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Londonderry

Europe

United Kingdom

Nestled in the vibrant heart of Londonderry at 6 Cable Street, Papa John's offers a slice of American pizza culture infused with local charm. This renowned pizza chain has built a reputation for delivering consistently high-quality, flavorful pies that cater to both traditional and adventurous palates. Whether you're craving a classic pepperoni or a more daring Hawaiian, Papa John's promises a memorable dining experience with its signature fresh ingredients and inviting atmosphere.

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Disappointed doesn't cover it. I've been an extremely loyal Papa John's customer in America since the 80's and have made people order it instead of Dominos over and over since I've moved to the UK. We are regular customers, ordering at least 3 pizzas a month. Why? The ingredients and care. Papa John's was a better pizza. The level of fresh, quality and superior ingredients was clear and the proof was in the pudding or pizza, as it were. But something has changed. Those same ingredients are no longer there. I ordered tonight for the first time this year. I don't know if it's because of Brexit and a diminished supply chain, but this is NOT the same pizza. The crust which is normally billowy soft but crunchy on top was flat and dense, and even after eating two slices and stopping, I'm now cramping and distended. I'm having a reaction to what must be preservatives or something new they have added to the dough. It's not the same texture at all. The pizza sauce is darker and thin, not spread on as much as usual. The toppings are smaller. I realise Hawaiian pizza itself might divide some, but whether you're a fan or not I think you'll agree the portions should be the same. The pineapple bits are about 1/3 the size they normally are, and they're really sweet, like pickled in some very sickly syrup. Previously they were tinned but very, well, 'pineapple-y'. The jalapeños are about the same but just thinner slices. The pizza itself was undercooked and floppy but still the dough was quite dense. The dipping sauces that are a benchmark of the brand now come in smaller cups and have been relabelled, they taste differently. If all that is not alarming enough, the pizza sauce on the side is now a pre-packaged corporate sauce instead of just a scoop of the actual pizza sauce used to make the pizzas. Not fresh, full of preservatives and both sweet and acidic at the same time. Very similar texture and taste as the McDonalds rich tomato sauce so I wonder if they are purchased in the same factory. Absolutely NOT fresh sauce under any label.

NONE of these changes are listed on the website. You still just get a completely different product swapped out for what you've come to expect as quality. What you are getting now is quite poor and that's a big shame considering this company was founded on a better quality set of ingredients and end product. It's now pre-packaged, full of chemicals and with a taste to match it.

I feel sick and completely bloated now as a result. What's gone on here? How can you bait and switch your customers here? You clearly have changed everything internally and expect us to swallow it?

I realise this is not down to this individual store but on a corporate level.

Not cool. You've lost a long time customer now. You really should be ashamed at this deceit.

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Worst place ever, very unprofessional customer services, I called them to order a pica and asked them for an offer I had received from them via message and the guy on the phone just do it online and hang up on me, I called back and asked them why?! The guy actually threatened me as I asked for his name to complain to his manager, he told me come the place if you want to complain okkkkkkkk, like what the fuck ?! 
What you going to do to me if I do? Make me a pizza? 
Completely Idiot

Papa John's Pizza in Londonderry: Quality & Family-Friendly Dining

Experience the Authentic Taste of Papa John's in Londonderry

Begin your meal with a selection of fresh, flavorful starters crafted to tantalize your taste buds. From crispy garlic bread to tangy mozzarella sticks, each dish is prepared with quality ingredients that promise a delightful start to your dining experience.

Savor the iconic Papa John's pizzas, renowned for their superior ingredients and fresh flavors. Indulge in classic favorites like the pepperoni and veggie options, or try a specialty pizza that showcases the restaurant's commitment to quality. Each pizza is baked to perfection, featuring a crispy crust and generous toppings that reflect the brand's high standards.

End your meal on a sweet note with decadent desserts crafted to satisfy any sweet tooth. From rich chocolate brownies to creamy cheesecakes, each dessert is a perfect finale to your dining experience.

Complement your meal with a selection of refreshing beverages, from soft drinks and sparkling waters to aromatic coffees and teas. Each drink is served with care to enhance your dining experience.

Discover the chef's specials and seasonal offerings that highlight fresh, local ingredients and innovative flavors. These specials are crafted to provide a unique and memorable dining experience.

Enjoy delicious pizza at Papa John's in Londonderry! Savor fresh ingredients and warm hospitality in a cozy setting. Order now for a tasty treat.

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