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Alcobendas

Las opiniones de los clientes sobre Mercedes-Benz España, S.A.U. son variadas. Mientras que algunos elogian la calidad de los vehículos y la atención al cliente, otros han expresado insatisfacción con los tiempos de espera y la comunicación en el servicio postventa.

Discover Mercedes-Benz España, S.A.U. in Alcobendas

Nestled in the vibrant community of Alcobendas, Madrid, Mercedes-Benz España, S.A.U. stands as a prominent destination for automotive enthusiasts and those seeking premium vehicles. Located on Avenida de Bruselas, this establishment offers a blend of new and pre-owned vehicles, including a notable selection of electric and hybrid models, catering to the evolving preferences of eco-conscious drivers.

Mercedes-Benz España, S.A.U. offers much more than just vehicles. Besides an extensive inventory, the dealership provides comprehensive financing and insurance services, ensuring a seamless buying experience. Their commitment to quality continues post-purchase with genuine spare parts and professional service, supporting owners long after the sale.

Customer experience and community sentiment

The community sentiment around Mercedes-Benz España is a mix of enthusiasm and critique. 

While many customers praise the excellent quality of vehicles and friendly customer service, others have raised concerns about the responsiveness and communication during after-sales service. These contrasting views highlight the importance of ongoing improvements in service delivery to maintain brand loyalty.

Mercedes-Benz España prioritizes customer convenience with facilities adapted for people with reduced mobility. Additionally, the dealership accepts both credit and debit cards, making transactions streamlined and accessible for all buyers.

¿Qué servicios ofrece Mercedes-Benz España, S.A.U.?

 Ofrece venta de vehículos nuevos y de ocasión, servicios de financiación y seguros, y servicio postventa con repuestos originales.

¿Aceptan tarjetas de crédito y débito?

 Sí, aceptan tanto tarjetas de crédito como de débito para facilitar las transacciones.

¿Tienen vehículos eléctricos disponibles?

 Sí, disponen de una gama de vehículos eléctricos y híbridos.

 Sí, ofrecen la opción de entrega a domicilio para la comodidad de sus clientes.

 Sí, las instalaciones están adaptadas para personas con movilidad reducida.

Europe

Spain

Overview  
Mercedes-Benz España, located at Avenida de Bruselas, 30 in Alcobendas, Madrid, is not just a dealership; it’s an experience that embodies luxury, innovation, and a rich automotive heritage. As you step into this sleek establishment, the aroma of polished leather and the gleam of high-end vehicles envelop you, setting the stage for an unforgettable journey into the world of Mercedes.

At Mercedes-Benz España, visitors can explore a stunning array of vehicles that showcase the brand's commitment to excellence. From the sleek lines of the latest C-Class to the robust elegance of the GLE, each model tells a story of craftsmanship and innovation. The dealership not only offers cars but also a glimpse into the future of mobility with electric and hybrid options that are both eco-friendly and performance-driven.

While Mercedes-Benz España is primarily known for its vehicles, the experience is complemented by a selection of refreshments that cater to discerning tastes. Visitors can enjoy a selection of gourmet coffees and pastries, perfect for a quick break while exploring the latest models. The ambiance is designed to be inviting, allowing guests to relax and savor the moment.

 The dealership is renowned for its exceptional customer service and a wide range of luxury vehicles.

 To experience the latest in automotive technology and luxury, along with personalized service.

 The dealership is conveniently located near various shopping centers and parks, making it easy to plan a full day of activities.

One of the standout features of Mercedes-Benz España is its commitment to customer satisfaction. The staff is trained to provide personalized experiences, ensuring that every visitor feels valued. Additionally, the dealership often hosts exclusive events where potential buyers can test drive new models in a controlled environment, allowing them to experience the performance and luxury firsthand.

Whether you're in the market for a new vehicle or simply want to immerse yourself in the world of luxury automobiles, Mercedes-Benz España is the place to be. With its exceptional service, stunning vehicles, and inviting atmosphere, it promises an experience that goes beyond mere transactions. Plan your visit today and discover the elegance and innovation that Mercedes-Benz has to offer.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNnaWJ5R2JnEAE&d=17924085&t=1

places/ChIJzfRMjF0sQg0RHphohxpGoG4/reviews/ChZDSUhNMG9nS0VJQ0FnSUNnaWJ5R2JnEAE

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNQcmFpcm9nRRAB&d=17924085&t=1

places/ChIJzfRMjF0sQg0RHphohxpGoG4/reviews/ChdDSUhNMG9nS0VJQ0FnSUNQcmFpcm9nRRAB

Soy propietaria de un Mercedes 200  clase C lo compré en la Mercedes de Sevilla ubicada en Kansas City , la batería se descarga estando el coche en reposo , cada dos o tres días tengo que ir al garaje a ponerlo en marcha para recargarla , después de llevarlo varias veces No son capaces de arreglarlo.
Me dirijo a Atención al cliente de Mercedes Benz España y me dicen que cierran el expediente informativo, que le han dicho en Sevilla que ellos no han visto nada, vamos que el coche está bien.
Con toda certeza me han vendido un coche con defecto de fabricación .Después de gastarte un pastón y de llevarlo varias veces , que si es esto, que si es aquello…pero al final paga , pero te vienes con el coche sin arreglar.
Por otra parte Atención al cliente de Mercedes Benz España un desastre, te hablan muy bien, pero ya te digo el problema sigue y no te solucionan nada.
Mi consejo no se dejen llevar por el prestigio de la marca, ya no es lo que era.No compren Mercedes ya hay otras marcas mejores y con un servicio técnico adecuado.

I am the owner of a Mercedes 200 class C, I bought it at Mercedes de Sevilla located in Kansas City, the battery discharges while the car is at rest, every two or three days I have to go to the garage to start it to recharge it, after taking it several times. They are not able to fix it.
I go to Mercedes Benz Spain Customer Service and they tell me that they are closing the information file, that they have told him in Seville that they have not seen anything, the car is fine.
With all certainty they have sold me a car with a manufacturing defect. After spending a fortune and taking it several times, it may be this, it may be that... but in the end it pays, but you come back with the car unfixed.
On the other hand, Mercedes Benz Spain customer service is a disaster, they speak very well to you, but as I told you, the problem continues and they don't solve anything.
My advice is not to get carried away by the prestige of the brand, it is no longer what it used to be. Don't buy Mercedes, there are other better brands with adequate technical service.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURQOVBpWFlREAE&d=17924085&t=1

places/ChIJzfRMjF0sQg0RHphohxpGoG4/reviews/ChZDSUhNMG9nS0VJQ0FnSURQOVBpWFlREAE

Siento tener que escribir esta opinión. Mercedes es una marca europea y me gustaria que fuera un referente a seguir, pero no es así. Tenemos un vehículo Mercedes y tras llevarlo al concesionario por un problema mecánico, hemos podido experimentar que los concesionarios de la marca contratan a chavales jovenes, que siguen las instrucciones de una máquina y que no tienen un conocimiento integral del vehículo. La diferencia entre entrar a un concesionario Toyota y a uno Mercedes es abismal y por ello en la lista de fiabilidad cada marca está donde está.
Tras tener la mala experiencia en el concesionario lo comunicamos a Mercedes España y nos hemos sentido como cuando haces una consulta en unos grandes almacenes sobre un producto y te contestan con las especificaciones del producto que vienen en la caja.
En definitiva, si siguen bajando el nivel de calidad y profesionalidad pero pretenden cobrar como un gran servicio, nos obligaran a comprar vehículos japoneses.

I'm sorry to have to write this opinion. Mercedes is a European brand and I would like it to be a benchmark to follow, but it is not like that. We have a Mercedes vehicle and after taking it to the dealership for a mechanical problem, we have been able to experience that the brand's dealerships hire young kids, who follow the instructions of a machine and who do not have a comprehensive knowledge of the vehicle. The difference between entering a Toyota dealership and a Mercedes one is abysmal and that is why each brand is where it is on the reliability list.
After having the bad experience at the dealership, we communicated it to Mercedes Spain and we felt like when you ask a question in a department store about a product and they answer you with the specifications of the product that come in the box.
In short, if they continue to lower the level of quality and professionalism but intend to charge for great service, they will force us to buy Japanese vehicles.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURYNUxXemZnEAE&d=17924085&t=1

places/ChIJzfRMjF0sQg0RHphohxpGoG4/reviews/ChZDSUhNMG9nS0VJQ0FnSURYNUxXemZnEAE

Lamentablemente ninguna solución por parte de Mercedes o Mercedes España - «pasar la pelota» a terceros proveedores que cobran precios desorbitados por los certificados medioambientales va contra toda moral.
La historia - tenemos un SL500 de 2005, que tiene la norma Euro 4. Sin embargo, las autoridades españolas lo clasifican «automáticamente» como Euro 3, ya que Euro 4 no era obligatorio hasta el 1 de enero de 2006 (lógica española).

Si ahora quieres que te lo cambien, «sólo» necesitas un certificado del fabricante en el que se confirme la norma Euro.

Cuesta entre 10 y 50 euros en Opel o Audi.

Consulta a Mercedes Benz España: La respuesta es «ya no lo hacemos nosotros, sino que lo subcontratamos a una agencia llamada “GMR”, y esta agencia cobra la friolera de 605 euros por este certificado». Cuando pregunté cómo se había llegado a ese precio y si se trataba de un error, la respuesta fue «Mercedes España fija los precios».
Cuando pregunté a Mercedes España quién elige estos importes, la respuesta fue «No tenemos influencia en los precios de terceros proveedores».

Esto, querido equipo de Mercedes Benz, es un timo y no descansaré hasta que esto cambie.

Unfortunately, no solution on the part of Mercedes or Mercedes Spain - "passing the buck" to third party suppliers who charge exorbitant prices for environmental certificates goes against all morals.
The story - we have a SL500 from 2005, which has the Euro 4 standard. However, the Spanish authorities "automatically" classify it as Euro 3, since Euro 4 was not mandatory until January 1, 2006 (Spanish logic).

If you now want it changed, you "only" need a certificate from the manufacturer confirming the Euro standard.

It costs between 10 and 50 euros in Opel or Audi.

Consult Mercedes Benz Spain: The answer is "we no longer do it, but rather we subcontract it to an agency called "GMR", and this agency charges a whopping 605 euros for this certificate." When I asked how that price had been reached and if it was an error, the answer was "Mercedes Spain sets the prices."
When I asked Mercedes Spain who chooses these amounts, the answer was "We have no influence on the prices of third-party suppliers."

This, dear Mercedes Benz team, is a scam and I will not rest until this changes.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNQLUtiQTdnRRAB&d=17924085&t=1

places/ChIJzfRMjF0sQg0RHphohxpGoG4/reviews/ChdDSUhNMG9nS0VJQ0FnSUNQLUtiQTdnRRAB

Mercedes ya no es la marca que era antiguamente.
Más de 5 meses esperando para una luna y a día de hoy desde Mercedes España no saben cuando la van a recibir, no tienen fecha exacta. Si para una luna se tarda tanto tiempo, cuando sea una pieza más específica no me lo quiero ni imaginar.

Mercedes is no longer the brand it once was.
More than 5 months waiting for a moon and today from Mercedes Spain they do not know when they will receive it, they do not have an exact date. If it takes so long for a moon, when it is a more specific piece I don't even want to imagine it.

Mercedes-Benz España in Alcobendas: Premium Auto Services

Mercedes-Benz España, S.A.U. es la filial española de Mercedes-Benz, dedicada a la comercialización de vehículos y servicios relacionados. Con sede en Alcobendas, Madrid, ha sido un referente en el sector automotriz español.

Mercedes-Benz España, S.A.U. has played a pivotal role in the Spanish automotive industry since its inception.

The Historical Overview of Mercedes-Benz España, S.A.U.

Based in Alcobendas, Madrid, **Mercedes-Benz España** is the Spanish subsidiary of the iconic German automaker, dedicated to the marketing of vehicles and related services. Since its foundation in 1952, it has become a benchmark in the Spanish automotive sector.

1952: Foundation of Mercedes-Benz España, S.A.U.

1980: Opening of the first dealership in Madrid.

2000: Introduction of the electric vehicle line to the Spanish market.

2010: Inauguration of new facilities in Alcobendas.

2020: Launch of the EQ range of electric vehicles.

These milestones highlight the **progressive evolution** of Mercedes-Benz España, from its **foundation** to its current status as a leader in the **electric vehicle** market. With a commitment to sustainable transportation solutions, the company continues to strive for innovation and excellence, maintaining its reputation as a trusted name in the automotive industry.

Customer Service

Luxury Vehicle Display

Mercedes-Benz España in Alcobendas offers a luxurious automotive experience with a stunning selection of vehicles and knowledgeable staff. This dealership showcases the latest models and provides insights into the legacy of Mercedes-Benz, making it a must-visit for car enthusiasts.

Mercedes-Benz España, S.A.U.

Discover Mercedes-Benz España in Alcobendas! Experience luxury cars and exceptional service. Visit us today for a test drive and drive your dream!

Luxury Cars Experience in Alcobendas, Spain

Alcobendas Municipality

Ofrece una amplia gama de vehículos nuevos y de ocasión de la marca Mercedes-Benz.

Venta de vehículos nuevos y de ocasión

Proporciona opciones de financiación y seguros adaptadas a las necesidades de los clientes.

Servicios de financiación y seguros

Cuenta con un taller autorizado para mantenimiento y reparación de vehículos, así como venta de repuestos originales.

Servicio postventa y repuestos

Mercedes-Benz España, S.A.U. in Alcobendas Madrid Spain: premium vehicles and customer-focused services at Avenida de Bruselas 30 location.

Located in the vibrant city of Alcobendas, just north of Madrid, Mercedes-Benz España, S.A.U. at Avenida de Bruselas 30 offers an impressive selection of new and pre-owned Mercedes-Benz vehicles. Whether you’re a discerning driver looking for the latest luxury models or seeking reliable used cars, this dealership meets diverse automotive needs.

New and pre-owned Mercedes-Benz vehicles for every preference

This location specializes in the sale of both brand-new models from the renowned Mercedes-Benz lineup and quality used cars. Customers appreciate having access to a wide range of vehicles, from sporty sedans to robust SUVs, all crafted with the renowned Mercedes-Benz commitment to performance, luxury, and safety.

Comprehensive financing and insurance solutions

Understanding that purchasing a luxury vehicle is a significant investment, Mercedes-Benz España offers tailored financing options and insurance packages designed to fit individual customer requirements. This approach ensures that acquiring your dream Mercedes-Benz is both accessible and secure, providing peace of mind alongside style and performance.

Authorized service and genuine parts for lasting quality

Beyond sales, this establishment boasts a fully authorized workshop specializing in Mercedes-Benz vehicles. Expert technicians provide top-tier maintenance and repair services, using only genuine Mercedes-Benz parts. This guarantees that your vehicle retains its optimal condition, performance, and value over time.

Why choose Mercedes-Benz España, Alcobendas?

 - New and certified pre-owned Mercedes-Benz models to suit your lifestyle.

 - Customized plans designed to make luxury car ownership effortless and affordable.

 - Authorized service center with genuine parts ensures your vehicle’s longevity and performance.

 - Situated in Alcobendas with easy access from Madrid and surrounding areas.

Community of Madrid

Explore new and pre-owned luxury vehicles at Mercedes-Benz España, Alcobendas. Exceptional service, financing, and electric cars await—visit us today!

Discover Luxury Vehicles at Mercedes-Benz Alcobendas

Unlock the best tips for buying at Mercedes-Benz España in Alcobendas. Ensure top service and explore our electric vehicle range.

Your Guide to Mercedes-Benz España, Alcobendas

Learn about Mercedes-Benz España, a leader in the automotive industry based in Alcobendas, Madrid. Discover our history and services offered.

Mercedes-Benz España in Alcobendas: Premium Auto Services

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