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Jacksonville, FL

North America

United States

# Enterprise Rent-A-Car – Car rental services in Jacksonville, FL, customer-focused, reliable, convenient

Enterprise Rent-A-Car in Jacksonville, FL, offers a reliable car rental experience with a focus on customer service. Established with the vision of providing affordable and accessible vehicle rentals, this location has become a trusted choice for both locals and visitors. With a wide range of vehicles available, from compact cars to trucks, Enterprise caters to diverse needs. The community appreciates the friendly staff and the clean, well-maintained vehicles, often highlighted in customer reviews. The location's commitment to service excellence has solidified its reputation as a go-to rental service in the area.

## History

### The story of Enterprise Rent-A-Car

Enterprise Rent-A-Car was founded in 1957 by Jack Taylor in St. Louis, Missouri, with the vision of providing exceptional customer service and affordable car rentals. Over the decades, the company has expanded significantly, establishing a presence in various cities across the United States, including Jacksonville, FL. The Jacksonville location embodies the founding principles of customer care and accessibility, ensuring that every customer leaves satisfied.

### Milestones and growth

- 1957: Enterprise Rent-A-Car is founded by Jack Taylor.
- 1970s: Expansion across the United States begins, focusing on local markets.
- 1990s: The company introduces the "We’ll Pick You Up" service, enhancing customer convenience.
- 2000s: Enterprise becomes one of the largest car rental companies in the world.
- 2010s: Continued growth with a focus on sustainability and community engagement.

### Cultural and local influence

The Jacksonville location of Enterprise Rent-A-Car has become an integral part of the community, reflecting the local culture through its customer service approach. The staff often engages with customers, understanding their needs and preferences, which fosters a sense of belonging. Additionally, the company’s commitment to community service initiatives has helped strengthen its ties with local organizations and residents.

### Continuing the tradition

Enterprise Rent-A-Car continues to uphold the values set by its founder, Jack Taylor, by prioritizing customer satisfaction and community involvement. The Jacksonville location regularly trains its staff to ensure they provide the best service possible. This commitment to excellence is evident in customer feedback, which frequently praises the staff's attentiveness and willingness to go the extra mile.

## Community

### Community involvement

Enterprise Rent-A-Car in Jacksonville actively participates in local community initiatives, supporting various charitable organizations and events. The company often collaborates with local nonprofits to provide transportation solutions for those in need, demonstrating its commitment to giving back. This involvement not only enhances the company’s reputation but also fosters goodwill among residents.

### Community notion about the place

The community views Enterprise Rent-A-Car as a reliable and friendly service provider. Many customers express appreciation for the staff's dedication to ensuring a positive rental experience. Reviews often highlight the welcoming atmosphere and the willingness of employees to assist with any issues that arise, reinforcing the company's image as a trusted local business.

### Events and gatherings

Enterprise Rent-A-Car frequently hosts events that engage the local community, such as car safety workshops and informational sessions about vehicle maintenance. These events not only educate residents but also strengthen the relationship between the company and the community. Such initiatives showcase the company’s commitment to being more than just a rental service but a valuable community partner.

## Offerings

### What Enterprise Rent-A-Car offers

Enterprise Rent-A-Car provides a comprehensive range of vehicle rental services tailored to meet the diverse needs of its customers. From economy cars for budget-conscious travelers to larger vehicles for families or groups, the Jacksonville location ensures that there is something for everyone. Additionally, the company offers flexible rental options, including short-term and long-term rentals, catering to various customer requirements.

### Dining and food experience

While Enterprise Rent-A-Car primarily focuses on vehicle rentals, the Jacksonville area offers a variety of dining options nearby. Customers can easily find restaurants and cafes to enjoy a meal before or after picking up their rental car. The staff often provides recommendations for local eateries, enhancing the overall customer experience.

### Events and packages

Enterprise Rent-A-Car offers various packages and promotions throughout the year, making it easier for customers to find deals that suit their needs. These packages may include discounts for long-term rentals, special rates for corporate clients, or promotional offers during peak travel seasons. Customers are encouraged to check the website or inquire at the location for the latest deals.

### Facilities and features

- Wide range of vehicle options
- Easy online booking system
- Customer support and assistance
- Flexible rental terms
- Clean and well-maintained vehicles

## Pros and Cons

### Key insights from reviews

Customer reviews of Enterprise Rent-A-Car in Jacksonville reveal a mix of experiences. Many customers praise the friendly and helpful staff, while others express frustration over reservation issues. The overall sentiment reflects a strong emphasis on customer service, with many highlighting positive interactions with employees.

### Compliments and strengths

Customers frequently commend the Jacksonville location for its excellent customer service, noting the staff's willingness to assist and provide guidance throughout the rental process. Cleanliness and the quality of the vehicles are also commonly praised, with many reviews mentioning that the cars are well-maintained and in good condition.

### Contrasts and notable mentions

Despite the positive feedback, some reviews mention challenges with reservations, including instances where customers arrived to find their vehicles unavailable despite prior bookings. This inconsistency has led to some dissatisfaction among customers who expect reliability in their rental experience. Additionally, a few reviews highlight communication issues, particularly regarding specific requests made in advance.

### Summary evaluation

Overall, Enterprise Rent-A-Car in Jacksonville is recognized for its strong customer service and quality vehicles. While there are occasional complaints regarding reservations, the positive experiences shared by many customers suggest that the location is dedicated to providing a satisfactory rental experience. The commitment to community involvement further enhances its reputation as a reliable choice for car rentals.

## Location & Nearby Attractions

Enterprise Rent-A-Car is conveniently located at 10733 Philips Hwy, Jacksonville, FL 32256. This area is easily accessible and situated near several local attractions, making it a practical choice for both residents and visitors. The surrounding neighborhood offers a variety of shopping and dining options, enhancing the overall experience for customers. The location's proximity to major highways also facilitates easy travel to popular destinations in and around Jacksonville.

## FAQs

**What types of vehicles are available for rent** Enterprise offers a wide range of vehicles, including economy cars, SUVs, and trucks.

**Is there a mileage limit on rentals** Mileage limits may vary by rental agreement; check with the location for specifics.

**Can I return my rental after hours** Yes, Enterprise provides after-hours drop-off options for customer convenience.

**Do I need insurance to rent a car** Insurance is not mandatory, but it is recommended for added protection during your rental.

**Is there a minimum age to rent a car** Generally, the minimum age to rent a car is 21, but fees may apply for drivers under 25.

## Visit Enterprise Rent-A-Car Today

Enterprise Rent-A-Car in Jacksonville, FL, is dedicated to providing exceptional car rental services with a focus on customer satisfaction. With a rich history of community involvement and a commitment to quality, this location stands out as a reliable choice for all your rental needs. Whether you're a local resident or visiting the area, the friendly staff and well-maintained vehicles ensure a positive experience. Don't miss the opportunity to experience their outstanding service firsthand.

ee2fd884-5fc2-46ee-96c4-2bb6c6cf3f23

I went to enterprise in Melbourne on whickam rd they were unwilling to work with me from the get go even with the right paperwork. Had to uber from Melbourne to the Jacksonville location cost me 250$ to get there only for them to approve me for a rental with the same exact paperwork. Great guys here!

dfdac9ee-512e-47c8-97e7-4f6d3e7fd2fd

Came out to my rental car yesterday morning to find a big crack in the windshield. I didn't do anything to cause this. It just appeared. Unfortunately, for me, they said since it was in my possession, I was responsible for it. I don't think that's fair. My insurance covered it and now it's a claim on my record.

950cf404-6df6-4305-a0e5-393f6527535b

Would not recommend this company had a reservation week in advance for a car showed up to get car and they had gave all cars away apparently reservations are not honored at this location

010e2abd-c379-4a07-a5af-463198f3d57e

I book a one way rental from the Enterprise location at the Avenues back in December for a very important trip in April. Last night I checked my Enterprise app on my phone. They cancelled my reservation without ever sending me a notice. I called right away to rebook and was told no rentals available at any Jacksonville location. I called the main number and twice agents tried to book different cities for me and twice I had to cancel their sloppy work. I have called three times asking for a supervisor to call me back and no one did. I went then and booked a reservation at Avis. It was $20 more but I needed a reservation. I am a long time National Elite member and Enterprise Plus member. I guess I will start using other companies. I believe they were short on cars and just cancelled me. No regard for the customer.

ae693c1a-4ef0-4748-be87-3efdc93b6882

Brentin Shirley did an outstanding job assisting us with getting our rental. Great place to rent a car.

de0aae64-2402-46cd-b10c-7436961b5eff

Wasn't even welcoming at all. I called in advance to give specific requests. And came to the office, they didn't know anything AT ALL about the requests. keep in ur mind, i called more than twice. Especially being a deaf person, usually get advantage of.. They surely did. Had better experience than this lousy spot with so many workers that constantly gives lousy attitude generally. also had to change the vehicles a few times due to the requests i asked. Bottom line, there was huge miscommunication maybe but regardless they should make it work and be able to accommodate with me.

16cb65cd-9c80-40b4-82d4-0f8b45ec9d3a

This was the second time I used Enterprise on Phillips Hwy. They have great customer service. I worked with Cody both times and each time I was given a new car that was clean and smelled great. Mid way through the rental I received a call just to check everything was going well. Again Great Customer Service. I will definitely use these folks again! I highly recommend them.

de3d55b3-b65c-4ac3-8215-30c230ac3230

Very grateful for the awesome service from Connor and Keyon who took really good care of us at this Enterprise location while were in need of a pickup truck on our move here in town before the Hurricane warning. They were very busy that weekend and were almost out of the full-size truck that we needed to haul the big stuff, they were able to secure a Full-size Dodge Truck that fits well for the load we carried. We definitely look forward renting our next vehicle from this location. Thanks again guys :)

5d250e15-c721-4a2a-88e9-5018c815e366

I've had to use Enterprise several times now for a rental due to a car accident. The staff is friendly and has been easy to work with throughout each of my experiences so far. I've been working with Paul each time. He is absolutely fantastic!! He is quick yet thorough when inspecting the car and explaining the process/insurance/options. He is very kind and helpful throughout the renting process. Both rentals I had were very clean and smelled new! I was happy with both of them. I have to return when the parts arrive for my car and I'm confident I'll have just as good an experience with my next rental!

4bb12a81-8c6a-4c0d-81d9-73d8dd449715

I just returned my rental and my experience was Great. When I rented my car Rick waited on Me. I didn't wait long at all. Since I wasn't familiar with the push button start, Rick guided Me through it. Today when I returned my rental As soon as I walked through the door. Rick waited on Me again. He is Very Nice & Welcoming to the customers. He is Definitely an asset to Enterprise Car Rentals on Phillips Highway.

Discover convenient car rentals at Enterprise in Jacksonville, FL. Perfect for exploring the city with ease. Book your vehicle today for a smooth trip.

Enterprise Rent-A-Car Jacksonville FL | Convenient Location

Jacksonville

Enterprise Rent-A-Car

Florida

Rent a car easily at Enterprise in Jacksonville, FL. Perfect for travel, business, or local adventures. Book now and explore the city!

Enterprise Rent-A-Car Jacksonville FL | Convenient Car Rentals Near You

Learn about Enterprise Rent-A-Car in Jacksonville, FL. Committed to quality service and customer satisfaction. Discover our story and services today!

About Enterprise Rent-A-Car Jacksonville FL | Your Local Car Rental Experts

Opening hours for Enterprise Rent-A-Car, Jacksonville, FL. Find opening hours for Enterprise Rent-A-Car, Jacksonville, FL at 10733 Philips Hwy.

Enterprise Rent-A-Car Menu Overview

Signature Dishes

Beverages and Pairings

Dietary Options

Chef Recommendations

Experience the Menu at Enterprise Rent-A-Car

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