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Syracuse

Europe

Italy

シチリア島の歴史と文化が息づくシラクサに位置するオルテア パレス ホテルは、ラグジュアリーな滞在と洗練されたサービスを求める旅行者にとって理想的な宿泊先です。古代ギリシャの遺跡とエレガントな建築が融合したこのホテルは、まるで時を超えた夢の中にいるかのような体験を提供します。シチリアの美しい海と歴史的な街並みを望む絶好のロケーションにあり、訪れるすべてのゲストに忘れられない思い出を約束します。 

オルテア パレス ホテル シチリア アウトグラフ コレクションの魅力を探る旅

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTUNJNVppMHFRRRAB&d=17924085&t=1

places/ChIJaZATUSHPExMRKP7l7_ZO9Xs/reviews/ChdDSUhNMG9nS0VJQ0FnTUNJNVppMHFRRRAB

As a Titanium member I would like to thank all the stuff for the upgrade they provided. I saw another user commenting that it’s part of the status to get automatic upgrade. No, according to Marriott policy it’s based on availability including late c/o so the hotel holds the right to honor it or not and they are not required by policy. The sea view made the stay really enjoyable just like requested. The breakfast was so good, I think it was Giulietta the one to help with check in, she was very knowledgeable and helpful. The welcome drink was magical like out of some fairy world. This place needs an interior designer the only downside is that the harmony with furniture paint and floor is not in tune. Such a luxurious hotel needs an artist to make the harmony balanced.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTURRZzhHcS1BRRAB&d=17924085&t=1

places/ChIJaZATUSHPExMRKP7l7_ZO9Xs/reviews/ChdDSUhNMG9nS0VJQ0FnTURRZzhHcS1BRRAB

We had an absolutely perfect stay at Ortea Palace Luxury Hotel. From the moment we arrived, we were immersed in elegant, classical luxury—with stunning marble floors and walls throughout, creating a truly regal ambiance.

A special highlight was our incredible two-floor suite upgrade, featuring a spacious bathtub, two bathrooms, and exquisite furnishings that made our stay even more exceptional. The spa experience was another standout—a beautifully designed space with a pool, sauna, and steam room, offering the perfect place to relax and unwind.

Beyond the breathtaking interiors, it was the warm and professional staff that truly made our stay special. A huge thank you to the wonderful receptionist and especially Madame Concetta, who consistently went above and beyond to ensure we had everything we needed.

This hotel is truly a top-tier luxury experience, and we highly recommend it to anyone looking for an unforgettable stay in Syracuse!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTUR3dkxLMUNREAE&d=17924085&t=1

places/ChIJaZATUSHPExMRKP7l7_ZO9Xs/reviews/ChZDSUhNMG9nS0VJQ0FnTUR3dkxLMUNREAE

One of the best autograph collection hotels I've stayed at. The building is the former "postal palace" and rooms are themed after a specific font, ours being Futura.

+: Amazing location and historical building
+: Decent breakfast, excellent freshly squeezed orange juice and several dishes on order (some are extra £)
+/-: Spa with indoor pool (very warm water), sauna, hammam... Only open from 11 am to 7:30 pm.
+: That welcome drink 😁
+: The staff

-: no Chromecast enabled TV

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTURRbWNqVU5nEAE&d=17924085&t=1

places/ChIJaZATUSHPExMRKP7l7_ZO9Xs/reviews/ChZDSUhNMG9nS0VJQ0FnTURRbWNqVU5nEAE

The hotel itself is beautiful, and its location is excellent—perfect for exploring the city. The spa area, including the sauna and pool, was really good. However, our experience was far from what we expected from a hotel of this caliber.

First, while the staff was friendly, they were not very helpful when issues arose, often just apologizing without offering real solutions.

We requested a Suite Night Upgrade, which was granted, but it was presented as if they were doing us a special favor rather than simply honoring our status benefits. Unfortunately, the air conditioning in the entire building was turned off, and when we asked about it, the only explanation was that they had chosen not to turn on either the heating or cooling. Our room faced a fountain, making it incredibly noisy at night, but with no air conditioning, we had no choice but to leave the windows open. Their only solution was a tiny ventilator, with no offer to change rooms.

The lack of air conditioning extended to the gym, which, being in a windowless cellar, was unbearably hot. It wasn’t until other guests likely complained that they brought in mobile air conditioners.

Breakfast was consistently incorrect throughout our seven-night stay—whether it was missing items, incorrect coffee, or, more concerning, ingredients that my husband is allergic to being included in his meal.

One of the worst experiences was returning to our room after housekeeping, only to find a very strong urine smell in the toilet area. We reported it in the morning, and they promised to fix it, but when we returned in the evening, nothing had been done, and the smell had spread throughout the room. It took another complaint before they finally sent someone, but the problem wasn’t fully resolved. Only after we insisted again did a manager finally visit our room and acknowledge the issue—at which point, at 11 PM, they offered to move us, after an entire day of complaints.

As a Titanium member, I expected a smoother experience with late checkout, but they could not confirm it until the very last moment, unlike other hotels that provide this information well in advance.

Overall, while the hotel has great potential, the service was severely lacking. The staff seemed unwilling or unable to address issues properly, and for a hotel of this standard, we expected far better. Would think twice before returning.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTUNBMmFLWTd3RRAB&d=17924085&t=1

places/ChIJaZATUSHPExMRKP7l7_ZO9Xs/reviews/ChdDSUhNMG9nS0VJQ0FnTUNBMmFLWTd3RRAB

Our reception was exceptional from the moment we checked in throughout all of our experiences with the warm engaging and professional staff. They epitomize what a 5 star hotel staff should aspire to be. They were very helpful in offering guidance with restaurant suggestions for lunch and dinner. They shared their local knowledge so we could experience what the Siracusa/Ortegia people consider their special culture of dining and socializing. My wife and I highly recommend the Ortea Palace Hotel of Sicily!!!

シチリア・シラクサの高級オルテア・パレスホテル - 海辺の贅沢ステイ

シチリアのシラクサに位置するオルティアパレスホテルで豪華な滞在を。歴史と地中海の魅力を感じる最高の宿泊体験を今すぐ予約！

シチリア・シラクサのオルティアパレスホテル｜豪華リゾート体験

Siracusa Municipality

Ortea Palace Hotel, Sicily, Autograph Collection

Sicily

シラクサの中心部に位置するオルテア パレス ホテルで贅沢な宿泊を。歴史的な魅力と最高のサービスを体験しよう。

シチリア・シラクサのオルテア パレス ホテル - ラグジュアリーな宿泊体験

シラクサの魅力を満喫。オルテア パレス ホテルで贅沢な滞在と歴史的観光を楽しもう。便利なロケーションと優れたサービス提供。

シチリア・シラクサの歴史探訪と高級宿泊案内

オルテア パレス ホテルの営業時間を案内。シラクサ, イタリアでの訪問を計画する際に役立つ情報を提供します。

シチリア・シラクサの高級オルテア・パレスホテル - 海辺の贅沢ステイ

Cod da Saretta, Merluzzo fritto

Cortile Spirito Santo

La Barca - Ortigia