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Moon Palace

Guests frequently praise the resort's extensive amenities, including the water park, kids' club, and variety of dining options. The staff is often highlighted for their friendly and attentive service. Some guests note the resort's size can lead to longer walking distances between amenities.

Moon Palace The Grand - Cancun: A Riviera Maya Gem for Families and Foodies Alike 

Nestled along the stunning Riviera Maya, Moon Palace The Grand in Cancun is a vibrant all-inclusive resort that perfectly blends luxury with family-friendly fun. Whether you're a foodie eager to explore international flavors, a family seeking endless entertainment, or simply someone wanting to unwind in polished comfort, this expansive resort offers an unforgettable getaway experience.

Exceptional dining to satisfy every craving

Food lovers will delight in the resort's diverse culinary scene. From the bold spices of Peruvian small plates at Cusco to the delicate artistry of French cuisine at Le Chateau, each restaurant offers an authentic taste journey. Craving Italian? Tavola and La Trattoria provide classic and contemporary dishes that satisfy every palate. For Mexican food enthusiasts, La Cantina serves up lively street-style flavors, while Los Tacos offers a variety of taco options that are sure to please. Don't miss Habibi’s rich Lebanese specialties or the freshly grilled delights from The Grill steakhouse. With so many choices, dining here becomes an adventure in itself.

Moon Palace The Grand excels in providing a wide range of activities and amenities that keep guests engaged from dawn until after dusk. Families will appreciate the Playroom Kids Club, a high-tech playground boasting arcade games, a mirror maze, and a snack bar, offering kids an exciting space to play and socialize. Adults can escape to the serene Unique Day Club—an exclusive adults-only pool area complete with a live DJ and luxurious cabanas. For relaxation, the sprawling 76,000-square-foot AWE Spa pampers guests with hydrotherapy pools and a full menu of revitalizing treatments.

Guest experiences and community sentiments

 community feedback highlights the resort’s attentive staff, clean and polished accommodations, and extensive offerings such as the water park, which is perfect for family fun without leaving the property. Visitors praise the variety of dining venues and quality of spa services. Some note occasional service delays and busy peak times as minor drawbacks, but overall, the atmosphere is warm and welcoming, making it a popular destination for travelers seeking a comprehensive all-inclusive experience.

What dining options are available at Moon Palace The Grand - Cancun?

 The resort offers a variety of restaurants, including Jade (Asian cuisine), Cusco (Peruvian small plates), Le Chateau (French cuisine), Habibi (Lebanese cuisine), Cielito Lindo (Mexican cuisine), Tavola (Italian cuisine), The Grill (Steakhouse), La Cantina (Mexican street food), La Trattoria (Italian cuisine), and Los Tacos (various taco options).

 Yes, the Playroom Kids Club is a state-of-the-art facility featuring arcade games, a mirror maze, and a snack bar, designed for children to enjoy.

 Yes, the AWE Spa is a 76,000-square-foot facility offering hydrotherapy pools, relaxation areas, and a variety of treatments.

Are there any adults-only areas at the resort?

 Yes, the Unique Day Club is an adults-only pool area featuring a live DJ, cabanas, and loungers.

 Yes, Moon Palace The Grand - Cancun is pet-friendly, allowing guests to bring their pets during their stay.

North America

Mexico

ムーンパレス・ザ・グランド - カンクンの概要

ムーンパレス・ザ・グランド - カンクンは、リビエラ・マヤの美しいビーチに位置する高級オールインクルーシブリゾートです。豪華な客室とスイート、複数のレストラン、スパ、プールなど、訪れる人々に贅沢な体験を提供します。設立以来、訪れるゲストに最高のサービスを提供することに注力しており、特に家族連れに人気があります。

ムーンパレス・ザ・グランドでは、様々な料理を楽しむことができます。イタリアン、メキシカン、アジア料理など、選択肢は豊富です。特に人気のある料理には、以下のようなものがあります。

このリゾートでは、スパ、プール、ボウリングなどのアメニティが充実しています。特に、家族連れに最適なウォーターパークもあり、楽しい時間を過ごすことができます。

ロケーションと周辺のアトラクション

カンクンの美しいビーチに位置し、周辺には多くの観光名所があります。文化的な体験を求める旅行者には、マヤ文明の遺跡や地元の市場もおすすめです。

Q: どのようなアクティビティがありますか？

A: スパ、プール、ボウリング、ウォーターパークなどがあります。

A: はい、オールインクルーシブです。

ムーンパレス・ザ・グランドを訪れよう

ムーンパレス・ザ・グランド - カンクンでの贅沢な体験をお楽しみください。美しいビーチと充実したアメニティが、あなたをお待ちしています。

Polished rooms & suites in an upmarket all-inclusive resort with a beach, pools, a spa & bowling.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNQcE43SFZBEAE&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChZDSUhNMG9nS0VJQ0FnSUNQcE43SFZBEAE

My experience at the Grand was absolutely wonderful, the staff is amazing. Antonio made the pool workouts extra fun, so we kept going back.
I had a manicure done at the spa with Guadeloupe and she was absolutely charming and her work was excellent.  Also had a pedicure done with Carolina and she was so gentle and her work was flawless.
Highly recommend this resort and all their treatments, very clean and professional.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUQzdmJmNHJBRRAB&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChdDSUhNMG9nS0VJQ0FnSUQzdmJmNHJBRRAB

This resort is a 3 star, not a 5 star.

The good:

-Lots to do
-Decent kids options
-Decent dining selection
-Nice location and beach

The not so good:

-Disrepair everywhere.  If they’d stop spending so much trying to woo new Diamond Elite members with the stupid back golf carts, they would have a bigger maintenance budget.  Things broken and shabby everywhere.  The attached pics are from just ONE hallway of ONE building.

-Poor service. Expect to wait quite a while, most times longer than reasonable, for many things such as room service.
-Mediocre food.  It’s okay but Denny’s is above this place to give you an idea.
-Running out of supplies. Out of straws, mint leaves, many food options, etc.  I get it happens but the resort wasn’t that busy and they didn’t seem to restock through the day.
-Poor maid service.  We weren’t restocked on many basics like hand towels - just left with none. Or, left with only two bath towels even though we have four people on the reservation. They also don’t restock the coffee, etc. You have to hound them for those things.

Overall, it’s a decent 3 star resort if you’re able to stomach the above negatives.  If you’ve been to nicer places you will definitely notice the many deficiencies.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUQ3eU9DM1N3EAE&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChZDSUhNMG9nS0VJQ0FnSUQ3eU9DM1N3EAE

All I can say is—mind blown! This was our second time in Cancun, and Moon Palace Grand came highly recommended by a colleague. From the moment we walked into the spectacular lobby, we were warmly greeted by the incredible staff, setting the tone for an unforgettable stay.

One thing to note is that unlike other hotels we’ve stayed at in Cancun, Moon Palace Grand does not offer a complimentary shuttle bus—it’s an extra expense. However, once you arrive, that minor inconvenience is quickly forgotten. We were welcomed with a fabulous drink and provided with a tourist guide that helped us plan our activities. We opted for swimming with dolphins, and I loved the fact that the resort arranged everything, including a safe and comfortable bus ride with a large group. It was reassuring to have everything handled by the hotel.

Now, let’s talk about the food—oh my gosh! With around six different restaurants, including pizza, a buffet, and a snack bar, the dining options were endless and delicious. Even the food at the water park was top-notch. But the room service was a standout—my child loved being able to order hot wings or pancakes at 2 a.m. and have them delivered promptly. It made the experience even more special.

The rooms were spectacular, with a jacuzzi and breathtaking balcony views. The entertainment, especially the fire show, was the best we’ve seen. We were so impressed with Moon Palace Grand that we decided to visit their partner property in Jamaica and received an excellent discount for doing so. The insights and tips they provided us with were incredibly helpful.

I highly recommend Moon Palace Grand. Three standout features:

1.	The Rooms: Luxurious, with a jacuzzi and stunning balcony views.
2.	The Water Park: Perfect for family fun, and you don’t even need to leave the resort.
3.	The Food: All-inclusive, high-quality, and absolutely delicious.

**Endorsed by Lovely Is YOUR Story. Your outstanding service is our inspiration!**

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURucll6c1RBEAE&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChZDSUhNMG9nS0VJQ0FnSURucll6c1RBEAE

Great trip! Excellent service! Great food! We always felt really well taken care of and safe. Thank you for allowing us to visit. Keep up the great work. We were there during Hurricane Helene and had to rearrange a few things but they got things handled in a timely manner and kept all of us safe. Highly recommend!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNIb3VMcy13RRAB&d=17924085&t=1

places/ChIJS-M_oXlDTo8RqH4VjGvJzHE/reviews/ChdDSUhNMG9nS0VJQ0FnSUNIb3VMcy13RRAB

This place is horrendous. I traveled all the way from Florida because my brother, a member, kept raving about how amazing it was. I spent over $3,000 on hotel and airfare, expecting a great experience. Upon arrival, the receptionist offered us an upgrade for over $200, promising a private dinner, early/late check-in and check-out, t-shirts, strawberries, and a drink.

However, when we got to the room at 2 PM, it reeked like a cheap $50 motel. To make matters worse, my brother and parents had rooms the same size as ours for less money. The so-called "upgrade" for $200 was simply not worth it. The “private dinner” is in a restaurant full of other people, something they conveniently failed to mention when pushing the upgrade.

I tried to get a refund and cancel the upgrade, but the receptionist and Rebeca from public relations were more interested in defending their decision than helping us. The worst part? The room's air conditioning wasn’t working, and the floors were so slippery that my son almost fell several times. This place cares more about squeezing an extra $200 out of you than earning a loyal customer. SAVE YOUR MONEY AND TIME—this place SUCKS!

カンクンのムーンパレス・ザ・グランド：ラグジュアリーリゾート体験

Moon Palace The Grand - Cancun is a luxury all-inclusive resort located on Cancun's tranquil south shore, approximately a 12-minute drive from Cancun International Airport. The resort offers over 1,300 accommodations, each equipped with modern amenities such as whirlpool tubs, 24-hour room service, top-shelf drinks, free Wi-Fi, and CHI-branded amenities. The property features nine pools, including an adults-only pool, a state-of-the-art water park, a kids' club with bumper cars, a variety of dining options, and a full-service spa. Guests also have access to a 27-hole Jack Nicklaus Signature golf course.

Moon Palace The Grand - Cancun History Overview 

Nestled along the serene south shore of Cancun, Moon Palace The Grand - Cancun stands as a pinnacle of luxury in the Riviera Maya. Since opening its doors in 2017, this all-inclusive resort has captivated travelers seeking a blend of upscale comfort and engaging entertainment. Its location, a mere 12-minute drive from Cancun International Airport, offers guests the perfect gateway to Mexico's vibrant coastal paradise.

Moon Palace The Grand has continuously evolved, introducing world-class amenities and experiences that set it apart in Cancun's hospitality scene. Here's a closer look at key milestones in its history:

Moon Palace The Grand - Cancun opened its doors, offering luxury accommodations and top-tier amenities.

Introduction of the Playroom Kids Club featuring immersive arcade games and a captivating mirror maze, perfect for family travelers.

Expansion of the AWE Spa®, adding hydrotherapy pools and enhanced relaxation zones, elevating the wellness experience.

Launch of the Unique Day Club, an exclusive adults-only pool area featuring a live DJ and private cabanas for premium relaxation.

The resort embraced pet-friendly policies, welcoming guests to bring their furry companions along for an unforgettable getaway.

Experience and amenities that define the resort

Moon Palace The Grand's more than 1,000 luxurious suites feature indulgent touches such as double whirlpool tubs, expansive balconies with breathtaking views, and 24-hour room service that caters to every whim. Guests can enjoy a signature Jack Nicklaus Golf Course designed for both beginners and seasoned players, adding to the resort's allure for sports enthusiasts.

Families find endless entertainment with the FlowRider® Double Wave Simulator and a diverse range of dining options, including multiple upscale restaurants and casual eateries, ensuring a satisfying culinary journey for every palate. Meanwhile, the AWE Spa® provides a sanctuary of relaxation, complete with hydrotherapy pools and specialized treatments to rejuvenate the mind and body.

Whether traveling with family, friends, or pets, Moon Palace The Grand - Cancun delivers an exceptional all-inclusive experience that blends luxury, fun, and relaxation in one stunning destination.

Beach

Pool

Restaurant

The Moon Palace The Grand in Cancun stands as a beacon of luxury and indulgence, perfectly nestled along the stunning Riviera Maya. Here, the shimmering turquoise waters of the Caribbean Sea blend harmoniously with soft, white sandy beaches, creating an idyllic backdrop for unforgettable experiences. With its modern design and sophisticated decor, every corner of this magnificent establishment invites you to explore further. Gourmet dining awaits in an array of exquisite restaurants, where world-class chefs craft culinary masterpieces from diverse global cuisines, offering an unparalleled gastronomic adventure for every palate.

Moon Palace The Grand - Cancun

Bowling

Moon Palace The Grand in Cancun is a luxurious all-inclusive resort featuring polished rooms and suites, stunning beaches, pools, a spa, and bowling. It offers gourmet dining and a variety of activities for an unforgettable vacation experience.

Beach Access

Spa Services

Bowling Alley

Moon Palace The Grand in Cancun is a luxurious all-inclusive resort featuring polished rooms and suites, stunning beaches, pools, a spa, and bowling, set against the beautiful backdrop of the Riviera Maya.

The Moon Palace The Grand in Cancun stands as a beacon of luxury and indulgence, perfectly nestled along the stunning Riviera Maya. Here, the shimmering turquoise waters of the Caribbean Sea blend harmoniously with soft, white sandy beaches, creating an idyllic backdrop for unforgettable experiences. With gourmet dining, luxurious pools, and a lavish spa, this all-inclusive resort offers exceptional hospitality and endless amenities for relaxation and adventure.

The Moon Palace The Grand in Cancun stands as a beacon of luxury and indulgence, perfectly nestled along the stunning Riviera Maya. This all-inclusive resort features polished rooms and suites, stunning beaches, pools, a spa, and a vibrant nightlife, making it a must-visit destination for travelers seeking both relaxation and adventure.

Explore a variety of dining experiences at Moon Palace The Grand - Cancun, featuring international, Asian, French, Italian, Lebanese, Peruvian, Caribbean, and Mexican cuisines.

The Grand Buffet

Jade

Le Château

Tavola

Habibi

JC Steakhouse

Cusco

Caribeño

Casa Mia

La Cantina

Los Tacos

Snacks La Selva

Boulangerie

Dining Options at Moon Palace The Grand - Cancun

ムーンパレス・グランド・カンクンの絶品メニューガイド

ムーンパレス・グランド・カンクンでは、多彩なスターターから選べます。特におすすめは、国際色豊かな「ザ・グランドバフェ」です。新鮮なシーフード、アジア料理、地元のスパイスを使った前菜など、多国籍の味が楽しめる一品です。

多彩なメインディッシュが揃うムーンパレス・グランド・カンクン。アジアを代表する「ジェイド」やフレンチのエレガンスを楽しめる「ル・シャトー」、イタリア料理の「タヴォーラ」など、国際的な料理の数々が自慢です。特に、「JCステーキハウス」では厳選されたステーキを堪能できます。

ムーンパレス・グランド・カンクンのデザートは見逃せません。特に、「バウロンジェリー」のアイスクリームやペストリーは、どれも絶品です。飲み物は、カクテルからフレッシュな果実ジュースまで多彩に揃っています。特に、リゾートの美しい景色を楽しみながら味わうカクテルは格別です。

特別な日のためのスペシャルメニューも充実しています。豪華なフレンチディナーや、家族で楽しめる多彩なコース料理など、思い出に残るお食事体験をお約束します。詳細はレストランのウェブサイトをご覧ください。

ムーンパレス・グランド・カンクンの魅力的なメニューをお楽しみください

メキシコ・カンクンのムーンパレスザグランドで豪華なリゾート体験を満喫！素晴らしい景色と贅沢なひとときを今すぐ予約しよう。

ムーンパレス ザ・グランド・カンクン｜ビーチ近くの高級リゾート

Cancún Municipality

A family-friendly water park featuring waterslides, a lazy river, and a wave pool.

Water Park

A state-of-the-art kids' club with bumper cars, neon mini-golf, arcade games, and a mirror maze.

Playroom Kids' Club

A full-service spa offering hydrotherapy pools, relaxation areas, sensation showers, a beauty salon, and massage treatments.

Awe Spa

A modern gym equipped with cardiovascular machines, weight machines, treadmills, and free weights.

Fitness Center

A 27-hole Jack Nicklaus Signature golf course available for guests.

Golf Course

ムーン パレス ザ グランド - カンクンで楽しむ究極のリゾート体験

Located in the stunning Riviera Maya, Moon Palace The Grand offers a luxurious all-inclusive experience with polished rooms and extensive amenities.

Extensive amenities including a water park, kids' club, and multiple pools.

Variety of dining options catering to different cuisines.

Luxurious accommodations with modern amenities.

Resort's size can lead to longer walking distances between amenities.

Some guests noted issues with room service and housekeeping during peak times.

Families looking for a fun-filled vacation, couples seeking a romantic getaway, and anyone wanting to indulge in luxury.

Consider booking activities in advance to avoid disappointment.

The resort does not provide complimentary shuttle services.

Moon Palace The Grand - Cancun offers a luxurious escape with a variety of amenities and dining options. While it has some drawbacks, its overall experience is tailored for those seeking relaxation and fun.

Quintana Roo

カンクンのMoon Palace The Grandで贅沢なオールインクルーシブ体験を。多彩なレストラン、ウォーターパーク、スパを満喫しよう。今すぐ予約！

Moon Palace The Grand - Cancunの豪華リゾート体験とホテル｜メキシコ・カンクン

カンクンのMoon Palace The Grandで利用できる多彩なレストランやアクティビティを紹介。家族連れにもおすすめの豪華リゾートを探索！

メキシコ・カンクンのMoon Palace The Grand訪問ガイド｜レストランや施設情報

2017年開業、Moon Palace The Grand - Cancunの歴史や施設の詳細について解説。豪華な滞在先をお探しの方に最適です。

Manglar Buffet Restautant

Habibi At The Grand Moon Palace

Arrecifes - Nizuc Brazilian Restaurant/Moon Palace