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Ciutadella de Menorca

Guests appreciate the hotel's beautiful setting and attentive staff but have raised concerns about the quality and pricing of the food and service.

Faustino Gran Relais & Chateaux: Luxury Stay in Ciutadella de Menorca Spain's Heart 

Nestled in the charming streets of Ciutadella de Menorca, Faustino Gran Relais & Chateaux stands as an elegant sanctuary blending upscale accommodation with rich Mediterranean allure. Located at 22 Carrer de sa Muradeta, this gem in the Illes Balears region offers guests an exquisite blend of luxury lodging, a refined restaurant, and a tranquil spa experience that invites relaxation and indulgence.

Faustino Gran Relais & Chateaux captivates visitors with its stylish indoor and outdoor pools surrounded by lush gardens, perfect for soaking up Menorca’s sunny climate. The spa facilities elevate the guest experience, offering a serene escape with rejuvenating treatments. Moreover, the hotel features a restaurant celebrated for its tasteful décor and garden views, serving a variety of dishes including vegetarian options, cocktails, and wines that complement the island’s culinary spirit.

 are warmly welcomed here, with children-friendly menus and ample outdoor seating spaces to enjoy the lively yet relaxed Menorcan atmosphere. Whether you're visiting for a romantic getaway or a family holiday, the hotel caters thoughtfully to diverse needs.

Situated in the lively hub of Ciutadella de Menorca, the hotel offers easy access to the island’s cultural treasures, vibrant nightlife, and pristine beaches. Guests enjoy immersion in the authentic Balearic lifestyle, with nearby clubs and local eateries adding to the dynamic energy of the neighborhood. However, nighttime noise from the nearby club scene is a consideration for light sleepers.

The community feedback on Faustino Gran Relais & Chateaux is mixed. Guests consistently praise the beautiful setting, the professionalism of the reception staff, and the luxurious spa. Yet, there have been concerns regarding management responsiveness, room quality inconsistencies, and restaurant service standards. Some visitors noted issues such as noise disturbances, air conditioning problems, and occasional billing errors, suggesting improvements could enhance the overall guest experience.

 No, pets are not allowed at Faustino Gran Relais & Chateaux.

Does the hotel offer airport shuttle services?

 Yes, the hotel provides airport shuttle services for an additional fee.

What are the check-in and check-out times?

 Check-in starts at 3:00 PM, and check-out is until 11:00 AM.

Europe

Spain

Ontdek Faustino Gran Relais & Chateaux, een luxe oase in het hart van Ciutadella de Menorca, waar elegantie en comfort samenkomen. Deze unieke locatie combineert een verfijnd restaurant, een ontspannende spa en stijlvolle accommodatie, waardoor het de ideale bestemming is voor reizigers die op zoek zijn naar een onvergetelijke ervaring.

Bij Faustino Gran Relais & Chateaux wordt je meegenomen op een smaakvolle reis met gerechten die de mediterrane keuken in al haar glorie presenteren. Het restaurant serveert verfijnde maaltijden met verse, lokale ingrediënten die je zintuigen prikkelen. Een van de meest opvallende gerechten is de verse vis, bereid met aromatische kruiden en geserveerd met een delicate saus die de essentie van Menorca vangt. Daarnaast is de huisgemaakte paella een must-try, met sappige zeevruchten en perfect gekookte rijst die je terugvoeren naar de authentieke smaken van de regio.

Het spa-centrum van Faustino Gran Relais biedt een serene omgeving waar gasten kunnen genieten van verkwikkende behandelingen en massages. De spa maakt gebruik van natuurlijke producten en traditionele technieken, waardoor je volledig kunt ontspannen en je zintuigen kunt hernieuwen. Wist je dat de spa een speciale massage aanbiedt die geïnspireerd is op de lokale Menorca-tradities? Deze behandeling helpt niet alleen bij het verlichten van stress, maar verbindt je ook met de rijke cultuur van het eiland.

Elegant hotel with an upscale restaurant & a spa, plus indoor & outdoor pools & a garden.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNIak1hZ2xRRRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNIak1hZ2xRRRAB

Decent rooms (small but understandable for the area), good location in terms of being in the hub of Menorca. However, too many issues with management of the property...

To start the booking, their "concierge" is unresponsive to any questions you have about the area or specific details to your booking. After multiple emails about being excited to visit the area/confirming booking details, I received 0 response despite submitting several emails 2 months in advance...

My bigger issue with this hotel is that I got charged when booking. On my way to check out they said I was good to go and was well on my way. After checking my credit card statements I saw that that I was charged twice on separate occasions for the same stay.

After bringing up the fact, they admitted the error after several days of no response & all I got was a sorry.

Nauseating to think how many other people this has been done to.

Highly recommend the area but stay away from this management group. Poorly run is a compliment.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNIcUktNU93EAE&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChZDSUhNMG9nS0VJQ0FnSUNIcUktNU93EAE

I only can evaluate the restaurant. The place and the garden is very nice, well decorated and good taste. Personnel is kind. Food is average in my opinion and not at a level of other Relais & Chateaux that I have been.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURIeVk3VG1RRRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSURIeVk3VG1RRRAB

Great hotel and lovely staff. Downsides is we had someone banging on our hotel window
Of the early hours, we were moved rooms and the club opposite the hotel which is open until 5:30AM was very noisy.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNybHBUM3RBRRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNybHBUM3RBRRAB

Such a shame this property is so poorly run, obviously management issues, where experience is just not there.

Booking process had been done directly online, within the hour, a call from the hotel stating that the room booked (junior suite) was not available and a mistake had been made.  Such is fine, however, their option was to stay in the room for 1-night then move to a downgraded room the next.  When a mistake is made by the hotel, an upgrade or some sort of compensation should be issued, not a downgrade in room.

Reception on arrival, pleasant, professional and willing to assist.  Check in process was extremely smooth and assistance provided with bags and explanation of the room.  So, 5-Stars on the initial services provided, shame such does not continue.

Room wise, being a down grade to a superior, one would still expect a high standard, unfortunately not.  Air Conditioning was not working, complained, came to check, left, complained again, nothing done, two days, poor cooling.  Room is spacious as a room, bathroom area is  small and not for 2 people at one time.  Rain shower, double sink (small) and toilet with some great products.  Bed was not a queen, two beds put together, pillows were the worst i have tried to date - tired and just flat, linens, did not try as was on top of the bed all night, suffering from the heat of no air conditioner.  In addition, this room has 3 large windows, where direct sun light enters, so does not help with cooling.

Room location is directly on the street, the noise from people walking by, the motorbikes and cars, just too much.  Then you have ignorance of guests slamming the main gate at night (directly below the room), then you have the garage below the room of the hotel, and to top it all off the night clubs of the town across the road.  The answer from the hotel was ear plugs, another poor management decision.  Slept for around 4-hours, with poor pillow and an air conditioner that did not work.

Dinner, expected much more.  Service, clear they lack in training, staff do not understand the wine list or do they know who is eating what as a main course, confusion at its best.  Service time frames for drinks and wine, 15-20 minutes.  Starters, Jamon was from a packet, when asked they tried to hide it, but finally admitted it was.  This is a 5-Star property serving packed products.  Tomato bread was soggy (wet), however the cerviche and mains were good.  Overall, they have a chef issue and service issues that need improvement.

Breakfast, was lacking in everything, just no selection at all.  Poor again for a 5-Star property.  Basic, no options and the cooked offers was just flavorless and badly cooked.  I actually went out for breakfast on day two it was that bad.  Such a lack of F&B skills for a property like this and clear they are targeting profit margin over quality.  The reason for this comment, is i have stayed here a few times in the past and it was so much better.

Not sure i have much to say that is positive on this supposedly 5-Star property.  Far from 5-Stars in my opinion and has changed for the worse.  Such a shame.  Well done reception staff for some professionalism that is far superior to your management.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNMaHRMUHB3RRAB&d=17924085&t=1

places/ChIJxTO3WQgEvhIRdKabiSkrQcs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNMaHRMUHB3RRAB

Finally a 5 star that deserves every star. From service to location, food, and quality, this place is impeccable. The hotel itself is gorgeous, the spa is incredible and every detail is luxurious. This is my new favourite place in this world. I highly recommend for couples!!!!

Luxury Stay at Faustino Gran Relais & Chateaux, Ciutadella

Faustino Gran Relais & Chateaux is a luxury hotel located in Ciutadella de Menorca, Spain, known for its historical architecture and elegant accommodations.

De rijke geschiedenis van Faustino Gran Relais & Chateaux in Ciutadella de Menorca

Gelegen in het betoverende Ciutadella de Menorca, Spanje, onderscheidt het Faustino Gran Relais & Chateaux zich als een luxueus hotel dat meer is dan alleen een verblijfplaats. Het is een plek doordrenkt met geschiedenis, architectonische pracht en een onmiskenbare elegantie die teruggaat tot de tijd waarin het werd opgericht. Dit exclusieve hotel combineert de charme van historische architectuur met moderne luxe, waardoor het een favoriete bestemming is voor reizigers die op zoek zijn naar een unieke ervaring.

Een historisch icoon met moderne erkenning

Sinds de oprichting heeft Faustino Gran Relais & Chateaux zich ontwikkeld tot een symbolisch baken van luxe en verfijning in Menorca. De historische architectuur vertelt verhalen uit het verleden, terwijl de hedendaagse voorzieningen zorgen voor een comfortabel en verfijnd verblijf. De combinatie van oude charme en moderne elegantie maakt dit hotel uniek op het eiland.

In 2023 ontving het Faustino Gran Relais & Chateaux een indrukwekkende score van 9.6 uit 137 reviews op Hotels.com, wat de uitstekende service en luxe ervaring onderstreept. Het jaar daarop, in 2024, werd het hotel ook erkend met een hoge beoordeling van 9.1 uit 10 op Booking.com, gebaseerd op 193 beoordelingen. Deze scores bevestigen het hotel's reputatie als topbestemming voor reizigers die op zoek zijn naar exclusieve accommodaties met een rijke geschiedenis.

A selection of Mediterranean and international dishes made with locally sourced ingredients.

Croquetas

Burrata Salad

Catch of the Day

Rib of Beef

Grand Marnier Soufflé

Restaurante Faustino Menu

Restaurante Faustino menu overview at Ciutadella de Menorca Spain 

Nestled in the charming town of Ciutadella de Menorca, Restaurante Faustino presents a vibrant menu that celebrates Mediterranean and international flavors with fresh, locally sourced ingredients. This dining destination caters to food lovers seeking authentic, upscale cuisine in a beautifully designed setting that complements the natural beauty of Illes Balears.

Begin your culinary journey with exquisite starters that perfectly blend local tradition and fresh ingredients. The Fish Croquetas offer a crispy, golden bite bursting with delicate seafood flavors. For a lighter option, the Burrata Salad features creamy burrata cheese paired with ripe tomatoes and drizzled with premium olive oil, creating a refreshing and elegantly simple starter.

The main courses at Restaurante Faustino showcase the richness of Menorca’s coastal and rural bounty. Indulge in the Creamy Squid Risotto, a luscious blend of tender squid, creamy textures, and perfectly cooked rice that offers deep, satisfying flavors. The Red Shrimp from Menorca is expertly sautéed with garlic and olive oil, highlighting the freshness of this prized local seafood. For meat lovers, the Rib of Beef is a standout dish, infused with aromatic herbs and garlic, delivering a robust and hearty experience that showcases expert preparation.

Complete your meal with the elegant Grand Marnier Soufflé, a delicate dessert that balances airy eggs and sugar with the subtle citrus warmth of Grand Marnier liqueur. This classic and refined sweet ending leaves a lasting impression with its light texture and sophisticated flavor profile.

The restaurant also offers an impressive selection of local wines, classic cocktails, and refreshing beverages, ideal for pairing with any course or enjoying in the stylish indoor or outdoor seating areas. Guests can expect attentive service and a tranquil ambiance, enhanced by live music on select evenings, making each dining experience uniquely memorable.

 Croquetas with fresh fish, Burrata Salad with tomatoes and olive oil.

 Creamy Squid Risotto, Red Shrimp from Menorca with garlic and olive oil, Rib of Beef with herbs.

 Grand Marnier Soufflé with eggs, sugar, and aromatic liqueur.

Ontdek het luxe Faustino Gran Relais & Chateaux in Ciutadella de Menorca. Geniet van ontspanning, gastronomisch genot en onvergelijkbare Balearen-ervaring. Boek nu!

Luxury Spa Hotel in Ciutadella, Menorca - By the Sea

Ciutadella Municipality

Faustino Gran Relais & Chateaux

Spa Facilities

Private Parking

Room Service

Ontdek luxe en ontspanning bij Faustino Gran Relais & Chateaux in Ciutadella de Menorca

Ontdek luxe en ontspanning bij Faustino Gran Relais & Chateaux in Ciutadella de Menorca.

Geniet van toegang tot de hammam en de sauna voor een ware wellness-ervaring.

Bij Faustino Gran Relais & Chateaux kunnen gasten genieten van een luxe spa-ervaring die perfect is om te ontspannen na een dag vol avontuur op Menorca. Voor slechts 50 euro kunnen bezoekers gebruik maken van de faciliteiten zoals een hammam en een sauna, ideaal om te ontspannen en nieuwe energie op te doen.

Geniet van een veilige en handige privéparkeergelegenheid voor slechts 20 euro.

Het hotel biedt ook 24/7 roomservice voor slechts 5 euro, zodat gasten altijd kunnen genieten van hun favoriete maaltijden zonder de kamer te verlaten. Of je nu een vroeg ontbijt of een late snack wilt, alles is mogelijk bij Faustino Gran Relais & Chateaux.

Faustino Gran Relais & Chateaux at a glance

Located in the heart of Ciutadella de Menorca, Faustino Gran Relais & Chateaux is an elegant hotel that combines luxury with a rich historical ambiance. This upscale establishment features a refined restaurant, a rejuvenating spa, and both indoor and outdoor pools, making it a perfect retreat for travelers seeking comfort and sophistication. With its beautifully designed garden and proximity to local attractions, Faustino Gran offers an inviting atmosphere for both relaxation and exploration.

Beautiful setting with historical architecture

Attentive staff providing excellent service

Central location ideal for exploring Ciutadella

Elegant accommodations with luxurious amenities

Inconsistent food quality reported by guests

Overpriced menu compared to local standards

Faustino Gran is perfect for couples seeking a romantic getaway, families looking for a comfortable stay, and travelers interested in exploring the cultural heritage of Menorca. The hotel’s luxurious amenities and attentive service make it an excellent choice for special occasions, such as anniversaries or honeymoons.

Reservations are recommended, especially during peak seasons. Be prepared for a potentially higher price point for dining compared to local eateries. Guests should also be aware of the noise from nearby nightlife, which may affect light sleepers. It's advisable to check the menu beforehand, as food quality can vary.

Faustino Gran Relais & Chateaux offers a blend of luxury and historical charm, making it a noteworthy destination in Ciutadella de Menorca. While it boasts a beautiful setting and attentive staff, guests have reported inconsistencies in food quality and service. Overall, it remains a compelling choice for those seeking an elegant escape, provided they are aware of its limitations.

Balearic Islands

Ontdek het luxe Faustino Gran Relais & Chateaux hotel in Ciutadella, Menorca. Geniet van elegante accommodaties, historische architectuur en topfaciliteiten.

Luxe Hotel Faustino Gran Relais & Chateaux in Ciutadella, Menorca

Geniet van mediterrane gerechten en ontspannende spa-ervaringen bij Faustino Gran Relais, gelegen in Ciutadella, Menorca. Reserveer nu uw ervaring.

Ontdek het restaurant en spa bij Faustino Gran Relais in Menorca

Opening hours voor Faustino Gran Relais, Ciutadella. Vind openingstijden voor Faustino Gran Relais, Ciutadella op adres.

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