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Kuala Lumpur

Guests frequently praise the hotel's strategic location, spacious and clean rooms, and the variety and quality of dining options. The staff's exceptional service is often highlighted, though some guests have noted areas for improvement in service consistency and room maintenance.

DoubleTree by Hilton Kuala Lumpur Overview and Guest Experiences in Malaysia's Capital City Hotel Scene.

Nestled within the vibrant Intermark Mall complex on Jalan Tun Razak, DoubleTree by Hilton Kuala Lumpur offers a polished stay in the heart of Malaysia's bustling capital. This high-end hotel is favored for its 

, stunning city views, and a location that makes exploring Kuala Lumpur a breeze. Guests love the friendly and attentive staff who elevate the experience with their exceptional service and warm hospitality.

Strategically set inside The Intermark Mall, the hotel offers unparalleled convenience for foodies and shoppers alike. With easy access to public transport and a free area shuttle service, guests find commuting around Kuala Lumpur hassle-free. The availability of spacious parking adds to the comfort of travelers arriving by car.

The hotel features well-appointed rooms that prioritize comfort with clean, spacious designs and modern bathrooms. Guests note the lovely city views from their rooms and appreciate the quiet that balances the bustling location. While some rooms show signs of wear and could benefit from updates, the overall comfort remains a highlight.

Facilities include an outdoor swimming pool perfect for relaxation, banquet and wedding venues ideal for celebrations, and an event space that hosts a variety of functions. The friendly staff consistently deliver top-notch service that guests frequently praise as a key reason to recommend the hotel.

Makan Kitchen restaurant presents a delightful range of choices featuring Chinese, Malay, and Indian cuisines, ensuring a satisfying start to your day with a breakfast buffet that guests describe as generous and diverse. While some visitors have requested more European-style breakfast options, the culinary variety reflects Malaysia’s rich cultural tapestry.

Guest Sentiment and Areas for Improvement

The overall community sentiment towards DoubleTree by Hilton Kuala Lumpur is positive. Guests consistently applaud the hotel's prime location, clean and spacious rooms, and outstanding staff service. However, there are constructive notes regarding the hotel's interior maintenance, dated decor in some rooms, and occasional logistical inconveniences with parking and elevator wait times.

While the hotel prides itself on cleanliness and comfort, some guests have experienced issues such as worn furnishings and limited power outlets in rooms. These insights are valuable for travelers seeking a balance between convenience and luxury during their Kuala Lumpur visit.

 Breakfast is available at an additional charge of MYR 64 per person per day.

Does the hotel offer airport transportation?

 Yes, the hotel provides airport shuttle services for guests.

 Yes, the hotel is pet-friendly and allows pets.

Asia

Malaysia

Overview of DoubleTree by Hilton Kuala Lumpur

DoubleTree by Hilton Kuala Lumpur, located in the heart of the city within the Intermark Mall, offers a polished and modern atmosphere that caters to both leisure and business travelers. Established as a prominent lodging option, this hotel combines luxury with convenience, featuring spacious rooms that boast stunning views of Kuala Lumpur's skyline. Guests appreciate the friendly service and the hotel’s commitment to cleanliness, making it a popular choice for visitors seeking comfort and accessibility.

At DoubleTree, dining is a delightful experience with a variety of culinary offerings. The hotel's main restaurant, Makan Kitchen, serves an extensive breakfast buffet featuring local and international dishes. Guests rave about the diverse spread, which includes traditional Malaysian favorites alongside Western classics. The atmosphere is vibrant, making it a perfect spot to start your day.

Nasi Lemak - A fragrant rice dish served with sambal, fried crispy anchovies, and peanuts.

Roti Canai - A flaky, buttery flatbread served with dhal or curry.

Dim Sum - A selection of bite-sized dishes perfect for sharing.

Signature Cocktails - A range of expertly crafted cocktails to enjoy.

The hotel features a range of accommodations, from standard rooms to luxurious suites, all designed with comfort in mind. Each room is equipped with modern amenities, including Wi-Fi, flat-screen TVs, and coffee-making facilities. Guests can also enjoy the outdoor pool, fitness center, and spa services, ensuring a relaxing stay.

Situated in Kuala Lumpur, DoubleTree by Hilton is conveniently located near several cultural landmarks and shopping destinations. The vibrant Bukit Bintang area is just a short drive away, offering a plethora of dining and entertainment options. Additionally, guests can explore the iconic Petronas Towers and the lush KLCC Park, making it an ideal base for both leisure and exploration.

Q: Is parking available at the hotel? A: Yes, there is spacious parking available for guests.

Q: What dining options are available? A: The hotel features Makan Kitchen, offering a variety of local and international cuisines.

Q: Is the hotel family-friendly? A: Yes, the hotel is suitable for families and offers amenities for children.

Visit DoubleTree by Hilton Kuala Lumpur Today

Experience the blend of comfort and convenience at DoubleTree by Hilton Kuala Lumpur. Whether you are visiting for business or leisure, this hotel promises a memorable stay. Book your visit today and enjoy all that Kuala Lumpur has to offer!

Polished quarters in a high-end hotel with dining & an outdoor pool, plus a free area shuttle.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUMzckppTTNnRRAB&d=17924085&t=1

places/ChIJCU_6Z8U3zDERi5h0mffSAuQ/reviews/ChdDSUhNMG9nS0VJQ0FnSUMzckppTTNnRRAB

I had the opportunity to stay in this hotel for 3 days on my recent first trip to Kuala Lumpur. I must say that I am fully satisfied and impressed with the facilities offered. The rooms are spacious with a lovely view of the city. The place is very clean and the staff are all friendly and polite. As it is centrally located in the city , commuting is easy. The breakfast buffet has a  huge variety spread. Overall a comfortable and pleasant stay. Will surely recommend.
Keep up the good work 👍👍

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURIaWNMZlVBEAE&d=17924085&t=1

places/ChIJCU_6Z8U3zDERi5h0mffSAuQ/reviews/ChZDSUhNMG9nS0VJQ0FnSURIaWNMZlVBEAE

Compared to its sister properties, I would say this one stands out as the best. Initially, I didn’t expect much, but I was pleasantly surprised. The service was very prompt. Although the room wasn’t clean upon arrival, housekeeping quickly addressed the issue within minutes. Some of the interiors are a bit worn, but as long as the room is clean and comfortable, I’m satisfied.

Being located inside The Intermark is a huge plus, as you can easily find food and groceries without leaving the building. There’s also spacious parking available, provided there’s no event. The check-in and check-out process was a breeze. I definitely love this hotel.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURQcjkzbkx3EAE&d=17924085&t=1

places/ChIJCU_6Z8U3zDERi5h0mffSAuQ/reviews/ChZDSUhNMG9nS0VJQ0FnSURQcjkzbkx3EAE

This is a disaster; it’s definitely not a 5-star hotel, barely 3 stars at best. The room conditions are terrible—very old and poorly maintained. The carpets are dirty, and on the first day of check-in, we found someone else’s trash on the floor. The bed linens are old and have holes, the beds are very uncomfortable, the pillows smell unpleasant, and the sofa is covered in stains—it’s long overdue for a professional cleaning. The set of personal hygiene items is incomplete for a 5-star hotel; for instance, there are no razors.

The breakfasts are not bad, but there’s almost nothing European except for omelets and fried eggs. The staff is friendly, but management seriously needs to pay attention to the interior condition of the rooms. Behind the staff’s smiles lie terrible rooms.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNQeExfM3N3RRAB&d=17924085&t=1

places/ChIJCU_6Z8U3zDERi5h0mffSAuQ/reviews/ChdDSUhNMG9nS0VJQ0FnSUNQeExfM3N3RRAB

I would have rated 2.5 stars given a choice but rounded up to 3 stars with the system limitation. Reason being I have mixed experiences on their staffs' service level. Front desk staff were helpful and they tried their level best to ease the check in crowd. Housekeeping was also good and there's always someone checking in to see if everything was okay. However, I wasn't pleased with 2 things - (1) rigidity of the staff at the executive lounge at level 34 and (2) food handling.

1) On the first day of arrival, I came to know that they will only serve food at the executive lounge from 5.15pm despite the information sheet indicated from 10am to 8pm. When the food was all set up at 5.15pm, the staff insisted that guests can only help themselves from 1730, nothing earlier than that. I think that was very rigid with regards to such precise timing. Anyway, I respect their rules but I really got annoyed when I went back on the second day at 7.30pm and they had cleared all the food. I asked for a glass of wine and they refused to serve and claimed that the lounge was closed. This was absolutely unprofessional and the operating hours was simply at their convenience.

2) The breakfast spread at Makan Kitchen was good with the options of Chinese, Malay and Indian Cuisine. I was disappointed to find a plastic piece in their pickle and the service recovery they could offer was a tin of cookies. I understand that these things may happen by mistake but it concerns me if today is a child eating it and it might pose danger.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNQbUpTWFB3EAE&d=17924085&t=1

places/ChIJCU_6Z8U3zDERi5h0mffSAuQ/reviews/ChZDSUhNMG9nS0VJQ0FnSUNQbUpTWFB3EAE

Disappointing Stay at DoubleTree by Hilton, Kuala Lumpur

My experience at DoubleTree by Hilton in KL has been one of the most confusing hotel stays I’ve ever had. Other than the room itself, it feels like there’s no “hotel” here at all. The property is incredibly inconvenient for guests, particularly when it comes to accessing the car park. To get to my room, I have to take two separate lifts and a set of escalators—and to make things worse, the escalators were not working, and the lifts often take 15-20 minutes to arrive. It’s a logistical nightmare that no guest should have to endure.

The hallways are another letdown—they feel like a depressing, poorly decorated office space rather than a hotel. There’s no ambiance or warmth; it honestly resembles a motel in some ways. The entire property feels lifeless and uninspired.

Now, let me highlight some positives. The rooms are great: spacious, comfortable, and spotlessly clean. The bathrooms are also very clean and well-maintained, which I truly appreciated. However, the rooms are not without their flaws. For instance, there are only two power outlets in the entire room—one at the bedside and one at the table. Both sides of the bed should have at least one outlet, and the existing sockets are old and loose, making it frustrating to charge devices.

I can’t comment much on the breakfast since I only tried it once, but the standout feature of this property is the staff. They were absolutely amazing—polite, friendly, and incredibly helpful. Their service was top-notch and honestly one of the few redeeming aspects of this hotel.

To sum it up, this property is ideal if you’re looking for a clean and comfortable room in a convenient location. But if you’re expecting an actual “hotel experience,” I wouldn’t recommend it. It lacks the feel of a proper hotel and is simply a building with nice rooms.

For me, this stay was a reminder that a brand name doesn’t guarantee a great experience. While the service was stellar, the property’s design and guest experience leave much to be desired. I personally won’t be returning to this property.

Luxury Stays at DoubleTree by Hilton Kuala Lumpur

DoubleTree by Hilton Kuala Lumpur is a modern hotel located in the heart of Kuala Lumpur, offering a blend of comfort and convenience. Connected to The Intermark Tower, it provides guests with easy access to shopping, dining, and business facilities.

The story of DoubleTree by Hilton Kuala Lumpur

DoubleTree by Hilton Kuala Lumpur opened its doors in 2013, aiming to blend comfort with convenience in the heart of the city. This modern hotel, connected to The Intermark Tower, was inspired by the vibrant urban lifestyle of Kuala Lumpur, offering guests easy access to shopping, dining, and business facilities.

The hotel has achieved several milestones since its inception, marking its growth in the hospitality industry.

2013: DoubleTree by Hilton Kuala Lumpur opened its doors to guests.

2015: The hotel received the 'Best Business Hotel in Kuala Lumpur' award.

2018: Underwent a major renovation to enhance guest experience.

2020: Implemented enhanced health and safety protocols in response to global health concerns.

The hotel has become a significant part of the Kuala Lumpur community, reflecting the city’s rich cultural tapestry. Its location within The Intermark allows guests to experience local cuisine and shopping, making it a hub for both business and leisure travelers.

The dedicated team at DoubleTree by Hilton Kuala Lumpur, from the management to the housekeeping staff, plays a vital role in maintaining the hotel's reputation. Their commitment to service excellence has garnered numerous positive reviews from guests, highlighting the warmth and professionalism of the staff.

Over the years, DoubleTree by Hilton Kuala Lumpur has adapted to the changing needs of travelers. The recent renovations and the implementation of health protocols demonstrate its commitment to providing a safe and comfortable environment for all guests.

As DoubleTree by Hilton Kuala Lumpur moves forward, it remains dedicated to its founding vision of providing exceptional hospitality. The hotel continues to be a cherished destination for both locals and visitors, embodying the spirit of Kuala Lumpur.

Dining

Outdoor Pool

A vibrant tapestry of modernity and tradition unfolds at the esteemed DoubleTree by Hilton Kuala Lumpur, nestled within the bustling Intermark Mall. This locale captures the essence of Malaysia’s capital, where sleek high-rises brush the sky, and the rich heritage of the city seeps through its diverse neighborhoods. As guests step through the doors, they are greeted with the signature warm cookie, setting the tone for an unforgettable stay. The hotel serves as a strategic haven for travelers keen to explore the dazzling sights of Kuala Lumpur. Just a stone’s throw away, the iconic Petronas Twin Towers pierce the skyline, an architectural marvel that beckons visitors for both its breathtaking views and world-class shopping experiences at Suria KLCC. Meanwhile, a leisurely stroll leads to the lush aim of KLCC Park, a serene green oasis amongst the urban hustle, perfect for a picnic or a refreshing jog. DoubleTree encapsulates luxury, with its well-appointed rooms that offer an exquisite blend of comfort and style. Panoramic views of the cityscape or tranquil parklands can be enjoyed right from your window, providing a serene backdrop to your stay. Indulge in a culinary journey at the hotel’s restaurants, where local flavors sing harmoniously with international cuisines. As nightlife descends, the lively scene surrounding the Intermark Mall springs to life. From chic cafes to vibrant bars, there’s something to please every palate and thirst. In this corner of Kuala Lumpur, every moment vibrates with energy, inviting both adventure and relaxation. The DoubleTree by Hilton Kuala Lumpur is not just a place to stay, but a gateway to exploring the heart and soul of this captivating city.

DoubleTree by Hilton Kuala Lumpur

Explore a variety of dining experiences at DoubleTree by Hilton Kuala Lumpur, including local Malaysian cuisine, Italian dishes, and a selection of beverages.

Makan Kitchen Buffet

Tosca Italian Trattoria

Cellar Door

Axis Lounge

Dining Options at DoubleTree by Hilton Kuala Lumpur

At DoubleTree by Hilton Kuala Lumpur, the culinary philosophy revolves around celebrating local flavors while incorporating international influences. The menu is a vibrant tapestry of Malaysian cuisine, Italian classics, and a diverse selection of beverages, designed to cater to both local and international palates. The establishment prides itself on using fresh, locally sourced ingredients, ensuring that every dish is not only delicious but also reflective of the region's rich culinary heritage.

Makan Kitchen Buffet: A lavish spread featuring traditional Malaysian dishes like Nyonya Acar and Ayam Masak Erah.

Tosca Italian Trattoria: Offers authentic Italian cuisine with dishes like Pizza and Risotto, crafted with fresh ingredients.

The beverage selection at DoubleTree by Hilton Kuala Lumpur is equally impressive. Guests can enjoy a curated list of wines, beers, and spirits at the Cellar Door, alongside expertly crafted cocktails. For those preferring non-alcoholic options, the Axis Lounge offers a delightful array of coffees, teas, and fresh juices. Each drink is thoughtfully paired with the menu items, enhancing the overall dining experience.

DoubleTree by Hilton Kuala Lumpur is committed to inclusivity, offering a variety of dietary options. Vegetarian and vegan dishes are available, alongside gluten-free selections. The staff is well-informed about allergens and can assist guests in making safe choices, ensuring everyone can enjoy the culinary offerings without worry.

For a true taste of the season, the chef recommends trying the Lamb Vindaloo and the Malabar Fish Curry. These dishes showcase the rich spices and flavors that define Malaysian cuisine, making them a must-try for any visitor. The chef's seasonal highlights are crafted to reflect the freshest ingredients available, ensuring a memorable dining experience.

Indulge in the culinary delights at DoubleTree by Hilton Kuala Lumpur. Whether you're a local or a traveler, the diverse menu promises something for everyone. Visit us today to savor the flavors and enjoy a memorable dining experience.

Discover luxury at DoubleTree by Hilton Kuala Lumpur! Indulge in modern comfort, exquisite dining, and prime city views. Book your stay now!

5-Star DoubleTree Hotel in Kuala Lumpur City Center

Kuala Lumpur Municipality

An authentic Malaysian dining experience featuring live interactive show kitchens showcasing a variety of local and Asian cuisines.

A casual Italian dining experience offering home-style Italian cuisine with an open kitchen concept and a purpose-built pizza oven.

A rustic winery offering over 100 fine wines from around the world, along with a variety of local and imported beers, specialty spirits, cocktails, and non-alcoholic beverages.

A relaxed lounge serving a variety of treats and snacks, perfect for a quiet tête-à-tête or small business meeting, with live entertainment in the evenings.

Discover DoubleTree by Hilton Kuala Lumpur: Comfort and Convenience in the Heart of the City.

Nestled within the bustling Intermark Mall in Kuala Lumpur, DoubleTree by Hilton offers guests a blend of polished accommodations and practical amenities in one of Malaysia’s vibrant urban centers. This hotel caters perfectly to travelers seeking a comfortable stay paired with easy access to the city's attractions and conveniences. Whether you're a foodie eager to explore local dining or a digital nomad in need of a reliable base, this establishment offers a convenient and well-rounded experience.

The hotel boasts spacious rooms, many offering lovely views of Kuala Lumpur’s dynamic skyline. Guests consistently praise the cleanliness and comfort of the accommodations. While some rooms show signs of wear, the overall atmosphere is welcoming and ideal for relaxation after a day of city adventures. Modern travelers will appreciate the thoughtful touches like spotless bathrooms and friendly, attentive staff who strive to make your stay pleasant and hassle-free.

Amenities for active and leisure travelers

Guests can enjoy a variety of amenities designed to enhance both wellness and relaxation. Take a refreshing dip in the outdoor saltwater pool, complete with diverse seating options that make it a serene urban oasis. Fitness enthusiasts will appreciate the 24-hour fitness center equipped with modern cardio and strength-training machines, perfect for maintaining your workout routine on the go.

For those who prefer a touch of exclusivity, the Executive Lounge provides complimentary breakfast and evening appetizers, making it a great spot to relax or network after a busy day. This added perk brings an elevated experience to your stay without extra charges.

Positioned in the heart of Kuala Lumpur, DoubleTree by Hilton offers easy access to shopping, dining, and entertainment right within the Intermark complex. This means guests can enjoy groceries, diverse culinary options, and retail therapy without stepping outside the building. The hotel’s central location also simplifies commuting around the city, making it an ideal base for exploring iconic sights or attending business engagements.

 — While many guests applaud the friendly staff, spacious rooms, and excellent location, some reviews mention areas for improvement such as room maintenance and hotel logistics. It’s a good idea to weigh these insights to ensure the hotel matches your expectations, especially if you prioritize a polished hotel ambiance. Nevertheless, the property's convenient features and amenities make it a popular choice for travelers looking for practical comfort in Kuala Lumpur.

Highlights of DoubleTree by Hilton Kuala Lumpur

 Enjoy a refreshing swim or relax poolside with several seating options.

 Access modern cardio and strength-training equipment anytime you want.

 Complimentary breakfast and evening appetizers in an exclusive setting.

DoubleTree by Hilton Kuala Lumpur at a Glance

Nestled within the vibrant Intermark Mall, DoubleTree by Hilton Kuala Lumpur is an inviting urban retreat that combines luxury with convenience. This high-end hotel offers polished accommodations and a variety of amenities designed to make every guest's stay unforgettable. With its exceptional location in the heart of Kuala Lumpur, guests enjoy easy access to shopping, dining, and major attractions, making it an ideal choice for travelers seeking both leisure and business options. The hotel features spacious rooms with stunning city views, a delightful breakfast spread, and exceptional service from staff who go the extra mile to ensure a pleasant experience.

Strategic location near shopping centers and landmarks

Connected to The Intermark Tower for shopping and business facilities

Federal Territory

Experience comfort and convenience at DoubleTree Kuala Lumpur, located in Intermark Mall KL, with spacious rooms, top dining, and easy access to city landmarks.

Luxury Stay at DoubleTree Kuala Lumpur - Best Kuala Lumpur Hotel

Discover Kuala Lumpur from DoubleTree Hotel, nestled in Intermark Mall. Enjoy spacious rooms, diverse dining, and easy access to Key Kuala Lumpur attractions.

Explore Kuala Lumpur’s Heart at DoubleTree - Top City Hotel

Plan your stay at DoubleTree Kuala Lumpur in Intermark Mall. Enjoy excellent amenities, comfortable rooms, and proximity to Kuala Lumpur’s attractions.

Overview of the menu

Signature dishes

Beverages and pairings

Dietary options

Chef recommendations

Experience the menu

Cilantro Restaurant & Wine Bar

Axis Lounge

Kin No Mizu