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Suma Wholefoods, a worker-owned cooperative in Elland, West Yorkshire, has received mixed reviews from both customers and employees. Customers appreciate the ethical business practices and the quality of products, but some have noted issues with customer service. Employees have praised the benefits and the cooperative culture but have raised concerns about management and work-life balance.

Discovering Suma Wholefoods in Elland: A Hub for Organic and Fairtrade Excellence in West Yorkshire United Kingdom 

Nestled in the vibrant Lowfields Business Park in Elland, West Yorkshire, Suma Wholefoods stands out as a premier destination for those passionate about vegetarian, organic, fairtrade, and natural products. This establishment combines a commitment to ethical sourcing with a smooth, efficient experience for businesses and individual food enthusiasts alike.

What makes Suma Wholefoods a community favorite

Suma's reputation is built on its efficient delivery service, welcoming staff, and well-organized operations. Many customers praise the quick unloading process and the friendly gatehouse team that make every visit feel seamless and professional. The warehouse operates almost like a well-oiled machine, ensuring that orders are handled swiftly to meet the demands of busy commercial clients.

 some customers have expressed frustration about delivery delays and communication gaps. This mixed sentiment reflects the challenges inherent in logistics but also points to opportunities for further improvement in customer service and transparency.

Delivery available for orders over £250 with a minimum order value of £100.

Curbside pickup option directly from the Elland warehouse.

Payment option includes accepting debit cards for convenient checkout.

Restroom facilities available on-site for a comfortable visit.

Frequently asked questions about Suma Wholefoods

What are Suma Wholefoods' operating hours?

 Suma operates Monday to Friday from 9:00 AM to 5:00 PM and remains closed on weekends.

Does Suma Wholefoods offer delivery services?

 Yes, delivery is available for orders above £250 with a minimum order value of £100.

 Yes, orders over £150 receive a 3% discount, rewarding bulk buyers.

Can I collect my order from the warehouse?

 Absolutely, customers are welcome to collect their orders directly from the Elland warehouse.

What types of products does Suma Wholefoods offer?

 Their specialty is in vegetarian, organic, fairtrade, and natural products catering to conscious consumers.

The local and wider community hold mixed views about Suma Wholefoods. While some customers have expressed frustration with delivery delays and communication, many praise the warehouse staff's politeness and operational efficiency. Employee reviews tend to be more favorable, highlighting a positive internal culture that supports the company's mission in sustainable food supply. This blend of feedback showcases the dynamic nature of running an ethical wholesaler in today's fast-paced market.

Europe

United Kingdom

Nestled in the heart of Elland, Suma is not just a grocery store; it's a vibrant hub for food lovers and conscious consumers alike. This establishment is renowned for its commitment to sustainability, offering a wide range of organic and ethically sourced products. From the moment you step inside, the inviting aroma of fresh produce and baked goods envelops you, creating an atmosphere that feels both warm and welcoming. Suma stands out with its unique approach to grocery shopping, combining quality with a strong sense of community.

At Suma, the culinary experience is elevated by their selection of standout dishes and beverages. One must-try is the vibrant vegan curry, bursting with flavors from locally sourced vegetables and spices that dance on your palate. Pair this with their refreshing organic ginger beer, which offers a zesty kick that perfectly complements the meal. Another highlight is their artisanal bread, baked fresh daily, with a crust that crackles and a soft, fluffy interior that begs to be slathered with rich, organic butter.

One of the unique aspects of Suma is its cooperative model, where customers can become members and participate in decision-making processes. This not only fosters a sense of community but also ensures that the products offered align with the values of the patrons. Additionally, Suma's commitment to zero waste is evident in their bulk buying options, allowing customers to bring their own containers and reduce packaging waste.

Located at G15, Lowfields Business Park, Suma is easily accessible and surrounded by the picturesque landscapes of West Yorkshire. Visitors can explore nearby attractions such as the historic Shibden Hall, a stunning 15th-century manor house, or take a leisurely stroll along the scenic Calderdale Way. The vibrant town of Halifax is just a short drive away, offering additional shopping and dining options.

 Suma is known for its commitment to sustainability and offering a wide range of organic and ethically sourced products.

 Visiting Suma offers a unique grocery shopping experience that prioritizes community involvement and environmental responsibility.

 Nearby attractions include Shibden Hall and the scenic Calderdale Way, perfect for a day of exploration.

Whether you're a local or just passing through, Suma invites you to experience a grocery shopping adventure like no other. Join the community, savor the flavors, and make a positive impact on the environment. Come visit us today and discover what makes Suma a beloved destination in Elland.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURfLUthYlV3EAE&d=17924085&t=1

places/ChIJ859zGRfde0gRlYPHi1vC29I/reviews/ChZDSUhNMG9nS0VJQ0FnSURfLUthYlV3EAE

I am extremely disappointed with the service I received from this company. I placed an order online and waited nearly a month for it to arrive, but it never did. When I emailed customer service to inquire about my order, I received no response. I then had to call them, only to be told that my package had been damaged, which is why it was never delivered.

The most frustrating part is that they made no effort to notify me of this issue beforehand. Instead, I had to reach out to them myself to find out what happened. When I spoke to their representative, they asked if I wanted a refund or a replacement, but not once did they apologize for the inconvenience or acknowledge their lack of communication.

This level of service is completely unacceptable. Poor customer service and no accountability.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURYc0xtSlJ3EAE&d=17924085&t=1

places/ChIJ859zGRfde0gRlYPHi1vC29I/reviews/ChZDSUhNMG9nS0VJQ0FnSURYc0xtSlJ3EAE

Early morning delivery was speedy. They didn't mind about moving failed DHL pallets to get to their goods. The gatehouse guy is awesome. Very effective and gets you on bay quickly. Almost like a military operation in here. Exactly how other companies should be. Bench mark set. Definitely one of the best tips I've ever had. Almost a full load done in under 30 minutes 💯👍

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUN2djlTeWhRRRAB&d=17924085&t=1

places/ChIJ859zGRfde0gRlYPHi1vC29I/reviews/ChdDSUhNMG9nS0VJQ0FnSUN2djlTeWhRRRAB

Been here quite a few times the gentleman on the Gatehouse is so polite so nice, the lads that unload you are super efficient
I have been driving lorries 29 years And this is the fastest most efficient place to get Unloaded
Well done, Suma

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNlcnBqYm5RRRAB&d=17924085&t=1

places/ChIJ859zGRfde0gRlYPHi1vC29I/reviews/ChdDSUhNMG9nS0VJQ0FnSUNlcnBqYm5RRRAB

Blocked the road with terrible parking on double yellows. Mentioned to driver that he is now blocking in other delivery vans and several cars, just shrugged his shoulders and walked away. Terrible attitude.

Ulverston
14/9/22
8:30

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURadWZETkRBEAE&d=17924085&t=1

places/ChIJ859zGRfde0gRlYPHi1vC29I/reviews/ChZDSUhNMG9nS0VJQ0FnSURadWZETkRBEAE

Pretty sure the lady I spoke to on the phone as I made an enquiry was thinking about me in a lewd way. As a man in my mid fifties I'm delighted. Will order again.

Suma Grocery Store in Elland, West Yorkshire - Quality Delivery & Curbside Pickup

Suma Wholefoods was founded in 1977 as a worker-owned cooperative in Elland, West Yorkshire. It has grown to become one of Europe's largest equal-pay organizations, delivering over 7,000 vegetarian, natural, responsibly sourced products to businesses and communities across the UK and internationally.

Restroom

Curbside Pickup

Suma is a vibrant hub of organic groceries and sustainable products located in Elland, West Yorkshire. This grocery store offers a wide range of fresh produce, whole grains, and artisanal goodies, emphasizing a commitment to sustainability and community-driven food options.

Suma

Discover Suma in Elland, West Yorkshire—a unique eco-conscious grocery store offering organic delights! Visit today to enjoy sustainable shopping!

Discover Suma: Eco-Friendly Groceries in Elland

Elland Municipality

Discover Suma in Elland: Your Efficient Grocery Hub in West Yorkshire United Kingdom 

Nestled in the heart of Elland, West Yorkshire, Suma stands out as a pivotal grocery destination for locals and businesses alike. Located at G15, Lowfields Business Park on Lacy Way, this establishment offers a streamlined experience tailored to those who value speed, efficiency, and a reliable range of supermarket goods. Whether you're a food lover, a local business owner, or simply seeking a dependable place to shop, Suma’s presence in this busy industrial hub ensures your needs are met with precision.

Why Suma Stands Out in the Local Grocery Scene

Suma is more than just a grocery store; it is praised for its operational excellence and customer-centric approach. Visitors frequently mention the friendly gatehouse staff who provide a courteous welcome, making every visit a pleasant experience. The unloading and delivery processes are executed with military-like precision, ensuring swift service that busy customers appreciate. Early morning deliveries are handled with impressive speed, making it a benchmark for other local suppliers.

 ensuring your goods arrive when you need them.

Polite and efficient staff at the gatehouse

 who make every visit smooth and welcoming.

 that respects your time and keeps operations moving swiftly.

 and payment options including debit cards for easy transactions.

 adding to your convenience during visits.

Located conveniently within the Lowfields Business Park, Suma is easily accessible for anyone in the HX5 9DB postal area. Whether you're picking up groceries for your home or managing supplies for your business, the location’s well-organized layout ensures quick and easy access. With a reputation for setting benchmarks in delivery and unloading efficiency, customers can expect a hassle-free experience every time.

Embrace the local vibes and discover why Suma is a trusted name in Elland for grocery and food supplies.

 to take advantage of speedy morning deliveries.

 to maintain smooth traffic flow for all visitors.

 for quick and convenient shopping trips.

Discovering Suma in Elland: A balanced overview of its strengths and challenges.

Suma, located in the heart of Elland, West Yorkshire, is a distinctive grocery destination celebrated for its ethical business practices and commitment to organic and fairtrade products. As a worker co-operative, it fosters a unique workplace culture that resonates with socially conscious consumers seeking a responsible shopping experience. Customers benefit from perks like free delivery on large orders and discounts for bulk purchases, making it an attractive option for those prioritizing both sustainability and value.

Suma operates under a worker co-operative model, ensuring fair treatment and shared ownership among employees.

Wide range of organic and fairtrade products: 

The store offers a comprehensive selection that appeals to health-conscious shoppers and ethical consumers alike.

Convenient delivery and savings options: 

Customers enjoy free delivery for large orders and attractive discounts on bulk purchases, enhancing value and convenience.

Despite its appeal, Suma has received mixed customer reviews that highlight some challenges. Some shoppers have expressed frustration about order delays and limited communication, which can impact the overall experience. Additionally, the store's operating hours are somewhat limited, potentially restricting access for those with varied schedules.

Another important consideration is that Suma does not provide in-store shopping for the general public, focusing instead on orders and deliveries. This model may be less convenient for customers who prefer browsing in a physical store environment.

Suma in Elland stands out as a pioneering ethical grocery co-operative offering an extensive selection of organic and fairtrade goods, with a focus on bulk and delivery services. While the store excels in sustainable practices and customer savings, prospective shoppers should be aware of its operational limitations and the mixed feedback regarding customer service. Overall, it remains a compelling option for those aligned with its values and shopping model.

West Yorkshire

Discover Suma Wholefoods in Elland, West Yorkshire. Organic, fair trade, and gluten-free products in a worker-owned cooperative environment. Shop ethically today!

Suma Organic Store in Elland, West Yorkshire - Ethical Shopping

Experience sustainable shopping at Suma in Elland, West Yorkshire. Eco-friendly packaging, local sourcing, and community engagement await. Explore now!

Visit Suma in Elland - Eco-Friendly, Employee-Owned Store in UK

Opening hours for Suma Wholefoods, Elland. Find opening hours for Suma Wholefoods, Elland at G15, Lowfields Business Park - novacircle.com