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DoubleTree by Hilton Hotel México City Santa Fe plays a vital role in the Santa Fe community, serving as a hub for both business and leisure travelers. Its proximity to the Expo-Bancomer Santa Fe Convention Center makes it a preferred choice for conferences and events, fostering connections among local businesses and visitors alike. The hotel not only provides comfortable accommodations but also engages with the community through various initiatives.

The hotel’s commitment to community involvement is evident in its partnerships with local organizations and businesses, enhancing the overall experience for guests and locals alike.

Collaboration with local artisans to showcase their crafts in the hotel.

Partnerships with local farms to provide fresh, organic ingredients for the hotel’s restaurant.

Engagement in local charity events and fundraising initiatives.

DoubleTree by Hilton Hotel México City Santa Fe hosts a variety of events that cater to both the local community and hotel guests. From cultural exhibitions to business conferences, the hotel provides a versatile space for gatherings. The hotel’s event team works closely with local organizations to ensure that each event reflects the community's spirit and values.

The hotel is committed to sustainable practices, including energy-efficient systems and waste reduction initiatives. By sourcing locally and minimizing environmental impact, DoubleTree by Hilton Hotel México City Santa Fe aims to create a positive footprint in the community.

Guests have shared their experiences, highlighting the warm hospitality and community-focused initiatives. One guest remarked, 'The hotel feels like a part of the Santa Fe community, not just a place to stay.' This sentiment reflects the hotel’s efforts to foster connections and create memorable experiences.

Connect with DoubleTree by Hilton Hotel México City Santa Fe

For those looking to experience the vibrant community spirit of Santa Fe, DoubleTree by Hilton Hotel México City Santa Fe invites you to stay and connect. Whether for business or leisure, the hotel offers a welcoming environment that embraces local culture and hospitality.

The story of DoubleTree by Hilton Hotel México City Santa Fe

Founded with a vision to provide a welcoming and comfortable stay, the DoubleTree by Hilton Hotel in Santa Fe, Mexico City, has become a prominent lodging choice for both business and leisure travelers. The hotel embodies the spirit of hospitality, offering guests a warm welcome with its signature chocolate chip cookies upon arrival.

Opened in 2015, the hotel quickly established itself as a key player in the Santa Fe area.

Expanded its amenities to include a heated indoor pool and a fitness center within the first year.

Became a preferred venue for business conferences due to its proximity to Expo-Bancomer Santa Fe.

The DoubleTree by Hilton Hotel has embraced the vibrant culture of Santa Fe, integrating local art and cuisine into its offerings. The hotel collaborates with local artisans to showcase their work, creating a unique atmosphere that reflects the community's spirit.

The hotel is led by a dedicated team of hospitality professionals who prioritize guest satisfaction. Their commitment to service excellence is evident in every interaction, ensuring a memorable experience for all visitors.

In recent years, the DoubleTree by Hilton has adapted to changing traveler needs by enhancing its digital services and amenities. With a focus on sustainability, the hotel has implemented eco-friendly practices, ensuring a responsible approach to hospitality.

As the DoubleTree by Hilton Hotel México City Santa Fe looks to the future, it remains committed to its founding principles of hospitality and community engagement. The hotel continues to be a beloved destination for visitors seeking comfort and a taste of local culture.

DoubleTree by Hilton Hotel México City Santa Fe

Located in the vibrant Santa Fe district of Mexico City, the DoubleTree by Hilton Hotel offers a blend of comfort and convenience. This contemporary hotel features spacious rooms, a restaurant, a bar, and excellent amenities, making it suitable for both business and leisure travelers. With its proximity to the Expo-Bancomer Santa Fe Convention Center, it stands out as a prime choice for those attending events in the area.

Modern and spacious rooms with comfortable beds.

Excellent on-site dining options, including a bar.

Convenient location near major business centers.

Some guests reported issues with room keys not working.

Some complaints about slow breakfast service.

This hotel is ideal for business travelers attending conferences at the nearby Expo-Bancomer, as well as families looking for a comfortable stay in Santa Fe. Its amenities cater to both work and leisure, making it a versatile option for various visitors.

Guests should be aware of potential delays during peak check-in times. It's advisable to confirm breakfast inclusions in advance to avoid misunderstandings. Additionally, the hotel offers a shuttle service, which can be a convenient option for exploring the surrounding area.

The DoubleTree by Hilton Hotel México City Santa Fe presents a mixed experience. While it boasts modern amenities and a convenient location, some operational issues have been reported by guests. With attentive staff and comfortable accommodations, it remains a solid choice for travelers, but potential visitors should be prepared for some inconsistencies.

DoubleTree by Hilton Hotel México City Santa Fe.

Nestled in the heart of Santa Fe, the **DoubleTree by Hilton Hotel México City Santa Fe** offers a perfect blend of comfort, convenience, and modern amenities. Located just a stone's throw away from the bustling Expo-Bancomer Santa Fe Convention Center, this hotel caters to both business and leisure travelers alike. Experience a warm welcome with the signature DoubleTree chocolate chip cookies upon check-in, setting a delightful tone for your stay.

The hotel boasts **spacious and well-furnished rooms**, featuring the renowned Sweet Dreams® by DoubleTree beds, blackout curtains, and high-definition televisions. Complimentary WiFi ensures you stay connected, making it an ideal choice for those traveling for work. In addition, the on-site amenities include a heated indoor pool and a fully equipped fitness center, perfect for unwinding after a busy day.

Indulge in delicious meals at the hotel’s **on-site restaurant**, where an array of culinary delights awaits. The District Lounge offers a relaxed atmosphere to enjoy cocktails and unwind after a day of meetings or sightseeing. Whether you’re in the mood for a hearty breakfast or a light snack, the dining options here are designed to satisfy varied palates.

The hotel’s prime location in **Santa Fe** puts you close to various attractions, including shopping centers, upscale dining options, and cultural sites. Explore the vibrant atmosphere of the neighborhood or take a short drive to downtown Mexico City for more adventures. The convenience of this location allows guests to easily balance work and play.

Álvaro Obregón

North America

Mexico

Overview of DoubleTree by Hilton Hotel México City Santa Fe

DoubleTree by Hilton Hotel México City Santa Fe offers a contemporary and welcoming atmosphere, ideal for both business and leisure travelers. Established in a vibrant area of Santa Fe, this hotel combines modern amenities with a touch of local charm. Guests are greeted with the signature warm DoubleTree chocolate chip cookies, setting a friendly tone for their stay. The hotel is strategically located next to the Expo-Bancomer Santa Fe Convention Center, making it a prime choice for those attending events or conferences.

The on-site restaurant at DoubleTree offers a delightful array of culinary options, perfect for satisfying any palate. Guests can enjoy a variety of dishes that highlight local flavors and international cuisine. The restaurant's ambiance is designed to enhance the dining experience, making it an excellent spot for both casual meals and special occasions.

Signature DoubleTree Chocolate Chip Cookies

The hotel features spacious rooms equipped with Sweet Dreams® by DoubleTree beds, ensuring a restful night's sleep. Guests can take advantage of amenities such as a heated indoor pool, a fitness center, and complimentary WiFi. The attentive staff is dedicated to providing a pleasant stay, making it a favored choice among visitors.

Situated in the bustling Santa Fe neighborhood of Mexico City, the hotel is surrounded by a variety of cultural attractions, shopping centers, and dining options. Guests can easily explore the nearby Expo-Bancomer Convention Center, making it a convenient base for business travelers. The vibrant local scene offers a mix of modernity and tradition, enhancing the overall experience.

A: Yes, the hotel offers secure parking for guests.

A: Check-in is at 3 PM and check-out is at 12 PM.

Q: What are the check-in and check-out times?

A: Yes, breakfast is included for most bookings.

A: Yes, complimentary shuttle services are available.

Q: Does the hotel offer shuttle services?

Unpretentious rooms & suites in a contemporary hotel with a restaurant & a bar, plus a pool & a gym.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTUNBcDVLR0V3EAE&d=17924085&t=1

places/ChIJR9tKgcMA0oURo7i2-2lTycs/reviews/ChZDSUhNMG9nS0VJQ0FnTUNBcDVLR0V3EAE

We had a very bad experience in the last week of January. All of us were denied access to our rooms, as keys didn’t work, every night and they had to reprogram them and many had to be reprogrammed multiple times.  They also tried to charge us for meals we didn’t take. The room was cold and the heating wasn’t working. After several calls, they provided room heater to heat. The breakfast was not great and took time in replenishing the items.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTUNBeDlqV09BEAE&d=17924085&t=1

places/ChIJR9tKgcMA0oURo7i2-2lTycs/reviews/ChZDSUhNMG9nS0VJQ0FnTUNBeDlqV09BEAE

Me and my wife were in a group of 49 people travelled from Houston, Texas, USA to Mexico City.   Our accommodation was booked in Double tree hotel run by Hilton In Santasc, Mexico.  During our stay from January 29, 2025 to 1st February, 2025, we and other members of our group faced the following problems:

1.	  We waited in the lobby for getting our room key more than 2 hours.   The staff at the front desk were not friendly/cooperative and finally we got the key for our Room No. 143.  But, the room was not opened.  After two trips to the front desk, we were able to open the room.
2.	  The room was very cold with no heating facility, the thermostat was in Off position.   We notified to the front desk but no action was taken.  During our 3 night’s stay, no one tried to resolve the problem.
3.	Frist day we reached the hotel, we found two bottles of water and two packets of coffee powder in the room.   When we requested for a creamer and sugar, the room service staff stated that “nothing is free”.   If we use the coffee powder/creamer/sugar or drink water,  we need to pay for that.  This is ridiculous.   We often travel in many countries and stayed in  4/5-star hotels, but never had any bad experience like this hotel.
4.	On 30th January, 2025 morning we went for the breakfast, the restaurant staff asked for the room number which we have given.   After the breakfast, they held us in the restaurant for more than one hour by telling that we need to pay for the breakfast even though in our booking the free breakfast was included.  Finally, we had to call our coordinatior for clearing the situation.
5.	On 30th January 2025 night around 9 pm we reached the hotel after the whole day busy schedule and dinner from outside, we went to the room, but not able to open the room.  Again, we made a trip to the reception, we were told that since we have not paid the money for the breakfast, they will not allow us to enter into the room.  Our valuables were in that locked room.   After a long argument with the front desk staff, we had to call the manager of the hotel to assist us.  He was also not very helpful initially and our coordinator finally said that If you are not  letting us getting into the room, we are going to call the police.   Finally, they activated the room key one by one.  It took almost 2 hours.
6.	Again on 31st night, the same problem aroused.
7.	On 1st February, 2025 when everybody checked out, they submitted a large bill.   When asked, they said that it was for the dinner we ate.  In fact, we never had a dinner at this hotel.  So, our stay in this particular hotel was not satisfactory.
8.	When entering into the hotel on the first day, our bus parked on the road outside the hotel premise.  We requested the restaurant people to open the glass door to get close to the elevator.  But they denied and we had to climb the stairs with our luggage to reach to the reception.  In fact, in other hotels, there are people to assist.

This is a shameful for the Hotel run by Hilton.  We will not recommend your hotel to any of our family/friends in future.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTUNBLTltaE5nEAE&d=17924085&t=1

places/ChIJR9tKgcMA0oURo7i2-2lTycs/reviews/ChZDSUhNMG9nS0VJQ0FnTUNBLTltaE5nEAE

The worst and arogant management..

We stayed there for 3 nights and no fresh towels and supplies..

Hostile attitude by the staff.

Managment were acting as 'Customer Repallent' . Their actions and behaviour was a killer of our happiness during this tour..

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUMzM3VLdElnEAE&d=17924085&t=1

places/ChIJR9tKgcMA0oURo7i2-2lTycs/reviews/ChZDSUhNMG9nS0VJQ0FnSUMzM3VLdElnEAE

I recently stayed at the DoubleTree by Hilton Hotel Mexico City Santa Fe for a business trip, and I was thoroughly impressed with the experience. The hotel is conveniently located next to the Expo-Bancomer Santa Fe Convention Center, making it perfect for both business and leisure travelers.

The room was spacious and well-furnished, featuring a comfortable Sweet Dreams® by DoubleTree bed, blackout curtains, and a 42-inch HDTV. The complimentary WiFi was fast and reliable, which was essential for my work. I also appreciated the work desk and the quiet environment that allowed me to focus.

One of the highlights of my stay was the warm welcome with the DoubleTree Chocolate Chip Cookies. It's a small gesture, but it made a big difference in setting a positive tone for my stay. The on-site restaurant offered delicious meals, and the District Lounge was a great spot to unwind with a cocktail.

The hotel also boasts excellent amenities, including a heated indoor pool, a fitness center, and a convenient shuttle service. The staff was friendly and attentive, always ready to assist with any requests.

Overall, my stay at the DoubleTree by Hilton Hotel Mexico City Santa Fe was a pleasant one. I would definitely recommend this hotel to anyone visiting the area.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnTURBczllNlV3EAE&d=17924085&t=1

places/ChIJR9tKgcMA0oURo7i2-2lTycs/reviews/ChZDSUhNMG9nS0VJQ0FnTURBczllNlV3EAE

We 48 people were stayed at this hotel during our mexico trip.  The worst customer service ever we had and irresponsible front office staffs.  Do not recommend to anyone.

Luxury DoubleTree by Hilton Santa Fe: Ideal for Business & Leisure

Explore the Delectable Menu at DoubleTree by Hilton Hotel Mexico City Santa Fe 

At the DoubleTree by Hilton Hotel Mexico City Santa Fe, guests indulge in a culinary journey that perfectly complements its vibrant and contemporary atmosphere. The on-site dining options offer a delightful mix of flavors, crafted to satisfy both business travelers and leisure seekers alike. Whether you're seeking a light bite or a full-course meal, the menu is thoughtfully curated to highlight fresh ingredients and bold tastes.

Begin your meal with a selection of tantalizing starters that awaken your palate. From crisp garden salads bursting with seasonal vegetables to warm, savory soups infused with authentic Mexican spices, each dish is prepared to elevate your dining experience.

The main courses showcase a perfect blend of international and local Mexican cuisine. Guests can enjoy succulent grilled meats, vibrant vegetable medleys, and expertly crafted pasta dishes. Each plate is designed to offer hearty satisfaction with a refined touch, making every dinner memorable.

Finish your meal on a sweet note with decadent desserts that include rich chocolate delights, traditional Mexican sweets, and refreshing fruit-based treats. These handcrafted desserts provide the perfect balance of indulgence and freshness to satisfy your sweet tooth.

The beverage menu features a curated selection of fine wines, handcrafted cocktails, and freshly brewed coffees and teas. The District Lounge provides a relaxing ambiance to enjoy these drinks, perfect for unwinding after a day of exploring or business meetings.

A rotating selection of dishes highlighting the freshest local ingredients and innovative culinary techniques.

Signature DoubleTree Chocolate Chip Cookie Dessert: 

A nostalgic and indulgent sweet inspired by the hotel’s iconic welcome treat.

Special discounted crafted cocktails available at the District Lounge for a perfect evening wind-down.

Discover luxury at DoubleTree by Hilton Hotel México City Santa Fe. Enjoy stunning views & exceptional service in the heart of CDMX. Book now!

DoubleTree Santa Fe: Family-Friendly Hotel in CDMX

Álvaro Obregón Municipality

Ciudad de México

Fiesta Americana Santa Fé

Experience premium comfort at DoubleTree by Hilton Mexico City Santa Fe, featuring spacious rooms, excellent amenities, and prime location near Santa Fe.

Luxury Stay at DoubleTree Santa Fe, CDMX - Best Hotel Deals

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Luxury DoubleTree by Hilton Santa Fe: Ideal for Business & Leisure

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