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Kuala Lumpur

Guests frequently praise the hotel's strategic location, spacious and clean rooms, and exceptional service. The variety and quality of dining options are also highly appreciated. However, some guests have noted areas for improvement in maintenance and value for money.

DoubleTree by Hilton Kuala Lumpur Overview and Guest Experiences in Malaysia's Capital City Hotel Scene.

Nestled within the vibrant Intermark Mall complex on Jalan Tun Razak, DoubleTree by Hilton Kuala Lumpur offers a polished stay in the heart of Malaysia's bustling capital. This high-end hotel is favored for its 

, stunning city views, and a location that makes exploring Kuala Lumpur a breeze. Guests love the friendly and attentive staff who elevate the experience with their exceptional service and warm hospitality.

Strategically set inside The Intermark Mall, the hotel offers unparalleled convenience for foodies and shoppers alike. With easy access to public transport and a free area shuttle service, guests find commuting around Kuala Lumpur hassle-free. The availability of spacious parking adds to the comfort of travelers arriving by car.

The hotel features well-appointed rooms that prioritize comfort with clean, spacious designs and modern bathrooms. Guests note the lovely city views from their rooms and appreciate the quiet that balances the bustling location. While some rooms show signs of wear and could benefit from updates, the overall comfort remains a highlight.

Facilities include an outdoor swimming pool perfect for relaxation, banquet and wedding venues ideal for celebrations, and an event space that hosts a variety of functions. The friendly staff consistently deliver top-notch service that guests frequently praise as a key reason to recommend the hotel.

Makan Kitchen restaurant presents a delightful range of choices featuring Chinese, Malay, and Indian cuisines, ensuring a satisfying start to your day with a breakfast buffet that guests describe as generous and diverse. While some visitors have requested more European-style breakfast options, the culinary variety reflects Malaysia’s rich cultural tapestry.

Guest Sentiment and Areas for Improvement

The overall community sentiment towards DoubleTree by Hilton Kuala Lumpur is positive. Guests consistently applaud the hotel's prime location, clean and spacious rooms, and outstanding staff service. However, there are constructive notes regarding the hotel's interior maintenance, dated decor in some rooms, and occasional logistical inconveniences with parking and elevator wait times.

While the hotel prides itself on cleanliness and comfort, some guests have experienced issues such as worn furnishings and limited power outlets in rooms. These insights are valuable for travelers seeking a balance between convenience and luxury during their Kuala Lumpur visit.

 Breakfast is available at an additional charge of MYR 64 per person per day.

Does the hotel offer airport transportation?

 Yes, the hotel provides airport shuttle services for guests.

 Yes, the hotel is pet-friendly and allows pets.

Asia

Malaysia

Nestled within the vibrant Intermark Mall in Kuala Lumpur, the **DoubleTree by Hilton Kuala Lumpur** offers a unique blend of luxury and convenience. This polished hotel is a haven for both leisure and business travelers, featuring spacious rooms with breathtaking views of the city skyline. Guests are greeted with the signature warm chocolate chip cookie upon arrival, setting the tone for a delightful stay.

 The hotel's central location makes it easy to explore nearby attractions, including the iconic Petronas Towers and the bustling Bukit Bintang shopping district.

The culinary experience at DoubleTree is nothing short of exceptional. The **Makan Kitchen** restaurant serves a diverse buffet that showcases the rich flavors of Malaysian cuisine, including dishes like Nasi Lemak and Roti Canai. Each bite is a journey through local culture, enhanced by the vibrant atmosphere of the dining area.

 For those seeking a refreshing drink, the **Axis Lounge** offers a selection of artisanal cocktails and fine wines, perfect for unwinding after a day of exploration.

Guests can enjoy a variety of amenities, including an outdoor pool, a well-equipped fitness center, and a relaxing spa. The hotel also offers a complimentary shuttle service to key attractions, making it easy to explore the best of Kuala Lumpur without the hassle of transportation.

DoubleTree by Hilton Kuala Lumpur is strategically located in the heart of the city, making it an ideal base for exploring local attractions. Just a short walk away, guests can visit the iconic **Petronas Towers**, indulge in shopping at **Pavilion Kuala Lumpur**, or experience the vibrant nightlife of **Bukit Bintang**. The hotel’s proximity to public transport ensures easy access to all parts of the city.

What is the check-in time at DoubleTree by Hilton Kuala Lumpur?

 Check-in is typically at 3 PM, while check-out is at 12 PM.

 Yes, a delicious breakfast buffet is available for guests.

 The hotel is close to the Petronas Towers, Bukit Bintang, and various shopping malls.

Whether you are traveling for business or leisure, DoubleTree by Hilton Kuala Lumpur promises an unforgettable experience. Book your stay today and immerse yourself in the luxury and comfort that awaits!

Polished quarters in a high-end hotel with dining & an outdoor pool, plus a free area shuttle.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUMzckppTTNnRRAB&d=17924085&t=1

places/ChIJCU_6Z8U3zDERi5h0mffSAuQ/reviews/ChdDSUhNMG9nS0VJQ0FnSUMzckppTTNnRRAB

I had the opportunity to stay in this hotel for 3 days on my recent first trip to Kuala Lumpur. I must say that I am fully satisfied and impressed with the facilities offered. The rooms are spacious with a lovely view of the city. The place is very clean and the staff are all friendly and polite. As it is centrally located in the city , commuting is easy. The breakfast buffet has a  huge variety spread. Overall a comfortable and pleasant stay. Will surely recommend.
Keep up the good work 👍👍

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURIaWNMZlVBEAE&d=17924085&t=1

places/ChIJCU_6Z8U3zDERi5h0mffSAuQ/reviews/ChZDSUhNMG9nS0VJQ0FnSURIaWNMZlVBEAE

Compared to its sister properties, I would say this one stands out as the best. Initially, I didn’t expect much, but I was pleasantly surprised. The service was very prompt. Although the room wasn’t clean upon arrival, housekeeping quickly addressed the issue within minutes. Some of the interiors are a bit worn, but as long as the room is clean and comfortable, I’m satisfied.

Being located inside The Intermark is a huge plus, as you can easily find food and groceries without leaving the building. There’s also spacious parking available, provided there’s no event. The check-in and check-out process was a breeze. I definitely love this hotel.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURQcjkzbkx3EAE&d=17924085&t=1

places/ChIJCU_6Z8U3zDERi5h0mffSAuQ/reviews/ChZDSUhNMG9nS0VJQ0FnSURQcjkzbkx3EAE

This is a disaster; it’s definitely not a 5-star hotel, barely 3 stars at best. The room conditions are terrible—very old and poorly maintained. The carpets are dirty, and on the first day of check-in, we found someone else’s trash on the floor. The bed linens are old and have holes, the beds are very uncomfortable, the pillows smell unpleasant, and the sofa is covered in stains—it’s long overdue for a professional cleaning. The set of personal hygiene items is incomplete for a 5-star hotel; for instance, there are no razors.

The breakfasts are not bad, but there’s almost nothing European except for omelets and fried eggs. The staff is friendly, but management seriously needs to pay attention to the interior condition of the rooms. Behind the staff’s smiles lie terrible rooms.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNQeExfM3N3RRAB&d=17924085&t=1

places/ChIJCU_6Z8U3zDERi5h0mffSAuQ/reviews/ChdDSUhNMG9nS0VJQ0FnSUNQeExfM3N3RRAB

I would have rated 2.5 stars given a choice but rounded up to 3 stars with the system limitation. Reason being I have mixed experiences on their staffs' service level. Front desk staff were helpful and they tried their level best to ease the check in crowd. Housekeeping was also good and there's always someone checking in to see if everything was okay. However, I wasn't pleased with 2 things - (1) rigidity of the staff at the executive lounge at level 34 and (2) food handling.

1) On the first day of arrival, I came to know that they will only serve food at the executive lounge from 5.15pm despite the information sheet indicated from 10am to 8pm. When the food was all set up at 5.15pm, the staff insisted that guests can only help themselves from 1730, nothing earlier than that. I think that was very rigid with regards to such precise timing. Anyway, I respect their rules but I really got annoyed when I went back on the second day at 7.30pm and they had cleared all the food. I asked for a glass of wine and they refused to serve and claimed that the lounge was closed. This was absolutely unprofessional and the operating hours was simply at their convenience.

2) The breakfast spread at Makan Kitchen was good with the options of Chinese, Malay and Indian Cuisine. I was disappointed to find a plastic piece in their pickle and the service recovery they could offer was a tin of cookies. I understand that these things may happen by mistake but it concerns me if today is a child eating it and it might pose danger.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNQbUpTWFB3EAE&d=17924085&t=1

places/ChIJCU_6Z8U3zDERi5h0mffSAuQ/reviews/ChZDSUhNMG9nS0VJQ0FnSUNQbUpTWFB3EAE

Disappointing Stay at DoubleTree by Hilton, Kuala Lumpur

My experience at DoubleTree by Hilton in KL has been one of the most confusing hotel stays I’ve ever had. Other than the room itself, it feels like there’s no “hotel” here at all. The property is incredibly inconvenient for guests, particularly when it comes to accessing the car park. To get to my room, I have to take two separate lifts and a set of escalators—and to make things worse, the escalators were not working, and the lifts often take 15-20 minutes to arrive. It’s a logistical nightmare that no guest should have to endure.

The hallways are another letdown—they feel like a depressing, poorly decorated office space rather than a hotel. There’s no ambiance or warmth; it honestly resembles a motel in some ways. The entire property feels lifeless and uninspired.

Now, let me highlight some positives. The rooms are great: spacious, comfortable, and spotlessly clean. The bathrooms are also very clean and well-maintained, which I truly appreciated. However, the rooms are not without their flaws. For instance, there are only two power outlets in the entire room—one at the bedside and one at the table. Both sides of the bed should have at least one outlet, and the existing sockets are old and loose, making it frustrating to charge devices.

I can’t comment much on the breakfast since I only tried it once, but the standout feature of this property is the staff. They were absolutely amazing—polite, friendly, and incredibly helpful. Their service was top-notch and honestly one of the few redeeming aspects of this hotel.

To sum it up, this property is ideal if you’re looking for a clean and comfortable room in a convenient location. But if you’re expecting an actual “hotel experience,” I wouldn’t recommend it. It lacks the feel of a proper hotel and is simply a building with nice rooms.

For me, this stay was a reminder that a brand name doesn’t guarantee a great experience. While the service was stellar, the property’s design and guest experience leave much to be desired. I personally won’t be returning to this property.

Luxury Stays at DoubleTree by Hilton Kuala Lumpur

DoubleTree by Hilton Kuala Lumpur is a modern hotel located in the heart of Kuala Lumpur, connected to The Intermark shopping and office complex. It offers a range of amenities and services to cater to both business and leisure travelers.

DoubleTree by Hilton Kuala Lumpur history overview.

Nestled in the vibrant heart of Kuala Lumpur, DoubleTree by Hilton Kuala Lumpur stands as a modern beacon of hospitality. Since its opening in 2013, this hotel has seamlessly blended convenience and comfort, being connected directly to The Intermark shopping and office complex. It has become a preferred destination for both business travelers and tourists seeking a stylish yet accessible stay in Malaysia’s bustling capital.

Key milestones in the hotel's development

The hotel’s journey began in 2013 as it opened its doors to guests, marking its debut as DoubleTree by Hilton Kuala Lumpur. The initial years saw the hotel quickly establishing a reputation for polished accommodations and thoughtful amenities. Just two years later, in 2015, the property underwent a significant renovation to elevate guest experiences further, reflecting a commitment to maintaining modern comforts and stylish interiors.

The hotel’s dedication to quality did not go unnoticed. In 2018, DoubleTree by Hilton Kuala Lumpur proudly received the “Travelers' Choice” award from TripAdvisor, an accolade that highlights exceptional service and guest satisfaction. This recognition speaks to the hotel’s efforts to provide a seamless blend of comfort, service excellence, and prime location advantages.

Designed with the modern traveler in mind, DoubleTree by Hilton Kuala Lumpur offers a variety of amenities including spacious rooms with stunning city views, versatile event spaces, and dining options that cater to diverse tastes. Its strategic location within The Intermark complex ensures easy access to shopping, offices, and entertainment, making it a convenient base for exploring the city or conducting business.

 - Marked the launch of a contemporary hotel in Kuala Lumpur's core.

 - Enhanced facilities to improve guest comfort and modern appeal.

 - Recognition for outstanding guest experiences and service quality.

Dining

Outdoor Pool

A vibrant tapestry of modernity and tradition unfolds at the esteemed DoubleTree by Hilton Kuala Lumpur, nestled within the bustling Intermark Mall. This locale captures the essence of Malaysia’s capital, where sleek high-rises brush the sky, and the rich heritage of the city seeps through its diverse neighborhoods. As guests step through the doors, they are greeted with the signature warm cookie, setting the tone for an unforgettable stay. The hotel serves as a strategic haven for travelers keen to explore the dazzling sights of Kuala Lumpur. Just a stone’s throw away, the iconic Petronas Twin Towers pierce the skyline, an architectural marvel that beckons visitors for both its breathtaking views and world-class shopping experiences at Suria KLCC. Meanwhile, a leisurely stroll leads to the lush aim of KLCC Park, a serene green oasis amongst the urban hustle, perfect for a picnic or a refreshing jog. DoubleTree encapsulates luxury, with its well-appointed rooms that offer an exquisite blend of comfort and style. Panoramic views of the cityscape or tranquil parklands can be enjoyed right from your window, providing a serene backdrop to your stay. Indulge in a culinary journey at the hotel’s restaurants, where local flavors sing harmoniously with international cuisines. As nightlife descends, the lively scene surrounding the Intermark Mall springs to life. From chic cafes to vibrant bars, there’s something to please every palate and thirst. In this corner of Kuala Lumpur, every moment vibrates with energy, inviting both adventure and relaxation. The DoubleTree by Hilton Kuala Lumpur is not just a place to stay, but a gateway to exploring the heart and soul of this captivating city.

DoubleTree by Hilton Kuala Lumpur

Explore a variety of dining experiences at our hotel, from local Malaysian flavors to international cuisines.

Makan Kitchen Buffet

Tosca Italian Restaurant

Axis Lounge High Tea

Cellar Door Gastropub

The Food Store

Dining Options at DoubleTree by Hilton Kuala Lumpur

Dining options at DoubleTree by Hilton Kuala Lumpur

Discover a diverse culinary journey at DoubleTree by Hilton Kuala Lumpur, where every meal invites you to savor exceptional flavors in a welcoming atmosphere. From authentic local dishes to international favorites, the dining venues here cater to every craving and palate.

Begin your meal with elegant selections at the Axis Lounge High Tea. Indulge in an assortment of delicate pastries, buttery scones, and finely crafted sandwiches, perfectly paired with premium tea selections for a relaxing and refined experience.

The hotel showcases an impressive variety of main dining options, each offering distinct flavors and specialties:

 – A vibrant buffet experience featuring Malaysian, Chinese, Indian, and Western cuisines with halal options available, ideal for those eager to explore a variety of authentic and international tastes.

 – Embrace classic Italian dining with freshly prepared pasta, thin-crust pizzas, succulent seafood, and expertly grilled meats for a sophisticated yet comforting meal.

 – A lively gastropub offering a menu of international dishes including grilled meats, fresh seafood, crisp salads, and hearty sandwiches, perfect for casual dining and social gatherings.

 – A selection of Western-inspired dishes including juicy burgers, flavorful pasta, fresh salads, and satisfying sandwiches for those seeking familiar comforts.

For a delightful sweet interlude, the Axis Lounge High Tea provides a sumptuous array of pastries and scones that pair beautifully with carefully curated tea selections, making it an ideal afternoon escape or light dessert option.

Although specific drink menus are not detailed here, guests can expect a curated selection of teas at the Axis Lounge High Tea and a variety of beverages to complement the international and local dishes served across the dining venues, perfect for relaxing or socializing.

Discover luxury at DoubleTree by Hilton Kuala Lumpur! Indulge in modern comfort, exquisite dining, and prime city views. Book your stay now!

5-Star DoubleTree Hotel in Kuala Lumpur City Center

Kuala Lumpur Municipality

A refreshing pool experience with various seating options.

Outdoor Saltwater Pool

Well-equipped gym with modern cardio and strength-training equipment.

24-Hour Fitness Center

Exclusive lounge offering complimentary breakfast and evening appetizers.

Executive Lounge Access

Discover DoubleTree by Hilton Kuala Lumpur: Comfort and Convenience in the Heart of the City.

Nestled within the bustling Intermark Mall in Kuala Lumpur, DoubleTree by Hilton offers guests a blend of polished accommodations and practical amenities in one of Malaysia’s vibrant urban centers. This hotel caters perfectly to travelers seeking a comfortable stay paired with easy access to the city's attractions and conveniences. Whether you're a foodie eager to explore local dining or a digital nomad in need of a reliable base, this establishment offers a convenient and well-rounded experience.

The hotel boasts spacious rooms, many offering lovely views of Kuala Lumpur’s dynamic skyline. Guests consistently praise the cleanliness and comfort of the accommodations. While some rooms show signs of wear, the overall atmosphere is welcoming and ideal for relaxation after a day of city adventures. Modern travelers will appreciate the thoughtful touches like spotless bathrooms and friendly, attentive staff who strive to make your stay pleasant and hassle-free.

Amenities for active and leisure travelers

Guests can enjoy a variety of amenities designed to enhance both wellness and relaxation. Take a refreshing dip in the outdoor saltwater pool, complete with diverse seating options that make it a serene urban oasis. Fitness enthusiasts will appreciate the 24-hour fitness center equipped with modern cardio and strength-training machines, perfect for maintaining your workout routine on the go.

For those who prefer a touch of exclusivity, the Executive Lounge provides complimentary breakfast and evening appetizers, making it a great spot to relax or network after a busy day. This added perk brings an elevated experience to your stay without extra charges.

Positioned in the heart of Kuala Lumpur, DoubleTree by Hilton offers easy access to shopping, dining, and entertainment right within the Intermark complex. This means guests can enjoy groceries, diverse culinary options, and retail therapy without stepping outside the building. The hotel’s central location also simplifies commuting around the city, making it an ideal base for exploring iconic sights or attending business engagements.

 — While many guests applaud the friendly staff, spacious rooms, and excellent location, some reviews mention areas for improvement such as room maintenance and hotel logistics. It’s a good idea to weigh these insights to ensure the hotel matches your expectations, especially if you prioritize a polished hotel ambiance. Nevertheless, the property's convenient features and amenities make it a popular choice for travelers looking for practical comfort in Kuala Lumpur.

Highlights of DoubleTree by Hilton Kuala Lumpur

 Enjoy a refreshing swim or relax poolside with several seating options.

 Access modern cardio and strength-training equipment anytime you want.

 Complimentary breakfast and evening appetizers in an exclusive setting.

Federal Territory

Experience luxury at DoubleTree by Hilton Kuala Lumpur. Enjoy spacious rooms, outdoor pool, and fine dining in the heart of the city. Book your stay now!

5-Star DoubleTree by Hilton Kuala Lumpur Hotel

Discover essential travel tips for your stay at DoubleTree by Hilton Kuala Lumpur. Explore dining options, nearby attractions, and more!

Travel Tips for DoubleTree by Hilton Kuala Lumpur

Learn about DoubleTree by Hilton Kuala Lumpur, a premier hotel offering exceptional service, dining, and amenities right in the city center.

Luxury Stays at DoubleTree by Hilton Kuala Lumpur

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