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Cancún

Guests frequently praise the resort's exceptional service, diverse dining options, and luxurious amenities. The beachfront infinity pool and Zen Spa are particularly highlighted. Some guests note occasional noise disturbances and limited beach swimming due to strong waves.

Situé en bord de mer à Cancún, le Hyatt Zilara Cancun est l'endroit idéal pour une escapade romantique ou une pause de luxe entre amis. Exclusivement réservé aux adultes de 18 ans et plus, cet établissement tout compris offre une expérience sophistiquée et relaxante, mêlant élégance et divertissement.

Découvrez plus sur le Hyatt Zilara Cancun

FAQs et avis sur l'expérience Hyatt Zilara Cancun

Aperçu de la communauté et témoignages

Découvrez le Hyatt Zilara Cancun : un paradis pour adultes au cœur de Cancún

North America

Mexico

Niché au cœur de la vibrante ville de Cancún, le Hyatt Zilara Cancun offre une expérience d'hébergement exceptionnelle qui marie élégance, confort et une ambiance festive. Imaginez-vous profiter d'une vue imprenable sur la mer des Caraïbes, tout en dégustant des plats exquis et en découvrant un service personnalisé qui fait toute la différence. Que vous soyez en quête de détente absolue ou d'aventures culturelles, cet établissement est la destination idéale pour une escapade inoubliable.

Hyatt Zilara Cancun : un havre de luxe au cœur de Cancún

Luxe quarters in an all-inclusive, adults-only resort with 2 pools 7 restaurants & a private beach.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUR2djlHLUNREAE&d=17924085&t=1

places/ChIJ7_Wyii0oTI8RP8xiEibIn48/reviews/ChZDSUhNMG9nS0VJQ0FnSUR2djlHLUNREAE

Rating: ★★★½ (3.5/5)

Hotel Zilara Cancun offers a fun and lively atmosphere with a mix of highlights and areas for improvement.

Pros:
•	Food Experience: The food was excellent, and we especially enjoyed the teppanyaki experience and the Chef’s Plate – both were standout meals that added to our enjoyment.
•	Friendly Staff: The staff was consistently warm and welcoming, making sure we felt taken care of throughout our stay.
•	Heated Pools: A big plus was the heated pools, which made swimming and relaxing comfortable even when the weather cooled down.

Cons:
•	Dated Facilities: The hotel feels a bit dated and could use some renovations to modernize the rooms and common areas.
•	Entertainment: The shows were just okay – not bad, but nothing particularly memorable.
•	Noise Level: While the pool parties were fun and energetic, the noise carried into the rooms, which made it hard to relax if you were looking for peace and quiet.

Overall Impression:
Hotel Zilara Cancun delivers great food, friendly service, and lively entertainment, but the dated facilities and noise levels might not appeal to everyone. If you’re looking for a fun, social atmosphere with good dining options, this could be a great spot. However, if you’re after a quiet, restful getaway, you might want to consider other options.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUR2dGZxTHF3RRAB&d=17924085&t=1

places/ChIJ7_Wyii0oTI8RP8xiEibIn48/reviews/ChdDSUhNMG9nS0VJQ0FnSUR2dGZxTHF3RRAB

This was my 6th time staying at this property. The highlight is the staff, who are very friendly and make you feel like they genuinely want you to have a great experience. I want to give a shout out to Rosy in the spa who went above and beyond to make the water journey experience very calming and enjoyable, and never made me feel rushed. The food at Spice is always very good. The gym is my favorite here - always completely clean and very spacious with excellent equipment. Love relaxing at the infinity pool deck after a workout.

https://www.google.com/local/review/rap/report?postId=ChRDSUhNMG9nS0VJQ0FnSURfcEtNVhAB&d=17924085&t=1

places/ChIJ7_Wyii0oTI8RP8xiEibIn48/reviews/ChRDSUhNMG9nS0VJQ0FnSURfcEtNVhAB

I have had the privilege of visiting numerous all-inclusive resorts around the world, spanning both upscale and budget-friendly options. Regrettably, this experience stands out as the most disappointing of them all.

While the hotel facilities are  pleasing and well-maintained, the service leaves much to be desired. The staff exhibited a level of rudeness that was both surprising and disheartening, and the overall service was consistently poor.

I addressed my concerns with the hotel staff as early as the 2nd day of my stay, hoping for improvement, as well as my friends in other times. However, despite my feedback and even offering generous tips, the lack of service persisted throughout the entirety of my visit.

This was truly a letdown, hence, I would not recommend Hyatt Zilara

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUR2bzVPYlVnEAE&d=17924085&t=1

places/ChIJ7_Wyii0oTI8RP8xiEibIn48/reviews/ChZDSUhNMG9nS0VJQ0FnSUR2bzVPYlVnEAE

My husband and I just stayed 5 days and 4 nights for our anniversary celebration! The service was absolutely amazing! My husband accidentally tripped and fell (at no fault of the hotel) and an employee rushed over to make sure he was okay. The concierge checked up on him later in the day as well. During the night show, we chose to stand over by the side and watch for a bit. Several times employees came over to ask if I wanted them to get me a chair or assist me in anyway at all. Absolutely incredible staff!! The main lobby had an amazing smell and everything was so clean and beautiful. Our concierge checked up on us throughout our stay and we felt like royalty!

One of the only downsides to our stay was that some of the meals were not 100% the best, but it is an all inclusive and not a Michelin star restaurant. Some of our meals were amazing and other left something to be desired or were just cold. It also felt like everything was a sale pitch- we got pressured pretty hard to upgrade our room to a swim up suite and we ended up caving and doing so. This ended up being worth it in the end because the swim up pool was much warmer and more comfortable than the main pool. There was also pressure to purchase things like bottles of alcohol to secure a private table for night shows and we were being sold the spa package and offered discounts over and over.

The housekeeping at this resort was incredible! They clean your room twice and day and do an amazing job. We felt really taken care of.

All in all, out stay was definitely a great time and we will be back after renovations are done!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNfNDR1WnlnRRAB&d=17924085&t=1

places/ChIJ7_Wyii0oTI8RP8xiEibIn48/reviews/ChdDSUhNMG9nS0VJQ0FnSUNfNDR1WnlnRRAB

I disagree with some other reviews.
The entertainment is something to see, watch the toes and wrists of anyone on stage. That's how you know what good entertainment/ a good performer is. (Besides constantly smiling). They performed above what I would consider "a good show" & deserve praise for their dedication to every single dance, whether or not the audience applauded.
If anything, I would strongly state the audience acts like a dead fish lol.
I couldn't get myself past the buffets. The buffets alone are high quality ingredients, prepared properly, have sneeze shields & have sanitary utensils at every station. This is the best buffet experience you can imagine. 10/10
I had stupid questions, I got lost, & I have anxiety that makes me stutter, every employee on every floor was extremely helpful, delighted to help & on Friday maintenance asked if everything worked in the room properly.
They are patient, helpful & happy to help you. Some staff tried their best to help me correctly pronounce Spanish words, they tried lol ❤️
I will certainly come here again,
Thank you for the beautiful Cancun experience. ❤️
The gift shop on floor 1, has items that you might need or want. Sunscreen, bathroom accessories, clothes, jewelry, hats, sunglasses, etc.

Hyatt Zilara Cancun : Hôtel 5 étoiles face à la mer à Cancún

Hyatt Zilara Cancun, formerly known as The Royal Cancun, rebranded in late 2013. The resort is located in the heart of Cancun's Hotel Zone, offering luxurious accommodations and amenities.

The Rich History of Hyatt Zilara Cancun in Mexico's Paradise.

Hyatt Zilara Cancun, nestled along the stunning Boulevard Kukulcan in the vibrant Zona Hotelera of Cancún, represents a remarkable blend of luxury and history. Originally launched as The Royal Cancun, this exquisite resort rebranded in 2013 to become the first Hyatt-branded adults-only all-inclusive destination in the heart of Cancún's famed Hotel Zone. This transformation marked the beginning of a new chapter, enhancing not just its reputation but also the guest experience.

2013: Rebranded from The Royal Cancun to Hyatt Zilara Cancun.

2014: Underwent a significant renovation to enhance facilities and services.

The rebranding in 2013 was more than just a change in name; it symbolized a commitment to providing unparalleled luxury experiences for adult guests. This transformation was bolstered by a major renovation in 2014, which aimed to enhance both the facilities and the level of service offered. Guests can now indulge in an all-inclusive experience that combines exquisite dining, vibrant nightlife, and serene relaxation by the heated pools, all set against the breathtaking backdrop of the Caribbean Sea.

At Hyatt Zilara Cancun, every detail is crafted to ensure a memorable stay. From the diverse culinary offerings to the luxurious accommodations, guests can immerse themselves in the ultimate relaxation and enjoyment. The resort's friendly staff is dedicated to creating an environment where visitors can feel like royalty. Whether it’s lounging by the infinity pool or enjoying a night of entertainment, Hyatt Zilara Cancun continues to uphold its legacy as a premier destination in Cancún.

A haven of serenity and indulgence awaits at Hyatt Zilara Cancun, nestled along the sun-kissed coastline of the Zona Hotelera. This adults-only resort beckons travelers with its luxurious offerings and breathtaking vistas of the Caribbean Sea. Imagine sipping a refreshing cocktail on your private balcony, where the gentle sound of waves lapping the shore enchants the senses. Strolling along the pristine stretch of white sand, guests can immerse themselves in the vibrant atmosphere that defines Punta Cancun. Here, the blend of contemporary elegance and traditional Mexican charm creates a unique ambiance. From stunning infinity pools surrounded by lush gardens to exquisite dining options that tantalize the palate with authentic local flavors, every corner of this retreat is crafted for ultimate relaxation. Adventurous spirits will find plenty to explore beyond the resort. Dive into the aquamarine waters and discover the underwater wonders of the Great Mesoamerican Reef, or take a short trip to the majestic Mayan ruins of Tulum—each excursion promising a glimpse into the storied past of this region. As evening falls, the allure of Cancún's bustling nightlife calls. Dance the night away at legendary clubs or unwind with live music in the vibrant beachfront bars, before retreating back to the tranquil embrace of your accommodation. Hyatt Zilara Cancun, with its perfect blend of relaxation, adventure, and a taste of local culture, promises an unforgettable getaway. Whether it’s lounging under the sun or embracing the vibrant life of Cancún, this destination offers an alluring escape from the ordinary.

Hyatt Zilara Cancun

Hyatt Zilara Cancun offers a variety of dining experiences, including buffet and à la carte restaurants serving international, Mexican, Asian, Caribbean, and seafood cuisines.

Spice

Maria Marie

Asiana

Pelicanos

La Adelita Cantina

Chef's Plate

Dining Options

Une expérience culinaire exceptionnelle à l'Hyatt Zilara Cancun

Un assortiment de tapas, ceviches frais, et douceurs mexicaines authentiques pour éveiller vos papilles.

Dégustez une sélection de plats internationaux, mexicains, asiatiques, caribéens et fruits de mer, préparés avec passion par notre équipe de chefs experts.

Savourez nos desserts exquis, allant des douceurs mexicaines traditionnelles aux délices glacés pour une fin de repas parfaite.

Experience luxury at Hyatt Zilara Cancun, a premier beachfront lodge in Punta Cancun, offering stunning views and top-notch amenities.

Hyatt Zilara Cancun : Hôtel 5★ face à la plage à Cancún

Cancún Municipality

A beachfront infinity pool with a swim-up bar and in-pool lounge chairs.

Infinity Pool

A Mayan-influenced spa offering treatments, a hydrotherapy circuit, and a beauty salon.

Zen Spa

A state-of-the-art gym with cardio and weight-training equipment, plus a Pilates studio and yoga room.

Fitness Center

Daily activities like acrobatic circus shows, mariachi band performances, and trivia.

Entertainment

Non-motorized water sports available on the beach.

Water Sports

Découvrez le luxe et l'aventure à l'Hyatt Zilara Cancun

Vivez une escapade de rêve à l'Hyatt Zilara Cancun, où la plage de sable blanc rencontre le luxe contemporain. Profitez d'une multitude d'activités et de services gratuits conçus pour satisfaire tous les goûts, que vous soyez en quête de relaxation ou d'aventure.

Une expérience tout inclus au bord de la mer à Cancún

Laissez-vous séduire par la piscine à débordement en front de mer équipée d'un bar où vous pouvez siroter un cocktail tout en profitant de la vue spectaculaire. Le spa Zen vous invite à vivre une expérience de relaxation avec ses traitements inspirés de la culture maya, son circuit hydrothérapique et son salon de beauté.

Les incontournables de l'Hyatt Zilara Cancun

Les amateurs de sports nautiques adoreront la variété d'activités comme la voile, le paddle, et la plongée en apnée, toutes accessibles directement sur la plage privée de l'hôtel. Après une journée d'aventures, relaxez-vous dans notre centre de fitness ultramoderne, équipé d'appareils de cardio, de musculation, ainsi que d'un studio de Pilates et d'une salle de yoga pour continuer votre routine bien-être.

Chaque soir, profitez de spectacles de cirque acrobatique, de performances de groupes de mariachi, et de quiz amusants qui animent le séjour. Ces activités gratuites garantissent que chaque jour à l'Hyatt Zilara Cancun est rempli de surprises et de moments inoubliables.

Quintana Roo

Discover the all-inclusive Hyatt Zilara Cancun. Enjoy luxurious amenities, beachfront access, and exceptional dining. Experience paradise today!

Experience Luxury at Hyatt Zilara Cancun

Plan your perfect getaway at Hyatt Zilara Cancun. Top dining options, vibrant nightlife, and relaxing amenities await. Start your adventure now!

Travel Tips for Hyatt Zilara Cancun Stay

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