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Ciutadella de Menorca

Guests appreciate the hotel's beautiful setting and attentive staff but have raised concerns about the quality and pricing of the food and service.

Découvrez le Faustino Gran Relais & Châteaux à Ciutadella de Menorca

Une expérience unique mêlant luxe, détente et gastronomie sur l'île de Menorca.

Un cadre idyllique au cœur de la Méditerranée

Situé dans un environnement enchanteur, ce relais de luxe offre une vue imprenable sur la mer Méditerranée et un cadre paisible pour un séjour relaxant.

Le Faustino Gran Relais & Châteaux combine le charme traditionnel espagnol avec un service haut de gamme, idéal pour les voyageurs à la recherche d'une escapade sophistiquée. Découvrez un spa relaxant, une restauration raffinée, et des chambres élégantes conçues pour votre confort.

Profitez d'un check-in à partir de 15h, d'un départ prévu pour 11h, et d'un service de navette aéroport disponible moyennant supplément.

Le petit-déjeuner peut être ajouté à votre séjour moyennant un coût supplémentaire, offrant une variété de délices locaux pour démarrer votre journée en beauté.

Q : Quels sont les horaires d'arrivée et de départ ?

 R : L'enregistrement commence à 15h et le départ doit être effectué avant 11h.

 R : Non, il est disponible moyennant un coût supplémentaire.

Q : Y a-t-il une navette pour l'aéroport ?

 R : Oui, un service de navette est disponible moyennant un supplément.

Malgré quelques réserves exprimées par certains visiteurs concernant la qualité et le prix de la nourriture et du service, la majorité apprécie l'emplacement magnifique et la qualité de l'accueil offert par le personnel attentif.

Europe

Spain

Aperçu de Faustino Gran Relais & Chateaux

Situé à Ciutadella de Menorca, le Faustino Gran Relais & Chateaux est un hôtel élégant qui allie luxe et confort. Avec son restaurant haut de gamme et son spa, cet établissement offre une expérience inoubliable. Fondé pour offrir un refuge de tranquillité, il est devenu un point de rencontre prisé pour les voyageurs en quête de détente et de raffinement.

Le restaurant du Faustino Gran Relais & Chateaux est un véritable régal pour les sens. Avec une ambiance raffinée, il propose une cuisine méditerranéenne contemporaine, mettant en avant des ingrédients locaux de saison. Les plats sont préparés avec soin, garantissant une expérience culinaire mémorable.

L'hôtel offre des chambres élégantes et confortables, équipées de toutes les commodités modernes. Les clients peuvent également profiter d'un spa relaxant, de piscines intérieures et extérieures, ainsi que d'un jardin paisible pour se détendre après une journée d'exploration.

Situé sur la charmante Carrer de sa Muradeta, l'hôtel est à proximité des plages magnifiques et des sites historiques de Ciutadella. Les visiteurs peuvent explorer les ruelles pittoresques de la ville, découvrir des boutiques artisanales et savourer la cuisine locale dans les restaurants environnants.

Q: L'hôtel propose-t-il un service de navette?

A: Oui, un service de navette est disponible sur demande.

Q: Y a-t-il des activités pour les enfants?

A: Oui, des activités adaptées aux enfants sont proposées.

Visitez Faustino Gran Relais & Chateaux Aujourd'hui

Ne manquez pas l'occasion de découvrir le Faustino Gran Relais & Chateaux à Ciutadella de Menorca. Que ce soit pour un séjour relaxant, un dîner raffiné ou une journée au spa, cet établissement promet une expérience inoubliable.

Elegant hotel with an upscale restaurant & a spa, plus indoor & outdoor pools & a garden.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNIak1hZ2xRRRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNIak1hZ2xRRRAB

Decent rooms (small but understandable for the area), good location in terms of being in the hub of Menorca. However, too many issues with management of the property...

To start the booking, their "concierge" is unresponsive to any questions you have about the area or specific details to your booking. After multiple emails about being excited to visit the area/confirming booking details, I received 0 response despite submitting several emails 2 months in advance...

My bigger issue with this hotel is that I got charged when booking. On my way to check out they said I was good to go and was well on my way. After checking my credit card statements I saw that that I was charged twice on separate occasions for the same stay.

After bringing up the fact, they admitted the error after several days of no response & all I got was a sorry.

Nauseating to think how many other people this has been done to.

Highly recommend the area but stay away from this management group. Poorly run is a compliment.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNIcUktNU93EAE&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChZDSUhNMG9nS0VJQ0FnSUNIcUktNU93EAE

I only can evaluate the restaurant. The place and the garden is very nice, well decorated and good taste. Personnel is kind. Food is average in my opinion and not at a level of other Relais & Chateaux that I have been.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURIeVk3VG1RRRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSURIeVk3VG1RRRAB

Great hotel and lovely staff. Downsides is we had someone banging on our hotel window
Of the early hours, we were moved rooms and the club opposite the hotel which is open until 5:30AM was very noisy.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNybHBUM3RBRRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNybHBUM3RBRRAB

Such a shame this property is so poorly run, obviously management issues, where experience is just not there.

Booking process had been done directly online, within the hour, a call from the hotel stating that the room booked (junior suite) was not available and a mistake had been made.  Such is fine, however, their option was to stay in the room for 1-night then move to a downgraded room the next.  When a mistake is made by the hotel, an upgrade or some sort of compensation should be issued, not a downgrade in room.

Reception on arrival, pleasant, professional and willing to assist.  Check in process was extremely smooth and assistance provided with bags and explanation of the room.  So, 5-Stars on the initial services provided, shame such does not continue.

Room wise, being a down grade to a superior, one would still expect a high standard, unfortunately not.  Air Conditioning was not working, complained, came to check, left, complained again, nothing done, two days, poor cooling.  Room is spacious as a room, bathroom area is  small and not for 2 people at one time.  Rain shower, double sink (small) and toilet with some great products.  Bed was not a queen, two beds put together, pillows were the worst i have tried to date - tired and just flat, linens, did not try as was on top of the bed all night, suffering from the heat of no air conditioner.  In addition, this room has 3 large windows, where direct sun light enters, so does not help with cooling.

Room location is directly on the street, the noise from people walking by, the motorbikes and cars, just too much.  Then you have ignorance of guests slamming the main gate at night (directly below the room), then you have the garage below the room of the hotel, and to top it all off the night clubs of the town across the road.  The answer from the hotel was ear plugs, another poor management decision.  Slept for around 4-hours, with poor pillow and an air conditioner that did not work.

Dinner, expected much more.  Service, clear they lack in training, staff do not understand the wine list or do they know who is eating what as a main course, confusion at its best.  Service time frames for drinks and wine, 15-20 minutes.  Starters, Jamon was from a packet, when asked they tried to hide it, but finally admitted it was.  This is a 5-Star property serving packed products.  Tomato bread was soggy (wet), however the cerviche and mains were good.  Overall, they have a chef issue and service issues that need improvement.

Breakfast, was lacking in everything, just no selection at all.  Poor again for a 5-Star property.  Basic, no options and the cooked offers was just flavorless and badly cooked.  I actually went out for breakfast on day two it was that bad.  Such a lack of F&B skills for a property like this and clear they are targeting profit margin over quality.  The reason for this comment, is i have stayed here a few times in the past and it was so much better.

Not sure i have much to say that is positive on this supposedly 5-Star property.  Far from 5-Stars in my opinion and has changed for the worse.  Such a shame.  Well done reception staff for some professionalism that is far superior to your management.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNMaHRMUHB3RRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNMaHRMUHB3RRAB

Finally a 5 star that deserves every star. From service to location, food, and quality, this place is impeccable. The hotel itself is gorgeous, the spa is incredible and every detail is luxurious. This is my new favourite place in this world. I highly recommend for couples!!!!

Faustino Gran Relais & Chateaux à Ciutadella de Menorca : luxe, spa et gastronomie

Faustino Gran Relais & Chateaux is a luxury hotel located in Ciutadella de Menorca, Spain, known for its historical architecture and elegant accommodations.

Nestled in the heart of Ciutadella de Menorca, Spain, Faustino Gran Relais & Chateaux stands as an exquisite fusion of history and luxury hospitality. This unique hotel embodies centuries of heritage, occupying three magnificent palaces dating back to the 16th, 17th, and 18th centuries. Each palace contributes its own architectural charm and character, creating an unparalleled setting for travelers seeking both culture and comfort.

A journey through time: the palatial heritage of Faustino Gran Relais & Chateaux

The hotel’s distinct identity arises from its preservation of three historic palaces, each from a different era spanning the 1500s to the 1700s. This layering of history offers guests an immersive experience where baroque and classical influences blend seamlessly with modern amenities. The palatial structures have been thoughtfully restored to maintain their original elegance while providing contemporary luxury accommodations, including exclusive rooms that reflect the grandeur of their past.

Luxurious experiences: beyond the historic walls

Faustino Gran Relais & Chateaux is not only a historical marvel but also a sanctuary of indulgence. Guests can enjoy a sophisticated spa offering rejuvenating treatments, as well as a renowned restaurant that celebrates local cuisine with refined culinary artistry. The indoor and outdoor pools and beautifully landscaped garden areas provide tranquil spaces to unwind amidst the charming surroundings. This blend of historical ambiance and modern luxury makes it a coveted destination for discerning travelers.

In 2024, the hotel earned an impressive 9.1 rating on Booking.com from nearly two hundred reviews, reflecting its high standards and guest satisfaction. Meanwhile, in 2023, the hotel’s restaurant received a respectable 3.5 rating on TripAdvisor, highlighting the culinary offerings that complement the historic setting. These evaluations showcase Faustino Gran Relais & Chateaux as a premier lodging choice in Menorca, combining heritage with hospitality excellence.

 – Stay in meticulously restored palaces from the 16th to 18th centuries that tell centuries-old stories.

 – Enjoy premium spa treatments that blend relaxation with the serene beauty of Menorca.

 – Taste exquisite local dishes served with elegance in a beautifully decorated setting.

 – Situated in Ciutadella de Menorca’s vibrant center, close to cultural landmarks and Mediterranean charm.

A selection of Mediterranean and international dishes made with locally sourced ingredients.

Croquetas

Burrata Salad

Catch of the Day

Rib of Beef

Grand Marnier Soufflé

Restaurante Faustino Menu

Menu du restaurant Faustino à Ciutadella de Menorca.

Découvrez le menu exclusif du Faustino, un véritable voyage culinaire au cœur de la Méditerranée. Laissez-vous tenter par une harmonie de saveurs méditerranéennes et internationales, préparées avec des ingrédients locaux et de saison.

En-tête du menu : une expérience gastronomique inoubliable.

Plongez dans un univers où chaque plat est une œuvre d’art, conçue pour ravir vos papilles et éveiller votre curiosité culinaire.

Commencez votre repas avec nos savoureuses entrées telles que les croquettes de poisson, un classique revisité, ou la salade de burrata, accompagnée de tomates fraîches et d’olives, pour une explosion de fraîcheur.

Pour le plat principal, dégustez notre poisson du jour fraîchement pêché, ou optez pour la ribs de bœuf, tendre et juteuse, cuite à la perfection.

Terminez votre repas en beauté avec notre soufflé au Grand Marnier, un délice léger et parfumé, ou choisissez une option sucrée pour satisfaire toutes les envies.

Accompagnez votre repas avec notre sélection de vins méditerranéens ou optez pour une boisson rafraîchissante pour compléter parfaitement votre expérience culinaire.

N’oubliez pas de découvrir nos suggestions du chef, conçues pour offrir une expérience culinaire unique et mémorable.

Vivez une aventure gastronomique au Faustino, où chaque plat est une promesse de saveurs authentiques et d’expériences inoubliables dans le cadre exceptionnel de Ciutadella de Menorca.

Découvrez Faustino Gran Relais & Chateaux à Ciutadella de Menorca : un hôtel luxe avec spa, restaurant exquis et ambiance raffinée. Réservez votre escapade inoubliable dès maintenant!

Faustino Gran Relais & Chateaux à Ciutadella, luxe & spa

Ciutadella Municipality

Faustino Gran Relais & Chateaux

Spa Facilities

Private Parking

Room Service

Découvrez le Faustino Gran Relais & Chateaux à Ciutadella de Menorca.

Faustino Gran Relais & Chateaux à Ciutadella de Menorca.

Une escapade de luxe au cœur de Menorca.

Le Faustino Gran Relais & Chateaux vous invite à vivre une expérience inoubliable, mêlant confort, gastronomie et bien-être dans un cadre exceptionnel à Ciutadella de Menorca.

Profitez d'une multitude de services exclusifs conçus pour votre confort et votre détente, notamment l'accès aux installations de spa, à un prix abordable. Pour seulement 50 EUR, plongez dans un univers de relaxation avec l'accès au hammam et au sauna, parfaits pour décompresser après une journée à explorer l'île.

Pour assurer votre tranquillité lors de votre séjour, le Faustino Gran Relais & Chateaux propose également un parking privé sécurisé, accessible pour seulement 20 EUR. Ce service pratique vous permet de profiter pleinement de votre escapade sans souci.

Le confort ultime à portée de main avec le service de chambre disponible 24 heures sur 24, 7 jours sur 7. Que vous souhaitiez un petit déjeuner tardif ou une collation nocturne, votre satisfaction est notre priorité.

Installations de spa avec hammam et sauna.

Que vous voyagiez pour affaires ou pour le plaisir, le Faustino Gran Relais & Chateaux offre une expérience unique où luxe, confort et services exceptionnels se rencontrent, dans un cadre méditerranéen idyllique.

Faustino Gran Relais & Chateaux at a glance

Located in the heart of Ciutadella de Menorca, Faustino Gran Relais & Chateaux is an elegant hotel that combines luxury with a rich historical ambiance. This upscale establishment features a refined restaurant, a rejuvenating spa, and both indoor and outdoor pools, making it a perfect retreat for travelers seeking comfort and sophistication. With its beautifully designed garden and proximity to local attractions, Faustino Gran offers an inviting atmosphere for both relaxation and exploration.

Beautiful setting with historical architecture

Attentive staff providing excellent service

Central location ideal for exploring Ciutadella

Elegant accommodations with luxurious amenities

Inconsistent food quality reported by guests

Overpriced menu compared to local standards

Faustino Gran is perfect for couples seeking a romantic getaway, families looking for a comfortable stay, and travelers interested in exploring the cultural heritage of Menorca. The hotel’s luxurious amenities and attentive service make it an excellent choice for special occasions, such as anniversaries or honeymoons.

Reservations are recommended, especially during peak seasons. Be prepared for a potentially higher price point for dining compared to local eateries. Guests should also be aware of the noise from nearby nightlife, which may affect light sleepers. It's advisable to check the menu beforehand, as food quality can vary.

Faustino Gran Relais & Chateaux offers a blend of luxury and historical charm, making it a noteworthy destination in Ciutadella de Menorca. While it boasts a beautiful setting and attentive staff, guests have reported inconsistencies in food quality and service. Overall, it remains a compelling choice for those seeking an elegant escape, provided they are aware of its limitations.

Balearic Islands

Découvrez le Faustino Gran Relais & Chateaux, hôtel de luxe à Ciutadella, espagnole, offrant un hébergement élégant, spa, activités culturelles et gastronomie authentique.

Luxueux Faustino Gran Relais & Chateaux à Ciutadella de Menorca

Profitez des installations luxueuses, restaurants raffinés, spa relaxant et activités familiales au Faustino Gran Relais & Chateaux, une destination incontournable à Menorca.

Détente et gastronomie à Faustino Gran Relais & Chateaux, Menorca

Horaires d'ouverture pour Faustino Gran Relais & Chateaux, Ciutadella de Menorca. Find opening hours for Faustino Gran Relais & Chateaux, Ciutadella de Menorca on [Address].

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