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Alcobendas

Las opiniones de los clientes sobre Mercedes-Benz España en Alcobendas son mixtas. Mientras que algunos elogian la calidad de los vehículos y la posibilidad de entrega a domicilio, otros han expresado insatisfacción con el servicio al cliente y la comunicación.

Mercedes-Benz España, located at Av. de Bruselas, 30 in Alcobendas, Madrid, plays a vital role in the local community. The establishment not only serves as a dealership but also engages in various initiatives that enhance community welfare and promote local culture. With a history of commitment to quality and service, Mercedes-Benz España has become a recognizable name in the region, fostering connections that extend beyond automotive sales.

The establishment's community involvement is evident through its support of local events and partnerships that aim to uplift the Alcobendas area. By collaborating with various organizations, Mercedes-Benz España demonstrates its dedication to being a responsible corporate citizen.

Mercedes-Benz España collaborates with various local organizations to enhance community engagement. Some notable partnerships include:

Mercedes-Benz España hosts various events throughout the year, fostering a sense of community and cultural exchange. These events include:

Mercedes-Benz España is committed to sustainable practices that minimize environmental impact. The dealership implements several initiatives, including:

Feedback from the community reflects a mixed sentiment towards Mercedes-Benz España. While many appreciate the quality of vehicles and the convenience of home delivery, others express dissatisfaction with customer service. Here are some notable quotes:

To learn more about Mercedes-Benz España and its community initiatives, visit their dealership at Av. de Bruselas, 30, Alcobendas, Madrid. Engage with them on social media to stay updated on events and partnerships that make a difference in the community.

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Spain

Mercedes-Benz España, located at Avenida de Bruselas in Alcobendas, Madrid, is a prominent establishment known for its commitment to automotive excellence. Established as a key player in the luxury car market, this location serves as both a dealership and a service center, embodying the brand's legacy of innovation and quality. The sleek architecture and modern design reflect the brand's ethos, creating an inviting atmosphere for car enthusiasts and potential buyers alike. With a focus on customer service, the establishment has garnered a reputation for its attentive staff and comprehensive vehicle offerings.

While Mercedes-Benz España primarily focuses on automotive sales and services, the experience of visiting this establishment is complemented by its modern amenities. Visitors can enjoy a comfortable waiting area equipped with refreshments and Wi-Fi, making it a pleasant place to spend time while their vehicles are serviced. The staff is known for their exceptional customer service, ensuring that every visitor feels valued and well taken care of.

Complimentary refreshments available in the waiting area

Knowledgeable staff providing expert advice

Situated in Alcobendas, a vibrant suburb of Madrid, Mercedes-Benz España is conveniently located near several cultural and recreational attractions. The area is known for its modern architecture and green spaces, providing a pleasant environment for visitors. Nearby, the Parque de la Comunidad de Madrid offers a serene escape with walking paths and picnic areas, perfect for a leisurely afternoon. Additionally, the bustling city center of Madrid is just a short drive away, allowing visitors to explore the rich cultural heritage and vibrant nightlife of the capital.

Q: What services does Mercedes-Benz España offer? A: They provide vehicle sales, servicing, and customer support.

Q: Is there a waiting area for customers? A: Yes, there is a comfortable waiting area with refreshments.

Q: Are appointments necessary for service? A: While appointments are recommended, walk-ins are welcome.

Whether you're in the market for a luxury vehicle or simply need expert service, Mercedes-Benz España in Alcobendas is ready to assist you. Stop by today to experience their exceptional customer service and explore their impressive lineup of vehicles.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNnaWJ5R2JnEAE&d=17924085&t=1

places/ChIJzfRMjF0sQg0RHphohxpGoG4/reviews/ChZDSUhNMG9nS0VJQ0FnSUNnaWJ5R2JnEAE

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNQcmFpcm9nRRAB&d=17924085&t=1

places/ChIJzfRMjF0sQg0RHphohxpGoG4/reviews/ChdDSUhNMG9nS0VJQ0FnSUNQcmFpcm9nRRAB

Soy propietaria de un Mercedes 200  clase C lo compré en la Mercedes de Sevilla ubicada en Kansas City , la batería se descarga estando el coche en reposo , cada dos o tres días tengo que ir al garaje a ponerlo en marcha para recargarla , después de llevarlo varias veces No son capaces de arreglarlo.
Me dirijo a Atención al cliente de Mercedes Benz España y me dicen que cierran el expediente informativo, que le han dicho en Sevilla que ellos no han visto nada, vamos que el coche está bien.
Con toda certeza me han vendido un coche con defecto de fabricación .Después de gastarte un pastón y de llevarlo varias veces , que si es esto, que si es aquello…pero al final paga , pero te vienes con el coche sin arreglar.
Por otra parte Atención al cliente de Mercedes Benz España un desastre, te hablan muy bien, pero ya te digo el problema sigue y no te solucionan nada.
Mi consejo no se dejen llevar por el prestigio de la marca, ya no es lo que era.No compren Mercedes ya hay otras marcas mejores y con un servicio técnico adecuado.

I am the owner of a Mercedes 200 class C, I bought it at Mercedes de Sevilla located in Kansas City, the battery discharges while the car is at rest, every two or three days I have to go to the garage to start it to recharge it, after taking it several times. They are not able to fix it.
I go to Mercedes Benz Spain Customer Service and they tell me that they are closing the information file, that they have told him in Seville that they have not seen anything, the car is fine.
With all certainty they have sold me a car with a manufacturing defect. After spending a fortune and taking it several times, it may be this, it may be that... but in the end it pays, but you come back with the car unfixed.
On the other hand, Mercedes Benz Spain customer service is a disaster, they speak very well to you, but as I told you, the problem continues and they don't solve anything.
My advice is not to get carried away by the prestige of the brand, it is no longer what it used to be. Don't buy Mercedes, there are other better brands with adequate technical service.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURQOVBpWFlREAE&d=17924085&t=1

places/ChIJzfRMjF0sQg0RHphohxpGoG4/reviews/ChZDSUhNMG9nS0VJQ0FnSURQOVBpWFlREAE

Siento tener que escribir esta opinión. Mercedes es una marca europea y me gustaria que fuera un referente a seguir, pero no es así. Tenemos un vehículo Mercedes y tras llevarlo al concesionario por un problema mecánico, hemos podido experimentar que los concesionarios de la marca contratan a chavales jovenes, que siguen las instrucciones de una máquina y que no tienen un conocimiento integral del vehículo. La diferencia entre entrar a un concesionario Toyota y a uno Mercedes es abismal y por ello en la lista de fiabilidad cada marca está donde está.
Tras tener la mala experiencia en el concesionario lo comunicamos a Mercedes España y nos hemos sentido como cuando haces una consulta en unos grandes almacenes sobre un producto y te contestan con las especificaciones del producto que vienen en la caja.
En definitiva, si siguen bajando el nivel de calidad y profesionalidad pero pretenden cobrar como un gran servicio, nos obligaran a comprar vehículos japoneses.

I'm sorry to have to write this opinion. Mercedes is a European brand and I would like it to be a benchmark to follow, but it is not like that. We have a Mercedes vehicle and after taking it to the dealership for a mechanical problem, we have been able to experience that the brand's dealerships hire young kids, who follow the instructions of a machine and who do not have a comprehensive knowledge of the vehicle. The difference between entering a Toyota dealership and a Mercedes one is abysmal and that is why each brand is where it is on the reliability list.
After having the bad experience at the dealership, we communicated it to Mercedes Spain and we felt like when you ask a question in a department store about a product and they answer you with the specifications of the product that come in the box.
In short, if they continue to lower the level of quality and professionalism but intend to charge for great service, they will force us to buy Japanese vehicles.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURYNUxXemZnEAE&d=17924085&t=1

places/ChIJzfRMjF0sQg0RHphohxpGoG4/reviews/ChZDSUhNMG9nS0VJQ0FnSURYNUxXemZnEAE

Lamentablemente ninguna solución por parte de Mercedes o Mercedes España - «pasar la pelota» a terceros proveedores que cobran precios desorbitados por los certificados medioambientales va contra toda moral.
La historia - tenemos un SL500 de 2005, que tiene la norma Euro 4. Sin embargo, las autoridades españolas lo clasifican «automáticamente» como Euro 3, ya que Euro 4 no era obligatorio hasta el 1 de enero de 2006 (lógica española).

Si ahora quieres que te lo cambien, «sólo» necesitas un certificado del fabricante en el que se confirme la norma Euro.

Cuesta entre 10 y 50 euros en Opel o Audi.

Consulta a Mercedes Benz España: La respuesta es «ya no lo hacemos nosotros, sino que lo subcontratamos a una agencia llamada “GMR”, y esta agencia cobra la friolera de 605 euros por este certificado». Cuando pregunté cómo se había llegado a ese precio y si se trataba de un error, la respuesta fue «Mercedes España fija los precios».
Cuando pregunté a Mercedes España quién elige estos importes, la respuesta fue «No tenemos influencia en los precios de terceros proveedores».

Esto, querido equipo de Mercedes Benz, es un timo y no descansaré hasta que esto cambie.

Unfortunately, no solution on the part of Mercedes or Mercedes Spain - "passing the buck" to third party suppliers who charge exorbitant prices for environmental certificates goes against all morals.
The story - we have a SL500 from 2005, which has the Euro 4 standard. However, the Spanish authorities "automatically" classify it as Euro 3, since Euro 4 was not mandatory until January 1, 2006 (Spanish logic).

If you now want it changed, you "only" need a certificate from the manufacturer confirming the Euro standard.

It costs between 10 and 50 euros in Opel or Audi.

Consult Mercedes Benz Spain: The answer is "we no longer do it, but rather we subcontract it to an agency called "GMR", and this agency charges a whopping 605 euros for this certificate." When I asked how that price had been reached and if it was an error, the answer was "Mercedes Spain sets the prices."
When I asked Mercedes Spain who chooses these amounts, the answer was "We have no influence on the prices of third-party suppliers."

This, dear Mercedes Benz team, is a scam and I will not rest until this changes.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNQLUtiQTdnRRAB&d=17924085&t=1

places/ChIJzfRMjF0sQg0RHphohxpGoG4/reviews/ChdDSUhNMG9nS0VJQ0FnSUNQLUtiQTdnRRAB

Mercedes ya no es la marca que era antiguamente.
Más de 5 meses esperando para una luna y a día de hoy desde Mercedes España no saben cuando la van a recibir, no tienen fecha exacta. Si para una luna se tarda tanto tiempo, cuando sea una pieza más específica no me lo quiero ni imaginar.

Mercedes is no longer the brand it once was.
More than 5 months waiting for a moon and today from Mercedes Spain they do not know when they will receive it, they do not have an exact date. If it takes so long for a moon, when it is a more specific piece I don't even want to imagine it.

Mercedes-Benz España in Alcobendas: Premium Auto Services

Mercedes-Benz España, S.A.U. es la filial española de Mercedes-Benz, establecida en 1990. Se especializa en la fabricación y distribución de vehículos de motor, incluyendo automóviles de pasajeros y vehículos comerciales.

Founded in 1990, Mercedes-Benz España, S.A.U. stands as the Spanish subsidiary of the iconic automotive brand. The establishment was born from a vision to provide high-quality vehicles tailored to the needs of the Spanish market, focusing on both passenger and commercial vehicles. With a commitment to excellence, Mercedes-Benz España has become synonymous with luxury and innovation in the automotive industry.

1990: Establishment of Mercedes-Benz España, S.A.U.

Mercedes-Benz España has significantly influenced the automotive culture in Alcobendas and beyond. By engaging with local communities and participating in various events, the brand has fostered a strong connection with its customers. This engagement has not only enhanced brand loyalty but has also contributed to the local economy, creating jobs and supporting local initiatives.

The legacy of Mercedes-Benz España is upheld by a dedicated team of professionals, including skilled engineers, customer service representatives, and management. Their commitment to quality and customer satisfaction reflects the brand's core values. Founders and early contributors laid the groundwork for a company that continues to innovate and adapt to the changing automotive landscape.

Over the years, Mercedes-Benz España has evolved to meet the demands of modern consumers. The introduction of electric and hybrid vehicles showcases the brand's commitment to sustainability and innovation. By embracing new technologies and trends, the company remains a leader in the automotive industry, ensuring that it meets the needs of a diverse clientele.

As Mercedes-Benz España looks to the future, it remains committed to its heritage of quality and innovation. The brand continues to honor its roots while adapting to the ever-changing automotive landscape, ensuring that it remains a trusted name in the industry for years to come.

Customer Service

Luxury Vehicle Display

Mercedes-Benz España in Alcobendas offers a luxurious automotive experience with a stunning selection of vehicles and knowledgeable staff. This dealership showcases the latest models and provides insights into the legacy of Mercedes-Benz, making it a must-visit for car enthusiasts.

Mercedes-Benz España, S.A.U.

Menu Overview at Av. de Bruselas Alcobendas Dining Spot Madrid Spain 

Discover a thoughtfully curated menu inspired by local flavors and international favorites, located conveniently on Avenida de Bruselas in Alcobendas, Madrid. This dining destination offers a diverse selection of dishes designed to delight every palate.

Begin your culinary journey with an assortment of starters crafted to awaken the appetite. Each starter is prepared with fresh ingredients and innovative techniques, offering a perfect balance of textures and flavors.

The mains feature a sumptuous range of dishes designed to satisfy discerning foodies and those seeking a memorable meal. From expertly cooked proteins to vibrant vegetarian options, every plate reflects a dedication to quality and flavor.

Indulge in a selection of decadent desserts that provide a sweet conclusion to your dining experience. These offerings highlight both classic and contemporary inspirations, crafted to satisfy any sweet tooth.

Complement your meal with a curated selection of beverages, including refreshing cocktails, fine wines, and artisanal non-alcoholic options. The drink menu is designed to enhance the flavors of your food and elevate your overall dining experience.

 - A unique dish inspired by the freshest seasonal ingredients, crafted daily to offer an exclusive tasting experience.

 - A curated multi-course feast showcasing the chef's signature techniques and local produce, available only on weekends.

Discover Mercedes-Benz España in Alcobendas! Experience luxury cars and exceptional service. Visit us today for a test drive and drive your dream!

Luxury Cars Experience in Alcobendas, Spain

Alcobendas Municipality

Servicio de entrega de vehículos directamente en la ubicación del cliente.

Entrega a domicilio

Posibilidad de recibir el vehículo el mismo día de la compra.

Entrega el mismo día

Mercedes-Benz España, S.A.U. in Alcobendas Madrid Spain: premium vehicles and customer-focused services at Avenida de Bruselas 30 location.

Located in the vibrant city of Alcobendas, just north of Madrid, Mercedes-Benz España, S.A.U. at Avenida de Bruselas 30 offers an impressive selection of new and pre-owned Mercedes-Benz vehicles. Whether you’re a discerning driver looking for the latest luxury models or seeking reliable used cars, this dealership meets diverse automotive needs.

New and pre-owned Mercedes-Benz vehicles for every preference

This location specializes in the sale of both brand-new models from the renowned Mercedes-Benz lineup and quality used cars. Customers appreciate having access to a wide range of vehicles, from sporty sedans to robust SUVs, all crafted with the renowned Mercedes-Benz commitment to performance, luxury, and safety.

Comprehensive financing and insurance solutions

Understanding that purchasing a luxury vehicle is a significant investment, Mercedes-Benz España offers tailored financing options and insurance packages designed to fit individual customer requirements. This approach ensures that acquiring your dream Mercedes-Benz is both accessible and secure, providing peace of mind alongside style and performance.

Authorized service and genuine parts for lasting quality

Beyond sales, this establishment boasts a fully authorized workshop specializing in Mercedes-Benz vehicles. Expert technicians provide top-tier maintenance and repair services, using only genuine Mercedes-Benz parts. This guarantees that your vehicle retains its optimal condition, performance, and value over time.

Why choose Mercedes-Benz España, Alcobendas?

 - New and certified pre-owned Mercedes-Benz models to suit your lifestyle.

 - Customized plans designed to make luxury car ownership effortless and affordable.

 - Authorized service center with genuine parts ensures your vehicle’s longevity and performance.

 - Situated in Alcobendas with easy access from Madrid and surrounding areas.

Located at Av. de Bruselas, 30 in Alcobendas, Madrid, Mercedes-Benz España is a prominent establishment known for its high-quality vehicles and customer service. However, it has faced mixed reviews regarding its service and communication.

Mercedes-Benz España is ideal for car enthusiasts and potential buyers looking for high-quality vehicles. It's also a suitable choice for those seeking reliable service and support.

Before visiting, it's advisable to check for any specific vehicle requirements or service appointments. Additionally, be prepared for potential wait times during busy periods.

Mercedes-Benz España offers a blend of high-quality vehicles and accessible facilities. However, the inconsistent customer service and communication issues may deter some potential customers. Overall, it remains a notable choice for those seeking luxury vehicles in Alcobendas.

Community of Madrid

Descubre Mercedes-Benz Alcobendas en Madrid: coches premium, servicios a domicilio, entregas rápidas y atención accesible en Avenida de Bruselas.

Mercedes-Benz España Alcobendas Centro - Lujo y Calidad

Explora las instalaciones de Mercedes-Benz en Alcobendas, Madrid. Servicios, historia, opiniones y horarios de atención en nuestra guía completa.

Guía de Visita Mercedes-Benz Alcobendas - Madrid, Spain

Opening hours for Mercedes-Benz Alcobendas, Madrid. Find opening hours for Mercedes-Benz Alcobendas, Madrid on Av. de Bruselas, 30 - novacircle.com

Mercedes-Benz España in Alcobendas: Premium Auto Services

Dining and Culinary Delights

Location and Nearby Attractions

FAQs

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