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Sydney

Guests appreciate the hotel's prime location and stunning harbor views. However, some note that certain facilities and decor may appear dated, and service quality can vary.

Experience Shangri-La Sydney: Luxury and Iconic Views in The Rocks District Australia’s Harbor Jewel 

Nestled in the historic and vibrant heart of The Rocks, Shangri-La Sydney offers a sophisticated retreat with breathtaking panoramic views of Sydney Opera House and the glistening harbor. This luxurious hotel perfectly combines timeless elegance with modern comforts, making it a prime choice for travelers seeking an exceptional stay in New South Wales’ capital. Whether you're a foodie hunting for top dining, a digital nomad craving inspiring surroundings, or a trend-conscious traveler, this destination fulfills all desires.

Rooms and Comforts with Iconic Harbor Views

Each room and suite at Shangri-La Sydney is meticulously designed to provide spacious, spotless, and stylish accommodations. Many rooms feature a comfortable living area with sofa beds and modern bathrooms, all curated to ensure the highest level of guest comfort. A standout highlight is the spectacular view of the Sydney Opera House and harbor, creating an unforgettable backdrop for your stay. Several guests have praised the room quality, calling it a perfect blend of luxury and coziness.

The staff at Shangri-La Sydney stands out for their warmth, attentiveness, and professionalism. Guests frequently mention how the team goes above and beyond to provide personalized service, from room upgrades to thoughtful assistance for families traveling with children. The hotel features the Horizon Club Lounge, a chic venue offering daily breakfast, afternoon tea, and evening canapés — all complemented by sweeping harbor views that make every meal an experience. Families will appreciate the hotel’s child-friendly atmosphere, and pet owners can rejoice knowing it’s a pet-friendly establishment.

Situated at 176 Cumberland Street, Shangri-La Sydney places you within walking distance of Sydney’s most iconic landmarks, bustling markets, and cultural hotspots. The nearby lifts and accessible pathways make exploring The Rocks convenient even with strollers or limited mobility. Shopping centers and city attractions are just a short stroll away, perfect for leisure and business travelers alike.

 who make every guest feel genuinely welcome.

Family-friendly environment and pet accommodations

 that cater to travelers of all ages and preferences.

What amenities are available in the Horizon Club Lounge?

 The Horizon Club Lounge offers daily breakfast, afternoon tea, and evening canapés, all accompanied by panoramic harbor views.

 Yes, Shangri-La Sydney is pet-friendly, allowing guests to bring their pets during their stay.

Does the hotel offer airport transportation?

 Yes, the hotel provides airport shuttle services for guests, ensuring convenient transfers to and from the airport.

The overall sentiment among visitors to Shangri-La Sydney is mixed yet largely positive. Guests rave about its prime location, effortless access to Sydney’s landmarks, and the unforgettable harbor views. Praise is often directed at the genuinely kind and professional staff who elevate the guest experience with thoughtful gestures and attentive service. While some visitors note that certain areas of the hotel may feel a bit dated and that service can vary, the majority leave with wonderful memories and a desire to return to this exceptional Sydney gem.

Australia

Nestled in the heart of The Rocks, Shangri-La Sydney offers a luxurious escape with breathtaking views of the iconic Sydney Opera House and Harbour. This sophisticated hotel combines elegance with a warm, inviting atmosphere, making it a perfect choice for both leisure and business travelers. Upon entering, guests are greeted by a stunning lobby adorned with contemporary art and plush furnishings, setting the tone for an unforgettable stay.

Café Mix, the hotel's signature restaurant, offers a delightful culinary journey with a diverse menu that caters to all tastes. Start your day with their renowned breakfast buffet, featuring fresh pastries, seasonal fruits, and made-to-order omelets. For lunch or dinner, indulge in the exquisite seafood platter, showcasing the freshest catches from local waters, paired with a zesty lemon butter sauce. Don't miss their signature dessert, the chocolate lava cake, which oozes rich chocolate goodness with every bite.

Guests can unwind at the Horizon Club, where complimentary afternoon tea and evening canapés are served, providing a perfect setting to relax after a day of exploration. The hotel also features a chic spa, offering a range of rejuvenating treatments that will leave you feeling refreshed and revitalized. For those looking to stay active, the fitness center is equipped with state-of-the-art equipment, ensuring you can maintain your workout routine while traveling.

Shangri-La Sydney is ideally situated within walking distance of some of Sydney's most famous landmarks, including the Sydney Opera House and the Royal Botanic Garden. Explore the historic streets of The Rocks, where you can find charming boutiques, art galleries, and vibrant markets. The hotel’s location also provides easy access to public transport, making it convenient to explore the broader Sydney area.

What is the check-in time at Shangri-La Sydney?

Check-in time is typically at 3 PM, but early check-in may be available upon request.

Yes, the hotel offers amenities for families, including a kids' menu and babysitting services.

Guests can easily visit the Sydney Opera House, Darling Harbour, and the Royal Botanic Garden, all within walking distance.

Whether you're seeking a romantic getaway, a family vacation, or a business trip, Shangri-La Sydney promises an exceptional experience. Book your stay today and immerse yourself in the luxury and charm of this iconic hotel.

Sophisticated hotel offering polished rooms & suites, plus a high-end restaurant & a chic spa.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURfbUpMajdnRRAB&d=17924085&t=1

places/ChIJsyWauUOuEmsRlyQeoNBkOXA/reviews/ChdDSUhNMG9nS0VJQ0FnSURfbUpMajdnRRAB

We were very happy during our stay here. The room was spotless and spacious with small living area with sofa bed and a great bathroom. The bed and room facilities were great. We had the opera house view and access to horizon club for Breakfast’s, afternoon tea and evening canapés which was great. The location is walking distance to all major attractions and the mall is about 10-15 minutes walk away through the beautiful city. Highly recommended.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNfeXJuYWJBEAE&d=17924085&t=1

places/ChIJsyWauUOuEmsRlyQeoNBkOXA/reviews/ChZDSUhNMG9nS0VJQ0FnSUNfeXJuYWJBEAE

We recently stayed at this hotel, and while there were a few hiccups during our check-in, the overall experience was positive. When we first arrived, our room wasn't ready, and we had to follow up multiple times. However, the last staff who assisted us quickly responded, especially after noticing my frustration with traveling with a baby. To our pleasant surprise, they upgraded our room, which was a thoughtful and appreciated gesture. If you're reading this, Nora (Sonora), thank you so much for your warm assistance. You definitely made our day brighter especially in this humid weather!

The staff throughout our stay were exceptional—courteous, friendly, and attentive. Breakfast at Cafe Mix was fantastic, offering a variety of options that were perfect for families with young children. Our baby made a bit of a mess during breakfast, but the staff were incredibly understanding and insisted that we didn’t need to clean up ourselves. They were happy to help, which made our experience even more relaxing.

The hotel is in a great location, close to popular attractions. We were pleased to find that the area around The Rocks now has lifts available, making it easy to get around with a pram, which was a new and convenient discovery for us.

Overall, despite the initial delay with our room, we had a wonderful stay, thanks to the friendly and attentive staff, the great location, and the family-friendly atmosphere. We left with smiles and would definitely return.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURfaU1LWWNnEAE&d=17924085&t=1

places/ChIJsyWauUOuEmsRlyQeoNBkOXA/reviews/ChZDSUhNMG9nS0VJQ0FnSURfaU1LWWNnEAE

210 per head for an all you can eat Christmas dinner at this restaurant last December 2024. Booked for 5 pax.

Food served fresh and warm. Various selection — seafood was great aside from the yummy desserts (a must!).

Drinks not included in the buffet.. drinks starts  at 8 dollars to 16 to a hundred bucks for those aged wine.

I would highly recommend if you can afford to try this place.

Due to high foot traffic people are included in the photo. May take down photos if owners aren’t happy for their photos posted. Personally would like to public legit experience and food review / service for this establishment.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNmNUtESGZnEAE&d=17924085&t=1

places/ChIJsyWauUOuEmsRlyQeoNBkOXA/reviews/ChZDSUhNMG9nS0VJQ0FnSUNmNUtESGZnEAE

Outstanding staff and exceptional service at this hotel! The front desk lady in the red jacket (I regret not asking for her name) was particularly remarkable - she provided warm, attentive, and genuinely caring service throughout our stay. Her bright smile and helpful demeanor made us feel truly welcomed.

What impressed me most was that every single staff member we encountered displayed the same level of kindness and professionalism. From the housekeeping team to the restaurant staff, everyone had this wonderful combination of being both highly professional and genuinely warm-hearted. Their natural friendliness and sincere desire to help guests created such a welcoming atmosphere.

It's rare to find a hotel where the entire team consistently delivers such excellent service with authentic kindness. This level of genuine hospitality really enhanced our stay and left a lasting positive impression.

Special appreciation to the lady in the red jacket - your dedication to guest service is exemplary!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUR2eUpIdmZnEAE&d=17924085&t=1

places/ChIJsyWauUOuEmsRlyQeoNBkOXA/reviews/ChZDSUhNMG9nS0VJQ0FnSUR2eUpIdmZnEAE

The hotel service and the staff service are excellent.

There was an emergency that we left our passports and cards in the safe when we checked out and got the urgent call from the hotel when we arrived at the airport, which is literally 40 min before our boarding time. But the hotel did a marvelous job that they managed to deliver our important items directly to the airport in a safe and timely manner.  Right before our boarding time! So we managed to catch our flight on time! I have to say it is a world class service from a famed five-star hotel and I appreciate their professionalism and care for clients so much!

Not to mention the room and view are also spectacular and impressive!  We booked the premium room and got the beautiful full view of Sydney Opera House and the harbor all day long! Shangri-la Sydney really left us a great experience!

Luxury Shangri-La Sydney: Family-Friendly Views in The Rocks

Shangri-La Sydney is a luxury hotel located in the historic Rocks district, offering unparalleled views of Sydney Harbour. It features 564 elegantly appointed guest rooms and suites, reflecting the vibrant hues of the harbor beyond.

Shangri-La Sydney History and Heritage Overview 

Nestled in the heart of Sydney’s iconic Rocks district, the Shangri-La Sydney hotel has stood as a symbol of luxury and refined hospitality since its inception in 2001. This premier harborside establishment boasts 564 elegantly appointed guest rooms and suites, all designed to capture the vibrant hues and breathtaking panoramas of Sydney Harbour. Its location at 176 Cumberland Street places it in close proximity to major city attractions, providing guests with an immersive local experience combined with world-class comfort.

The Shangri-La Sydney first opened its doors in 2001, instantly becoming a premier destination for travelers seeking exquisite accommodations with stunning views of the harbor. Over the years, it has built a reputation for exemplary service and sophistication, attracting both leisure visitors and business travelers alike.

In 2014, the hotel underwent significant renovations aimed at modernizing and enhancing guest experiences. These improvements refreshed the interiors and facilities, ensuring that Shangri-La Sydney remained at the forefront of luxury accommodation within the vibrant and historic Rocks neighborhood.

Experiencing The Rocks and Sydney Harbour

Staying at Shangri-La Sydney offers guests an exceptional vantage point to explore the historic Rocks district, famed for its centuries-old sandstone buildings, cobblestone lanes, and lively markets. The hotel provides easy walking access to the Sydney Opera House and other cultural landmarks, making it an ideal choice for travelers looking to soak in the city’s rich heritage alongside luxurious comfort.

 from spacious rooms and suites designed to reflect the vibrant maritime scenery.

 in The Rocks, offering proximity to Sydney’s major attractions and historic sites.

 and renovated facilities providing an elevated guest experience while maintaining the historic charm of the area.

Amidst the historic cobblestone streets of The Rocks, Shangri-La Sydney offers luxury and elegance with stunning views of Sydney Harbour and the iconic Sydney Opera House. The hotel features sumptuously decorated rooms, gourmet dining, and a chic spa, making it a perfect retreat in the heart of Sydney.

Shangri-La Sydney

Experience exquisite dining with breathtaking views at our renowned venues.

Altitude Restaurant

Blu Bar on 36

Dining Options at Shangri-La Sydney

Dining options at Shangri-La Sydney: a culinary journey with stunning views.

Nestled in the heart of The Rocks, Shangri-La Sydney offers an unforgettable dining experience that expertly blends sophisticated flavors with breathtaking harbor and city vistas. Whether you're seeking a refined meal or a stylish spot to unwind, the hotel's culinary venues cater to every palate with a focus on fresh, seasonal ingredients and modern Australian cuisine.

Begin your culinary adventure at Blu Bar on 36, where signature cocktails are complemented by an enticing selection of light bites. The sophisticated atmosphere combined with panoramic city views makes for a perfect setting to savor creative starters designed to awaken your appetite.

 invites diners to indulge in a contemporary feast featuring fresh, seasonal ingredients that celebrate the best of Australian produce. Each dish is thoughtfully crafted to pair beautifully with panoramic harbor views, delivering a feast for both the palate and the eyes.

Complete your meal with exquisite desserts that are a must-try highlight of Shangri-La Sydney's menu. Crafted to satisfy every sweet craving, these delightful treats perfectly cap off the sophisticated dining experience, ensuring a memorable finale.

Blu Bar on 36 elevates your evening with an innovative cocktail menu showcasing signature drinks crafted by expert mixologists. Complement your drink with light bites while enjoying sweeping views of Sydney’s skyline, creating an unforgettable atmosphere for socializing or relaxing.

 that enhance every dining moment, creating a stunning backdrop for culinary indulgence.

 that showcase the finest Australian ingredients and culinary craftsmanship.

 in a welcoming environment that complements the hotel's five-star reputation.

Experience luxury at Shangri-La Sydney, nestled in The Rocks. Enjoy breathtaking harbor views and world-class amenities. Book your dream stay now!

5-Star Shangri-La Sydney in The Rocks by the Harbor

Council of the City of Sydney

Exclusive access offering daily breakfast, afternoon tea, and evening canapés with stunning harbor views.

Horizon Club Lounge

A tranquil urban oasis offering a range of treatments inspired by ancient Asian healing practices.

Chi, The Spa

Discover Shangri-La Sydney: A luxurious retreat in the heart of The Rocks district in Sydney, Australia.

Nestled at 176 Cumberland Street in the historic and vibrant neighborhood of The Rocks, Shangri-La Sydney offers guests a polished and sophisticated hotel experience with breathtaking views of the iconic Sydney Opera House and harbor. Whether you're a foodie, a digital nomad seeking comfort and inspiration, or a trend-conscious traveler eager to explore Sydney’s landmarks, this five-star lodging blends urban luxury with warm, attentive service that makes every stay memorable.

Guests of Shangri-La Sydney can indulge in exclusive offerings such as the Horizon Club Lounge, which includes daily breakfast, afternoon tea, and evening canapés – all enjoyed with stunning panoramic harbor views. This private lounge offers a refined atmosphere perfect for relaxing or informal meetings while savoring delicious food and drinks.

For those seeking rejuvenation, Chi, The Spa provides a tranquil urban oasis where ancient Asian healing traditions and modern wellness techniques combine. Guests can enjoy a range of bespoke treatments designed to refresh mind, body, and spirit in a serene setting, making it the perfect escape after a day exploring Sydney’s bustling city.

Outstanding service and family-friendly atmosphere

 staff ensure every guest feels welcomed and cared for, with countless compliments highlighting the genuine kindness and professionalism of the team. From front desk to housekeeping and restaurant staff, their warm hospitality shines through, creating an inviting and relaxing environment.

The hotel is also thoughtfully equipped to welcome families, with child-friendly amenities and a convenient location close to major attractions. Accessibility improvements, such as lifts in The Rocks area, make it easy for guests traveling with strollers or special needs to explore the neighborhood comfortably.

While staying at Shangri-La Sydney, guests can enjoy fantastic dining experiences including festive occasions like an indulgent all-you-can-eat Christmas dinner featuring fresh, warm seafood and delectable desserts. The nearby Cafe Mix offers a diverse breakfast menu that's especially accommodating for families, making morning meals both convenient and delightful.

 – Steps from Sydney’s top attractions and a short walk to the city mall.

 – Friendly, professional staff dedicated to making your stay exceptional.

 – From spa treatments to elegant club lounges, designed for relaxation and indulgence.

New South Wales

Stay at Shangri-La Sydney, the premier luxury hotel in The Rocks, offering stunning harbour views, elegant rooms, and top-notch amenities. Book now!

Luxury Shangri-La Sydney Hôtel in The Rocks - Spectacular Harbour Views

Experience exquisite dining at Altitude Restaurant and rejuvenate at Chi Spa in Shangri-La Sydney. Unmatched views, exceptional service. Reserve today!

Discover Top Dining & Spa at Shangri-La Sydney - The Rocks, NSW

Immerse yourself in luxury at Shangri-La Sydney with panoramic harbour vistas, exclusive Horizon Club access, and world-class amenities. Plan your stay!

InterContinental Sydney, an IHG Hotel

Sydney Opera House

Whale Watching Sydney