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Cancún

The Kempinski Hotel Cancún is celebrated for its exceptional service, luxurious accommodations, and beautiful beachfront location. Guests frequently commend the attentive and friendly staff, the cleanliness of the facilities, and the quality of the dining options. However, some reviews mention that the value for money could be improved, particularly concerning additional fees and the cost of services.

Experience Unmatched Luxury at Kempinski Hotel Cancún in Mexico's Beachfront Paradise.

Nestled in the vibrant Zona Hotelera of Cancún, the Kempinski Hotel Cancún offers an exquisite blend of sophisticated luxury, impeccable service, and breathtaking natural beauty. Imagine waking up to stunning turquoise waters and pristine sandy beaches, with every detail meticulously curated to ensure a flawless stay. This hotel is not just a place to rest but a destination where indulgence meets comfort, making it a top choice for travelers seeking a high-end experience in Quintana Roo, Mexico.

Luxurious Accommodations and Exceptional Amenities

 that offer stunning views of the beach and courtyard. Each evening, guests return to rooms dressed with care, complete with delightful chocolates—a little touch of magic that turns every night into a relaxing retreat. Whether you’re lounging on your private deck or enjoying the tranquility of the pristine beach, the Kempinski Hotel Cancún crafts an atmosphere of pure serenity.

Beyond the rooms, indulge in the hotel’s exceptional amenities including a sparkling pool, tennis courts, and the renowned KAYANTÁ Spa, where ancient Mayan therapies inspire rejuvenating treatments. The beachfront location offers clean, wide sands and turquoise waters perfect for sunbathing or a refreshing swim. Food enthusiasts will delight in the hotel’s fine dining options, praised for delicious, beautifully presented dishes that highlight local flavors and fresh ingredients.

 featuring made-to-order tacos, omelettes, and eggs with a wide range of delicious options and excellent coffee.

 who anticipate your needs and create a welcoming atmosphere from arrival to departure.

 in the hotel zone close to restaurants, shops, and public transportation while tucked away from busy main roads for a peaceful stay.

Is the Kempinski Hotel Cancún all-inclusive?

 No, the hotel operates on a room and breakfast basis, with additional charges for other meals and services.

Does the hotel offer airport transportation?

 Yes, the hotel provides airport shuttle services for guests.

 Yes, the hotel is pet-friendly and allows pets on the premises.

 Yes, the hotel offers a Kids' Club for children aged 4-12, featuring arts and crafts, iguana spotting, and more.

 Yes, the hotel features the KAYANTÁ Spa, offering treatments inspired by ancient Mayan therapies.

Community Sentiment and Guest Experiences

The Kempinski Hotel Cancún enjoys a stellar reputation for its 

, luxurious accommodations, and stunning beachfront location. Guests consistently highlight the friendly, attentive staff and the spotless, comfortable rooms that create a truly memorable stay. Dining at the hotel receives high praise for both flavor and presentation, offering excellent value for the quality provided. While some mention the cost of additional services, the overall guest sentiment emphasizes a peaceful and relaxing atmosphere perfect for a stress-free vacation.

Whether you're planning a family getaway, a romantic escape, or a solo retreat, the Kempinski Hotel Cancún promises a luxurious experience wrapped in the natural beauty of Mexico’s Caribbean coast. Its refined ambiance, outstanding amenities, and prime location ensure every traveler finds something to love here.

North America

Mexico

Kempinski Hotel Cancún, a luxurious retreat located in the heart of Zona Hotelera, offers a blend of elegance and comfort. Established in a prime beachfront location, this hotel has become synonymous with refined hospitality. Guests are welcomed into a world of sophistication, where every detail is meticulously crafted to ensure a memorable stay. The hotel features stunning views of the Caribbean Sea and is known for its exceptional service, making it a top choice for travelers seeking both relaxation and adventure.

Culinary experiences at Kempinski Hotel Cancún are nothing short of extraordinary. The hotel's dining options cater to diverse palates, featuring a range of international cuisines crafted by talented chefs. Guests can indulge in fresh seafood, authentic Mexican dishes, and gourmet meals prepared with local ingredients. The ambiance is equally inviting, with beautifully designed spaces that enhance the dining experience.

Breakfast Buffet: A lavish spread featuring made-to-order tacos, omelettes, and fresh pastries.

Eggs Benedict: A guest favorite, praised for its perfect poached eggs and rich hollandaise sauce.

Grilled Salmon: A highlight of the dinner menu, known for its exquisite flavor and presentation.

The accommodations at Kempinski Hotel Cancún are designed for ultimate comfort and luxury. Each room is spacious, featuring modern decor and stunning views of the Caribbean or the lush gardens. Guests can enjoy a range of amenities including a high-end spa, tennis courts, and multiple swimming pools. The attentive staff ensures that every need is met, creating a seamless experience for all visitors.

Situated in the vibrant Zona Hotelera of Cancún, the Kempinski Hotel is perfectly positioned for guests to explore the local culture. Nearby attractions include stunning beaches, shopping centers, and a variety of restaurants. The hotel is also a short distance from historical sites and natural wonders, making it an ideal base for both relaxation and adventure.

Q: Is there a breakfast included with the stay? A: Yes, the breakfast buffet is included in many packages.

Q: Are pets allowed? A: No, pets are not allowed at the hotel.

Q: Is there a pool? A: Yes, there are multiple pools available for guests.

Experience the luxury and comfort of Kempinski Hotel Cancún. Whether you're seeking a romantic getaway, a family vacation, or a solo retreat, this hotel offers everything you need for an unforgettable stay. Book your visit today and immerse yourself in the beauty of Cancún.

Luxury hotel featuring refined rooms & fine dining, plus a pool, tennis courts & a high-end spa.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNfbzZtaFdnEAE&d=17924085&t=1

places/ChIJNU9gIUQoTI8RyUT2P2UMFp4/reviews/ChZDSUhNMG9nS0VJQ0FnSUNfbzZtaFdnEAE

Had a fantastic 7 night stay here in January 2025. The highlight was definitely the breakfast buffet, make sure this is included with your room. They have a wide range of delicious food, good coffee, and most importantly made to order tacos, omelettes, and eggs. The room was spacious and comfortable, the staff excellent and thoughtful, and the beach and pools are very nice. Booking non-refundable well in advance also provides a good discount. And the location is convenient to several good restaurants and the hotel zone bus while not being on the busy main road.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUR2djUzUHRRRRAB&d=17924085&t=1

places/ChIJNU9gIUQoTI8RyUT2P2UMFp4/reviews/ChdDSUhNMG9nS0VJQ0FnSUR2djUzUHRRRRAB

Came here for breakfast, and it was so good we made a reservation to come back for dinner. I ordered in the morning eggs Benedict, and it was the best one I’ve ever had. The ambience and service was impeccable, and it was even better for dinner time. I ordered their salmon in the evening and it completely exceeded my expectations. The other dishes that were ordered were also amazing, and for the price they give you the best value. 6/5 stars.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURYbnEzYk9REAE&d=17924085&t=1

places/ChIJNU9gIUQoTI8RyUT2P2UMFp4/reviews/ChZDSUhNMG9nS0VJQ0FnSURYbnEzYk9REAE

We booked 3 nights at this hotel due to bad experience at a resort we stayed with prior.
I had to compensate my wife for her birthday.
And I gotta say WOW!
What a beautiful hotel, so elegant. from the moment you arrive you’re welcomed by the friendliest staff members. The rooms were spotless, no bad smells or dampness.
The beach is clean, wide, with turquoise blue waters.
The hotel is walking distance to shops, restaurants and evening strolls.
I got to admit this hotel is above our annual holiday budget but what a luxurious experience.
Definitely recommend and we’re definitely coming back to this hotel .
And I would like to personally thank the staff for making my wife’s birthday and our so special .

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURQMHItZWZ3EAE&d=17924085&t=1

places/ChIJNU9gIUQoTI8RyUT2P2UMFp4/reviews/ChZDSUhNMG9nS0VJQ0FnSURQMHItZWZ3EAE

My husband and I had the opportunity to stay here for a quick trip. This hotel is beautiful!  Rooms are clean and spacious with nice walkout decks. We had a beautiful view of the courtyard and beach. The beach and color of the water was exquisite!  The staff are top-notch, absolutely the best! Staff working the beach and pool area were wonderful,  especially Antonio. We ate a fabulous dinner at the The Club Grill!  The food was delicious and the service was fantastic, especially Eduardo. We plan to visit again!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNuNnU3RlpBEAE&d=17924085&t=1

places/ChIJNU9gIUQoTI8RyUT2P2UMFp4/reviews/ChZDSUhNMG9nS0VJQ0FnSUNuNnU3RlpBEAE

I’ve stayed in many hotels, but Kempinski Hotel Cancun absolutely blew me away! From the moment I arrived, the service was exceptional—it felt like I was in Disney where everything magically gets cleaned and adjusted without you ever noticing the staff. It’s as if they anticipate your needs before you even have to ask!

The room was immaculate, dressed perfectly each night for bedtime with delightful chocolates waiting for me. Every evening, it was like coming back to a little slice of heaven. The staff were incredibly friendly and helpful, always with a smile and ready to assist. It felt like they truly went above and beyond to make sure I had a flawless stay.

Now, let’s talk about the food. The best I’ve ever had in a hotel—hands down. Every meal was delicious, packed with flavor, and beautifully presented. The drinks were just as great, offering the perfect complement to the meals. Yes, prices were a little on the steeper side, but with service and food of this caliber, it was well worth it.

What really made the experience for me was how peaceful and relaxing the atmosphere was. It was quiet outside, making it the ideal spot to unwind and enjoy a truly stress-free vacation. Every little detail was thoughtfully executed, and I genuinely couldn’t have asked for a better time.

If you’re looking for a luxurious, seamless stay with impeccable service, incredible food, and a relaxing atmosphere, Kempinski Hotel Cancun is the place to be. I can’t wait to return!

Luxury Kempinski Hotel Cancún: Oceanfront Elegance in Zona Hotelera

The Kempinski Hotel Cancún, formerly known as The Ritz-Carlton Cancún, has been a symbol of luxury and elegance in the Hotel Zone since its opening. The hotel has undergone several renovations to enhance its facilities and services, maintaining its status as a premier destination in Cancún.

The History Of Kempinski Hotel Cancún, A Luxury Landmark in Mexico's Hotel Zone.

Nestled in the vibrant Hotel Zone of Cancún, the Kempinski Hotel has established itself as a beacon of **luxury** and sophistication in the region. Originally opened in 1993 as The Ritz-Carlton Cancún, this exquisite hotel has experienced a remarkable journey, evolving alongside the expanding tourism landscape of Cancún. Its rich history is not just a tale of renovations, but a testament to the enduring charm and allure that this establishment provides to visitors from around the globe.

Timeline of Significant Events in the Hotel's History.

1993: The Ritz-Carlton Cancún opens its doors, offering luxury accommodations in the Hotel Zone.

2019: The hotel undergoes a significant renovation, updating its facilities and services.

2021: The hotel rebrands as Kempinski Hotel Cancún, continuing its legacy of luxury hospitality.

The first chapter of this hotel’s narrative began in 1993 when The Ritz-Carlton Cancún opened its doors to an eager public. It was a time when the tourism industry in Cancún was flourishing, attracting visitors with its pristine beaches and vibrant nightlife. This luxury hotel quickly became synonymous with elegant accommodations and impeccable service, making it a favored destination for discerning travelers.

Fast forward to 2019, the hotel embraced a new era by undergoing a substantial renovation. This renovation was crucial not only in refreshing the hotel’s aesthetics but also in upgrading facilities to meet modern travelers' expectations. From enhanced dining experiences to improved guest services, every detail was meticulously crafted to elevate the guest experience. This commitment to excellence culminated in 2021 when the hotel rebranded as Kempinski Hotel Cancún, still upholding its reputation for luxury and exceptional hospitality.

Today, Kempinski Hotel Cancún stands as a **testament** to luxury hospitality, continually drawing guests who seek a remarkable escape in one of Mexico's most popular destinations. With its stunning beachfront location, exquisite dining options, and attentive service, it promises an unforgettable experience. As the hotel moves forward, it remains committed to honoring its rich history while innovating for future generations of travelers.

Explore a variety of dining experiences at Kempinski Hotel Cancún, featuring six distinct restaurants and bars offering a range of cuisines and atmospheres.

Fantino

The Club Grill

Casitas

El Café Mexicano

The Caribe Bar & Grill

D-Lounge

Dining Options at Kempinski Hotel Cancún

Dining options at Kempinski Hotel Cancún

Discover an enticing array of culinary delights at the Kempinski Hotel Cancún, where six unique venues invite you to savor flavors from across the globe. Whether you're craving Mediterranean elegance, vibrant Mexican classics, or refined sushi, this hotel covers every taste with style and sophistication.

Begin your meal with refreshing salads, vibrant ceviches, and light snacks at The Caribe Bar & Grill. This spot perfectly blends casual with flavorful, featuring grilled specialties that awaken your palate. For those seeking a sophisticated start, D-Lounge offers exquisite sushi and sashimi paired with expertly crafted cocktails, making it an ideal lounge for an elegant appetizer experience.

Choose from several distinctive dining venues for your main course, each delivering expertly prepared dishes with fresh, local ingredients. Fantino serves up Mediterranean cuisine highlighting fresh seafood and perfectly grilled meats, transporting diners to sun-drenched shores with every bite.

For a refined continental dining experience accompanied by live jazz, The Club Grill offers a sophisticated atmosphere and dishes crafted from locally sourced ingredients, perfect for an elegant evening. Meanwhile, Casitas presents Mexican classics alongside fresh seafood and grilled meats, artfully combining tradition and freshness in every plate.

El Café Mexicano provides a vibrant buffet experience, offering a delicious mix of Mexican dishes and international favorites that cater to all tastes. This lively spot is perfect for a relaxed meal that captures the essence of local and global flavors.

While the menu highlights are focused on savory dishes, guests can indulge in a variety of drinks and desserts across the hotel’s venues. D-Lounge’s craft cocktails provide the perfect complement to a relaxed evening, while the elegant ambiance of The Club Grill makes it an excellent choice for pairing your meal with fine wines or signature drinks.

 - Fresh seafood and grilled meats with Mediterranean flair.

Live jazz and continental cuisine at The Club Grill

 - A refined atmosphere with dishes made from locally sourced ingredients.

 - Classic dishes with fresh seafood and grilled meats.

 - Mexican specialties alongside international favorites.

 - Craft cocktails paired with fresh sushi and sashimi.

Experience luxury at Kempinski Hotel Cancún in the Zona Hotelera. Enjoy stunning beaches, gourmet dining, and exceptional service in Mexico.

Luxury Kempinski Hotel in Cancún Zona Hotelera

Cancún Municipality

Kempinski Hotel Cancún

A 5,500-square-foot spa offering treatments inspired by ancient Mayan therapies, including massages and hydrotherapy.

KAYANTÁ Spa

Private thatched palapas on the beach, equipped with hammocks and personalized service.

Beach Villas

Two lighted courts available for guests, with rackets and balls provided free of charge.

Tennis and Pickleball Courts

A program for children aged 4-12, featuring arts and crafts, iguana spotting, and more.

Kids' Club

Kempinski Hotel Cancún - Luxury and relaxation in the heart of Zona Hotelera Cancún, Mexico.

Nestled in the vibrant Zona Hotelera of Cancún, the Kempinski Hotel Cancún offers an exquisite blend of luxury, comfort, and authentic Mexican charm. This exceptional resort boasts spacious and elegant rooms with stunning views of turquoise beaches and lush courtyards, making it a perfect getaway for travelers seeking tranquility and sophistication.

The highlight of your stay should include a visit to the 

, a 5,500-square-foot sanctuary offering treatments inspired by ancient Mayan therapies. Guests can indulge in rejuvenating massages and hydrotherapy in a serene atmosphere that combines tradition with modern luxury.

For guests seeking privacy and personalized service, the 

 offer a luxurious retreat with thatched palapas on the pristine beach, complete with hammocks and attentive staff ready to cater to your needs.

Active guests will appreciate the two lighted 

, where rackets and balls are provided free of charge, creating the perfect opportunity to stay active while enjoying the tropical surroundings.

family-friendly amenities and entertainment

Kempinski Hotel Cancún warmly welcomes families with their complimentary 

, offering creative arts and crafts, thrilling iguana spotting adventures, and a variety of engaging activities for children aged 4 to 12.

This focus on family fun, combined with the resort's tranquil setting and attentive staff, ensures an unforgettable vacation experience for guests of all ages.

savor exquisite dining and impeccable service

Guests praise the hotel's culinary offerings, highlighting everything from made-to-order breakfast tacos and omelettes to sophisticated dinner options like perfectly prepared salmon. The elegant ambience and friendly, thoughtful service make dining here a standout part of the experience.

 with beautiful views and nightly turndown service including chocolates.

 who anticipate your needs for a seamless, magical stay.

 close to shops, restaurants, and transport but away from busy main roads for ultimate peace.

Nestled in the heart of Cancún's Hotel Zone, Kempinski Hotel Cancún stands as a beacon of luxury and relaxation. With stunning ocean views and elegant accommodations, this hotel caters to discerning travelers seeking an exceptional experience. Guests rave about the hotel's exquisite design, world-class dining options, and attentive service, making it a top choice for both romantic getaways and family vacations.

Luxurious accommodations with ocean views

Diverse dining options with high-quality cuisine

Beautiful beachfront location in the Hotel Zone

Family-friendly amenities including a kids' club and pools with water slides

Higher price point may not align with some guests' expectations

Additional fees and costs for services can add up

Some areas may show signs of aging despite renovations

Kempinski Hotel Cancún is perfect for couples looking for a romantic retreat, families in need of a fun-filled vacation, and anyone seeking a luxurious getaway. With its proximity to local attractions and a range of amenities, it suits both relaxation seekers and adventure enthusiasts.

Advance reservations for the breakfast buffet are highly recommended to fully enjoy the diverse offerings. Be prepared for additional charges for certain amenities, and consider booking non-refundable options for the best rates. The hotel is conveniently located for exploring nearby restaurants and shops.

Kempinski Hotel Cancún offers an unparalleled blend of luxury, comfort, and attentive service. While it may come with a higher price tag, the overall experience justifies the investment for a memorable stay. Whether lounging by the beach or savoring gourmet meals, guests can expect nothing short of excellence throughout their visit.

Yes, the hotel offers a kids' club and pools with water slides.

If you're searching for a luxurious escape in Cancún, look no further than Kempinski Hotel Cancún. Book your stay today and indulge in the fine dining, stunning views, and exceptional service that this hotel has to offer. Your dream vacation awaits!

Quintana Roo

Experience the elegance of Kempinski Hotel Cancún in Zona Hotelera, with luxurious rooms, beachfront pools, and top amenities for families and couples.

Luxury Kempinski Hotel Cancún, Zona Hotelera - Oceanfront & Family-Friendly

Indulge in exquisite dining options and revitalizing spa treatments at Kempinski Cancún, located in the heart of the Hotel Zone. Book your stay now!

Discover Kempinski Cancún’s Fine Dining & Spa - Central in Hotel Zone

Learn about the legendary Kempinski Hotel Cancún, its rich history, guest reviews, and top pros and cons for travelers seeking a premium stay in Cancun.

Luxury Kempinski Hotel Cancún: Oceanfront Elegance in Zona Hotelera

Dining and Culinary Delights

Accommodations and Amenities

Location and Nearby Attractions

FAQs

Visit Kempinski Hotel Cancún Today

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