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A boutique hotel blending classic English charm with modern elegance in South Kensington

Situated at 15 Cromwell Place, this hotel offers unparalleled convenience with a prime location in South Kensington, London. Close to major tube stations and bus stops, it provides effortless access to iconic attractions, high-end shopping, and cultural hotspots.

The Pelham London seamlessly marries traditional English decor with contemporary design, creating a warm yet sophisticated ambiance. Guests can enjoy its well-appointed rooms, some with views of the bustling streets or tranquil courtyards. The hotel boasts a charming lobby, a refined restaurant offering classic British cuisine, and a welcoming lounge area perfect for socializing or unwinding.

Reviews highlight the hotel’s superb location, friendly staff, and unique rooms that showcase a bold, modern take on classic English style. However, some guests express concerns about the outdated decor and inconsistent service levels. Despite mixed reviews, the overall sentiment remains positive for travelers seeking a boutique experience in the heart of London.

is the hotel suitable for families with children?

Yes, the Pelham London is family-friendly, offering amenities and space suitable for children.

what are the check-in and check-out times?

Check-in is from 3 pm, and check-out is until 12 pm.

Established in the heart of South Kensington, The Pelham London - Starhotels Collezione embodies a unique blend of classic English elegance and modern sophistication. The hotel was envisioned as a sanctuary for travelers seeking comfort and style, drawing inspiration from the rich cultural tapestry of London.

Opened its doors in 1995, quickly becoming a favorite among locals and tourists alike.

Underwent a major renovation in 2010, enhancing its luxurious offerings.

Recognized with multiple awards for excellence in hospitality and service.

The Pelham London thrives in the vibrant neighborhood of South Kensington, surrounded by cultural landmarks such as the Victoria and Albert Museum and the Natural History Museum. This proximity to art and history not only influences the hotel's design but also enriches the experience of its guests, making it a hub for those who appreciate the arts.

The Pelham is led by a dedicated team committed to providing exceptional service. The founder envisioned a space that combines luxury with a welcoming atmosphere, a vision carried forward by the current management and staff, including talented chefs who create delightful culinary experiences.

In recent years, The Pelham has embraced modern trends while maintaining its classic charm. The hotel has adapted to the evolving needs of travelers, offering contemporary amenities and personalized services that cater to both leisure and business guests.

The Pelham London continues to honor its heritage while looking forward to the future. With a commitment to excellence and a focus on guest satisfaction, it remains a cherished destination for those seeking a blend of history and modern luxury in the heart of London.

The Pelham London - Starhotels Collezione

Convenient location near the tube station

Unique rooms with a modern twist on classic English style

Rooms can be small and in need of refresh

Breakfast options are limited and overpriced

Service can be inconsistent during busy times

The Pelham London is ideal for couples seeking a romantic getaway, business travelers needing convenient access to the city, and families wanting a comfortable base for exploring.

It's advisable to book breakfast in advance to avoid disappointment. Also, be prepared for potential noise from the street if your room faces the main thoroughfare.

The Pelham London offers a unique blend of modern comfort and classic style. While it has its drawbacks, the friendly staff and prime location make it a worthwhile choice for visitors to London.

The Pelham London - Starhotels Collezione  

Nestled in the heart of South Kensington, The Pelham London - Starhotels Collezione offers a unique blend of modern elegance and classic charm, making it an ideal destination for travelers seeking comfort and sophistication. Just a stone's throw away from the bustling tube station, this boutique hotel provides convenient access to London’s iconic attractions, ensuring you can explore the city with ease.

The Pelham London features uniquely designed rooms that showcase a bold modern update of classic English style. Guests can expect a cozy atmosphere, with comfortable beds and thoughtful amenities that promise a restful stay. However, be aware that some rooms face busy streets, which could be a concern for light sleepers, though double-pane windows help mitigate noise. The hotel's interior decor is chic and inviting, making it a perfect backdrop for both relaxation and social gatherings.

Dining at The Pelham offers a varied experience, though some guests have noted that breakfast options can be limited and overpriced. The restaurant strives to provide quality meals, yet feedback indicates there is room for improvement regarding flavor and presentation. If you’re looking for a culinary adventure, you might want to explore nearby cafes that offer delicious breakfast options at a better price.

Unique room designs that reflect modern English style.

Convenient access to the tube station for easy travel.

Pet-friendly accommodations for your furry friends.

Rich historical ambiance paired with modern comforts.

Professional staff dedicated to providing exceptional service.

Walking distance to popular London attractions.

While The Pelham London offers a prime location and unique charm, guests have reported mixed experiences, particularly regarding service and dining. Overall, it remains a noteworthy choice for those seeking a stylish getaway in one of London’s most desirable neighborhoods. When planning your stay, take the time to explore the local area for additional dining options and experiences that will enhance your visit.

London

The Pelham London - Starhotels Collezione : un séjour de luxe au cœur de Londres.

Vivez une expérience inoubliable au sein de l'élégant établissement The Pelham London, qui représente le summum du luxe et du confort à Londres.

Une localisation idéale au cœur de Londres.

Situé stratégiquement, The Pelham London permet un accès facile aux attractions majeures de la capitale britannique, idéal pour les voyageurs en quête de découvertes culturelles et de divertissement.

L'hôtel offre une ambiance sophistiquée et un service impeccable, parfait pour les voyageurs d'affaires ou pour ceux qui veulent simplement profiter du charme londonien dans un cadre confortable.

Chambres élégantes et confortables avec des équipements modernes.

Un restaurant sur place proposant une cuisine raffinée.

Services personnalisés et accueil chaleureux.

Europe

United Kingdom

The Pelham London - Starhotels Collezione est un hôtel-boutique raffiné situé à South Kensington, Londres. Avec son ambiance élégante et son design moderne, cet établissement offre une mise à jour audacieuse du style anglais classique. Depuis son ouverture, The Pelham a su attirer une clientèle variée, allant des touristes aux voyageurs d'affaires, tous attirés par son emplacement privilégié à proximité des stations de métro et des attractions culturelles. Bien que l'hôtel soit réputé pour son charme, certaines critiques récentes soulignent des lacunes dans le service et la qualité des repas.

La cuisine de The Pelham est une expérience à part entière, avec une carte qui met en avant des plats britanniques modernes. Les clients peuvent s'attendre à des ingrédients frais et de saison, préparés avec soin. Les critiques mentionnent que le petit-déjeuner, bien que copieux, est souvent jugé trop cher pour la qualité offerte. En revanche, le restaurant propose également des options de dîner qui méritent d'être explorées.

Fish and Chips - un classique britannique revisité.

Roast Beef avec Yorkshire pudding - un plat traditionnel.

Desserts maison - une sélection qui change régulièrement.

Les chambres de The Pelham sont décorées avec goût, alliant confort moderne et touches classiques. Bien que certaines critiques aient noté que les chambres sont petites et nécessitent une mise à jour, l'emplacement et le service du personnel sont souvent salués. Les clients peuvent profiter d'un accès facile aux transports en commun, ce qui facilite l'exploration de Londres.

Situé à South Kensington, The Pelham est entouré de musées renommés tels que le Victoria and Albert Museum et le Natural History Museum. Les clients peuvent facilement explorer les boutiques de luxe de Brompton Road et profiter de la proximité de Hyde Park, un espace vert emblématique de Londres. Cette localisation stratégique fait de l'hôtel un point de départ idéal pour découvrir la ville.

Q: L'hôtel accepte-t-il les animaux de compagnie ? A: Oui, les chiens sont les bienvenus.

Q: Y a-t-il un service de navette depuis l'aéroport ? A: Non, mais des taxis sont facilement disponibles.

Q: Le petit-déjeuner est-il inclus ? A: Non, le petit-déjeuner est payant.

Pour une expérience unique à Londres, ne manquez pas de visiter The Pelham. Que ce soit pour un séjour relaxant ou un repas savoureux, cet hôtel-boutique vous attend avec impatience.

Unique rooms showcase a bold modern update of classic English style in this polished boutique hotel.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURudEptaGF3EAE&d=17924085&t=1

places/ChIJp3SvpEIFdkgRp3vLtTqUegU/reviews/ChZDSUhNMG9nS0VJQ0FnSURudEptaGF3EAE

I stayed here for my 5 days in London for my Honeymoon. We had never been to London before and did research and thought this would be a great choice. The hotel is in a good location, close to the tube for travel but everything else fell short. Our honeymoon was not acknowledged even though we mentioned it, and signed up for the stars rewards where there was supposed to be a fun included promotion for us on this once in a lifetime trip, we also did not receive the discount at the restaurant for the stars and the restaurant food was as bland as humanly possible. I would not include the breakfast here as it’s overpriced and bad, we did not use it everyday and they would not refund us the difference. There is better breakfast in walking distance for a half of the price. There was no view to our room, just a back ally. The bed was comfortable but that’s about as good as it gets. I am super disappointed in this hotel pick, if you go. I would definitely do research and find a hotel much cheaper, as this was absolutely not even worth half the price of our stay, and long as you’re close to a tube you’re completely fine. I am baffled to read this is a 5 star hotel, I give it 3 stars and that’s being generous because everyone was actually very nice. It fell very short of what I wanted an amazing honeymoon stay to be and was definitely not 5 star service.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUR2ME5xVXZRRRAB&d=17924085&t=1

places/ChIJp3SvpEIFdkgRp3vLtTqUegU/reviews/ChdDSUhNMG9nS0VJQ0FnSUR2ME5xVXZRRRAB

Nice location, close to the tube station. Arrived early morning and there was no sign of a doorman, so I had to lug my luggage up the front stairs all by myself. Anna at the front desk greeted me warmly and soon enough multifaceted porter Thomas came to relieved me from my suitcases. Later when I came back to properly check in, he brought them to my room, moved the beds further apart at my request and from that moment on I felt at ease. There is nothing more effective to feel welcomed, than to have a professional staff on the premises on a consistent basis.

Our double room faced the main busy thoroughfare which made me fearful the traffic would keep us awake, but Thomas pointed out the double paned windows, and we never felt disturbed by outdoor noise during our stay. By double I had wrongly assumed that the each bed would be a double (American size). But they were each a twin, which was a lesson to be learned.
An ample, well lit built in closet was a big plus. But as usual when one goes on a shopping trip, space is of the essence and we had to ask for some of their amenities (large tray with mugs an what nots on the table) and wingback upholstered chair to be removed as they were quite constricting.
The bathroom space was immense but it could have used some shelves by the sink so we could store our toiletries. We just had to find space around the sink to place them and it just looked cramped. The one thing I suggested at the front desk is that in the winter that bathroom needs a space heater, as using it in the middle of the night, felt like entering a meat cooler. A sleep disturber if there ever was once.
In contrast the elevator to the rooms is miniscule, enough for two persons only.

The breakfast offerings were very limited, run of the mill and overpriced. The staff looked rushed and overwhelmed.
The fresh fruit comes in a cheap, pickle glass jar that presentation wise, was a let down. Clever device that should be welcome in a diner, but a slap in the face to a customer staying at a 5 star hotel.  We had also mentioned to our waitress that we would be paying in cash, but it was charged directly to our room, so we had to go upstairs to the front desk, pay cash and have the charge cancelled. Too much of a hassle and we never went back for breakfast.

The common areas on the first floor were large and well appointed, with clever use of upholstery.

Will only go back to The Pelham if Anna and Thomas are still working there, because it is always the way one is treated that makes the experience memorable. And they both did.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURuek11bVpREAE&d=17924085&t=1

places/ChIJp3SvpEIFdkgRp3vLtTqUegU/reviews/ChZDSUhNMG9nS0VJQ0FnSURuek11bVpREAE

Great location, the bus stop and tube station is right in front of the hotel. I would not rate this a 5 star hotel. Rooms were tiny and needed a refresh ( stained carpets, worn furniture).  This is a 3 star hotel at best. Service was mediocre. You have to leave your key when you leave the hotel and there was not always a person at the front desk when you needed them.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURuajRySVFnEAE&d=17924085&t=1

places/ChIJp3SvpEIFdkgRp3vLtTqUegU/reviews/ChZDSUhNMG9nS0VJQ0FnSURuajRySVFnEAE

Pros: location, close to underground tube, clean, they upgraded me to a bigger room.

Cons: hotel is older and outdated, not sound proof. The food was okay. The breakfast I only had once and it wasn’t anything to brag about. I asked for a receipt during checkout and they refused and said it was the booking travel agency’s responsibility. What a joke. The employee at the Italian restaurant made a comment asking if I was sure I was a guest at the hotel and if I was just saying that to get out of paying my dinner bill. I was appalled by this and at check out when they asked for service tip of £15 pounds per day resulting to $60.

I’ve never had any hotel directly ask for a tip. I’ve stayed in 5 star hotels in Mexico, Dominican Republic and France; and never have they asked for one. Even the U.S. does not ask for tips in their hotels even though tipping culture is out of control in the States. It is not the guests responsibility to contribute to the employees salary. You charge guests an arm and a leg to per night, and guests should not be asked to tip. It’s extremely off putting. After this experience I will not recommend this hotel and would not return.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNYMXRDTXR3RRAB&d=17924085&t=1

places/ChIJp3SvpEIFdkgRp3vLtTqUegU/reviews/ChdDSUhNMG9nS0VJQ0FnSUNYMXRDTXR3RRAB

I have stayed for few times before in this property prior to Covid and it was always a top class experience. I came back this year and staying for few days. It is an absolute shock how the service level has deteriorated! Nothing can be attributed to a 5 stars English boutique hotel. Clearly the management decided to cut cost on the expense of customer experience. No 24 hours laundry service , no housekeeping after 6pm, limited in room dining menu, inexperienced staff in the night shift and it goes on. I certainly feel extremely disappointed having paid premium rate to get that level of service! The only thing prime about this property now is the location

Hôtel 4 étoiles The Pelham London - Starhotels Collezione, Londres

histoire du pelham london - starhotels collection

Une plongée dans l'histoire du prestigieux établissement londonien

Depuis sa fondation, l'hôtel The Pelham London - Starhotels Collezione s'est imposé comme un symbole de luxe et d'élégance au cœur de Londres.

The Pelham London - starhotels collezione menu overview in French 

Découvrez une expérience culinaire raffinée à The Pelham London - Starhotels Collezione, un établissement prestigieux situé au cœur de Londres. Ce restaurant élégant propose une carte variée qui saura ravir les palais les plus exigeants avec des plats savoureux et une sélection de boissons soigneusement choisies.

Commencez votre repas avec des entrées délicates et savoureuses qui éveillent les sens. Chaque plat est préparé avec des ingrédients frais et de qualité, garantissant une explosion de saveurs à chaque bouchée.

Les plats principaux de The Pelham London mêlent tradition et créativité pour offrir des mets élégants et consistants. Préparés avec soin, ils reflètent la riche culture culinaire britannique et internationale, parfaits pour un déjeuner d'affaires ou un dîner intime.

Laissez-vous tenter par une sélection gourmande de desserts exquis, conçus pour clore votre repas en beauté. Chaque douceur est un équilibre parfait entre textures et arômes, promettant une expérience sucrée inoubliable.

Accompagnez votre repas d'une sélection raffinée de boissons, comprenant des vins soigneusement choisis, des cocktails créatifs, et des spiritueux de qualité. Chaque boisson est pensée pour sublimer les saveurs de votre plat et enrichir votre expérience gustative.

 propose également des spécialités uniques et des plats du jour qui mettent en valeur les produits de saison et les inspirations du chef. Ces créations éphémères offrent une occasion parfaite pour découvrir de nouvelles saveurs lors de chaque visite.

Séjournez au Pelham London, un hôtel élégant en plein cœur de Londres, offrant un confort exceptionnel, une gastronomie raffinée et une expérience inoubliable. Réservez dès maintenant !

The Pelham London : Hôtel de luxe à South Kensington

Royal Borough of Kensington and Chelsea

Greater London

Discover The Pelham London, a 5-star boutique hotel in South Kensington. Enjoy luxury stays, fine dining, and proximity to attractions. Book your escape now!

The Pelham London - Luxury in South Kensington

Experience luxury at The Pelham in South Kensington. Spacious rooms, exquisite dining, and central location for exploring London’s best attractions. Discover more!

Explore South Kensington – The Pelham Luxury Experience

Get the best itineraries and travel tips for visiting London, especially around The Pelham in South Kensington. Plan your perfect London getaway today!

The Pelham London - starhotels collezione menu overview in French

Entrées

Plats principaux

Desserts

Boissons

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