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London

Europe

United Kingdom

ロンドンの中心部に位置する「ザ・ペラム・ロンドン - スターホテルズ・コレッツィオーネ」は、洗練された宿泊体験と絶品のダイニングを兼ね備えた魅力的な場所です。歴史的な街並みと現代的な快適さが融合したこのホテルは、ビジネスや観光の拠点として最適です。

ロンドンの中心に位置し、歴史と現代性が調和したこのホテルは、快適な宿泊と絶品の料理を提供します。

Unique rooms showcase a bold modern update of classic English style in this polished boutique hotel.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURudEptaGF3EAE&d=17924085&t=1

places/ChIJp3SvpEIFdkgRp3vLtTqUegU/reviews/ChZDSUhNMG9nS0VJQ0FnSURudEptaGF3EAE

I stayed here for my 5 days in London for my Honeymoon. We had never been to London before and did research and thought this would be a great choice. The hotel is in a good location, close to the tube for travel but everything else fell short. Our honeymoon was not acknowledged even though we mentioned it, and signed up for the stars rewards where there was supposed to be a fun included promotion for us on this once in a lifetime trip, we also did not receive the discount at the restaurant for the stars and the restaurant food was as bland as humanly possible. I would not include the breakfast here as it’s overpriced and bad, we did not use it everyday and they would not refund us the difference. There is better breakfast in walking distance for a half of the price. There was no view to our room, just a back ally. The bed was comfortable but that’s about as good as it gets. I am super disappointed in this hotel pick, if you go. I would definitely do research and find a hotel much cheaper, as this was absolutely not even worth half the price of our stay, and long as you’re close to a tube you’re completely fine. I am baffled to read this is a 5 star hotel, I give it 3 stars and that’s being generous because everyone was actually very nice. It fell very short of what I wanted an amazing honeymoon stay to be and was definitely not 5 star service.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUR2ME5xVXZRRRAB&d=17924085&t=1

places/ChIJp3SvpEIFdkgRp3vLtTqUegU/reviews/ChdDSUhNMG9nS0VJQ0FnSUR2ME5xVXZRRRAB

Nice location, close to the tube station. Arrived early morning and there was no sign of a doorman, so I had to lug my luggage up the front stairs all by myself. Anna at the front desk greeted me warmly and soon enough multifaceted porter Thomas came to relieved me from my suitcases. Later when I came back to properly check in, he brought them to my room, moved the beds further apart at my request and from that moment on I felt at ease. There is nothing more effective to feel welcomed, than to have a professional staff on the premises on a consistent basis.

Our double room faced the main busy thoroughfare which made me fearful the traffic would keep us awake, but Thomas pointed out the double paned windows, and we never felt disturbed by outdoor noise during our stay. By double I had wrongly assumed that the each bed would be a double (American size). But they were each a twin, which was a lesson to be learned.
An ample, well lit built in closet was a big plus. But as usual when one goes on a shopping trip, space is of the essence and we had to ask for some of their amenities (large tray with mugs an what nots on the table) and wingback upholstered chair to be removed as they were quite constricting.
The bathroom space was immense but it could have used some shelves by the sink so we could store our toiletries. We just had to find space around the sink to place them and it just looked cramped. The one thing I suggested at the front desk is that in the winter that bathroom needs a space heater, as using it in the middle of the night, felt like entering a meat cooler. A sleep disturber if there ever was once.
In contrast the elevator to the rooms is miniscule, enough for two persons only.

The breakfast offerings were very limited, run of the mill and overpriced. The staff looked rushed and overwhelmed.
The fresh fruit comes in a cheap, pickle glass jar that presentation wise, was a let down. Clever device that should be welcome in a diner, but a slap in the face to a customer staying at a 5 star hotel.  We had also mentioned to our waitress that we would be paying in cash, but it was charged directly to our room, so we had to go upstairs to the front desk, pay cash and have the charge cancelled. Too much of a hassle and we never went back for breakfast.

The common areas on the first floor were large and well appointed, with clever use of upholstery.

Will only go back to The Pelham if Anna and Thomas are still working there, because it is always the way one is treated that makes the experience memorable. And they both did.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURuek11bVpREAE&d=17924085&t=1

places/ChIJp3SvpEIFdkgRp3vLtTqUegU/reviews/ChZDSUhNMG9nS0VJQ0FnSURuek11bVpREAE

Great location, the bus stop and tube station is right in front of the hotel. I would not rate this a 5 star hotel. Rooms were tiny and needed a refresh ( stained carpets, worn furniture).  This is a 3 star hotel at best. Service was mediocre. You have to leave your key when you leave the hotel and there was not always a person at the front desk when you needed them.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURuajRySVFnEAE&d=17924085&t=1

places/ChIJp3SvpEIFdkgRp3vLtTqUegU/reviews/ChZDSUhNMG9nS0VJQ0FnSURuajRySVFnEAE

Pros: location, close to underground tube, clean, they upgraded me to a bigger room.

Cons: hotel is older and outdated, not sound proof. The food was okay. The breakfast I only had once and it wasn’t anything to brag about. I asked for a receipt during checkout and they refused and said it was the booking travel agency’s responsibility. What a joke. The employee at the Italian restaurant made a comment asking if I was sure I was a guest at the hotel and if I was just saying that to get out of paying my dinner bill. I was appalled by this and at check out when they asked for service tip of £15 pounds per day resulting to $60.

I’ve never had any hotel directly ask for a tip. I’ve stayed in 5 star hotels in Mexico, Dominican Republic and France; and never have they asked for one. Even the U.S. does not ask for tips in their hotels even though tipping culture is out of control in the States. It is not the guests responsibility to contribute to the employees salary. You charge guests an arm and a leg to per night, and guests should not be asked to tip. It’s extremely off putting. After this experience I will not recommend this hotel and would not return.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNYMXRDTXR3RRAB&d=17924085&t=1

places/ChIJp3SvpEIFdkgRp3vLtTqUegU/reviews/ChdDSUhNMG9nS0VJQ0FnSUNYMXRDTXR3RRAB

I have stayed for few times before in this property prior to Covid and it was always a top class experience. I came back this year and staying for few days. It is an absolute shock how the service level has deteriorated! Nothing can be attributed to a 5 stars English boutique hotel. Clearly the management decided to cut cost on the expense of customer experience. No 24 hours laundry service , no housekeeping after 6pm, limited in room dining menu, inexperienced staff in the night shift and it goes on. I certainly feel extremely disappointed having paid premium rate to get that level of service! The only thing prime about this property now is the location

ロンドン中心の高級ホテル｜The Pelham London - Starhotels Collezione

ロンドンのThe Pelhamで贅沢な滞在と絶品料理を満喫！おしゃれな空間と心温まるサービスを今すぐ体験しよう。

ロンドン南ケンジントンの高級ホテル・ペルハム・スター ホテル

Royal Borough of Kensington and Chelsea

The Pelham London - Starhotels Collezione

Greater London

Discover the exquisite experience at The Pelham London in South Kensington. Enjoy boutique luxury, prime location, and personalized service.

Luxury London South Kensington Hotel, Near Key Landmarks

Visit The Pelham London in South Kensington for a perfect blend of classic style and modern comfort. Close to museums and transport hubs. Book now!

Explore London’s South Kensington - The Pelham Hotel

Opening hours for The Pelham London, South Kensington. Find opening hours for The Pelham London on 15 Cromwell Pl, South Kensington, London SW7 2LA on novacircle.com

ロンドン中心の高級ホテル｜The Pelham London - Starhotels Collezione

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