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Alcobendas

Las opiniones de los clientes sobre Mercedes-Benz España en Alcobendas son mixtas. Mientras que algunos elogian la calidad de los vehículos y la posibilidad de entrega a domicilio, otros han expresado insatisfacción con el servicio al cliente y la comunicación.

Nestled in the vibrant community of Alcobendas, Madrid, Mercedes-Benz España, S.A.U. stands as a prominent destination for automotive enthusiasts and those seeking premium vehicles. Located on Avenida de Bruselas, this establishment offers a blend of new and pre-owned vehicles, including a notable selection of electric and hybrid models, catering to the evolving preferences of eco-conscious drivers.

Mercedes-Benz España, S.A.U. offers much more than just vehicles. Besides an extensive inventory, the dealership provides comprehensive financing and insurance services, ensuring a seamless buying experience. Their commitment to quality continues post-purchase with genuine spare parts and professional service, supporting owners long after the sale.

Customer experience and community sentiment

The community sentiment around Mercedes-Benz España is a mix of enthusiasm and critique. 

While many customers praise the excellent quality of vehicles and friendly customer service, others have raised concerns about the responsiveness and communication during after-sales service. These contrasting views highlight the importance of ongoing improvements in service delivery to maintain brand loyalty.

Mercedes-Benz España prioritizes customer convenience with facilities adapted for people with reduced mobility. Additionally, the dealership accepts both credit and debit cards, making transactions streamlined and accessible for all buyers.

¿Qué servicios ofrece Mercedes-Benz España, S.A.U.?

 Ofrece venta de vehículos nuevos y de ocasión, servicios de financiación y seguros, y servicio postventa con repuestos originales.

¿Aceptan tarjetas de crédito y débito?

 Sí, aceptan tanto tarjetas de crédito como de débito para facilitar las transacciones.

¿Tienen vehículos eléctricos disponibles?

 Sí, disponen de una gama de vehículos eléctricos y híbridos.

 Sí, ofrecen la opción de entrega a domicilio para la comodidad de sus clientes.

 Sí, las instalaciones están adaptadas para personas con movilidad reducida.

Europe

Spain

Mercedes-Benz España, S.A.U. a Alcobendas rappresenta un punto di riferimento per gli appassionati di automobili di lusso e tecnologia avanzata. Questo spazio non è solo un punto vendita, ma un vero e proprio hub di innovazione e stile, dove l'eleganza tedesca incontra la modernità spagnola.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNnaWJ5R2JnEAE&d=17924085&t=1

places/ChIJzfRMjF0sQg0RHphohxpGoG4/reviews/ChZDSUhNMG9nS0VJQ0FnSUNnaWJ5R2JnEAE

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNQcmFpcm9nRRAB&d=17924085&t=1

places/ChIJzfRMjF0sQg0RHphohxpGoG4/reviews/ChdDSUhNMG9nS0VJQ0FnSUNQcmFpcm9nRRAB

Soy propietaria de un Mercedes 200  clase C lo compré en la Mercedes de Sevilla ubicada en Kansas City , la batería se descarga estando el coche en reposo , cada dos o tres días tengo que ir al garaje a ponerlo en marcha para recargarla , después de llevarlo varias veces No son capaces de arreglarlo.
Me dirijo a Atención al cliente de Mercedes Benz España y me dicen que cierran el expediente informativo, que le han dicho en Sevilla que ellos no han visto nada, vamos que el coche está bien.
Con toda certeza me han vendido un coche con defecto de fabricación .Después de gastarte un pastón y de llevarlo varias veces , que si es esto, que si es aquello…pero al final paga , pero te vienes con el coche sin arreglar.
Por otra parte Atención al cliente de Mercedes Benz España un desastre, te hablan muy bien, pero ya te digo el problema sigue y no te solucionan nada.
Mi consejo no se dejen llevar por el prestigio de la marca, ya no es lo que era.No compren Mercedes ya hay otras marcas mejores y con un servicio técnico adecuado.

I am the owner of a Mercedes 200 class C, I bought it at Mercedes de Sevilla located in Kansas City, the battery discharges while the car is at rest, every two or three days I have to go to the garage to start it to recharge it, after taking it several times. They are not able to fix it.
I go to Mercedes Benz Spain Customer Service and they tell me that they are closing the information file, that they have told him in Seville that they have not seen anything, the car is fine.
With all certainty they have sold me a car with a manufacturing defect. After spending a fortune and taking it several times, it may be this, it may be that... but in the end it pays, but you come back with the car unfixed.
On the other hand, Mercedes Benz Spain customer service is a disaster, they speak very well to you, but as I told you, the problem continues and they don't solve anything.
My advice is not to get carried away by the prestige of the brand, it is no longer what it used to be. Don't buy Mercedes, there are other better brands with adequate technical service.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURQOVBpWFlREAE&d=17924085&t=1

places/ChIJzfRMjF0sQg0RHphohxpGoG4/reviews/ChZDSUhNMG9nS0VJQ0FnSURQOVBpWFlREAE

Siento tener que escribir esta opinión. Mercedes es una marca europea y me gustaria que fuera un referente a seguir, pero no es así. Tenemos un vehículo Mercedes y tras llevarlo al concesionario por un problema mecánico, hemos podido experimentar que los concesionarios de la marca contratan a chavales jovenes, que siguen las instrucciones de una máquina y que no tienen un conocimiento integral del vehículo. La diferencia entre entrar a un concesionario Toyota y a uno Mercedes es abismal y por ello en la lista de fiabilidad cada marca está donde está.
Tras tener la mala experiencia en el concesionario lo comunicamos a Mercedes España y nos hemos sentido como cuando haces una consulta en unos grandes almacenes sobre un producto y te contestan con las especificaciones del producto que vienen en la caja.
En definitiva, si siguen bajando el nivel de calidad y profesionalidad pero pretenden cobrar como un gran servicio, nos obligaran a comprar vehículos japoneses.

I'm sorry to have to write this opinion. Mercedes is a European brand and I would like it to be a benchmark to follow, but it is not like that. We have a Mercedes vehicle and after taking it to the dealership for a mechanical problem, we have been able to experience that the brand's dealerships hire young kids, who follow the instructions of a machine and who do not have a comprehensive knowledge of the vehicle. The difference between entering a Toyota dealership and a Mercedes one is abysmal and that is why each brand is where it is on the reliability list.
After having the bad experience at the dealership, we communicated it to Mercedes Spain and we felt like when you ask a question in a department store about a product and they answer you with the specifications of the product that come in the box.
In short, if they continue to lower the level of quality and professionalism but intend to charge for great service, they will force us to buy Japanese vehicles.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURYNUxXemZnEAE&d=17924085&t=1

places/ChIJzfRMjF0sQg0RHphohxpGoG4/reviews/ChZDSUhNMG9nS0VJQ0FnSURYNUxXemZnEAE

Lamentablemente ninguna solución por parte de Mercedes o Mercedes España - «pasar la pelota» a terceros proveedores que cobran precios desorbitados por los certificados medioambientales va contra toda moral.
La historia - tenemos un SL500 de 2005, que tiene la norma Euro 4. Sin embargo, las autoridades españolas lo clasifican «automáticamente» como Euro 3, ya que Euro 4 no era obligatorio hasta el 1 de enero de 2006 (lógica española).

Si ahora quieres que te lo cambien, «sólo» necesitas un certificado del fabricante en el que se confirme la norma Euro.

Cuesta entre 10 y 50 euros en Opel o Audi.

Consulta a Mercedes Benz España: La respuesta es «ya no lo hacemos nosotros, sino que lo subcontratamos a una agencia llamada “GMR”, y esta agencia cobra la friolera de 605 euros por este certificado». Cuando pregunté cómo se había llegado a ese precio y si se trataba de un error, la respuesta fue «Mercedes España fija los precios».
Cuando pregunté a Mercedes España quién elige estos importes, la respuesta fue «No tenemos influencia en los precios de terceros proveedores».

Esto, querido equipo de Mercedes Benz, es un timo y no descansaré hasta que esto cambie.

Unfortunately, no solution on the part of Mercedes or Mercedes Spain - "passing the buck" to third party suppliers who charge exorbitant prices for environmental certificates goes against all morals.
The story - we have a SL500 from 2005, which has the Euro 4 standard. However, the Spanish authorities "automatically" classify it as Euro 3, since Euro 4 was not mandatory until January 1, 2006 (Spanish logic).

If you now want it changed, you "only" need a certificate from the manufacturer confirming the Euro standard.

It costs between 10 and 50 euros in Opel or Audi.

Consult Mercedes Benz Spain: The answer is "we no longer do it, but rather we subcontract it to an agency called "GMR", and this agency charges a whopping 605 euros for this certificate." When I asked how that price had been reached and if it was an error, the answer was "Mercedes Spain sets the prices."
When I asked Mercedes Spain who chooses these amounts, the answer was "We have no influence on the prices of third-party suppliers."

This, dear Mercedes Benz team, is a scam and I will not rest until this changes.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNQLUtiQTdnRRAB&d=17924085&t=1

places/ChIJzfRMjF0sQg0RHphohxpGoG4/reviews/ChdDSUhNMG9nS0VJQ0FnSUNQLUtiQTdnRRAB

Mercedes ya no es la marca que era antiguamente.
Más de 5 meses esperando para una luna y a día de hoy desde Mercedes España no saben cuando la van a recibir, no tienen fecha exacta. Si para una luna se tarda tanto tiempo, cuando sea una pieza más específica no me lo quiero ni imaginar.

Mercedes is no longer the brand it once was.
More than 5 months waiting for a moon and today from Mercedes Spain they do not know when they will receive it, they do not have an exact date. If it takes so long for a moon, when it is a more specific piece I don't even want to imagine it.

Mercedes-Benz España a Alcobendas: Concessionaria di Lusso Madrid

Mercedes-Benz España, S.A.U. es la filial española de Mercedes-Benz, establecida en 1990. Se especializa en la fabricación y distribución de vehículos de motor, incluyendo automóviles de pasajeros y vehículos comerciales.

Mercedes-Benz España, S.A.U. has played a pivotal role in the Spanish automotive industry since its inception.

The Historical Overview of Mercedes-Benz España, S.A.U.

Based in Alcobendas, Madrid, **Mercedes-Benz España** is the Spanish subsidiary of the iconic German automaker, dedicated to the marketing of vehicles and related services. Since its foundation in 1952, it has become a benchmark in the Spanish automotive sector.

1952: Foundation of Mercedes-Benz España, S.A.U.

1980: Opening of the first dealership in Madrid.

2000: Introduction of the electric vehicle line to the Spanish market.

2010: Inauguration of new facilities in Alcobendas.

2020: Launch of the EQ range of electric vehicles.

These milestones highlight the **progressive evolution** of Mercedes-Benz España, from its **foundation** to its current status as a leader in the **electric vehicle** market. With a commitment to sustainable transportation solutions, the company continues to strive for innovation and excellence, maintaining its reputation as a trusted name in the automotive industry.

Customer Service

Luxury Vehicle Display

Mercedes-Benz España in Alcobendas offers a luxurious automotive experience with a stunning selection of vehicles and knowledgeable staff. This dealership showcases the latest models and provides insights into the legacy of Mercedes-Benz, making it a must-visit for car enthusiasts.

Mercedes-Benz España, S.A.U.

Menu Overview at Av. de Bruselas Alcobendas Dining Spot Madrid Spain 

Discover a thoughtfully curated menu inspired by local flavors and international favorites, located conveniently on Avenida de Bruselas in Alcobendas, Madrid. This dining destination offers a diverse selection of dishes designed to delight every palate.

Begin your culinary journey with an assortment of starters crafted to awaken the appetite. Each starter is prepared with fresh ingredients and innovative techniques, offering a perfect balance of textures and flavors.

The mains feature a sumptuous range of dishes designed to satisfy discerning foodies and those seeking a memorable meal. From expertly cooked proteins to vibrant vegetarian options, every plate reflects a dedication to quality and flavor.

Indulge in a selection of decadent desserts that provide a sweet conclusion to your dining experience. These offerings highlight both classic and contemporary inspirations, crafted to satisfy any sweet tooth.

Complement your meal with a curated selection of beverages, including refreshing cocktails, fine wines, and artisanal non-alcoholic options. The drink menu is designed to enhance the flavors of your food and elevate your overall dining experience.

 - A unique dish inspired by the freshest seasonal ingredients, crafted daily to offer an exclusive tasting experience.

 - A curated multi-course feast showcasing the chef's signature techniques and local produce, available only on weekends.

Scopri Mercedes-Benz a Alcobendas, Madrid: un punto vendita esclusivo con design innovativo e servizi premium. Vivi l'esperienza di lusso, visita ora!

Luxury Cars Experience in Alcobendas, Spain

Alcobendas Municipality

Servicio de entrega de vehículos directamente en la ubicación del cliente.

Entrega a domicilio

Posibilidad de recibir el vehículo el mismo día de la compra.

Entrega el mismo día

Mercedes-Benz España a Alcobendas: il massimo del servizio auto di lusso in Spagna.

Scopri i servizi esclusivi di Mercedes-Benz España a Alcobendas, dove la qualità e l'efficienza si incontrano per offrirti un'esperienza di acquisto e assistenza senza pari.

Servizi di consegna auto di lusso a domicilio e rapidità di consegna a Alcobendas.

Mercedes-Benz España offre due servizi principali pensati per rendere l'acquisto della tua auto ancora più comodo e veloce. Scopri di più.

Located at Av. de Bruselas, 30 in Alcobendas, Madrid, Mercedes-Benz España is a prominent establishment known for its high-quality vehicles and customer service. However, it has faced mixed reviews regarding its service and communication.

Mercedes-Benz España is ideal for car enthusiasts and potential buyers looking for high-quality vehicles. It's also a suitable choice for those seeking reliable service and support.

Before visiting, it's advisable to check for any specific vehicle requirements or service appointments. Additionally, be prepared for potential wait times during busy periods.

Mercedes-Benz España offers a blend of high-quality vehicles and accessible facilities. However, the inconsistent customer service and communication issues may deter some potential customers. Overall, it remains a notable choice for those seeking luxury vehicles in Alcobendas.

Community of Madrid

Descubre Mercedes-Benz Alcobendas en Madrid: coches premium, servicios a domicilio, entregas rápidas y atención accesible en Avenida de Bruselas.

Mercedes-Benz España Alcobendas Centro - Lujo y Calidad

Explora las instalaciones de Mercedes-Benz en Alcobendas, Madrid. Servicios, historia, opiniones y horarios de atención en nuestra guía completa.

Guía de Visita Mercedes-Benz Alcobendas - Madrid, Spain

Opening hours for Mercedes-Benz Alcobendas, Madrid. Find opening hours for Mercedes-Benz Alcobendas, Madrid on Av. de Bruselas, 30 - novacircle.com