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Birmingham, AL

North America

United States

# Overview
Embassy Suites by Hilton Birmingham, a hotel located in Birmingham, AL, offers a unique blend of comfort and convenience. Situated at 2300 Woodcrest Pl, this establishment is known for its spacious suites and complimentary breakfast. However, it has garnered mixed reviews regarding its maintenance and service quality. Guests often highlight the friendly staff but express concerns about cleanliness and outdated facilities. The hotel aims to provide a welcoming atmosphere for both business and leisure travelers, making it a notable option in the Birmingham area.

## History
Embassy Suites by Hilton Birmingham has evolved over the years, aiming to cater to the needs of travelers in the bustling city of Birmingham. The hotel is part of the Embassy Suites brand, which was established in 1984, focusing on providing spacious accommodations and complimentary amenities. Over time, the hotel has faced challenges in maintaining its standards, leading to a need for renovations and updates to enhance guest experiences. The cultural influence of the hotel is evident in its design, which reflects the Southern hospitality that Birmingham is known for. Despite its challenges, the hotel continues to serve as a hub for visitors exploring the rich history and vibrant culture of Birmingham.

## Community
Embassy Suites by Hilton Birmingham actively engages with the local community, forming partnerships with various organizations to promote tourism and local events. The hotel hosts events that highlight Birmingham's culture, including food festivals and art shows. Sustainability efforts are also a focus, with initiatives aimed at reducing waste and promoting eco-friendly practices. The voices of the community are important to the hotel, as they seek feedback to improve their services. Guests are encouraged to connect with the hotel through social media and community events, fostering a sense of belonging and collaboration.

## Offerings
The hotel offers a range of amenities designed to enhance the guest experience. Guests can enjoy spacious suites, a complimentary breakfast featuring an omelet bar, and access to a fitness center. Dining options include an on-site Ruth Chris steakhouse, providing a fine dining experience. The hotel also offers event packages for meetings and gatherings, along with customizable options for special occasions. Facilities include an indoor pool, though it has been noted as closed during certain periods. Guests are encouraged to explore the local area, with recommendations for nearby attractions and activities.

## Pros and Cons
Reviews of Embassy Suites by Hilton Birmingham reveal a mix of strengths and weaknesses. On the positive side, guests frequently mention the friendly and accommodating staff, as well as the quality of the breakfast offerings. The hotel's location is also a plus, providing easy access to local attractions. However, many reviews highlight significant concerns about cleanliness, outdated facilities, and maintenance issues. Guests have reported problems such as dirty rooms, poor water pressure, and noise disturbances. Overall, while the hotel has potential, it faces challenges in meeting the expectations of its guests.

## Location & Nearby
Embassy Suites by Hilton Birmingham is located in the vibrant city of Birmingham, specifically in the Woodcrest neighborhood. The address, 2300 Woodcrest Pl, places it conveniently near various cultural and recreational attractions. Birmingham is known for its rich history, including civil rights landmarks and a thriving arts scene. The hotel’s location allows guests to easily explore local museums, parks, and dining options, making it an ideal base for both business and leisure travelers.

## Visit Embassy Suites by Hilton Birmingham Today
If you're looking for a hotel that combines comfort and convenience in Birmingham, consider Embassy Suites by Hilton Birmingham. With its spacious suites, complimentary breakfast, and friendly staff, it aims to provide a welcoming experience. While the hotel is undergoing renovations to address some concerns, it remains a popular choice for visitors. Explore the local culture, enjoy the amenities, and make your stay memorable. Book your visit today and experience what this hotel has to offer!

bfc98e52-c531-487e-b5ac-04bebd6220a1

Staff was very friendly and accommodating - but they are also lazy. I witnessed several conversations (groups of 2-4 each time) employees just chatting for over an hour at a time instead of cleaning!!! Windows at front entrance filthy!!! For 2 days and those imprints must have been there for weeks. Elevators had trash on the floor for days; pool area was a "how not to parent your children". Lots of Pot smoking and staying up until midnight yelling across the atrium. On top of all that the water pressure was horrible - we had to brush our teeth with hot water. This hotel has so much potential! Sad to see it being neglected.

e12335f3-d7a0-4584-9d18-c49d19ee7cae

The hotel itself is beautiful and has potential but the breakfast area is not big enough when it is busy. We had to wait about 30 minutes for our omelet to be cooked then there were no empty tables on Saturday & Sunday morning. Ruth Chris steakhouse takes up a lot of the seating area or they have seats blocked off so they can usher you into one side to check your room number. There was a bird flying around during breakfast too. The bed was lumpy and the room smelled like cigarettes. They have this tiny little step out ledge (not big enough for patio) but probably where everyone is going out the door in their bedroom to smoke because both rooms we had smelled like an ashtray. They charged for parking although they never even asked if we had a car. How do they know we didn't uber or taxi there? If you are going to charge for parking you normally provide parking passes. All of the staff were extremely nice but I've stayed in much better Embassy's before. There was 5-6 people in the parking lot on Friday night sitting on top of a truck partying till 2-3am keeping us awake so apparently this security wasn't paying attention.

9f1f7d46-5c70-49d3-8a3d-ced35d5e93ec

Staff as friendly, but this hotel is old and tired. The breakfast was good as Embassy Suites usually are. They need a remodel very badly.

2b87084b-684a-40de-be03-a390e33a697d

First impression is they need a remodel. I arrived at the hotel early for my stay and proceeded to ask Tiffany if I could check-in early. I've been staying at Hilton hotels for years now and have never had an issue with checking in early. She told me I had to wait until after twelve noon and she would call me. No offer to wait in the lobby, no offer to explore the city and get something to eat; just you'll have to wait til after 12. I proceeded to sit in the lobby to get some work done because my meeting started at 1:30. I drove into the city from Atlanta for an event. I ended up changing my clothes and freshening up in their bathroom on the first floor around 12:45 because my room still wasn't ready. At 1:15 I got a call that the room was ready. I had co-workers coming to meet me at1:30 and they had just arrived at the hotel and were waiting in the lobby. I went ahead to the front desk to get checked in. Someone at that front desk smokes because that was all I could smell. It smelled horrible. I kept asking if she smelled smoke and Tiffany kept smiling and saying she didn't. When you don't smoke, you can smell it very well. That odor of cigarette smoke was disgusting and it was all over that front desk area. After getting me checked in she asked me if I was driving and told me I would have to pay an extra $5 to park. I was flabbergasted. This hotel looked and smelled OLD. I'm not paying $5 to park until they update some things in here. I got to my room and the door was stuck. Finally got it open and the light wouldn't come on. Went to the bedroom and there was a stain on the sheets. Checked out the bathroom and thought it would be okay; until i went to use it the next morning. i met my coworkers in the lobby and immediately left the hotel. i didn't return until after 1 in the morning. This was when i noticed a stain on the lampshade, plastic cups on the floor outside my door, and the outlet in the bedroom was coming off the wall. When i went to use the shower, it turned into a bath. The shower would not drain no matter what I did. I took my shower/bath and got out of this mishap of a hotel. This place is terrible. Their customer service is just halfway okay. They are nice nasty here; when they aren't ignoring you. For what I paid, almost $150 for a night, I expected much better. I did at least get two bottles of water for being Hilton honors.

195a0e54-a8f1-4e49-b991-e0a18b2e43ee

Very friendly hotel staff. The omelet bar at breakfast is tasty and quick. Perfect start to my day. The property is currently undergoing renovations, but for the updated suites, the decor and amenities are nice. Very convenient to have a Ruth Chris steakhouse in the hotel.

653496ce-9a6a-4077-b033-abab15462b8b

This is an absolutely beautiful property, but there are just too many little things not up to par for a hotel of this nature. Indoor pool was closed. My soap dispenser and toiletry rack were empty. There were no linens in the room for the hide a bed. Many of the ingredients out for breakfast were noticeably not fresh. Outdoor balcony smelled like weed (not the hotel's fault) This would be a 5.0 review if more of the employees (and administrators) here simply gave a damn.

c2a4c445-8ba3-490e-a6d1-0943b8b15db8

For the price we paid to stay here as a group I would have expected way more as far as cleanliness and overall accommodation. Upon distant view this looks like it could be a decent hotel and stay. But as you look closer it was disgusting or something was not functioning to some extent. First without warning when we arrived we found out the pool was closed, then our room had dirty sheets which were asked and received new sheets, then our toilet didn't flush which was fixed after a 30 minute wait. The things in the room was on its last life and the hallway had the same mess on the floors for 4 days at least because we left on day 4! The good? We got breakfast and a happy hour. Why did we stay, we were stuck as a large group but never this place again.

ccd08b1e-bcf8-44e9-a866-e167b2410c46

The Embassy Suites is my preferred hotel, but this one is unlike any other Embassy Suites I've ever stayed at. Upon arrival you're somewhat greeted and given a 'welcome gift' of two water bottles. After checking into the room it smelled very strong of cleaning chemicals, (this could be bad for some but it was comforting to me). But after looking closer the room is not up to the standard I'm use to at the embassy suites. Settled in and ended up going to the lobby drink service, which ended up just being a makeshift bar they set up in the breakfast serving area. The lobby is beautiful, but there was leak from the roof leading to a damage control area in the lobby. Essentially everything is outdated, but still in decent shape. Everything is usable and in working order. Overall it looks like this was a great hotel in the early 2000's and NOTHING has been changed since. It felt more like a value hotel, than the Embassy Suites I'm used to. I am leaving this review so people with the same expectations do not book this hotel thinking it's the same standard as other Embassy Suites. No complaints about the service, or actual stay. After night one we ended cancelled the rest of our stay and changing to another hotel down town.

74a877a8-3560-44c0-a529-2b33c99e384d

The hotel is gorgeous. When you walk inside the staff is really nice. However, the rooms are horrible! The first room I was in the carpet look like it hadn't been vacuumed in days. The ceiling was pilling in the shower above your head and top it off and look like there was blood splattered on the mattress! Yuck! I was offered the second room and in that room again the carpet look like it hadn't been vacuumed in days. There was food on the floor so we knew it hadn't been vacuumed. There was candy stuck to the couch and the mattress was filthy which means that it had not been cleaned we didn't have any type of soap or anything inside of the bathroom. Then when we asked for a hair dryer, they said it was on the back of the door however, there was no hook on the back of the door. To top it off water ran all day and they fixed it once but every time we took a shower it did the same thing and that was just really annoying and disgusting. The sink in the bathroom was clog up so I don't know what was going on with the plumbing wasn't up whatsoever, however $100 from incidentals which made it almost $1000 that they were holding on my card. I'm not rich. I can't turn around and get another hotel when you tell me it's gonna take four days before my money will be released off of the card that you were holding this hotel really needs an upgrade and whoever these rooms need to do a better job room. It was so disgusting and then I ended up with a respiratory infection while I was there so I just will never stay there ever again. I called the Hilton to make a complaint and they just, acted like it was nothing and asked me crazy questions on the phone like did I let the hotel know about what was going on in the room well, yeah you did give me another room and you did and maintenance up to try to fix the issue in the second room, so obviously I did tell somebody what was going on with the roomsI just wont stay there again EVER but the staff is really nice

7b781584-6691-4420-acbd-d2d55d33a4ed

What a disappointing stay. For over $200 a night, you'd expect accommodations that would meet minimum Embassy Suites standards. This did not. I called ahead to this hotel to ensure that the rooms would have a view of the Vulcan Park fireworks. The female staff person who answered said that all of the rooms had balconies that faced the park, so all rooms would meet my needs. I proceeded to book the room through the Hilton Honors app, a King bed for two adults. Arrived at the hotel to check in and confirmed with the male reception staff person my room needs. He informed me that all of the rooms do not face the park and only double bed rooms would meet me request, but he didn't have any double rooms available. I explained my call in advance of booking. He looked me straight in the eye and told me that all of the staff know the layout of the rooms and no one would have given me the wrong information. Alright, point taken, I'm a liar. He did "find" a double room so that I'd have the view I wanted, but two double beds for two adults means we slept apart. Again, higher expectations from the price paid and booking in advance. The room itself was clean--no noticeable debris or dirty. It's frustrating, however, to have to go through the room to inventory that everything needed is present in the room. There was no extra toilet tissue, no ice bucket, no bar soap or lotion, no iron, no ironing board. Bottles of body wash and shampoo were empty--no one even bothered to check them. Coffee and tea packets were in the room, but no coffee maker. What?!?!? That makes no sense. But of course you don't notice the missing items until you need them. Frustrating. If you're familiar with Embassy Suites hotels, the rooms are all built facing an indoor courtyard. It's a nice concept when well kept. This hotel is ok. They are doing some remodeling at the front desk. The indoor pool is closed with no explanation or apology anywhere. The garden boxes that make the courtyard lovely are unmaintained and completely empty in some cases. With this open area, notice echoes and becomes very loud. The staff absolutely know this is the case, just like they know the layout of the rooms. With that knowledge, however, they allowed a large group of people to have a very loud get-together in the first floor common area, extending at least till midnight. Loud laughing, yelling, etc. No consideration for other guests. No help from the hotel staff. All in all, a very disappointing stay. Definitely not Embassy Suites by Hilton quality,

Experience the comfort and convenience at Embassy Suites by Hilton Birmingham in Birmingham, AL. Perfect for leisure or business stays. Book your escape today.

Embassy Suites by Hilton Birmingham – Comfortable Stay in Birmingham, AL

Birmingham

Embassy Suites by Hilton Birmingham

Alabama

Enjoy a memorable stay at Embassy Suites Birmingham, offering spacious suites, top amenities, and prime location near Birmingham's attractions. Book now!

Embassy Suites by Hilton Birmingham Menu Overview

Signature Dishes

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Experience the Menu at Embassy Suites by Hilton Birmingham

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