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Ciutadella de Menorca

Guests appreciate the hotel's beautiful setting and attentive staff but have raised concerns about the quality and pricing of the food and service.

scopri l'eleganza di Faustino Gran Relais & Chateaux a Ciutadella de Menorca.

Situato nel cuore di Ciutadella de Menorca, Faustino Gran Relais & Chateaux è un'oasi di lusso che combina un'incantevole location con servizi di alta qualità. Questo hotel, che funge anche da ristorante e spa, offre un'esperienza completa per chi desidera godersi un soggiorno rilassante e raffinato in Spagna.

Il ristorante di Faustino Gran Relais & Chateaux propone piatti raffinati che riflettono la ricca tradizione culinaria spagnola, con un tocco di innovazione. Gli ospiti possono gustare una varietà di specialità locali e internazionali, accompagnate da un'accurata selezione di vini.

Gli ospiti possono usufruire di un centro benessere, servizi di trasferimento aeroporto su richiesta e una reception attenta, pronta a soddisfare ogni esigenza. La struttura garantisce un soggiorno indimenticabile grazie alla sua atmosfera elegante e al personale cortese.

A che ora si effettuano il check-in e il check-out?

 Il check-in inizia alle 15:00 e il check-out è previsto entro le 11:00.

La colazione è inclusa nel prezzo della camera?

 La colazione può essere richiesta a pagamento come servizio aggiuntivo.

L'hotel offre il servizio navetta per l'aeroporto?

 Sì, il servizio di navetta aeroportuale è disponibile a pagamento su richiesta.

Nonostante alcune opinioni contrastanti riguardo ai servizi, molti ospiti apprezzano la bellezza del contesto e la cortesia del personale, che contribuiscono a creare un soggiorno memorabile in questa splendida location di Menorca.

Europe

Spain

Nel cuore di Ciutadella de Menorca, il Faustino Gran Relais & Chateaux si distingue come un'oasi di lusso e raffinatezza, offrendo un'esperienza unica che combina eleganza, benessere e gastronomia di alto livello. Questo esclusivo relais, immerso in un contesto che unisce storia e modernità, invita i visitatori a scoprire un rifugio di comfort e stile, ideale per chi cerca un soggiorno indimenticabile in Spagna. La sua posizione strategica permette di esplorare facilmente le meraviglie dell'isola, rendendolo il punto di partenza perfetto per avventure culturali e relax totale.

Elegant hotel with an upscale restaurant & a spa, plus indoor & outdoor pools & a garden.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNIak1hZ2xRRRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNIak1hZ2xRRRAB

Decent rooms (small but understandable for the area), good location in terms of being in the hub of Menorca. However, too many issues with management of the property...

To start the booking, their "concierge" is unresponsive to any questions you have about the area or specific details to your booking. After multiple emails about being excited to visit the area/confirming booking details, I received 0 response despite submitting several emails 2 months in advance...

My bigger issue with this hotel is that I got charged when booking. On my way to check out they said I was good to go and was well on my way. After checking my credit card statements I saw that that I was charged twice on separate occasions for the same stay.

After bringing up the fact, they admitted the error after several days of no response & all I got was a sorry.

Nauseating to think how many other people this has been done to.

Highly recommend the area but stay away from this management group. Poorly run is a compliment.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNIcUktNU93EAE&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChZDSUhNMG9nS0VJQ0FnSUNIcUktNU93EAE

I only can evaluate the restaurant. The place and the garden is very nice, well decorated and good taste. Personnel is kind. Food is average in my opinion and not at a level of other Relais & Chateaux that I have been.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURIeVk3VG1RRRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSURIeVk3VG1RRRAB

Great hotel and lovely staff. Downsides is we had someone banging on our hotel window
Of the early hours, we were moved rooms and the club opposite the hotel which is open until 5:30AM was very noisy.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNybHBUM3RBRRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNybHBUM3RBRRAB

Such a shame this property is so poorly run, obviously management issues, where experience is just not there.

Booking process had been done directly online, within the hour, a call from the hotel stating that the room booked (junior suite) was not available and a mistake had been made.  Such is fine, however, their option was to stay in the room for 1-night then move to a downgraded room the next.  When a mistake is made by the hotel, an upgrade or some sort of compensation should be issued, not a downgrade in room.

Reception on arrival, pleasant, professional and willing to assist.  Check in process was extremely smooth and assistance provided with bags and explanation of the room.  So, 5-Stars on the initial services provided, shame such does not continue.

Room wise, being a down grade to a superior, one would still expect a high standard, unfortunately not.  Air Conditioning was not working, complained, came to check, left, complained again, nothing done, two days, poor cooling.  Room is spacious as a room, bathroom area is  small and not for 2 people at one time.  Rain shower, double sink (small) and toilet with some great products.  Bed was not a queen, two beds put together, pillows were the worst i have tried to date - tired and just flat, linens, did not try as was on top of the bed all night, suffering from the heat of no air conditioner.  In addition, this room has 3 large windows, where direct sun light enters, so does not help with cooling.

Room location is directly on the street, the noise from people walking by, the motorbikes and cars, just too much.  Then you have ignorance of guests slamming the main gate at night (directly below the room), then you have the garage below the room of the hotel, and to top it all off the night clubs of the town across the road.  The answer from the hotel was ear plugs, another poor management decision.  Slept for around 4-hours, with poor pillow and an air conditioner that did not work.

Dinner, expected much more.  Service, clear they lack in training, staff do not understand the wine list or do they know who is eating what as a main course, confusion at its best.  Service time frames for drinks and wine, 15-20 minutes.  Starters, Jamon was from a packet, when asked they tried to hide it, but finally admitted it was.  This is a 5-Star property serving packed products.  Tomato bread was soggy (wet), however the cerviche and mains were good.  Overall, they have a chef issue and service issues that need improvement.

Breakfast, was lacking in everything, just no selection at all.  Poor again for a 5-Star property.  Basic, no options and the cooked offers was just flavorless and badly cooked.  I actually went out for breakfast on day two it was that bad.  Such a lack of F&B skills for a property like this and clear they are targeting profit margin over quality.  The reason for this comment, is i have stayed here a few times in the past and it was so much better.

Not sure i have much to say that is positive on this supposedly 5-Star property.  Far from 5-Stars in my opinion and has changed for the worse.  Such a shame.  Well done reception staff for some professionalism that is far superior to your management.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNMaHRMUHB3RRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNMaHRMUHB3RRAB

Finally a 5 star that deserves every star. From service to location, food, and quality, this place is impeccable. The hotel itself is gorgeous, the spa is incredible and every detail is luxurious. This is my new favourite place in this world. I highly recommend for couples!!!!

Faustino Gran Relais & Chateaux a Ciutadella de Menorca: Hotel di Lusso e Spa in Spagna

Faustino Gran Relais & Chateaux is a luxury hotel located in Ciutadella de Menorca, Spain, known for its historical architecture and elegant accommodations.

storia e prestigio di faustino gran relais & chateaux a ciutadella de menorca

Situato nel cuore di Ciutadella de Menorca, in Spagna, il Faustino Gran Relais & Chateaux rappresenta un simbolo di eleganza e storia, un luogo in cui l'architettura storica si fonde con servizi di lusso per offrire un'esperienza indimenticabile ai suoi ospiti.

Nel panorama dell'ospitalità di lusso a Minorca, il Faustino Gran Relais & Chateaux si distingue non solo per la sua architettura storica, ma anche per i riconoscimenti ricevuti negli ultimi anni. Nel 2023, ha ottenuto un impressionante punteggio di 9.6 su Hotels.com, basato su 137 recensioni, consolidando la sua reputazione tra i viaggiatori più esigenti. Nel 2024, ha raggiunto un notevole 9.1 su Booking.com con 193 recensioni, dimostrando un continuo apprezzamento per i suoi servizi esclusivi e l'atmosfera raffinata.

A selection of Mediterranean and international dishes made with locally sourced ingredients.

Croquetas

Burrata Salad

Catch of the Day

Rib of Beef

Grand Marnier Soufflé

Restaurante Faustino Menu

Restaurante Faustino menu overview at Ciutadella de Menorca Spain 

Nestled in the charming town of Ciutadella de Menorca, Restaurante Faustino presents a vibrant menu that celebrates Mediterranean and international flavors with fresh, locally sourced ingredients. This dining destination caters to food lovers seeking authentic, upscale cuisine in a beautifully designed setting that complements the natural beauty of Illes Balears.

Begin your culinary journey with exquisite starters that perfectly blend local tradition and fresh ingredients. The Fish Croquetas offer a crispy, golden bite bursting with delicate seafood flavors. For a lighter option, the Burrata Salad features creamy burrata cheese paired with ripe tomatoes and drizzled with premium olive oil, creating a refreshing and elegantly simple starter.

The main courses at Restaurante Faustino showcase the richness of Menorca’s coastal and rural bounty. Indulge in the Creamy Squid Risotto, a luscious blend of tender squid, creamy textures, and perfectly cooked rice that offers deep, satisfying flavors. The Red Shrimp from Menorca is expertly sautéed with garlic and olive oil, highlighting the freshness of this prized local seafood. For meat lovers, the Rib of Beef is a standout dish, infused with aromatic herbs and garlic, delivering a robust and hearty experience that showcases expert preparation.

Complete your meal with the elegant Grand Marnier Soufflé, a delicate dessert that balances airy eggs and sugar with the subtle citrus warmth of Grand Marnier liqueur. This classic and refined sweet ending leaves a lasting impression with its light texture and sophisticated flavor profile.

The restaurant also offers an impressive selection of local wines, classic cocktails, and refreshing beverages, ideal for pairing with any course or enjoying in the stylish indoor or outdoor seating areas. Guests can expect attentive service and a tranquil ambiance, enhanced by live music on select evenings, making each dining experience uniquely memorable.

 Croquetas with fresh fish, Burrata Salad with tomatoes and olive oil.

 Creamy Squid Risotto, Red Shrimp from Menorca with garlic and olive oil, Rib of Beef with herbs.

 Grand Marnier Soufflé with eggs, sugar, and aromatic liqueur.

Scopri il lusso di Faustino Gran Relais & Chateaux a Ciutadella de Menorca: spa rigenerante, ristorante raffinato e un soggiorno indimenticabile in Spagna. Prenota ora!

Hotel di Lusso a Ciutadella de Menorca vicino alle Spiagge

Ciutadella Municipality

Faustino Gran Relais & Chateaux

Spa Facilities

Private Parking

Room Service

Scopri il fascino di Faustino Gran Relais & Chateaux a Ciutadella de Menorca.

Vivi un'esperienza di relax e benessere con l'accesso alle strutture Spa, tra hammam e sauna, ad un prezzo di 50 euro.

Faustino Gran Relais & Chateaux at a glance

Located in the heart of Ciutadella de Menorca, Faustino Gran Relais & Chateaux is an elegant hotel that combines luxury with a rich historical ambiance. This upscale establishment features a refined restaurant, a rejuvenating spa, and both indoor and outdoor pools, making it a perfect retreat for travelers seeking comfort and sophistication. With its beautifully designed garden and proximity to local attractions, Faustino Gran offers an inviting atmosphere for both relaxation and exploration.

Beautiful setting with historical architecture

Attentive staff providing excellent service

Central location ideal for exploring Ciutadella

Elegant accommodations with luxurious amenities

Inconsistent food quality reported by guests

Overpriced menu compared to local standards

Faustino Gran is perfect for couples seeking a romantic getaway, families looking for a comfortable stay, and travelers interested in exploring the cultural heritage of Menorca. The hotel’s luxurious amenities and attentive service make it an excellent choice for special occasions, such as anniversaries or honeymoons.

Reservations are recommended, especially during peak seasons. Be prepared for a potentially higher price point for dining compared to local eateries. Guests should also be aware of the noise from nearby nightlife, which may affect light sleepers. It's advisable to check the menu beforehand, as food quality can vary.

Faustino Gran Relais & Chateaux offers a blend of luxury and historical charm, making it a noteworthy destination in Ciutadella de Menorca. While it boasts a beautiful setting and attentive staff, guests have reported inconsistencies in food quality and service. Overall, it remains a compelling choice for those seeking an elegant escape, provided they are aware of its limitations.

Balearic Islands

Scopri l'eleganza di Faustino Gran Relais & Chateaux a Ciutadella, Menorca. Hotel di lusso con spa, ristorante e servizi premium nel cuore della città.

Lusso in Costa Menorca | Faustino Gran Relais & Chateaux

Vivi un'esperienza culinaria a Menorca con il ristorante Faustino, specializzato in piatti mediterranei e internazionali con ingredienti locali freschi.

Esperienze Gastronomiche a Menorca | Faustino Gran Relais & Chateaux

Orari di apertura per Faustino Gran Relais & Chateaux, Ciutadella. Trova orari di apertura e chiusura di Faustino a Ciutadella, Menorca, su indirizzo.

Mon Restaurant & Hotel

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