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Benito Juárez

Guests have praised the resort's amenities, dining options, and friendly staff. However, some have reported issues with room cleanliness, maintenance, and beach conditions.

descubra o paraíso no royalton riviera cancun

Localizado na vibrante cidade de Benito Juárez, no coração do México, o Royalton Riviera Cancun é um resort all-inclusive que promete uma experiência inesquecível de lazer e luxo. Com uma variedade de instalações e atividades, este hotel é perfeito para famílias, casais e viajantes que buscam relaxar e explorar ao mesmo tempo.

North America

Mexico

Royalton Riviera Cancun: uma experiência de luxo e diversão no coração de Benito Juárez, México.

Upscale all-inclusive resort with outdoor pools, a spa & direct beach access, plus 12 bars & a gym.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURfMm9UaEJBEAE&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChZDSUhNMG9nS0VJQ0FnSURfMm9UaEJBEAE

My wife and I stayed at the Hideaway at Royalton Riviera in the Summer. Other than being blisteringly hot during the August heat, the trip was incredible. Rooms were clean and well kept, the resort was beautiful, and the beaches were well cleaned despite the amount of sargassum they had to contend with each day. Staff were welcoming and kind whenever we’d see them around and they never pushed too hard for the spa or excursions. There were plenty of choices for delicious food too! Over our seven days we tried almost every restaurant with zero complaints. Our only real gripe from the whole week would be that the mini fridge could have been better stocked as there were some days where drinks just simply were not replaced. Other than that this was a perfect trip and we’re already considering coming back this summer with our kids for another week of fun.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURfLUxpSG5RRRAB&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChdDSUhNMG9nS0VJQ0FnSURfLUxpSG5RRRAB

When we booked this resort, THE REVIEWS were great, but later negative ones worried us. We upgraded to DIAMOND CLUB, and check-in was a breeze with drinks, snacks, and an overview of the resort.

THE ROOM was nice but dated, with a slight smell that we got used to. Maid service was adequate, and the mini fridge was stocked daily. The AC worked intermittently, but it wasn’t a big issue. We had two BUTLERS, Alonzo & Jocelyn, who were excellent, quickly handling requests and reservations.

THE RESORT is a bit dated, with older pools needing renovation, but service at the Diamond Club pools was fantastic. Staff worked hard to keep everything clean. MOSQUITOES were mainly an issue at the beach. The sand was nice, but the water was murky, so we spent more time by the pools.

THE FOOD was outstanding—the best we've had at any Caribbean all-inclusive. Everything tasted fresh, and hygiene standards were high. Many food options were available, including buffets, à la carte restaurants, and snack bars. We were vigilant with hygiene and stayed healthy.

ENTERTAINMENT was hit or miss, but there was a decent variety. THE STAFF were incredibly friendly and hardworking, gracious when tipped. Some CONSTRUCTION near the main pool was noisy but didn’t affect the Diamond Club area. We skipped the spa due to high prices and used the beach massage services instead.

Negatives: The alcohol quality was disappointing, even in Diamond Club. Many drinks lacked a buzz, and the selection was limited. Also, the resort is isolated, with limited excursion options nearby.

TO SUM UP, the Diamond Club upgrade was worth it for the personalized service, quieter pools, and lounge access. While the resort isn’t a 5-star due to dated facilities, the food and service are excellent. Proximity to the airport is a plus, but better alcohol options would be needed for us to return.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURmcC1EMHlnRRAB&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChdDSUhNMG9nS0VJQ0FnSURmcC1EMHlnRRAB

Buffet food was 97% inedible and tasteless. Rooms were dirty, stained sheets, with dirt layer to it. Hallways smelled of garbage and the stairwell was the worst.  0/5 stars

Had our room broken into while at the spa and an expensive ring from a long dead relative stolen. Reported it within 30 minutes of arrival after checking to see if it was misplaced in the room. (Entire room was searched sheet by sheet and all luggage was checked). They scanned the door to see if it had been opened in that time by someone else and was notified no body had entered by the door was wide open when we returned (which it was not like that when we left). No cameras in any of the halls to check.  -100/5 stars

Alcohol is watered down unless you tip the bartenders (which you should still everyone here and it is expected). Almost all restaurants are reservations a day before available on the app only. With the only decent food being at the Italian and the Japanese restaurant. 2.5/5 stars

Very loud if close by the main pool and 18+ events definitely had children present. 1/5 stars

The entitled nature of people who walked behind and stood behind a beach wedding gawking were incredibly rude and nothing was done to prevent that or the construction from happening during the vows. -1000/5 stars

Multiple outages of food items, cups, and the power even went out to our building in the middle of a shower.  1/5 stars

Cleaning service was otherwise nice and as helpful as they could be. Coffee people were superb and the wedding photographers and other photographers were wonderful as well. 5/5 stars

Spa service was well done though the deep tissue was more of a regular massage. 4.5/5 stars

Beautiful view at the beach and well maintained  with iguanas, mockingbirds, great kiskadee bird  found throughout the beach front. Sunrise is peaceful and the sand with the big clean view is gorgeous. 5/5 stars

You must have the app for the hotel as well as your transportation so expect to download those before hand. 2/5 stars (I hate having an app for everything sorry)

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNfX0xlclZREAE&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChZDSUhNMG9nS0VJQ0FnSUNfX0xlclZREAE

My family just returned home from a magnificent stay at the Royalton Riviera! We have 2 young kids and with all the family friendly amenities, we couldn't have been happier with this resort.

We would strongly recommend this resort, and moreover splurging if you can on staying in the diamond club. We found it was well worth the additional cost and the service was second to none. Our butlers, Gina and Eduardo went out of their way to make sure we had everything we needed, and also went above and beyond making us feel incredibly pampered.

We were very impressed by the restaurants and food overall. They had a wide selection of different types of cuisine all of which were delicious. Our favorite was the Texmex restaurant. The buffet also had a nice assortment for breakfast and lunch!

The kids' club was a welcomed activity for our little ones, and we were impressed by the facilitators and variety of events planned.

Out of the beach, the pools, splash pad, and kids' club, we can confidently say, for families with kids under 5 this is the place to be!

Check-in and check-out were virtually seamless, completed in mere minutes at the diamond club desk. Alexandro assisted us with our check-out and was incredibly helpful!

There are a fair number of very negative reviews on here, however do not be influenced by those. A fabulous vacation is right around the corner at the Royalton. Our family is excited to visit again soon!

Thanks to all the staff who made this trip so memorable!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNmMzY2U0dREAE&d=17924085&t=1

places/ChIJsz_XwZOGTo8RRvvZRkfVuS0/reviews/ChZDSUhNMG9nS0VJQ0FnSUNmMzY2U0dREAE

I had the pleasure of photographing a fantastic Sikh / Pakistani wedding at the Royalton Riviera Cancun, a few years back and I can confidently say this hotel is exceptional. The staff goes above and beyond to ensure you’re taken care of at every turn, and the entire resort is kept in pristine condition.

The pool areas are spacious with plenty of sun loungers.

For food, the variety of restaurants is impressive. The seafood is always fresh. It was incredible and had something to suit every taste.

The lobby bar quickly became my favorite spot—it’s elegant, air-conditioned,The entertainment was enjoyable, but I felt it ended a little early most nights, often by 10:30 PM. The White Party on Fridays was fantastic, but it wrapped up just as the atmosphere was at its peak!

The hotel shop was quite pricey for snacks, but room service was reliable for getting crisps, sweets, and nuts.

The beach is stunning, and while there’s some seaweed, it’s cleared away each morning. I found the spa quite expensive for what it offered—access to the indoor pool, sauna, and steam room should be part of the all-inclusive package. The cocktails throughout the resort were fantastic, just remember to specify if you want alcohol in them

Thank you, Royalton, for an amazing experience!

Royalton Riviera Cancun: Resort 5 Estrelas em Benito Juárez, México

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino, opened in 2014, offering luxury accommodations and a variety of amenities in the Riviera Maya region.

história do royalton riviera cancun, um resort de luxo na Riviera Maya.

Desde sua abertura, o Royalton Riviera Cancun tem se destacado por oferecer acomodações de alta qualidade e uma ampla gama de amenidades, consolidando-se como um símbolo de luxo na região.

O Royalton Riviera Cancun, parte da coleção Autograph, foi inaugurado em 2014, marcando uma nova era de luxo e conforto na Riviera Maya, no México. Este resort all-inclusive rapidamente se estabeleceu como um destino preferido para viajantes que buscam experiências exclusivas e uma estadia memorável.

2014: Inauguração do resort, oferecendo acomodações de luxo e uma variedade de amenidades.

2015: Implementação do Diamond Club™, proporcionando experiências exclusivas aos hóspedes.

2016: Ampliação das opções gastronômicas, com a inclusão de 11 restaurantes e 12 bares.

uma experiência de luxo na Riviera Maya.

O Royalton Riviera Cancun exemplifica o que há de melhor em hospitalidade de luxo na Riviera Maya, combinando uma história de inovação e aprimoramento contínuo com uma dedicação aos detalhes que encanta seus hóspedes.

Outdoor Pools

Casino

Beach Access

Bars

Experience luxury at Royalton Riviera Cancun, an all-inclusive resort and casino offering stunning beaches and vibrant nightlife in Quintana Roo.

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

Explore a diverse range of dining experiences at Royalton Riviera Cancun, featuring international buffets and à la carte restaurants offering various cuisines.

Gourmet Marché

Hunter Steakhouse

Grazie Italian Trattoria

Armadillo

Caribbean Grill

Agave

SCORE Sports Bar and Lounge

Dining Options at Royalton Riviera Cancun

Opções gastronômicas no Royalton Riviera Cancun

Descubra uma variedade deliciosa de experiências culinárias no Royalton Riviera Cancun, onde cada refeição é uma aventura de sabores. Desde bufês internacionais até restaurantes à la carte que oferecem o melhor da gastronomia mundial, o resort garante uma experiência inesquecível para todos os paladares.

Comece sua experiência gastronômica com uma seleção de entradas que despertam o paladar, incluindo frutas frescas, saladas variadas, queijos, frios, pães, pâtisserie, dips diversos, sopas quentinhas e pratos quentes que agradam a todos os gostos.

Os pratos principais oferecem uma diversidade de sabores internacionais, incluindo sushi, sashimi, teppanyaki, sopa de miso, tempura, pratos teriyaki, carnes grelhadas, frutos do mar e opções vegetarianas. Restaurantes renomados como Zen, Hunter Steakhouse, Grazie Italian Trattoria, e Taj oferecem especialidades de diversas cozinhas, garantindo uma experiência culinária completa.

Finalize sua experiência com uma variedade de sobremesas irresistíveis, que incluem sorvetes, tortas, mousses e doces tradicionais de diversas culturas.

A carta de bebidas oferece uma seleção diversificada de coquetéis, vinhos, cervejas e refrigerantes, perfeitos para acompanhar sua refeição ou aproveitar momentos de descontração.

Aproveite as ofertas especiais do dia, criadas para surpreender e encantar seu paladar, sempre com ingredientes frescos e uma apresentação impecável.

Descubra o luxo do Royalton Riviera Cancun, resort all-inclusive com casino e vistas deslumbrantes. Viva momentos inesquecíveis no paraíso do México!

Royalton Riviera Cancun: Resort 5 Estrelas por Praias e Vida Noturna

Benito Juárez Municipality

Unlimited reservations and free dining and drinks, including access to 11 restaurants and 12 bars.

All-Inclusive Amenities

Exclusive perks such as access to a private pool and beach area, and exclusive restaurants.

Diamond Club™

Complimentary activities like kayaking, snorkeling, and paddleboarding.

Non-Motorized Water Sports

State-of-the-art gym facilities with daily free training sessions.

Fitness Center

Live shows, themed parties, and sports events broadcasted on big screen TVs.

Entertainment

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino Overview 

Nestled along the pristine shores of Cancún, Mexico, the Royalton Riviera Cancun is a luxurious all-inclusive resort that perfectly blends upscale comfort with vibrant Caribbean energy. This expansive beachfront paradise offers an unbeatable combination of family-friendly amenities, gourmet dining, and exclusive experiences to satisfy travelers seeking a memorable getaway.

Unforgettable dining experiences at your fingertips

Food lovers will delight in the resort's all-inclusive dining offering unlimited access to a variety of restaurants and bars without the hassle of reservations. From flavorful Tex-Mex specialties to fresh, expertly prepared seafood and international cuisine, every palate is catered to with impeccable quality and hygiene standards. Whether enjoying a casual buffet breakfast or an elegant à la carte dinner, guests can indulge in diverse flavors that make vacation dining truly special.

Exclusive luxury with the Diamond Club and Hideaway options

Elevate your stay by upgrading to the Diamond Club, which unlocks exclusive amenities including private check-in, personalized butler service, and access to tranquil lounges and pools away from the buzz. For those seeking serene adults-only vibes, the Hideaway section provides a peaceful retreat with its own pools and dining options, perfect for relaxing in style and privacy.

Royalton Riviera Cancun shines as a family destination with dedicated Kids' and Teens' Clubs offering supervised activities, games, and entertainment for children aged 4-12 and teenagers. Parents can unwind while the kids enjoy splash pads, pools, and engaging events designed especially for them. The resort’s spacious pool areas and splash pads ensure endless aquatic fun for all ages.

 including kayaking, snorkeling, and paddleboarding to explore the crystal-clear Caribbean waters.

 for those late-night cravings or private in-room dining indulgences.

 equipped with cardio and strength training equipment for staying active during your stay.

Indulge in the Royal Spa’s full suite of treatments including massages, facials, and hydrotherapy circuits designed to rejuvenate both body and mind. The serene beach setting and well-kept grounds dotted with local wildlife like iguanas and colorful birds create a tranquil backdrop for unwinding. Whether soaking up the sunrise on the soft sand or enjoying a soothing massage, guests find a perfect balance of activity and relaxation.

What guests love about Royalton Riviera Cancun

 with fresh ingredients and diverse global cuisines.

 including kids' and teens' clubs that keep young guests entertained and engaged.

 provide peaceful escapes for relaxation away from family areas.

 known for friendliness, helpfulness, and personalized attention.

Whether you're seeking a lively family vacation, a romantic escape, or a luxurious all-inclusive experience in Cancún, Royalton Riviera Cancun offers the perfect blend of comfort, exciting activities, and outstanding hospitality. Pack your bags and prepare for a vacation filled with **unforgettable moments**.

The Royalton Riviera Cancun, located in the heart of Quintana Roo, Mexico, is an upscale all-inclusive resort that promises a luxurious getaway. With direct beach access, multiple pools, and a variety of dining options, this resort caters to both families and couples looking for relaxation and adventure. The resort's amenities include a spa, fitness center, and numerous bars, making it an ideal destination for travelers seeking a comprehensive vacation experience.

The Royalton Riviera Cancun is known for its vibrant atmosphere and exceptional service, making it a popular choice among visitors.

• Diverse dining options with international cuisines
• Family-friendly amenities including kids' club and water park
• All-In Luxury® experience with unlimited reservations and free dining and drinks
• Exclusive Diamond Club™ perks for enhanced guest experience
• Complimentary non-motorized water sports and fitness center access

• Some guests reported issues with room cleanliness and maintenance
• Beach conditions affected by seaweed accumulation
• Limited availability of à la carte restaurant reservations
• Inconsistent service quality reported by some guests
• Additional fees for certain amenities and services

Families with young children, couples seeking a romantic getaway, and travelers looking for a comprehensive all-inclusive experience.

• Reservations for à la carte restaurants are recommended and can be made via the hotel app.
• Be prepared for potential seaweed on the beach, which is regularly cleaned.
• The resort is family-friendly, with numerous activities for children.
• Some amenities may incur additional fees, so check in advance.

The Royalton Riviera Cancun offers a blend of luxury and family-friendly amenities, making it a solid choice for various travelers. While some guests have raised concerns about cleanliness and service consistency, the overall experience remains positive, especially for those who take advantage of the Diamond Club perks. With its beautiful beach and diverse dining options, this resort is well-suited for a memorable vacation.

Quintana Roo

Experience the luxury of Royalton Riviera Cancun, a top all-inclusive family resort offering exquisite dining, a water park, and private beach access in Cancún.

Royalton Riviera Cancun - Luxury Family Resort in Cancún

Plan your perfect trip to Royalton Riviera Cancun with our expert itineraries and travel tips. Discover the best times to visit, dining guides, and family-friendly activities.

Best Itineraries & Tips for Visiting Royalton Cancun

Learn about the history, amenities, and exclusive features of Royalton Riviera Cancun, a premier family-friendly resort in the Riviera Maya region.

Waldorf Astoria Cancun