Style

New York County

Extensive selection of men's, women's, and children's clothing, including designer brands.

Fashion Departments

Wide range of cosmetics, skincare, and fragrances from top brands.

Beauty Products

Furniture, kitchenware, bedding, and home decor items.

Home Goods

Multiple eateries including The Cellar, Chef Street Food Hall, and Rowland's Bar & Grill.

Dining Options

Macy's in New York City: A Shopper's Paradise at 151 W 34th St.

Situated in the heart of Midtown West, Macy's flagship store at 151 W 34th Street stands as an iconic New York City landmark. This vast department store spans over eight floors, offering an immersive retail experience that blends luxury with accessibility, making it a must-visit destination for both locals and tourists alike.

Macy's offers an extensive selection of men's, women's, and children's clothing that caters to all styles and occasions. From high-end designer brands to trendy casual wear, shoppers can explore a curated collection that satisfies fashion enthusiasts looking for the latest trends or timeless classics. The store's clean and well-organized layout makes browsing an effortless and enjoyable adventure.

Beauty Products and Home Essentials Under One Roof

Beyond fashion, Macy's is a treasure trove for beauty aficionados, featuring a wide range of cosmetics, skincare, and fragrances from top-tier brands. Whether you seek a signature scent or the latest makeup innovation, this store has you covered. Additionally, home goods abound with stylish furniture, kitchenware, bedding, and decor items that help transform any living space with quality and flair.

After a day of shopping, indulge in the multiple dining venues within Macy's. The Cellar offers gourmet food selections, Chef Street Food Hall serves up diverse and flavorful bites, and Rowland's Bar & Grill provides a relaxed atmosphere for unwinding. Even the unique McDonald's on Level 7 adds a surprising twist, ensuring no shopper leaves hungry.

Spanning over eight floors, Macy's is possibly the largest department store in New York City, providing an expansive shopping playground.

From luxury labels to affordable fashion, the store features hundreds of brands across all floors.

Visitors love the distinctive wooden escalator and the beautifully designed exterior that exudes a posh vibe.

Friendly staff, efficient checkout counters, and festive seasonal decor create a welcoming atmosphere year-round.

 to experience a legendary shopping destination where fashion, beauty, and dining converge in one spectacular setting. Whether you're hunting for luxury goods, discount deals, or simply soaking in the vibrant retail culture, Macy's offers an unforgettable adventure in the heart of Manhattan.

Discover Macy's in Midtown Manhattan, NYC. Huge store with festive decorations, diverse departments, and top shopping experience. Visit today!

Macy's NYC Midtown - Iconic Department Store & Holiday Highlights

Visit Macy's Herald Square in NYC for fashion, beauty, home goods, and seasonal events. Enjoy dining options and exclusive shopping services!

Explore Macy's at Herald Square, New York - Retail, Dining & Events

Check Macy's Herald Square opening hours in NYC. Find store timings, holiday hours, and plan your shopping trip to Macy's today.

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