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Syracuse

Europe

Italy

Nestled in the heart of Syracuse, the Ortea Palace Hotel stands as a beacon of luxury and elegance. This stunning establishment, housed in a historic building that once served as the postal palace, offers guests a unique blend of modern comfort and classic charm. With its breathtaking marble interiors and a prime location on Via Nazario Sauro, visitors are treated to a regal ambiance that is both inviting and sophisticated.

At the Ortea Palace, dining is an experience to savor. The hotel’s restaurant showcases the rich flavors of Sicilian cuisine, with standout dishes such as the exquisite "Pasta alla Norma," a delightful blend of eggplant, tomatoes, and ricotta salata, and the fresh "Pesce Spada alla Griglia," grilled swordfish that melts in your mouth. Pair these with a glass of local Nero d'Avola wine, and you have a meal that embodies the essence of Sicily.

One of the hotel’s most enchanting features is its luxurious spa, which offers a serene escape from the bustling city. Guests can unwind in the indoor pool, sauna, and steam room, all designed to provide a rejuvenating experience. A fun fact about the Ortea Palace is that it retains the charm of its historical roots while integrating modern amenities, making it a perfect retreat for both relaxation and exploration.

Situated in the vibrant city of Syracuse, the Ortea Palace is just a stone's throw away from the stunning Ortigia Island, known for its baroque architecture and lively markets. Visitors can explore the ancient ruins of the Temple of Apollo or enjoy a leisurely stroll along the picturesque waterfront. The hotel’s central location makes it an ideal base for discovering the rich history and culture of Sicily.

What is the Ortea Palace Hotel known for?

The hotel is renowned for its luxurious accommodations, exquisite dining options, and a stunning spa that offers a serene escape.

Syracuse is a city rich in history, culture, and stunning architecture, making it a must-visit destination for travelers seeking an authentic Sicilian experience.

Nearby attractions include the beautiful Ortigia Island, the Temple of Apollo, and the vibrant local markets.

Whether you are seeking a luxurious getaway or an adventure steeped in history, the Ortea Palace Hotel is the perfect destination. Book your stay today and immerse yourself in the beauty and culture of Syracuse.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTUNJNVppMHFRRRAB&d=17924085&t=1

places/ChIJaZATUSHPExMRKP7l7_ZO9Xs/reviews/ChdDSUhNMG9nS0VJQ0FnTUNJNVppMHFRRRAB

As a Titanium member I would like to thank all the stuff for the upgrade they provided. I saw another user commenting that it’s part of the status to get automatic upgrade. No, according to Marriott policy it’s based on availability including late c/o so the hotel holds the right to honor it or not and they are not required by policy. The sea view made the stay really enjoyable just like requested. The breakfast was so good, I think it was Giulietta the one to help with check in, she was very knowledgeable and helpful. The welcome drink was magical like out of some fairy world. This place needs an interior designer the only downside is that the harmony with furniture paint and floor is not in tune. Such a luxurious hotel needs an artist to make the harmony balanced.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTURRZzhHcS1BRRAB&d=17924085&t=1

places/ChIJaZATUSHPExMRKP7l7_ZO9Xs/reviews/ChdDSUhNMG9nS0VJQ0FnTURRZzhHcS1BRRAB

We had an absolutely perfect stay at Ortea Palace Luxury Hotel. From the moment we arrived, we were immersed in elegant, classical luxury—with stunning marble floors and walls throughout, creating a truly regal ambiance.

A special highlight was our incredible two-floor suite upgrade, featuring a spacious bathtub, two bathrooms, and exquisite furnishings that made our stay even more exceptional. The spa experience was another standout—a beautifully designed space with a pool, sauna, and steam room, offering the perfect place to relax and unwind.

Beyond the breathtaking interiors, it was the warm and professional staff that truly made our stay special. A huge thank you to the wonderful receptionist and especially Madame Concetta, who consistently went above and beyond to ensure we had everything we needed.

This hotel is truly a top-tier luxury experience, and we highly recommend it to anyone looking for an unforgettable stay in Syracuse!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTUR3dkxLMUNREAE&d=17924085&t=1

places/ChIJaZATUSHPExMRKP7l7_ZO9Xs/reviews/ChZDSUhNMG9nS0VJQ0FnTUR3dkxLMUNREAE

One of the best autograph collection hotels I've stayed at. The building is the former "postal palace" and rooms are themed after a specific font, ours being Futura.

+: Amazing location and historical building
+: Decent breakfast, excellent freshly squeezed orange juice and several dishes on order (some are extra £)
+/-: Spa with indoor pool (very warm water), sauna, hammam... Only open from 11 am to 7:30 pm.
+: That welcome drink 😁
+: The staff

-: no Chromecast enabled TV

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTURRbWNqVU5nEAE&d=17924085&t=1

places/ChIJaZATUSHPExMRKP7l7_ZO9Xs/reviews/ChZDSUhNMG9nS0VJQ0FnTURRbWNqVU5nEAE

The hotel itself is beautiful, and its location is excellent—perfect for exploring the city. The spa area, including the sauna and pool, was really good. However, our experience was far from what we expected from a hotel of this caliber.

First, while the staff was friendly, they were not very helpful when issues arose, often just apologizing without offering real solutions.

We requested a Suite Night Upgrade, which was granted, but it was presented as if they were doing us a special favor rather than simply honoring our status benefits. Unfortunately, the air conditioning in the entire building was turned off, and when we asked about it, the only explanation was that they had chosen not to turn on either the heating or cooling. Our room faced a fountain, making it incredibly noisy at night, but with no air conditioning, we had no choice but to leave the windows open. Their only solution was a tiny ventilator, with no offer to change rooms.

The lack of air conditioning extended to the gym, which, being in a windowless cellar, was unbearably hot. It wasn’t until other guests likely complained that they brought in mobile air conditioners.

Breakfast was consistently incorrect throughout our seven-night stay—whether it was missing items, incorrect coffee, or, more concerning, ingredients that my husband is allergic to being included in his meal.

One of the worst experiences was returning to our room after housekeeping, only to find a very strong urine smell in the toilet area. We reported it in the morning, and they promised to fix it, but when we returned in the evening, nothing had been done, and the smell had spread throughout the room. It took another complaint before they finally sent someone, but the problem wasn’t fully resolved. Only after we insisted again did a manager finally visit our room and acknowledge the issue—at which point, at 11 PM, they offered to move us, after an entire day of complaints.

As a Titanium member, I expected a smoother experience with late checkout, but they could not confirm it until the very last moment, unlike other hotels that provide this information well in advance.

Overall, while the hotel has great potential, the service was severely lacking. The staff seemed unwilling or unable to address issues properly, and for a hotel of this standard, we expected far better. Would think twice before returning.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnTUNBMmFLWTd3RRAB&d=17924085&t=1

places/ChIJaZATUSHPExMRKP7l7_ZO9Xs/reviews/ChdDSUhNMG9nS0VJQ0FnTUNBMmFLWTd3RRAB

Our reception was exceptional from the moment we checked in throughout all of our experiences with the warm engaging and professional staff. They epitomize what a 5 star hotel staff should aspire to be. They were very helpful in offering guidance with restaurant suggestions for lunch and dinner. They shared their local knowledge so we could experience what the Siracusa/Ortegia people consider their special culture of dining and socializing. My wife and I highly recommend the Ortea Palace Hotel of Sicily!!!

Luxury Stay at Ortea Palace Hotel, Siracusa, Sicily

Experience luxury at Ortea Palace Hotel in Siracusa, Sicily. Indulge in exquisite accommodations and stunning views. Book your unforgettable stay today!

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