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Benito Juárez

Guests have praised the resort's amenities, dining options, and friendly staff. However, some have reported issues with room cleanliness, maintenance, and beach conditions.

Ontdek het levendige resort van Royalton Riviera Cancun

Ontdek het levendige resort van Royalton Riviera Cancun, een Autograph Collection All-Inclusive Resort & Casino dat garant staat voor een onvergetelijke vakantie-ervaring in het hart van Mexico.

North America

Mexico

Ontdek het Royalton Riviera Cancun, een luxe all-inclusive resort en casino in Benito Juárez, Mexico, waar comfort en entertainment samenkomen voor een onvergetelijk verblijf.

Stel je voor: een weelderige oase aan de Caribische kust, waar turquoise wateren en witte zandstranden de achtergrond vormen voor een ervaring vol luxe en ontspanning. Het Royalton Riviera Cancun biedt een perfecte mix van moderne elegantie en authentieke Mexicaanse gastvrijheid, ideaal voor reizigers die op zoek zijn naar een complete vakantie-ervaring.

Upscale all-inclusive resort with outdoor pools, a spa & direct beach access, plus 12 bars & a gym.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURfMm9UaEJBEAE&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChZDSUhNMG9nS0VJQ0FnSURfMm9UaEJBEAE

My wife and I stayed at the Hideaway at Royalton Riviera in the Summer. Other than being blisteringly hot during the August heat, the trip was incredible. Rooms were clean and well kept, the resort was beautiful, and the beaches were well cleaned despite the amount of sargassum they had to contend with each day. Staff were welcoming and kind whenever we’d see them around and they never pushed too hard for the spa or excursions. There were plenty of choices for delicious food too! Over our seven days we tried almost every restaurant with zero complaints. Our only real gripe from the whole week would be that the mini fridge could have been better stocked as there were some days where drinks just simply were not replaced. Other than that this was a perfect trip and we’re already considering coming back this summer with our kids for another week of fun.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURfLUxpSG5RRRAB&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChdDSUhNMG9nS0VJQ0FnSURfLUxpSG5RRRAB

When we booked this resort, THE REVIEWS were great, but later negative ones worried us. We upgraded to DIAMOND CLUB, and check-in was a breeze with drinks, snacks, and an overview of the resort.

THE ROOM was nice but dated, with a slight smell that we got used to. Maid service was adequate, and the mini fridge was stocked daily. The AC worked intermittently, but it wasn’t a big issue. We had two BUTLERS, Alonzo & Jocelyn, who were excellent, quickly handling requests and reservations.

THE RESORT is a bit dated, with older pools needing renovation, but service at the Diamond Club pools was fantastic. Staff worked hard to keep everything clean. MOSQUITOES were mainly an issue at the beach. The sand was nice, but the water was murky, so we spent more time by the pools.

THE FOOD was outstanding—the best we've had at any Caribbean all-inclusive. Everything tasted fresh, and hygiene standards were high. Many food options were available, including buffets, à la carte restaurants, and snack bars. We were vigilant with hygiene and stayed healthy.

ENTERTAINMENT was hit or miss, but there was a decent variety. THE STAFF were incredibly friendly and hardworking, gracious when tipped. Some CONSTRUCTION near the main pool was noisy but didn’t affect the Diamond Club area. We skipped the spa due to high prices and used the beach massage services instead.

Negatives: The alcohol quality was disappointing, even in Diamond Club. Many drinks lacked a buzz, and the selection was limited. Also, the resort is isolated, with limited excursion options nearby.

TO SUM UP, the Diamond Club upgrade was worth it for the personalized service, quieter pools, and lounge access. While the resort isn’t a 5-star due to dated facilities, the food and service are excellent. Proximity to the airport is a plus, but better alcohol options would be needed for us to return.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURmcC1EMHlnRRAB&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChdDSUhNMG9nS0VJQ0FnSURmcC1EMHlnRRAB

Buffet food was 97% inedible and tasteless. Rooms were dirty, stained sheets, with dirt layer to it. Hallways smelled of garbage and the stairwell was the worst.  0/5 stars

Had our room broken into while at the spa and an expensive ring from a long dead relative stolen. Reported it within 30 minutes of arrival after checking to see if it was misplaced in the room. (Entire room was searched sheet by sheet and all luggage was checked). They scanned the door to see if it had been opened in that time by someone else and was notified no body had entered by the door was wide open when we returned (which it was not like that when we left). No cameras in any of the halls to check.  -100/5 stars

Alcohol is watered down unless you tip the bartenders (which you should still everyone here and it is expected). Almost all restaurants are reservations a day before available on the app only. With the only decent food being at the Italian and the Japanese restaurant. 2.5/5 stars

Very loud if close by the main pool and 18+ events definitely had children present. 1/5 stars

The entitled nature of people who walked behind and stood behind a beach wedding gawking were incredibly rude and nothing was done to prevent that or the construction from happening during the vows. -1000/5 stars

Multiple outages of food items, cups, and the power even went out to our building in the middle of a shower.  1/5 stars

Cleaning service was otherwise nice and as helpful as they could be. Coffee people were superb and the wedding photographers and other photographers were wonderful as well. 5/5 stars

Spa service was well done though the deep tissue was more of a regular massage. 4.5/5 stars

Beautiful view at the beach and well maintained  with iguanas, mockingbirds, great kiskadee bird  found throughout the beach front. Sunrise is peaceful and the sand with the big clean view is gorgeous. 5/5 stars

You must have the app for the hotel as well as your transportation so expect to download those before hand. 2/5 stars (I hate having an app for everything sorry)

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNfX0xlclZREAE&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChZDSUhNMG9nS0VJQ0FnSUNfX0xlclZREAE

My family just returned home from a magnificent stay at the Royalton Riviera! We have 2 young kids and with all the family friendly amenities, we couldn't have been happier with this resort.

We would strongly recommend this resort, and moreover splurging if you can on staying in the diamond club. We found it was well worth the additional cost and the service was second to none. Our butlers, Gina and Eduardo went out of their way to make sure we had everything we needed, and also went above and beyond making us feel incredibly pampered.

We were very impressed by the restaurants and food overall. They had a wide selection of different types of cuisine all of which were delicious. Our favorite was the Texmex restaurant. The buffet also had a nice assortment for breakfast and lunch!

The kids' club was a welcomed activity for our little ones, and we were impressed by the facilitators and variety of events planned.

Out of the beach, the pools, splash pad, and kids' club, we can confidently say, for families with kids under 5 this is the place to be!

Check-in and check-out were virtually seamless, completed in mere minutes at the diamond club desk. Alexandro assisted us with our check-out and was incredibly helpful!

There are a fair number of very negative reviews on here, however do not be influenced by those. A fabulous vacation is right around the corner at the Royalton. Our family is excited to visit again soon!

Thanks to all the staff who made this trip so memorable!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNmMzY2U0dREAE&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChZDSUhNMG9nS0VJQ0FnSUNmMzY2U0dREAE

I had the pleasure of photographing a fantastic Sikh / Pakistani wedding at the Royalton Riviera Cancun, a few years back and I can confidently say this hotel is exceptional. The staff goes above and beyond to ensure you’re taken care of at every turn, and the entire resort is kept in pristine condition.

The pool areas are spacious with plenty of sun loungers.

For food, the variety of restaurants is impressive. The seafood is always fresh. It was incredible and had something to suit every taste.

The lobby bar quickly became my favorite spot—it’s elegant, air-conditioned,The entertainment was enjoyable, but I felt it ended a little early most nights, often by 10:30 PM. The White Party on Fridays was fantastic, but it wrapped up just as the atmosphere was at its peak!

The hotel shop was quite pricey for snacks, but room service was reliable for getting crisps, sweets, and nuts.

The beach is stunning, and while there’s some seaweed, it’s cleared away each morning. I found the spa quite expensive for what it offered—access to the indoor pool, sauna, and steam room should be part of the all-inclusive package. The cocktails throughout the resort were fantastic, just remember to specify if you want alcohol in them

Thank you, Royalton, for an amazing experience!

Royalton Riviera Cancun: Luxury All-Inclusive Family Resort in Cancún

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino, opened in 2014, offering luxury accommodations and a variety of amenities in the Riviera Maya region.

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Gelegen in de prachtige regio Riviera Maya, is het Royalton Riviera Cancun, onderdeel van de Autograph Collection, sinds de opening in 2014 een symbool van luxe en comfort. Dit resort heeft zich snel ontwikkeld tot een toplocatie voor reizigers die op zoek zijn naar een combinatie van ontspanning, entertainment en exclusieve voorzieningen.

In 2016 onderging het resort een aanzienlijke uitbreiding met de toevoeging van 11 nieuwe restaurants en 12 bars, waardoor gasten kunnen genieten van een breed scala aan culinaire ervaringen.

Vanaf de opening in 2014 bood het resort al een uitgebreide selectie van luxe accommodaties en faciliteiten die gasten een onvergetelijke ervaring garanderen. Een jaar later, in 2015, introduceerde het resort de Diamond Club™, een exclusieve ervaring voor gasten die op zoek zijn naar extra luxe en privacy.

Outdoor Pools

Casino

Beach Access

Bars

Experience luxury at Royalton Riviera Cancun, an all-inclusive resort and casino offering stunning beaches and vibrant nightlife in Quintana Roo.

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Explore a diverse range of dining experiences at Royalton Riviera Cancun, featuring international buffets and à la carte restaurants offering various cuisines.

Gourmet Marché

Hunter Steakhouse

Grazie Italian Trattoria

Armadillo

Caribbean Grill

Agave

SCORE Sports Bar and Lounge

Dining Options at Royalton Riviera Cancun

Ontdek de culinaire veelzijdigheid van Royalton Riviera Cancun in Mexico.

Bij Royalton Riviera Cancun, een exclusief all-inclusief resort in Benito Juárez, Mexico, bieden we een indrukwekkende selectie van restaurants die internationale smaken tot leven brengen. Van sappige sushi en authentieke Italiaanse pasta tot pittige Indische gerechten en smaakvolle Mexicaanse specials, onze eetgelegenheden beloven een culinaire reis die alle zintuigen prikkelt.

Start je maaltijd met verfijnde starters.

Vers fruit, creatieve salades, en een royale selectie van kazen en vleeswaren.

Heerlijke soepen en warme gerechten die perfect zijn om je maaltijd mee te beginnen.

Authentieke sushi, sashimi en teppanyaki bereid met finesse.

Robuuste steaks en gegrilde zeevruchten voor de liefhebbers van vlees en vis.

Smaken uit de wereld in desserts en snacks.

Zoete lekkernijen en fruitige sorbets die het diner perfect afsluiten.

Mexicaanse, Italiaanse, en Indiase desserts voor een wereldse afsluiting.

Verfrissende drankjes en speciale aanbiedingen.

Van exotische cocktails tot lokale bieren en verfrissende mocktails.

Speciale aanbiedingen en signature drinks voor een onvergetelijke avond.

Ontdek luxe en ontspanning bij Royalton Riviera Cancun in Cancún! Geniet van all-inclusive comfort, prachtige stranden en spannende casino’s. Boek nu voor ultiem plezier!

Luxury All-Inclusive Resort in Cancún, Mexico

Benito Juárez Municipality

Unlimited reservations and free dining and drinks, including access to 11 restaurants and 12 bars.

All-Inclusive Amenities

Exclusive perks such as access to a private pool and beach area, and exclusive restaurants.

Diamond Club™

Complimentary activities like kayaking, snorkeling, and paddleboarding.

Non-Motorized Water Sports

State-of-the-art gym facilities with daily free training sessions.

Fitness Center

Live shows, themed parties, and sports events broadcasted on big screen TVs.

Entertainment

Ontdek de luxe en plezier in het Royalton Riviera Cancun in Mexico.

Ervaar ultieme luxe en plezier in het Royalton Riviera Cancun, een all-inclusive resort en casino in Mexico dat garant staat voor een onvergetelijke vakantie.

Alle voorzieningen voor een perfecte vakantie.

Geniet van onbeperkte reserveringen, gratis dineren en drankjes in 11 restaurants en 12 bars, allemaal inbegrepen in de prijs.

Exclusieve privileges met Diamond Club™.

Profiteer van voordelen zoals toegang tot een privézwembad, een exclusief strandgedeelte en speciale restaurants, alleen voor leden van Diamond Club™.

Geniet daarnaast van live shows, thematische feesten en sportevenementen die op grote schermen worden uitgezonden. Het Royalton Riviera Cancun biedt een complete ervaring voor iedereen.

Voor de avontuurlijke reiziger biedt het resort gratis niet-gemotoriseerde watersporten zoals kajakken, snorkelen en paddleboarden. Of blijf fit in het moderne fitnesscentrum met dagelijkse gratis trainingen.

The Royalton Riviera Cancun, located in the heart of Quintana Roo, Mexico, is an upscale all-inclusive resort that promises a luxurious getaway. With direct beach access, multiple pools, and a variety of dining options, this resort caters to both families and couples looking for relaxation and adventure. The resort's amenities include a spa, fitness center, and numerous bars, making it an ideal destination for travelers seeking a comprehensive vacation experience.

The Royalton Riviera Cancun is known for its vibrant atmosphere and exceptional service, making it a popular choice among visitors.

• Diverse dining options with international cuisines
• Family-friendly amenities including kids' club and water park
• All-In Luxury® experience with unlimited reservations and free dining and drinks
• Exclusive Diamond Club™ perks for enhanced guest experience
• Complimentary non-motorized water sports and fitness center access

• Some guests reported issues with room cleanliness and maintenance
• Beach conditions affected by seaweed accumulation
• Limited availability of à la carte restaurant reservations
• Inconsistent service quality reported by some guests
• Additional fees for certain amenities and services

Families with young children, couples seeking a romantic getaway, and travelers looking for a comprehensive all-inclusive experience.

• Reservations for à la carte restaurants are recommended and can be made via the hotel app.
• Be prepared for potential seaweed on the beach, which is regularly cleaned.
• The resort is family-friendly, with numerous activities for children.
• Some amenities may incur additional fees, so check in advance.

The Royalton Riviera Cancun offers a blend of luxury and family-friendly amenities, making it a solid choice for various travelers. While some guests have raised concerns about cleanliness and service consistency, the overall experience remains positive, especially for those who take advantage of the Diamond Club perks. With its beautiful beach and diverse dining options, this resort is well-suited for a memorable vacation.

Quintana Roo

Experience the luxury of Royalton Riviera Cancun, a top all-inclusive family resort offering exquisite dining, a water park, and private beach access in Cancún.

Royalton Riviera Cancun - Luxury Family Resort in Cancún

Plan your perfect trip to Royalton Riviera Cancun with our expert itineraries and travel tips. Discover the best times to visit, dining guides, and family-friendly activities.

Best Itineraries & Tips for Visiting Royalton Cancun

Learn about the history, amenities, and exclusive features of Royalton Riviera Cancun, a premier family-friendly resort in the Riviera Maya region.

Waldorf Astoria Cancun