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Philadelphia, PA

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# Sonder At The Arco – Hôtel moderne à Philadelphia, expérience unique, ambiance artistique, proximité des attractions

Sonder At The Arco est un hôtel moderne situé à Philadelphia, PA, dans le quartier animé de Gayborhood. Cet établissement se distingue par son ambiance artistique et son approche innovante de l'hospitalité, offrant une expérience unique aux voyageurs. Avec des chambres spacieuses et un processus d'enregistrement autonome, il combine confort et commodité. Les avis des clients mettent en avant la propreté des lieux et la proximité des attractions majeures, bien que certains aient signalé des problèmes de service à la clientèle et des désagréments liés à l'utilisation de l'application pour l'enregistrement. 

## Histoire

### L'histoire de Sonder At The Arco

Sonder At The Arco a été fondé avec la vision de redéfinir l'expérience hôtelière en combinant le confort d'un appartement avec les services d'un hôtel traditionnel. L'objectif était de créer un espace où les voyageurs pouvaient se sentir chez eux tout en profitant des commodités d'un hôtel moderne. 

### Jalons et croissance

- Ouverture initiale en tant qu'hôtel boutique.
- Adoption d'un système d'enregistrement autonome via une application mobile.
- Expansion de l'offre avec des chambres rénovées et modernisées.
- Intégration de services supplémentaires pour améliorer l'expérience client.

### Influence culturelle et locale

Sonder At The Arco s'inscrit dans un quartier riche en culture, le Gayborhood, connu pour sa diversité et son ambiance vibrante. L'hôtel attire une clientèle variée, des voyageurs d'affaires aux touristes, et contribue à l'essor du tourisme dans cette partie de Philadelphia. 

### Poursuivre la tradition

L'établissement continue de s'engager envers l'innovation tout en respectant les traditions locales. En mettant l'accent sur l'art et la culture, Sonder At The Arco s'efforce de créer un environnement qui reflète l'esprit de Philadelphia, tout en offrant une expérience moderne et confortable. 

## Communauté

### Implication communautaire

Sonder At The Arco s'implique activement dans la communauté locale, en collaborant avec des artistes et des entreprises locales pour promouvoir la culture et l'art de Philadelphia. L'hôtel sert également de plateforme pour des événements communautaires, renforçant ainsi les liens avec les habitants. 

### Notion de la communauté sur l'établissement

Les résidents du quartier apprécient généralement la présence de Sonder At The Arco, qui apporte une touche moderne à la scène hôtelière de Philadelphia. Cependant, certains ont exprimé des préoccupations concernant le manque de personnel sur place, ce qui peut affecter l'expérience des clients. 

### Événements et rassemblements

L'hôtel organise régulièrement des événements et des rassemblements, favorisant l'interaction entre les clients et les membres de la communauté. Ces événements incluent des expositions d'art, des soirées de réseautage et des activités culturelles, contribuant à créer un sentiment d'appartenance. 

## Offres

### Ce que Sonder At The Arco propose

Sonder At The Arco offre une variété de services et d'installations pour répondre aux besoins des voyageurs modernes. Les chambres sont conçues pour le confort et la fonctionnalité, avec des équipements modernes et un design élégant. 

### Expérience culinaire et restauration

Bien que l'hôtel ne dispose pas d'un restaurant sur place, il est situé à proximité de nombreux établissements de restauration, offrant aux clients une multitude d'options pour satisfaire leurs envies culinaires. Les clients peuvent explorer la scène gastronomique dynamique de Philadelphia, qui propose une variété de cuisines. 

### Événements et forfaits

Sonder At The Arco propose des forfaits spéciaux pour les séjours prolongés et les événements, permettant aux clients de profiter de tarifs réduits et d'avantages supplémentaires. Ces forfaits sont conçus pour améliorer l'expérience des clients, qu'il s'agisse d'un voyage d'affaires ou d'une escapade romantique. 

### Installations et caractéristiques
- Chambres spacieuses avec hauts plafonds.
- Système d'enregistrement autonome via application.
- Proximité des attractions touristiques.
- Ambiance artistique et moderne.

## Avantages et inconvénients

### Aperçus clés des avis

Les avis des clients sur Sonder At The Arco sont partagés, avec des points positifs et négatifs. Les clients apprécient souvent la propreté des chambres et l'emplacement central, mais certains signalent des problèmes de service à la clientèle et des difficultés liées à l'enregistrement autonome. 

### Compliments et forces

Les points forts de l'hôtel incluent son emplacement idéal, la propreté des lieux et le design moderne des chambres. De nombreux clients ont également souligné la facilité d'accès aux attractions locales, ce qui en fait un choix populaire pour les visiteurs de Philadelphia. 

### Contrastes et mentions notables

Les critiques négatives se concentrent principalement sur le manque de personnel sur place et les problèmes liés à l'application d'enregistrement. Certains clients ont également signalé des désagréments liés au bruit provenant de l'extérieur, ce qui peut affecter le confort des séjours prolongés. 

### Évaluation résumée

Dans l'ensemble, Sonder At The Arco est un choix intéressant pour les voyageurs à la recherche d'une expérience moderne à Philadelphia. Bien que des améliorations soient nécessaires en matière de service à la clientèle, l'emplacement et le design de l'hôtel en font une option attrayante. 

## Emplacement et attractions à proximité

Sonder At The Arco est situé au 1234 Locust St, Philadelphia, PA 19107, dans le quartier animé de Gayborhood. Ce quartier est connu pour sa vie nocturne dynamique, ses restaurants variés et sa proximité avec des attractions emblématiques comme la Liberty Bell et Independence Hall. Les visiteurs peuvent facilement explorer la ville à pied ou utiliser les transports en commun, ce qui en fait un emplacement idéal pour découvrir Philadelphia. 

## FAQ

**Quelle est la politique d'annulation de Sonder At The Arco** Les conditions d'annulation varient selon le type de réservation. 

**Y a-t-il un service de nettoyage quotidien** Non, l'hôtel n'a pas de personnel sur place pour le nettoyage quotidien. 

**Comment fonctionne l'enregistrement autonome** Les clients reçoivent un code d'accès via l'application pour entrer dans l'hôtel et leur chambre. 

**L'hôtel propose-t-il des services de restauration** Non, mais il y a de nombreux restaurants à proximité. 

**Y a-t-il un parking disponible** Le stationnement peut être difficile dans le quartier, avec des options limitées. 

## Visitez Sonder At The Arco aujourd'hui

Sonder At The Arco vous offre une expérience unique à Philadelphia, alliant confort moderne et ambiance artistique. Avec son emplacement central, vous êtes à quelques pas des principales attractions de la ville. Bien que des améliorations soient nécessaires en matière de service, l'hôtel reste une option intéressante pour ceux qui cherchent à explorer la ville tout en profitant d'un hébergement confortable. Découvrez ce que Sonder At The Arco a à offrir et réservez votre séjour dès aujourd'hui.

dc0a8623-46ad-4c46-9230-a188a1877f4d

In A Nutshell: -The Sonder at the Arco is a really cool apartment/hotel. -It's located in the Gayborhood, which felt like a safe area. -I liked the self-check in process which was fairly easy to do. -The room was very spacious w/ high ceilings & a nice sized bathroom. -The building is nostalgic but w/ a nice stylish update which still encapsulates the whole feel. Overall, the price & location are hard to beat in Philly!

f63da1b3-f4f9-46c5-b0d9-3e07f607d437

This is my first time ever writing a bad review of any business. Unfortunately this hotel has the worst customer service I've ever experienced. I prepared throughly making sure I understood the app and how to check in, and even called Marriott a few days before to double check that there would be a way in if there were any tech issues. The representative told me that there would be a front desk person on-site. There was not. In fact there are NO employees working at this hotel at all other than maintenance/housekeeping folks. First issue: It clearly states that there is luggage storage at this location. When we arrived we discovered that there are exactly six lockers to stow luggage for the entire building. They were all taken, and when I tried to request early check-in the offsite Arco staff were unreachable. Felt like a bait-and-switch and threw off our plans to explore the city when we arrived early. Next issue: The following day we had to check into a new room (the other room was booked for the rest of the weekend). This time I called Marriott to request early check-in (there was no option to do this in the app). I agreed to pay the $20 fee to check in one hour early at 3 pm. This is already a pretty steep fee for a service most hotels offer for free when possible. When I attempted to gain access to my room the code would not work. I stayed on the phone with Marriott for 25 minutes typing in the code again and again as they tried to contact the Arco staff (who were once again unreachable). After half an hour, the code miraculously worked. My request for a refund was flatly denied (?) despite not being able to access the room. Finally: When we took a shower in our room it immediately almost flooded. There was a giant clump of hair resembling a wig blocking the drain that we were able to remove with a plunger. Thankfully the plunger was there as who knows if anyone would have ever picked up the phone if we had requested a working shower. The rooms are nicely designed, and pretty clean other than some wear and tear (and the shower issue). The location is good for getting around the city. And I thought the price was fair until I discovered how I would be nickle and dimed and completely aggravated simply trying to get into the room I paid for. Not worth it.

93045f8a-51f6-4476-bdc0-797e668bed65

We stayed in the Double Room, 2 Queen Beds. The main pro for this place is the location. It's within walking distance of the Liberty Bell, other museums, public transportation, and restaurants. However, the cons outweigh the pros. The beds were very hard and uncomfortable. We stayed multiple nights, and the street noise was unreasonably loud on Friday night. They provide ear plugs and a cheap white noise machine, but we ended up using a white noise app on our phones because it was better. The windows do nothing to sound proof the room. The wall was at an angle in our room, so the curtains did not block out the light, and the room was very bright at night. There are no overhead lights in the rooms, just lamps, so the room was very dark in the evenings. There were soft spots in the floor like there had been a leak recently. The room itself was dirty. Our white socks did not stay white for long with the dirty floors, and the walls were covered in dust. This place needs a lot of work, and we wouldn't stay here again.

dea551de-609e-4b40-a123-d963fbff8c97

Re: Sonder at the Arco (June 29-July 2,2025): My partner, booked this hotel for our stay in Philadelphia via Booking.com. We are a couple in our 70's and did not know that this was one of those new kind of hotels where everything is done via an app. We spend several hours trying to figure out how to get this app, how to use it, and how to make it work so we could get into your hotel. First frustration! Shortly before our arrival we were notified that the elevator was broken and we needed to enter by a side door. It took us a while to find the door, then figure out which pad and what set of codes to use. Second frustration! Once inside we realized we had five flights of stairs to climb, with luggage. As I said, we are in our 70's; thankfully still fairly healthy. Third (serious) frustration! The next day there was a notice that they hoped the elevator would be fixed within a day. We ran into a maid who was skeptical. On our last day, it was raining. When we returned from a long walk it seemed as if the code was no longer working. Getting drenched in the rain while repeatedly punching in any code we could think of... Turned out the door was swollen from the rain and it took a huge tug to pull it open. When we left, it appeared that others were leaving it a bit open so as to get in without needing superman. Fourth (last straw) frustration! The room was clean and the bed was fine. It was weird having a mirror that was not perpendicular to the floor, a TV that was at right angles to the bed (no couch or chair to watch straight on), and a tiny tiny shower with two very weird shower heads with no way to make any adjustments. Oh, and by the way, the TV seemed to only show networks for which one needed an account. No old fashioned network TV channels! We live in New Zealand and don't have such accounts... Don't you want your foreign customers to be able to watch anything on that big TV? Fifth (mild) frustration - but it all adds up! As for us, we will never choose a hotel without a front desk again. This kind of set up might be great for younger, more tech savvy customers, but for us, well we are older and prefer the old ways... In future we will cancel any reservations that require apps and codes. But my major complaint revolves around the elevator/back door situation. From the old looking notices it was pretty obvious that the elevator was broken long before our arrival and would remain so for a while still. Had you notified us sooner, we could have changed our reservation to one where we didn't have to climb five flights to stairs several times a day. You could have offered us a room at a lower level, or perhaps at one of your other hotels in the area. We didn't know how to contact you with our issues as your app basically says it will take 24 hrs for someone to get back, and well... they just seem so unavailable. Bottom line: The fact that you make it so hard to get help and did so little to show concern for how the elevator situations, or balky back door, could impact your customers just tells me how little you care for your customers. Makes me hesitant to go to any of your many hotels in the future. What was good? The hotel is in a great location, but in need of upgrading.

5a241176-86bd-414a-9da1-406ebe93d37c

We stayed here and had no real issues at all other than parking. This NYC wannabe area is taxing o the parking. It's a shame. If you plan to walk, this is an extremely walkable area and it JUMPS!! It's busy, vibrant and has a great vibe. Parking was $17 bucks they block you in and there are no ins and outs. This can be a major inconvenience and car dings are guaranteed. Street parking is difficult to come by and the parking signs are super tricky. The times restrictions etc are a pain in the you know what. However, even with this headache, the location and proximity to all these attractions including the subway literally at your feet makes staying here worthwhile. The room and accommodation itself was nice. Not too fancy but definitely not low budget. The accommodations that we chose met our needs without any real issues. We did notice some stained linen and we had items underneath our bed that were NOT ours but overall we had an extremely pleasant stay. We used our phones to control the television. There's motion sensors in the room that control the HVAC system. This place is obviously old but recently renovated. Some of the old aesthetics have been preserved. The elevator is the SLOWEST EVER!!! Like they really have to step their game up in this one. Carrying luggage and moving around foreign towns and cities with a creepy slow elevator is not cool. We wanted to see the entire facility but didn't want to catch the elevator to do so. We had a cool front street view. We watched people party and we watched folks get wasted. There were high ceilings and almost floor to ceiling windows in our unit. There were some cosmetic blemishes throughout the room (scuff marks, paint discoloration and water stains).

af35ad2c-ae3d-48d1-bfb7-57818927e410

The hotel & the room are clean. That's where the positive review ends. What they don't mention is that the hotel is above a subway station which runs until midnight. I was on the third floor and I have a hearing disability & could still hear it. It's also in a very noisy area. Also know that there is no staff on-site. You'll receive a passcode to enter the building & the room. You can access the building prior to the 4:00 check-in but don't even think about getting into your room before 4:00 (unless you want to pay extra). And if you want to stow your bag before the 4:00 check-in you'll pay for that, too!!

6b477b53-0405-4e31-b1bd-74b0c1e646c4

Loved staying here! Great location and very walkable, clean, large room, comfy bed, awesome water pressure in the shower, and free luggage storage which is a huge plus when traveling by train.

44e4411e-dc35-4da1-bb84-dfedff8a5e86

Loved this place ! Stayed here several times and is in the best of locations in the city. Walkable to any place you'd need to go in Philly. Jefferson hospital, south street, 13th street clubs, independence hall, many hot restaurants, shopping. You make it! Had the king and queen rooms and my favorite part was the bed and bathroom! The whole place was very boutique like and artsy.

aa3ee0d9-835c-467a-8bd9-623a2e776567

Haven't even gotten to check in yet and this place is a hot mess. Relies 100% on off-property personnel to "assist" guests. App books extra room night, so be careful. Any other hotel app expects you to enter check-on and check-out dates. In this case (one-night), two consecutive dates. Only the app is set up to accept total room nights (no check-out date). If you don't catch your mistake prior to three days before check-in, they refuse to refund the unused portion. Not helpful for last-minute bookings. Requested early check-in (through the app) and it stayed in a "pending" status right up until actual check-in time. First time, and last. Won't be booking with this organization again.

c90603cc-0751-4892-8e86-db92148df469

This company is dishonest with it's customers. They jerked me around for days when I was trying to update trip dates just long enough to make sure I wasn't eligible for a 100% refund. I have email communication with them saying I was eligible for a 100% refund and they refuse to honor it. At best the will refund me 50%. Will never book at any of their properties ever again.

Découvrez Sonder At The Arco à Philadelphia, un restaurant unique pour une expérience culinaire inoubliable. Réservez dès maintenant et savourez l'exceptionnel.

Sonder At The Arco à Philadelphia : Restaurant Unique et Inoubliable

Philadelphia

Sonder At The Arco

Pennsylvania

Découvrez le menu complet de Sonder At The Arco à Philadelphie. Plats signatures, boissons & incontournables. Visitez-nous au 1234 Locust St.

Sonder At The Arco Menu – Nourriture & Boissons à Philadelphie

Découvrez Sonder At The Arco à Philadelphie. Un restaurant unique avec une cuisine exceptionnelle, situé au 1234 Locust St. Réservez votre table dès aujourd'hui!

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Menu de Sonder At The Arco à Philadelphie

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