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Anchorage, AK

North America

United States

# Overview
Avis Anchorage International Airport Car Rental, located at 5000 West Intl Airport Rd, Anchorage, AK, offers car rental services for travelers arriving in Alaska. This facility is independently operated and caters to both tourists and locals. With a focus on providing a range of vehicles, Avis aims to meet the diverse needs of its customers. However, experiences can vary significantly, as reflected in customer reviews. The location's proximity to the airport makes it a convenient choice for those looking to explore Anchorage and beyond.

## History
The Avis brand has a long-standing reputation in the car rental industry, having been founded in 1946. The Anchorage location operates as an independently owned franchise, which allows it to set its own policies and procedures. Over the years, Avis has evolved to adapt to customer needs, particularly in tourist-heavy areas like Alaska. This evolution includes a focus on customer service, although experiences at this location have highlighted challenges in that area. The tradition of providing reliable transportation continues, but the independent nature of the franchise has led to mixed reviews regarding service quality.

## Community
Avis Anchorage International Airport Car Rental engages with the local community by providing essential transportation services for both residents and visitors. Partnerships with local businesses and tourism boards help promote travel to Alaska. Events such as local festivals and tourism expos often feature Avis as a transportation partner, showcasing their commitment to community involvement. Sustainability efforts are also part of their operations, focusing on maintaining a fleet that meets environmental standards. Customer feedback is actively sought to improve services and enhance community relations.

## Offerings
Avis Anchorage International Airport Car Rental offers a variety of vehicles, including economy, luxury, and SUVs, catering to different customer needs. The facility provides essential services such as vehicle pick-up and drop-off, insurance options, and customer support. Customization options are available for travelers looking to tailor their rental experience. Additionally, Avis offers packages that may include discounts for extended rentals or special promotions during peak tourist seasons. Exploring the beautiful landscapes of Alaska is made easier with their diverse fleet.

## Pros and Cons
Customer reviews of Avis Anchorage International Airport Car Rental reveal a range of insights. Strengths include a wide selection of vehicles and a convenient location near the airport. However, weaknesses are notable, particularly regarding customer service and communication. Many customers reported long wait times and issues with vehicle condition upon pick-up. The contrast between positive and negative experiences highlights the variability in service quality. Overall, while Avis offers essential services, potential renters should be aware of the mixed reviews.

## Location & Nearby
Avis Anchorage International Airport Car Rental is situated in Anchorage, Alaska, specifically at 5000 West Intl Airport Rd. This location is ideal for travelers arriving at Ted Stevens Anchorage International Airport, providing easy access to the city and surrounding areas. Anchorage itself is known for its stunning natural beauty, outdoor activities, and vibrant cultural scene. Visitors can explore local attractions, including parks, museums, and dining options, making it a great base for exploring Alaska.

## Visit Avis Anchorage International Airport Car Rental Today
If you're planning a trip to Anchorage, consider Avis Anchorage International Airport Car Rental for your transportation needs. With a range of vehicles and convenient airport access, Avis aims to facilitate your exploration of Alaska. While experiences may vary, the history and offerings of this location make it a notable choice. Check out customer reviews and visit Avis to see how they can assist you on your journey. Don't miss the chance to discover the beauty of Alaska—rent your vehicle today!

90f1f11f-14b4-40cd-9de0-b20ae97233a4

Many thanks to Charlene at Avis Anchorage Airport on 6/24/25. Charlene was so great...since there were no cars for us on June 23, we returned June 24. Charlene was the only one there for a while and new on the job. She was so helpful and kept her composure even though there were a lot of complaining customers. She did everything she could and got us a car within a short time. She deserves to be commended for her efficiency and friendliness. Thank you Charlene!! Reference No. 566049

b4588242-9bb6-468a-9d06-4d33a0ada5cd

This was by far the worst experience I have had renting a car in my 63 years. When I picked up the vehicle the lady had me point out a chip in the windshield so that she could take a picture of the damage. 30 days after I returned the vehicle, I received an e-mail that there was a chip in the windshield and the cost to replace it was going to be $812. When I responded that there was a chip when I received the vehicle, they sent pictures of the original chip and the new one that they say happened while I had it but still expect full replacement cost. My guess is that they billed more then one renter for the cost.

d227e254-e100-4c92-b55c-9f792fe25ed3

I wish could give zero stars. We returned a car yesterday and that evening realized left our camera in the car. It was on floor behind drivers seat. As soon as they put rear seat back up it should have been seen. Pretty obvious an employee stole it. We called as soon as we realized and it was not turned in. A follow up call this morning was made and we were told car had been rented and they would contact them. No way it wasn't seen when cleaning out car. The only fortunate thing is photos to date had been downloaded. But, now no camera for rest of our trip. Avis you need to instill better expectations and let them know they should always do the right thing. Not holding out any hope of getting it back.

5c300034-29cb-4baf-8e80-984ee5ea16c7

We arrived around 10am and without checking our reservation or currently availability, the guy behind the counter told us we were early and had to wait at least until 11:30am for our 12noon estimated pick up time. We obediently obeyed and sat waiting around for an hour while we watched other customers come and go. After an hour, I finally coaxed my SO to check on the status, and he got another agent who asked the original guy if he was the one who helped us initially and why he made us wait. We caught the WTF look she gave him. When we got down to the garage, it was full of cars ready to go. We wasted over an hour waiting for a car that was already ready... Independently operated, you also don't get any points or credits for your rental. They do a complete walk through for damage before you leave the garage too. Horrible customer service!

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'Ello Chaps, This Avis location at Ted Stevens Anchorage International Airport purports to be a 'non corporate' location, allowing them to create policies and rules that run contrary to what are standard policies in every other location. This Avis location acted as predators in their check in process, trying to take advantage of customers who may not know any better, attempting to get a 'yes' on every single upcharge. Many people have personal car insurance and credit cards who provide insurance coverages for rental cars. These rental car companies already have a person's information on file before arrival, so what should be a 90 second process becomes a 10-15 check in process per person, which is the last thing you want to deal with when you've landed after 12 hours of travel at 1 a.m. As a "non corporate" location, the car rental companies seem to make up rules willy nilly that not only counter corporate rules and policies, but further aggravate the customer who rents vehicles on a near weekly basis. Overall I have to give this Avis location at Anchorage International Airport 1 star out of 5.

adf461fe-45d9-4ec6-9956-465f5dfdb9bf

THIS AVIS IS INDEPENDENTLY OWNED, any issues call them directly. Customer Service: 2 Manager via phone: 4 Pickup staff: 2 Garage inspection attendant: 4 Affordability: 2 Location: 5 Vehicle quality: 5 PRICE: $130 and above per day, and Yes people pay it so they charge whatever the choose. I live and worked in Alaska for years. Alaskans have 6mths to make their income for a year. Tourist season is short, due to the extreme weather conditions, so sales and tourist are very few. Yes they make alot of money because tourist fund the foolery. Now that we all understand, I will continue with my experience with this AVIS. The reservation process was seamless and very easy. We reserved a vehicle for 2 days while we were visiting the Anchorage area. Upon arrival to the check-in desk, there was about a 10 minute wait. The young lady that checked us out was not very friendly, and as we later discovered she inputted the wrong email address. So we never received any vehicle inspection photos, or a final receipt. They're open daily from 05:30am to 02:30am, so be mindful if returning during non opening hours. We returned our vehicle at 03:35am for a 06:00am flight, and we had to call the manager to inquire about the final receipt. Tips: Take your own vehicle photos and videos upon your vehicle pick up and drop off. Also, make sure that you read your rental car agreement and follow the drop off instructions if returning outside their business hours. *Alaska is a beautiful state, all need to visit at least once. I had the fortunate opportunity to live in this state for years. Lots to do and see, just have your coins ready. I had a cruise voucher that I needed to use before winter, so I did the inside passage route. *BTW you will pay $30 and up for ONE king crab claw, and the crabs come from Alaska....very expensive food. So dont think your gonna eat cheap, its not happening when tourist are paying $300 and up for the whole crab. Tourist drive the prices, if they pay prices will keep increasing.

6886d98a-dc95-404b-a429-a1119462b9ed

Very rude service - had to wait over 2 hours for the car, and that doesn't include the hour wait in line. Now after two weeks still waiting for the $50.00 deposit to get refunded on to our credit card.

8f196788-5750-4240-878b-7983594e2cc4

We reserved a car months ago. We got in at midnight with our autistic kid and they had no cars available.

602afe34-d9d2-493d-9964-f0deffdbd5e4

If the vehicle is involved in a crime (not your fault- caused by outside source) they will confiscate the vehicle. If paid for the week on Friday and taken by them on Monday, They will charge you for gas even tho the vehicle is in operable.. Jonathan Alvarenga (manager) will explain by email that you had "returned" the car (they called and threaten you with APD to return new vehicle ) you are now being charged for daily rate (that you didn't agree to) robbing you of your transportation and money for the week. Treating you like a criminal and not a victim. There is zero Integrity with this manager for this company and needs to be evaluated. Please see his Email below. (APD stated they DO NOT Advocate for AVIS IN this situation).

65f1e311-0852-4919-b112-f6d136b99d5a

I was offered and purchased LDW insurance even though I have a NV DL and NV auto insurance. I was asked by the Avis clerk what car insurance I carry. Reviewing the Avis HQ website during the rental week, appears I was overcharged for duplicate coverage. I will be filing a Dept of Insurance compliant and disputing the charge with my credit card. When I returns the vehicle they refused to remove the charge for duplicate coverage. I've already booked my next car rental and I'm using Turo rather than Avis. As a Presidents Club level member, I expect more from Avis, whether it's Corp owned or a franchise location.

Discover top car rental services at Avis Anchorage International Airport. Convenient, reliable, and perfect for exploring Alaska's stunning landscapes. Book now!

Avis Car Rental Anchorage Intl Airport | Convenient Vehicle Hire

Anchorage

Avis Anchorage International Airport Car Rental

Alaska

Rent a car at Avis Anchorage International Airport for easy travel in Anchorage. Near major attractions, book now for the best vehicle selection!

Avis Anchorage International Airport Car Rental Menu Overview

Signature Dishes

Beverages and Pairings

Dietary Options

Chef Recommendations

Experience the Menu at Avis Anchorage International Airport Car Rental

Legends Lounge

Sushi On The Fly

Cinnabon