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Kuala Lumpur

Guests frequently praise the hotel's strategic location, spacious and clean rooms, and the variety and quality of dining options. The staff's exceptional service is often highlighted, though some guests have noted areas for improvement in service consistency and room maintenance.

Situado na vibrante Kuala Lumpur, o DoubleTree by Hilton é o destino perfeito para viajantes que buscam conforto, conveniência e uma experiência inesquecível na Malásia.

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Asia

Malaysia

Imagine-se hospedado no coração de Kuala Lumpur, onde o luxo e a conveniência se encontram na elegante estrutura do DoubleTree by Hilton Kuala Lumpur. Este hotel de renome oferece uma experiência incomparável, combinando conforto moderno com um toque de sofisticação, perfeito para viajantes que buscam uma estadia memorável na vibrante capital da Malásia.

Polished quarters in a high-end hotel with dining & an outdoor pool, plus a free area shuttle.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUMzckppTTNnRRAB&d=17924085&t=1

places/ChIJCU_6Z8U3zDERi5h0mffSAuQ/reviews/ChdDSUhNMG9nS0VJQ0FnSUMzckppTTNnRRAB

I had the opportunity to stay in this hotel for 3 days on my recent first trip to Kuala Lumpur. I must say that I am fully satisfied and impressed with the facilities offered. The rooms are spacious with a lovely view of the city. The place is very clean and the staff are all friendly and polite. As it is centrally located in the city , commuting is easy. The breakfast buffet has a  huge variety spread. Overall a comfortable and pleasant stay. Will surely recommend.
Keep up the good work 👍👍

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURIaWNMZlVBEAE&d=17924085&t=1

places/ChIJCU_6Z8U3zDERi5h0mffSAuQ/reviews/ChZDSUhNMG9nS0VJQ0FnSURIaWNMZlVBEAE

Compared to its sister properties, I would say this one stands out as the best. Initially, I didn’t expect much, but I was pleasantly surprised. The service was very prompt. Although the room wasn’t clean upon arrival, housekeeping quickly addressed the issue within minutes. Some of the interiors are a bit worn, but as long as the room is clean and comfortable, I’m satisfied.

Being located inside The Intermark is a huge plus, as you can easily find food and groceries without leaving the building. There’s also spacious parking available, provided there’s no event. The check-in and check-out process was a breeze. I definitely love this hotel.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURQcjkzbkx3EAE&d=17924085&t=1

places/ChIJCU_6Z8U3zDERi5h0mffSAuQ/reviews/ChZDSUhNMG9nS0VJQ0FnSURQcjkzbkx3EAE

This is a disaster; it’s definitely not a 5-star hotel, barely 3 stars at best. The room conditions are terrible—very old and poorly maintained. The carpets are dirty, and on the first day of check-in, we found someone else’s trash on the floor. The bed linens are old and have holes, the beds are very uncomfortable, the pillows smell unpleasant, and the sofa is covered in stains—it’s long overdue for a professional cleaning. The set of personal hygiene items is incomplete for a 5-star hotel; for instance, there are no razors.

The breakfasts are not bad, but there’s almost nothing European except for omelets and fried eggs. The staff is friendly, but management seriously needs to pay attention to the interior condition of the rooms. Behind the staff’s smiles lie terrible rooms.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNQeExfM3N3RRAB&d=17924085&t=1

places/ChIJCU_6Z8U3zDERi5h0mffSAuQ/reviews/ChdDSUhNMG9nS0VJQ0FnSUNQeExfM3N3RRAB

I would have rated 2.5 stars given a choice but rounded up to 3 stars with the system limitation. Reason being I have mixed experiences on their staffs' service level. Front desk staff were helpful and they tried their level best to ease the check in crowd. Housekeeping was also good and there's always someone checking in to see if everything was okay. However, I wasn't pleased with 2 things - (1) rigidity of the staff at the executive lounge at level 34 and (2) food handling.

1) On the first day of arrival, I came to know that they will only serve food at the executive lounge from 5.15pm despite the information sheet indicated from 10am to 8pm. When the food was all set up at 5.15pm, the staff insisted that guests can only help themselves from 1730, nothing earlier than that. I think that was very rigid with regards to such precise timing. Anyway, I respect their rules but I really got annoyed when I went back on the second day at 7.30pm and they had cleared all the food. I asked for a glass of wine and they refused to serve and claimed that the lounge was closed. This was absolutely unprofessional and the operating hours was simply at their convenience.

2) The breakfast spread at Makan Kitchen was good with the options of Chinese, Malay and Indian Cuisine. I was disappointed to find a plastic piece in their pickle and the service recovery they could offer was a tin of cookies. I understand that these things may happen by mistake but it concerns me if today is a child eating it and it might pose danger.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNQbUpTWFB3EAE&d=17924085&t=1

places/ChIJCU_6Z8U3zDERi5h0mffSAuQ/reviews/ChZDSUhNMG9nS0VJQ0FnSUNQbUpTWFB3EAE

Disappointing Stay at DoubleTree by Hilton, Kuala Lumpur

My experience at DoubleTree by Hilton in KL has been one of the most confusing hotel stays I’ve ever had. Other than the room itself, it feels like there’s no “hotel” here at all. The property is incredibly inconvenient for guests, particularly when it comes to accessing the car park. To get to my room, I have to take two separate lifts and a set of escalators—and to make things worse, the escalators were not working, and the lifts often take 15-20 minutes to arrive. It’s a logistical nightmare that no guest should have to endure.

The hallways are another letdown—they feel like a depressing, poorly decorated office space rather than a hotel. There’s no ambiance or warmth; it honestly resembles a motel in some ways. The entire property feels lifeless and uninspired.

Now, let me highlight some positives. The rooms are great: spacious, comfortable, and spotlessly clean. The bathrooms are also very clean and well-maintained, which I truly appreciated. However, the rooms are not without their flaws. For instance, there are only two power outlets in the entire room—one at the bedside and one at the table. Both sides of the bed should have at least one outlet, and the existing sockets are old and loose, making it frustrating to charge devices.

I can’t comment much on the breakfast since I only tried it once, but the standout feature of this property is the staff. They were absolutely amazing—polite, friendly, and incredibly helpful. Their service was top-notch and honestly one of the few redeeming aspects of this hotel.

To sum it up, this property is ideal if you’re looking for a clean and comfortable room in a convenient location. But if you’re expecting an actual “hotel experience,” I wouldn’t recommend it. It lacks the feel of a proper hotel and is simply a building with nice rooms.

For me, this stay was a reminder that a brand name doesn’t guarantee a great experience. While the service was stellar, the property’s design and guest experience leave much to be desired. I personally won’t be returning to this property.

DoubleTree by Hilton Kuala Lumpur: Hotel 5 Estrelas e Espaço para Eventos no Coração de Kuala Lumpur

DoubleTree by Hilton Kuala Lumpur is a modern hotel located in the heart of Kuala Lumpur, offering a blend of comfort and convenience. Connected to The Intermark Tower, it provides guests with easy access to shopping, dining, and business facilities.

Situado no coração pulsante de Kuala Lumpur, o DoubleTree by Hilton Kuala Lumpur é uma verdadeira joia moderna que combina conforto, conveniência e uma localização privilegiada. Desde sua inauguração, o hotel passou a ser uma referência em hospitalidade na cidade, conectando hóspedes a uma infinidade de opções de compras, gastronomia e negócios, graças à sua ligação com a Torre The Intermark.

história do doubletree by hilton kuala lumpur

Conheça mais sobre o DoubleTree by Hilton Kuala Lumpur

https://www.hilton.com/en/hotels/kuldtdi-doubletree-kuala-lumpur/

https://www.kualalumpurhotels.com/hotel-doubletree-kuala-lumpur/

Inauguração em 2013 e reconhecimento como melhor hotel de negócios em Kuala Lumpur

Renovação e melhorias em 2018 para aprimorar a experiência dos hóspedes

Adaptação às preocupações globais de saúde em 2020 com protocolos aprimorados

Dining

Outdoor Pool

A vibrant tapestry of modernity and tradition unfolds at the esteemed DoubleTree by Hilton Kuala Lumpur, nestled within the bustling Intermark Mall. This locale captures the essence of Malaysia’s capital, where sleek high-rises brush the sky, and the rich heritage of the city seeps through its diverse neighborhoods. As guests step through the doors, they are greeted with the signature warm cookie, setting the tone for an unforgettable stay. The hotel serves as a strategic haven for travelers keen to explore the dazzling sights of Kuala Lumpur. Just a stone’s throw away, the iconic Petronas Twin Towers pierce the skyline, an architectural marvel that beckons visitors for both its breathtaking views and world-class shopping experiences at Suria KLCC. Meanwhile, a leisurely stroll leads to the lush aim of KLCC Park, a serene green oasis amongst the urban hustle, perfect for a picnic or a refreshing jog. DoubleTree encapsulates luxury, with its well-appointed rooms that offer an exquisite blend of comfort and style. Panoramic views of the cityscape or tranquil parklands can be enjoyed right from your window, providing a serene backdrop to your stay. Indulge in a culinary journey at the hotel’s restaurants, where local flavors sing harmoniously with international cuisines. As nightlife descends, the lively scene surrounding the Intermark Mall springs to life. From chic cafes to vibrant bars, there’s something to please every palate and thirst. In this corner of Kuala Lumpur, every moment vibrates with energy, inviting both adventure and relaxation. The DoubleTree by Hilton Kuala Lumpur is not just a place to stay, but a gateway to exploring the heart and soul of this captivating city.

DoubleTree by Hilton Kuala Lumpur

Explore a variety of dining experiences at DoubleTree by Hilton Kuala Lumpur, including local Malaysian cuisine, Italian dishes, and a selection of beverages.

Makan Kitchen Buffet

Tosca Italian Trattoria

Cellar Door

Axis Lounge

Dining Options at DoubleTree by Hilton Kuala Lumpur

Dining options at DoubleTree by Hilton Kuala Lumpur

Discover a diverse culinary journey at DoubleTree by Hilton Kuala Lumpur, where every meal invites you to savor exceptional flavors in a welcoming atmosphere. From authentic local dishes to international favorites, the dining venues here cater to every craving and palate.

Begin your meal with elegant selections at the Axis Lounge High Tea. Indulge in an assortment of delicate pastries, buttery scones, and finely crafted sandwiches, perfectly paired with premium tea selections for a relaxing and refined experience.

The hotel showcases an impressive variety of main dining options, each offering distinct flavors and specialties:

 – A vibrant buffet experience featuring Malaysian, Chinese, Indian, and Western cuisines with halal options available, ideal for those eager to explore a variety of authentic and international tastes.

 – Embrace classic Italian dining with freshly prepared pasta, thin-crust pizzas, succulent seafood, and expertly grilled meats for a sophisticated yet comforting meal.

 – A lively gastropub offering a menu of international dishes including grilled meats, fresh seafood, crisp salads, and hearty sandwiches, perfect for casual dining and social gatherings.

 – A selection of Western-inspired dishes including juicy burgers, flavorful pasta, fresh salads, and satisfying sandwiches for those seeking familiar comforts.

For a delightful sweet interlude, the Axis Lounge High Tea provides a sumptuous array of pastries and scones that pair beautifully with carefully curated tea selections, making it an ideal afternoon escape or light dessert option.

Although specific drink menus are not detailed here, guests can expect a curated selection of teas at the Axis Lounge High Tea and a variety of beverages to complement the international and local dishes served across the dining venues, perfect for relaxing or socializing.

Desfrute de luxo e conforto no DoubleTree by Hilton Kuala Lumpur, um destino perfeito para eventos, casamentos e hospedagem de alto padrão na vibrante capital da Malásia!

Hotel 5★ em Kuala Lumpur perto do Intermark Mall

Kuala Lumpur Municipality

An authentic Malaysian dining experience featuring live interactive show kitchens showcasing a variety of local and Asian cuisines.

A casual Italian dining experience offering home-style Italian cuisine with an open kitchen concept and a purpose-built pizza oven.

A rustic winery offering over 100 fine wines from around the world, along with a variety of local and imported beers, specialty spirits, cocktails, and non-alcoholic beverages.

A relaxed lounge serving a variety of treats and snacks, perfect for a quiet tête-à-tête or small business meeting, with live entertainment in the evenings.

Situado no coração de Kuala Lumpur, o hotel DoubleTree by Hilton oferece uma experiência culinária diversificada e sofisticada, perfeita para os amantes da boa gastronomia e experiências únicas. Prepare-se para explorar uma variedade de opções gastronômicas que vão desde sabores tradicionais malasianos até autênticas pizzas italianas, tudo em ambientes acolhedores e elegantes.

Descubra o universo gastronômico no DoubleTree by Hilton Kuala Lumpur

Federal Territory

Experience comfort and convenience at DoubleTree Kuala Lumpur, located in Intermark Mall KL, with spacious rooms, top dining, and easy access to city landmarks.

Luxury Stay at DoubleTree Kuala Lumpur - Best Kuala Lumpur Hotel

Discover Kuala Lumpur from DoubleTree Hotel, nestled in Intermark Mall. Enjoy spacious rooms, diverse dining, and easy access to Key Kuala Lumpur attractions.

Explore Kuala Lumpur’s Heart at DoubleTree - Top City Hotel

Plan your stay at DoubleTree Kuala Lumpur in Intermark Mall. Enjoy excellent amenities, comfortable rooms, and proximity to Kuala Lumpur’s attractions.

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