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Honolulu, HI

North America

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# Cloud 9 Limousine – Premier Limousine Service in Honolulu, HI
Cloud 9 Limousine, located in Honolulu, HI, offers a unique transportation experience with a focus on luxury and customer satisfaction. Established to provide high-end limousine services, Cloud 9 has become a popular choice for weddings, special events, and airport transfers. The company is known for its exclusive Rolls Royce limousine, which is claimed to be the only one of its kind available on the island. Customer reviews highlight both exceptional service and significant challenges, showcasing a complex reputation built over years of operation.

## History
### The story of Cloud 9 Limousine
Cloud 9 Limousine was founded with a vision to offer luxurious transportation services in Honolulu, emphasizing quality, elegance, and customer care. The company aimed to create memorable experiences for its clients, particularly for significant life events such as weddings and celebrations. Over the years, it has developed a reputation for providing a unique touch to transportation, particularly through its signature Rolls Royce limousine.

### Milestones and growth
- **Founding Year:** Cloud 9 Limousine was established to fill a niche in the luxury transportation market in Hawaii.
- **Acquisition of Rolls Royce:** The company acquired its iconic Rolls Royce limousine, which became a key selling point.
- **Expansion of Services:** Over the years, Cloud 9 expanded its offerings to include various types of limousines and transportation options for different occasions.
- **Customer Base Growth:** The company has built a loyal customer base, with many clients returning for repeat services.

### Cultural and local influence
Cloud 9 Limousine has become a part of the local culture in Honolulu, particularly among those looking to celebrate special occasions. The company’s commitment to providing a luxurious experience aligns with the Hawaiian spirit of hospitality, known as "Aloha." This cultural connection has helped the company maintain its relevance and popularity among both locals and tourists.

### Continuing the tradition
As Cloud 9 Limousine continues to operate, it aims to uphold its founding principles of luxury and exceptional service. The company is focused on maintaining high standards and adapting to the changing needs of its clientele, ensuring that it remains a preferred choice for luxury transportation in Honolulu.

## Community
### Community involvement
Cloud 9 Limousine actively participates in local events and supports community initiatives. By providing transportation for charity events and local celebrations, the company fosters a sense of community and goodwill. This involvement not only enhances its reputation but also strengthens its ties with local residents.

### Community notion about the place
The community perception of Cloud 9 Limousine is mixed, with some praising its luxurious offerings and others expressing concerns about service reliability. While many appreciate the unique experience provided by the Rolls Royce, there are notable instances of dissatisfaction regarding customer service and vehicle performance. This dichotomy reflects the challenges faced by the company in balancing high expectations with operational realities.

### Events and gatherings
Cloud 9 Limousine often caters to various events, including weddings, proms, and corporate gatherings. The company has established itself as a go-to service for those looking to add a touch of elegance to their special occasions. By participating in local events, Cloud 9 strengthens its community presence and showcases its commitment to exceptional service.

## Offerings
### What Cloud 9 Limousine offers
Cloud 9 Limousine specializes in luxury transportation services, focusing on providing a memorable experience for its clients. The company offers a range of vehicles, including the iconic Rolls Royce, to cater to different needs and preferences. Whether for weddings, airport transfers, or special events, Cloud 9 aims to deliver exceptional service and comfort.

### Dining and food experience
While Cloud 9 Limousine primarily focuses on transportation, it recognizes the importance of providing a complete experience. Clients often have the option to include refreshments in their limousine rides, enhancing the overall enjoyment of their journey. This attention to detail helps create a more personalized and luxurious experience.

### Events and packages
Cloud 9 Limousine offers various packages tailored to different events, including weddings, anniversaries, and corporate functions. These packages often include special features, such as decorations and complimentary beverages, to enhance the celebratory atmosphere. The company’s flexibility in customizing services allows clients to create their ideal transportation experience.

### Facilities and features
- **Luxury Vehicles:** A fleet that includes the exclusive Rolls Royce limousine.
- **Professional Drivers:** Experienced and courteous drivers who prioritize customer satisfaction.
- **On-time Service:** Commitment to punctuality for all scheduled pickups.
- **Comfort Amenities:** Features such as air conditioning, music systems, and refreshments.

## Pros and Cons
### Key insights from reviews
Customer reviews of Cloud 9 Limousine reveal a spectrum of experiences, highlighting both positive and negative aspects of the service. Many clients praise the luxurious feel and professionalism of the drivers, while others express frustration over service reliability and communication issues.

### Compliments and strengths
Positive feedback often centers around the unique experience of riding in a Rolls Royce, with many clients noting the elegance and comfort of the vehicle. Additionally, drivers are frequently commended for their professionalism and ability to create a pleasant atmosphere during rides. These strengths contribute to the company’s appeal for special occasions.

### Contrasts and notable mentions
Conversely, several reviews point to significant issues, particularly regarding customer service and vehicle reliability. Instances of no-shows, miscommunication, and unprofessional behavior have led to negative experiences for some clients. These contrasts highlight the importance of consistent service quality in maintaining a positive reputation.

### Summary evaluation
Overall, Cloud 9 Limousine presents a mixed picture. While it offers a unique and luxurious transportation option in Honolulu, the variability in service quality suggests potential areas for improvement. Clients are encouraged to weigh both the positive and negative feedback when considering Cloud 9 for their transportation needs.

## Location & Nearby Attractions
Cloud 9 Limousine is situated in Honolulu, HI, a vibrant city known for its stunning beaches and rich cultural heritage. The company is conveniently located to serve various neighborhoods and attractions, making it an ideal choice for both locals and tourists. Visitors to Honolulu can explore nearby attractions such as Waikiki Beach, Diamond Head, and the historic Pearl Harbor, all while enjoying the luxury of Cloud 9's transportation services. The central location allows for easy access to popular destinations, enhancing the overall experience for clients.

## FAQs
**What types of vehicles does Cloud 9 Limousine offer** Cloud 9 Limousine offers a range of luxury vehicles, including the exclusive Rolls Royce limousine.

**Is advance booking required** Yes, it is recommended to book in advance, especially for special occasions.

**Can I customize my package** Yes, Cloud 9 Limousine allows for customization of packages to suit individual needs and preferences.

**What is the cancellation policy** The cancellation policy may vary, so it’s best to confirm directly with the company.

**Are refreshments provided during the ride** Refreshments are often available, enhancing the overall experience for clients.

## Visit Cloud 9 Limousine Today
Cloud 9 Limousine offers a luxurious transportation experience in Honolulu, combining elegance with a commitment to customer satisfaction. With a rich history and a focus on community involvement, the company aims to provide memorable experiences for weddings, special events, and airport transfers. While reviews reflect a mix of satisfaction and concerns, the unique offering of a Rolls Royce limousine remains a significant draw. Consider Cloud 9 Limousine for your next special occasion to enjoy a touch of luxury in paradise.

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We booked Rolls Royce transportation services for our wedding day, from our ceremony (Paradise Cove) location to reception (Moana Surfrider). All bookings require full upfront payment and a minimum of three hours charged. While we were reluctant to pay for the full fees upfront and did not require the car for three hours, given that we had always dreamed of having a Rolls Royce as part of our wedding, the website stated that it was the only one available on the island and we were promised 5-star service we moved forward. On our wedding day the Rolls Royce was incapable of transporting us to the reception. After several attempts to turn the car on and the car stopping in the middle of an intersection in front of oncoming traffic we requested that the driver turn around. As the car attempted to pull into the ceremony parking lot, it turned off again. We were on a strict time schedule, it was 87 degrees outside and we could not risk being unsafely stranded on a highway. As a result, we incurred further transportation fees and were not able to take photos at Ko'Olina or our reception venue. The next day I requested a full refund from the vendor, however he refused to provide a full refund stating that because we took photos in the parking lot that that carried a $187.50 "photo shoot fee" (a fee which was never discussed prior to entering the contract, within the contract or referenced on the company website). This experience is every bride's nightmare. We expected to receive 5-star transportation services and instead were provided with a faulty car, unprofessional customer service and hit with unreasonable fees. I would highly discourage any customer from booking Rolls Royce transportation services from this company, especially for a day as important as you wedding day - you only get one chance. I wish I had paid attention to the negative reviews.

9f81ecd6-4ea0-4785-b43c-37da4b401643

We hired these people for 2 very important occasions: 1) To pick up my future husband's elderly parents flying in from Canada. Being elderly and not frequent flyers, it was important for us to have them being met with a greeter that had their name and a lei greeting to offer a nice touch. They said their driver was nice, easily identifiable, and helped them with their luggage. Sweet. 2) Our wedding. We hired the Rolls Royce and Jason was our driver. The Rolls arrived on time and Jason was professionally dressed. The Rolls was able to fit me and 2 bridesmaids in the back (I didn't have a big puffy dress, just a fitted trumpet style with little train) and my Maid of Honor in the front. Although it had A/C, my MOH didn't feel much of the air sitting in the front seat and we spent most of the time fanning her to get the air moving. Jason was nice, was easy to talk to a bunch of girls, especially me, who was filled with anxiety and he tried to find the right radio station to calm my nerves. He waited for us during the ceremony, and then drove us all the way back to our reception in downtown Waikiki. It was a very pleasant experience and we loved riding in the Rolls, especially the time spent with my girls going there and then the alone time with my new-husband riding back. It was a great experience and would definitely recommend the Rolls to anyone looking for a unique touch to their wedding. http://www.yelp.com/biz_photos/cloud-9-limousine-honolulu?select=3TWfVTiUU6LX2qVk2_Km9A#V-VQluJ6ErVoiE9r8KEAyw http://www.yelp.com/biz_photos/cloud-9-limousine-honolulu?select=3TWfVTiUU6LX2qVk2_Km9A#3TWfVTiUU6LX2qVk2_Km9A

2261927b-50f8-420b-b749-50fad834d09a

I love Cloud 9 Limousine! From the first time I talked to Peter at Cloud 9 in August 2008 I immediately felt the love and the Ohana from him. He was so gracious, warm with a bright personality. The limousine ride with Peter was one of the most memorable, special and cherished experiences I have ever had under the Faery moon night. You always remember the first time, the first impression, the LOVE. Since then I have stayed with Cloud 9 Limousine for all my limo rides like the special pre-party limo ride for The Cure concert, (brought by BAMP Project) in the summer of 2016 and especially in the more recent one, the Duran Duran concert in 2017, ironically, the date falling exactly one year after the Cure concert. As alway, Peter is a gentleman and always made me feel extremely special whenever I booked a ride like the latest one on Sunday, July 16, 2017 for the Duran Duran concert. It was the first performance for Duran Duran in Honolulu and a special one indeed. It was a wonderful and special night for me. Laurie, our well-dressed driver, who's beautiful inside and out has a great personality. She's has always been so accommodating and kind to me and to us. She's on time, the Limousine is clean and smells fresh, cold bottled water is readily available, full ice bar, the AC is cold especially in these warm summer days and most importantly, the music speakers in the car are in stereo and the bomb ! What's a cruise without music to fill your ears with passion? Music is my life! The Limousine ride was comfortable and smooth. Laurie is a wonderful driver and a beautiful person. She even dresses up with a stylish hat to sport the entire outfit. I recommend her if you are reading this and looking for a limousine for your next party, graduation, wedding etc. Request for her. It was top quality service and my family and friends were satisfied : My brother Ken, sister in law Christine, nephew Bryce, my good friends Malia and Barron all had a wonderful time ! A few hours earlier I took my little cute nephew Klyde, nieces Elyse & Aubrey and my mom for a ride before dropping them home. I look forward to riding their Rolls Royce the next time ! They got the stretch limos and so much more ! So like us, bring your bottles of champagne and wine and book Cloud 9 for your next Party ! I will ! Mahalo Peter and Laurie and Cloud 9 Limousine ! Honolulu Advertiser Kat Wade TGIF even captured the moment in a photo. Thank you for reading this! Enjoy the ride and cherish the memories !

7cb02dce-e304-4eeb-b35a-f9d9a930c760

Very POOR customer service! We had paid this company in full a whole year in advance to reserve the Rolls Royce for our wedding. 2 days before our wedding the Cloud 9 says we never booked their company and stated that our credit card was declined. They claim that they tried contacting us by phone and email many times, but this was a lie. We never missed a call from them, got a voicemail, nor did we receive any emails saying anything of this nature. After going back and forth, they said they already booked their Rolls Royce with another wedding party and there was no way for us to use their services. We, luckily went with Albatross Transportation and reserved the brand new 2012 Rolls Royce Ghost. This vehicle was so much more luxurious that than Cloud 9's old car. After the wedding, we contacted our bank. Our bank says exactly one year before we were to use their services they endorsed the check we sent them. Even then, Peter still denied the claims. To make a long horrible story short, we finally sent a letter to the company with a copy of the endorsed checked. 3 weeks later we get a check in the mail with NO APOLOGY! The least peter could have done was apologize!! HORRIBLE. DONT WORK WITH THIS COMPANY they may steal your money!

aa436378-26a3-4f1f-becc-2b4c26272b31

Good customer service when booking, amazing customer service from the driver! We rented the Rolls Royce for our wedding and it was just perfect and way more fun than a plain ol' limo. The driver, Billy, provided over the top amazing service! Friendly and informative, pointing out things of interest while he was driving and he even helped my parents with directions getting back to Honolulu from our ceremony. If you book Cloud 9 request Billy to be your driver, he was fabulous!

aeca08a8-c85b-4550-9d58-025755250e63

FUTURE BRIDES BEWARE!!! This vendor is a wedding nightmare!!! We booked the Rolls Royce to pick us up on our wedding night and take us to our hotel in Honolulu from the North Shore. The car never showed. The owner called me 10 times on my wedding night leaving varyingly incomprehensible messages. I did not have my phone on me because it was my wedding. My husband's father ended up driving us to our hotel. But it was after a big upset to our wedding, and my husband was dealing with the details of how we will get to our hotel DURING OUR WEDDING. No couple should have to deal with that on their wedding day. When I called and asked for my refund, the owner was rude, unapologetic, and made excuses for not showing, saying the car wouldn't start. Then he said, "you know this stuff just happens." BS - you could have literally sent any of your other cars to pick us up. I told him I just wanted my money back, which he did process that day (only up side to this nightmare). I know the RR is a cool car and they may have the only one on the island (so he said when we booked it) but this vendor is just not worth the risk of being a no-show or late or even rude (I am assuming he is also the driver). I do not give out 1-star reviews lightly. This was truly a horrible experience that I want to help others avoid.

acf4c6c1-dfe7-4783-ba54-ee7ff46342cc

We had the pleasure of having the Rolls Royce limousine service during our recent visit to Hawaii. The driver, Peter, who is also the owner of the company, was professional and courteous. He got us to our event on time and in style. He was also an outstanding guide, with a thorough knowledge of the area. From the excellent condition in which Peter keeps the car, you can easily tell he takes pride in owning the only Rolls Royce of this type on the island available as a limousine. We definitely recommend his service based on the experience we had.

54a99742-2b2c-43b5-b507-9d68cf920d69

Made Round Trip reservations, Paid in Full In Advance...Then ... Pickup from the Airport was supposed to be memorable, instead calling them and looking for the Driver to find out where our ride is???? Then when had to return back to the Airport, they Forgot about us, we are not on the schedule !!! Was fast enough to take the customer's money but not efficient enough to give them a ride, not to mention the inconvenience and hassle we had to go thru on the way back to the airport... They do not answer their phone, for a service that should be on 24 hours non-stop I would NOT recommend them to anyone, In Fact it may be time to Retire the Business...

5b9eb009-32b0-42cc-aad5-2d0476842281

They were willing to work with me despite the last minute request. The driver was awesome. She was so sweet, gave us a your of the city, made sure we didn't need anything, and even went above and beyond to get our cake when we realized we forgot it. Loved the Rolls Royce, perfect for what we needed!

7eb929eb-0048-4626-a651-bf9627f3d9a2

We hired Cloud 9 to pick us up from HNL and take us to Aulani Resort in Ko 'Olina. We wanted a nice vacation that did not include driving ourselves there in the horrible rush hour traffic. Our vacation started out a bit rocky with a two hour flight delay so I was a bit worried about our transportation. I called and advised Peter, the owner, of our delay and he able to accomodate our request and calmed my nerves saying that they would track our flight and have the car there waiting... and they did! Then se were typical pain in the butt vacationers and asked to have our return trip time changed also to allow a bit more time in the airport shops. Again, done cheerfully and without a problem. The car that carried us back was not the Lincoln Navigator we requested but a stretch limo! Quite an upgrade! Overall, both drivers, Darla and Frank, and the owner, Peter were awesome, professional, helpful and fun! I would confidently recommend Cloud 9 and will absolutely use them on future trips!

Experience luxury and style with Cloud 9 Limousine in Honolulu. Perfect for special occasions or city tours. Book your unforgettable ride today.

Cloud 9 Limousine in Honolulu, HI - Premier Restaurant Experience

Honolulu

Cloud 9 Limousine

Hawaii

Experience top-tier limousine service in Honolulu, HI with Cloud 9 Limousine. Perfect for special occasions or city tours. Book your stylish ride today!

Luxury Ride with Cloud 9 Limousine in Honolulu, HI | Premium Transportation

Learn about Cloud 9 Limousine, Honolulu's leading luxury transportation provider. Committed to comfort, safety, and exceptional service. Discover more now!

About Cloud 9 Limousine in Honolulu, HI | Premier Transportation Service

Opening hours for Cloud 9 Limousine, Honolulu, HI. Find opening hours for Cloud 9 Limousine, Honolulu, HI on 123 Waikiki Beach Ave.

Cloud 9 Limousine Menu Overview

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Experience the Menu at Cloud 9 Limousine

goofy cafe & dine

Menehune Grille

Lappert's Hawaii