Name: Hotel Zoe Fisherman's Wharf
Address: 425 North Point St, San Francisco, CA 94133, USA, San Francisco, 94133, US
Telephone: (415) 561-1100
Price range: $$

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Hotel Zoe Fisherman's Wharf, located at 425 North Point St, San Francisco, CA, embodies a blend of modern sophistication and rich local heritage. Inspired by the vibrant spirit of Fisherman's Wharf, this hotel aims to provide guests with an unforgettable experience, combining comfort with the charm of its surroundings. The vision was to create a welcoming space where travelers could unwind while enjoying the stunning views and local culture.

Opened in 2015, Hotel Zoe quickly became a favorite among visitors.

Underwent renovations in 2019 to enhance guest experience.

Gained recognition for its exceptional service and local partnerships.

The hotel's design reflects the maritime heritage of Fisherman's Wharf, incorporating nautical elements that resonate with the local culture. The community has played a vital role in shaping its offerings, from collaborating with local artists for decor to sourcing ingredients from nearby markets for its Italian dining experience. This connection to the neighborhood enhances the guest experience, allowing visitors to immerse themselves in the vibrant atmosphere of San Francisco.

Hotel Zoe was founded by a team of hospitality veterans dedicated to creating a unique guest experience. The chefs, including those at the on-site restaurant, are passionate about crafting dishes that celebrate local flavors. Their commitment to excellence has established a culture of service that resonates throughout the hotel, with staff members often going above and beyond to ensure guests feel at home.

As the hospitality landscape evolves, Hotel Zoe has adapted by incorporating modern amenities while maintaining its charm. The hotel has embraced technology, offering seamless check-in experiences and smart room features. This evolution ensures that it remains competitive while still honoring its roots and the community that supports it.

Hotel Zoe Fisherman's Wharf continues to honor its heritage while looking towards the future. With a commitment to exceptional service and a deep connection to the local community, it remains a beloved destination for travelers seeking a unique San Francisco experience.

Located at 425 North Point St, San Francisco, CA, Hotel Zoe offers refined quarters with some rooms boasting stunning city views. This sophisticated hotel features Italian dining and a bar, making it a popular choice for travelers seeking comfort and style in the heart of Fisherman's Wharf.

Welcoming and attentive staff, as noted by guests who appreciated personalized service.

Spacious and cozy rooms, particularly the Signature King Suite, which offers complete amenities.

Prime location within walking distance to Fisherman's Wharf attractions.

Some rooms are reported to be outdated, with issues like loud air conditioning and clogged sinks.

Valet service can be slow, with reports of long wait times upon arrival.

Limited on-site amenities, such as a convenience store.

Families celebrating special occasions, couples on romantic getaways, and travelers exploring the vibrant Fisherman's Wharf area will find Hotel Zoe a fitting choice.

Reservations are recommended, especially during peak tourist seasons. Be prepared for potential noise from the street, and consider requesting a room away from the main road for a quieter experience.

Hotel Zoe Fisherman's Wharf presents a blend of charm and convenience, making it a solid option for visitors to San Francisco. While there are areas for improvement, the warm service and prime location often outweigh the drawbacks.

San Francisco

North America

United States

Overzicht in San Francisco's Fisherman's Wharf met Hotel Zoe.

Refined quarters, some with city views, in a sophisticated hotel offering Italian dining & a bar.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTURBaHZLRXpnRRAB&d=17924085&t=1

places/ChIJG6eKvOSAhYARbh95W5jAyp4/reviews/ChdDSUhNMG9nS0VJQ0FnTURBaHZLRXpnRRAB

We celebrated our child’s birthday here. From the moment we arrived, we were greeted so gracefully by Benedict. We got Signature King Suite : it is spacious but cozy, clean and complete amenities. Love it. Restaurant is nice. Kudos to Roy who gave our son a personalized birthday letter and a cider for me and my husband! We appreciate your thoughtful service. You went above and beyond ! Also to Jose who gave an excellent service too in assisting with our needs. All of the staffs especially valet drivers here were all nice and accommodating.  Parking is very safe. Location is just walkable to fisherman’s wharf. We had an amazing experience!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTUNnMXFDV2NREAE&d=17924085&t=1

places/ChIJG6eKvOSAhYARbh95W5jAyp4/reviews/ChZDSUhNMG9nS0VJQ0FnTUNnMXFDV2NREAE

Cons:

1. The rooms are outdated with old ac and it was loud with outside traffic.
Bathroom sink was clogged and draining slow. Even upon request, no one came to fix it.

2. Room didn’t the have “do not disturb” sign so the housekeeping was knocking on the door so loudly in the morning when I needed to sleep in and rest.

3. we originally booked for 2 queens but they told us the rooms were sold out and gave us 1 king
which was so unprofessional.

4. We paid for valet and also confirmed if the vehicle is parked in the property underground with covered parking but found out that my vehicle was parked somewhere else with no covered parking.

5. When arrived, valet was full so we had to sit in the car for 20min to be helped.

6. The bell service was out of carts as well so had to wait again for bellman service both at check in and check out.. they need to investment more $$ to purchase few more carts.

7. And the is no convenient store on site either which was so inconvenient.

Pros:
None

To reach the front desk by phone took forever as well.

Not coming back or recommending this hotel to anyone else.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTUR3dnZMV2hBRRAB&d=17924085&t=1

places/ChIJG6eKvOSAhYARbh95W5jAyp4/reviews/ChdDSUhNMG9nS0VJQ0FnTUR3dnZMV2hBRRAB

One of the best hotels I have ever stayed in. They were in a good area and and good price. Highly recommend it. And this little guy was waiting on our bed when we arrived and had to bring him home.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNfM09ha1RREAE&d=17924085&t=1

places/ChIJG6eKvOSAhYARbh95W5jAyp4/reviews/ChZDSUhNMG9nS0VJQ0FnSUNfM09ha1RREAE

Very frustrating experience. Arrive and there is no heat in the room and we were told the breakfast we ordered would be provided in the morning. The “heater” would not stop blowing cold air. I called several times the first night and even asked for a new room. I was told no and was given some very thin blankets. The next day we got breakfast and were charged in full because the front desk never gave us the coupon. We came back from exploring the city at 9pm and the room was 55 degrees because the “heater” was stuck on the cold setting. Finally they sent someone who could turn the stupid thing off but we literally shivered all night and they still refused to give us a new room. Next day “the acting manager” Mildred informed me she could only take a small percentage off the $900 dollar bill. Yup, you read that right, we paid a lot of money to freeze for two nights and be told “it was all they could do” and “I should be grateful for the discount “. Do not stay here, it was horrible. BTW the restaurant adds an 18 percent gratuity and the waitress got pretty snark when I did not add more.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURfajRxY1pREAE&d=17924085&t=1

places/ChIJG6eKvOSAhYARbh95W5jAyp4/reviews/ChZDSUhNMG9nS0VJQ0FnSURfajRxY1pREAE

I was supposed to stay here for 4 days and didn't make it for even 12 hours. I left early and paid 50% extra last minute for another hotel because it was that bad. The summary is that there is perpetual noise - particularly a grating buzzing noise in every room due to old bathroom fans that can't be turned off due to risk of mold (also not what you want to hear from a hotel). The noise was not only unpleasant, but made the room feel haunted. The staff was dismissive and unhelpful.

In more detail:
1) the bathroom fan is perpetually on, leading to a very bizarre and grating buzzing noise that isn't able to be turned off
2) when i asked the front desk about switching rooms (since at the time I had assumed it was an issue with just my room) -- stating that it was not only unpleasant but also particularly painful because it was making my tinnitus worse -- the manager at the front desk dismissed me. First, she told me that all the rooms were like that and that every SF hotel was like that - they all *needed* the fan on to prevent mold. When I insisted that the noise was a problem given my condition, she then told me she was going to ask an engineer to turn the fan off manually - when I pointed out that I didn't want to be in a room at risk of growing mold, she then said there was nothing that could be done. When I asked to end my stay since being in the room was intolerable, she kept arguing with me and insisted on charging me an additional $175.

If you want to stay somewhere peaceful, I wouldn't stay here.

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Hotel Zoe Fisherman's Wharf

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