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Juneau, AK

North America

United States

# Frontier Suites Hotel In Juneau – Comfortable Lodging in Juneau, AK

Frontier Suites Hotel In Juneau is a well-known lodging option located in Juneau, Alaska. This hotel offers spacious accommodations, including suites equipped with kitchens, making it ideal for both short and extended stays. Established to provide travelers with comfort and convenience, the hotel is situated near the airport, enhancing accessibility for guests arriving in the area. Review highlights often mention the generous room sizes and the friendly staff, although experiences can vary significantly. Overall, Frontier Suites serves as a practical choice for visitors seeking a home-like atmosphere in Alaska's capital city.

## History
### The story of Frontier Suites Hotel In Juneau
Frontier Suites Hotel In Juneau was founded with the vision of providing travelers with a comfortable and convenient place to stay while exploring the natural beauty of Alaska. The hotel's founders aimed to create a welcoming environment that would cater to both leisure and business travelers, offering amenities that would make their stay enjoyable and memorable.

### Milestones and growth
- Established to provide convenient lodging for travelers in Juneau.
- Expanded room offerings to include suites with kitchen facilities.
- Implemented a shuttle service to enhance guest accessibility to local attractions.
- Gained recognition for its spacious accommodations and friendly service.

### Cultural and local influence
The hotel has become an integral part of the Juneau community, reflecting the local culture through its hospitality. Its proximity to natural attractions, such as Mendenhall Glacier, has made it a popular choice for tourists seeking to explore the stunning landscapes of Alaska. The hotel also supports local businesses by providing information and resources to guests about nearby attractions and activities.

### Continuing the tradition
Frontier Suites continues to uphold its founding principles by focusing on guest satisfaction and comfort. The management regularly seeks feedback to improve services and maintain high standards. By adapting to the needs of modern travelers while preserving its core values, the hotel remains a relevant and appealing option in Juneau's hospitality landscape.

## Community
### Community involvement
Frontier Suites Hotel In Juneau actively participates in community events and initiatives, fostering a sense of connection with local residents. The hotel often collaborates with local organizations to support tourism and promote Juneau as a destination. By engaging with the community, the hotel enhances its reputation as a friendly and welcoming place for visitors.

### Community notion about the place
Local residents generally view Frontier Suites positively, appreciating its role in supporting tourism and providing quality accommodations. However, some feedback indicates that there are mixed feelings about the hotel’s upkeep and service quality, which can vary based on individual experiences. Overall, the hotel is recognized for its contributions to the local economy and hospitality sector.

### Events and gatherings
The hotel hosts various events and gatherings, catering to both guests and local residents. These events often include seasonal celebrations, community meetings, and gatherings that promote local culture. By providing a venue for such activities, Frontier Suites strengthens its ties with the community and enhances the overall guest experience.

## Offerings
### What Frontier Suites offers
Frontier Suites Hotel In Juneau provides a range of offerings designed to meet the needs of diverse travelers. The hotel features spacious suites, each equipped with essential amenities to ensure a comfortable stay. Guests can enjoy the convenience of kitchen facilities, making it ideal for families or those on extended trips.

### Dining and food experience
While the hotel has a restaurant that serves a variety of dishes, the dining experience can vary based on operational hours and menu offerings. Guests have reported enjoying the meals provided, particularly after long days of exploring. The option to prepare meals in the suites adds to the overall dining flexibility for guests.

### Events and packages
Frontier Suites offers various packages that cater to different types of travelers, including those looking for adventure or relaxation. These packages often include discounts on extended stays or special rates for local attractions. The hotel also provides event space for gatherings, making it suitable for both personal and professional events.

### Facilities and features
- Spacious suites with kitchen facilities
- Free airport shuttle service
- On-site laundry facilities
- Complimentary Wi-Fi
- Parking available for guests
- Proximity to local attractions

## Pros and Cons
### Key insights from reviews
Reviews of Frontier Suites Hotel In Juneau reveal a mix of positive and negative experiences. Guests frequently highlight the spaciousness of the rooms and the convenience of the location. However, some reviews point to issues with cleanliness and service consistency, indicating that experiences can vary widely.

### Compliments and strengths
Many guests commend the hotel for its generous room sizes and the availability of kitchen amenities, which enhance the comfort of longer stays. The free shuttle service is also frequently mentioned as a significant advantage, providing easy access to the airport and local attractions. Additionally, some reviews praise the friendly staff who contribute to a welcoming atmosphere.

### Contrasts and notable mentions
Contrasting experiences often arise regarding cleanliness and service quality. While some guests report excellent housekeeping and attentive staff, others have noted issues with room maintenance and responsiveness from the front desk. This inconsistency can affect overall guest satisfaction and highlights the need for ongoing staff training and facility upkeep.

### Summary evaluation
Overall, Frontier Suites Hotel In Juneau offers a practical lodging option for travelers seeking comfort and convenience. While the hotel has its strengths, such as spacious accommodations and a friendly atmosphere, attention to cleanliness and service consistency is essential for enhancing guest experiences.

## Location & Nearby Attractions
Frontier Suites Hotel In Juneau is conveniently located at 9400 Glacier Hwy, Juneau, AK 99801. Its proximity to the airport makes it an ideal choice for travelers arriving in the city. The hotel is also near several local attractions, including Mendenhall Glacier and the downtown area, which offers shopping, dining, and cultural experiences. Guests appreciate the easy access to outdoor activities and the stunning natural beauty that Juneau has to offer.

## FAQs
**What amenities are available at Frontier Suites** The hotel offers spacious suites, kitchen facilities, and free Wi-Fi.
**Is there a shuttle service** Yes, the hotel provides a free shuttle service to and from the airport.
**Are pets allowed at the hotel** The hotel’s pet policy may vary; check directly with the hotel for details.
**What dining options are available** The hotel has an on-site restaurant, and guests can also prepare meals in their suites.
**How far is the hotel from downtown Juneau** The hotel is a short drive from downtown Juneau, making it easily accessible.

## Visit Frontier Suites Hotel In Juneau Today
Frontier Suites Hotel In Juneau offers a unique blend of spacious accommodations, convenient amenities, and a welcoming atmosphere. With its rich history and community involvement, the hotel stands out as a practical choice for travelers. Whether you're visiting for business or leisure, Frontier Suites provides a comfortable base to explore Juneau and its stunning surroundings. Book your stay today and experience the hospitality that makes this hotel a preferred choice among visitors.

7556ae1f-4f3b-4e46-9041-bbc56c54dc4b

We stayed here for just one night, arriving late on a flight from Seattle. Although the hotel offers a free shuttle, it's only about a 10-minute walk from the airport -- and after a full day of air travel, a 10-minute walk seemed like heaven. I saw that there were a few negative reviews; our experience was the opposite. Check-in was fast, our room was HUGE (perhaps the largest hotel room we're ever stayed in) and perfectly clean. The staff even reserved a free ride to our boat the next day to Statter Harbor, even though it wasn't on the "list." It's not in "downtown" Juneau, but instead near the airport. As a VERY frequent traveler, and being in transit, we found that the Frontier Suites was perfect for us!

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When I landed back in King Salmon after being away from civilization for well over a week, somehow found WiFi, checked my emails, and discovered Mendenhall Campground (our original plan) was flooded, I frantically racked my brain for another option. The Alaska Tour Saver book strikes again! Luckily for me, I remembered a coupon for Frontier Suites Hotel was in the Alaska Tour Saver book and I immediately called to see if I could use the buy one night/stay one night free coupon. Lucky for my Dad and I, there was availability, we could use the coupon, and we were instantly ecstatic - hot showers and warm beds - woohoo! We landed in Juneau, picked up our rental car, and drove the very short distance (it's actually walking distance) to Frontier Suites. We arrived pretty late (after 10pm) but was greeted with great service nonetheless. I was a little aggravated our room was in the further building but that's what happens when you are on the coupon-budget. We would soon find out the luggage carts were pretty hard to come by but it's fine, we had been lugging our crap throughout the entire state of Alaska, what's across one more giant parking lot... Our room was GREAT! Very clean and complete with a full kitchen area - stove, refrigerator, dishwasher, coffee maker, etc. plus two queen size beds, a television, desk, hot shower... a definite upgrade from our two person tent... There's also a washer and dryer on site (bring your quarters). We stayed at Frontier Suites for two nights before heading to Glacier Bay National Park and we stayed here again the night we returned from Glacier Bay. Prior to our departure the restaurant wasn't open but when we returned, they had opened and it was delicious! A nice perk of this hotel is the "free" hotel shuttle. We ended up returning our rental car and walked back to the hotel the night before we took the ferry to Glacier Bay. We arranged with the front desk staff for the hotel shuttle to transport us to the ferry terminal. That's also one of the reasons we reserved a room for the night we returned - the shuttle picked us up from the ferry station and we were able to leave some of our luggage at the hotel while we were in Glacier Bay. Win win! It's too bad some of the earlier reviews aren't the best - I had a great experience here.

75cff365-e25b-40be-9d6a-2a815471ace9

Firstly, I'm not a competitor and if I was it'd be a low blow to go on websites and talk smack about my competition. Also, I'm not even from this city dude.. Besides that, why would I do something so stupid and try to ruin a business online with my name just out there for everyone to see. If I was going to try and ruin it, I'd make posters of the pictures I have and put them up around the town. That way the city can take care of it. Competitor, I'm a freakin massage therapist dude. Don't come at me when you don't know the facts. Still waiting for your phone call there bud. Or at least come shake my hand since you seem to think I've never been to your hotel. Still waiting. 2315. be here till Wednesday. (That was specifically for the owner) Secondly, no your hotel isn't clean. Theres no way it's been actually cleaned in at least 6 months. There's dust and dirt everywhere. It smells like mold and stale cigarette smoke. The carpet in the room was not vacuumed or if it was they need to invest in a new one. Mysterious goop on the night stand. Red splotches leading to the bed on the carpet. white stains around the bed on the carpet. THE BATHROOM FAN when you turn it on it's really loud. It's December Jack, I don't want more mold in your hotel so I'll turn on the bathroom fan for you. Unless that's not what I'm supposed to do? The ceiling in the bathroom is pooling with water. There was also hair in the shower from the people before us. My partner nor I have black hair. Thanks though. Food crumbs and trash in the kitchen. Grime on the dishes. Calcium build up on both sinks. You also have your house keepers put the trash and old linens stacked right in front of the elevator. When you get off of the elevator during the day you're greeted with bags of used linens and trash. So clean. In fact it's so clean how about we do a white sock test? Or how about a white glove? You willing to do that "Owner"? Thirdly, yes your employee did roll her eyes at me for asking for a trash bag. She was sitting in room 2312 watching a show. The tobacco pouches are still sitting by the vendi machine. There's dirt and dust bunnies behind and between it too (physically can see it). I'm still waiting for the owner to call me. Maybe he hasn't held the séance yet. As apparently I've never stayed in the hotel... Which is weird. Cause you took $436.00 out of my account. I'm allowed to express opinions in order to better help individuals make a decision on where they stay. If you're going solo for the price it's alright. If you're a couple or family I'd stay somewhere else. Now Mr. Owner I'm eager to hear what you have to say.

0014ffba-759e-4816-b534-c4b97213f7e5

Dated is the least of your worries if you stay here. I stayed here for two weeks for work. At the end of week one I asked for my room to be cleaned. When that didn't happen I asked if I could get clean towels and I NEVER RECEIVED any towels. I asked again the next day and the young Polynesian girl whom works at the front desk brought me up some, later that night. I came across 6 Front desk agents. Most of them were rude and didn't even acknowledge me as I walked into the lobby. An older gentleman that's at the front desk doesn't respond if you say good morning or hello. The one thing I depended on was the "friendly" staff I read about in the reviews but that was non existent while I was there with an exception of the young Polynesian girl and The older Caucasian lady whom checked me out. I expected the room to be older but I didn't expect to come across stains everywhere and basically filthy. If I wasn't so busy working most of the time I was in Juneau I would've definitely taken more pictures.

0d79d3a8-f440-49d0-a5ff-85481d8a3f14

Location-wise, it fit our needs. The size of the room was fine. Don't expect much to be supplied in the kitchen (pick up some paper plates, plastic utensils, paper towels, etc). Two reasons for 2-stars. First, the service is why it's at best (2) stars. Not one staff person seems to give a crap. We asked for housekeeping on 3 of the 7 days we were there. We got it once, and that's only because we asked again. The young man who took down two messages...I seriously doubt he passed them on. The young lady Wednesday night, asking her felt like a chore. Attitude and threw her pen down. Seemed miffed she had to go to get towels. At last check, she was still at the front desk, not getting towels (another couple was at the desk for the same complaint...no towels). Second reason, cleanliness. First, don't look under the bed. Condom package in the nightstand drawer. Dust 1/4" think in the vent in the bathroom. Bare minimum cleaning at best. I get it. Many places are short staffed, hard to find good help, etc. We tried to be "helpful" by asking for housekeeping for less than half the time we're here. Knock the rate down and don't provide it, keep towels at the front desk, and/or put up a notice saying max 2 day's housekeeping per 7 day stay.

6b72932a-9d3d-4864-9437-5a966f4ce2bf

This place is a disaster from the word go, one that declares loudly that they care not for the needs of prospective guests, nor apparently about their vacancy rates. I visited their website with the intent of booking a room for my upcoming trip, and encountered a peculiar issue on the website: that is, rooms that showed as available were not allowing selection (as evidenced in the attached photos). Assuming a simple glitch was at fault, I visited the contact page hoping to find an email address to reach out to for assistance, only to find no email address is included for contacting them. On their contact page. "Come on dude, why not just call?" Because it's 2021, I don't like human interaction, I don't want to and I shouldn't have to. Lacking options, I elected to use the contact form submission to get a message to the proprietors which, for all intents and purposes, might as well be smoke signals or carrier pigeons because....well....again, it's 2021. But I digress. I submit the form and within about 6 hours, I have a response in my inbox (photo of response attached). Sweet! Not fast enough to be an automated response, so clearly a human being has read my message and assured me that they will get back to me as soon as possible. Well aren't we just off to the races now? Not really. That was apparently the only communication I was worthy of, since a full day passed....then 2. Then 3, 4, and 5. On day 6 I decide to try a different approach, and reach out via direct message on Facebook. "Seriously dude, just call!" No! Anyways, I'm quite satisfied with myself, because after all, they put that mechanism in place for a reason, right? Surely they are concerned about their social media presence! So I sit back and wait for that long anticipated connection so at last I can reserve a room for this coming weekend. And I wait. 5 minutes, then 10, eventually 15. 30 minutes, 45... "You are so stubborn, just CALL the NUMBER!" Fine! I'll CALL! Let me just hop off my horse and buggy and swing by the old post office to deliver this telegraph first, then I'll rush straight over to the rotary dial and patch myself through to the operator, because why not at this point? The Pony Express isn't available anyway.... Employee: "Hello, (Inaudible mumbling)"? Me: "Good morning, I was trying to book a room last week, and I resorted to the contact form when the website didn't work. The response I received said I would hear back, but still nothing. Can you help me book a room"? Employee: "(Inaudible mumbling)" --- Silence --- A minute passes, then soon it's 2, Then 3 minutes, and 4, 5 & 6. 7 minutes, 8 minutes, 9.... You get the idea. I hung up and booked another hotel. On their website. For less. In under 4 minutes. If you're looking for a room in Juneau Alaska, you should be as eager to book a room with Frontier Suites as they are to sell you one! Which if it wasn't clear, is not very eager. But if things like convenience, efficiency or customer service are completely unimportant to you, then you might consider Frontier Suites for your hospitality needs!

29b9b051-15fe-48e9-98c7-31b615e793c4

There are much nicer places to stay in Juneau than this place. Beds are advertised as Queen size, but are actually double beds. I read the review of Bill P and he is right it does help to be addicted to meth if you want to stay here.

2e8c4ca3-ec6d-4adc-a9f6-553b4065bf49

I stayed here for a family emergency. They charged me for both rooms before i even got to the room. They wrote off one of them because family could not make it in that day so one room was never used. I wasn't sure when i was going to check out and had reserved the second room until Monday. I got everything figured out family wise and checked out Saturday. Then they charged me again for the days i stayed there! Trying to get ahold of the manager who won't return my calls. The assistant manager is the one who messed up on the payments, and the manager fixed the first room. But trying to get him to call me back for the double charge even and days i didn't even stay there is ridiculous!!

f87d8245-6719-4012-b668-2ffa5d3e64b3

Rooms are fairly clean, although mattresses are stained and sheets are old. It's a basic, safe place to sleep if you have a quick overnight. However, *beware* online booking through a third party. We were informed less than 24-hours before our scheduled arrival that they were overbooked and cancelling our reservation! They didn't attempt to book us in their companion hotel, just shrugged their shoulders and left us to fend for ourselves at the height of the busy season. *Do not* trust your online reservation with Frontier Suites.

d3c266a4-b30f-49ed-906c-56ede5acb9f1

We thoroughly enjoyed he cleanliness and hospitality at this place. The room is a suite with a kitchen and living area and it was very clean. We were in the main building on the 4th floor. We left a tip for our housekeeper- great job! We had a corner window where we could see a snow-topped mountain. We enjoyed the free airport shuttle! The front desk clerks called taxis for us and answered our questions and held our luggage in a room after checkout and took care of something my hubby left in the room. The price was right, too. The location was near the glacier! Loved it!

Discover comfort at Frontier Suites Hotel in Juneau, AK. Enjoy cozy accommodations near Glacier Hwy. Book now for an unforgettable Alaskan stay.

Frontier Suites Hotel in Juneau | Best Stay by Glacier Hwy

Juneau

Frontier Suites Hotel In Juneau

Juneau Borough

Enjoy a memorable stay at Frontier Suites Hotel in Juneau, AK. Explore comfortable rooms, local dining, and nearby attractions. Book your visit now!

Frontier Suites Hotel In Juneau Experience - Stay & Dine in Juneau, AK

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About Frontier Suites Hotel In Juneau, AK - Your Gateway to Juneau

Opening hours for Frontier Suites Hotel in Juneau, AK. Find our hours of operation and plan your visit to the hotel at 9400 Glacier Hwy, Juneau.

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