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# Budget – Car Rental in New Orleans, Efficient Service, Local Insights, Customer Experiences

Budget is a car rental service located at 1317 Canal St, New Orleans, LA, providing convenient vehicle rentals for visitors and locals alike. Known for its competitive pricing and a wide selection of vehicles, Budget aims to cater to various customer needs, from compact cars for city exploration to larger vehicles for family trips. The location's history is intertwined with the vibrant culture of New Orleans, and it has become a go-to choice for tourists seeking to navigate the city. Customer reviews highlight both the efficiency of the service and the occasional challenges faced during peak times, reflecting a mix of experiences that shape the reputation of this rental service.

## History

### The story of Budget

Budget was founded with a vision to provide affordable and reliable car rental services to travelers. Over the years, it has established a strong presence in major cities across the United States, including New Orleans. The company has focused on creating a customer-centric approach, aiming to make car rentals accessible and straightforward for everyone.

### Milestones and growth
- Established in the 1950s, Budget began as a small car rental service.
- Expanded rapidly during the 1980s, becoming a recognized name in the industry.
- Introduced innovative rental options, including mini leases and flexible rental periods.
- Gained a foothold in New Orleans, catering to the unique needs of tourists and locals.

### Cultural and local influence

Budget's presence in New Orleans reflects the city’s rich cultural tapestry. The service not only supports tourism but also contributes to the local economy by providing jobs and facilitating travel for events like Mardi Gras and Jazz Fest. The unique character of New Orleans is mirrored in the way Budget interacts with its customers, often embracing the city's eccentricities.

### Continuing the tradition

As Budget continues to evolve, it remains committed to its founding principles of affordability and customer service. The company adapts to changing travel trends and customer expectations, ensuring that it meets the needs of a diverse clientele while maintaining its roots in the community.

## Community

### Community involvement

Budget actively participates in community initiatives in New Orleans, supporting local events and organizations. This involvement helps to foster a sense of belonging and connection with the residents, making it more than just a rental service but a part of the local fabric.

### Community notion about the place

The community views Budget as a reliable option for car rentals, particularly for those needing transportation for special events or family gatherings. However, experiences can vary, with some customers expressing frustration over service inconsistencies, particularly during busy periods.

### Events and gatherings

Budget often collaborates with local organizations to support events that draw visitors to New Orleans. This includes providing vehicles for festivals, parades, and other community gatherings, reinforcing its role as a community partner.

## Offerings

### What Budget offers

Budget provides a range of services tailored to meet the needs of its customers. From compact cars for solo travelers to SUVs for families, the selection is designed to accommodate various travel requirements. Additionally, Budget offers flexible rental terms, allowing customers to choose the duration that best fits their plans.

### Dining and food experience

While Budget itself does not offer dining options, its strategic location in New Orleans places it near a plethora of dining establishments. Customers can easily explore local cuisine, from Creole dishes to classic Southern fare, enhancing their overall travel experience.

### Events and packages

Budget frequently offers special packages and promotions, particularly during peak tourist seasons. These packages may include discounts for extended rentals or partnerships with local attractions, providing added value to customers.

### Facilities and features
- Convenient location in the heart of New Orleans.
- A diverse fleet of vehicles, including economy, luxury, and SUVs.
- Flexible rental options, including daily and weekly rates.
- Customer service support for inquiries and assistance.

## Pros and Cons

### Key insights from reviews

Customer reviews of Budget reveal a spectrum of experiences, highlighting both positive and negative aspects of the service. While many appreciate the affordability and vehicle selection, others express dissatisfaction with service speed and staff interactions.

### Compliments and strengths

Positive reviews often mention the cleanliness of vehicles and the efficiency of the rental process when staff levels are adequate. Customers appreciate the competitive pricing and the variety of vehicles available, making Budget a popular choice for many.

### Contrasts and notable mentions

Conversely, several reviews point to long wait times and perceived disorganization during peak hours. Some customers have reported negative interactions with staff, which can overshadow the overall experience. These contrasts highlight the importance of consistent service quality.

### Summary evaluation

Overall, Budget in New Orleans offers a mixed bag of experiences. While many customers enjoy the affordability and convenience, the service quality can fluctuate, particularly during busy periods. This variability is an important consideration for potential renters.

## Location & Nearby Attractions

Budget is conveniently located at 1317 Canal St, New Orleans, LA, placing it in close proximity to numerous attractions. Visitors can easily access the French Quarter, the Garden District, and other cultural landmarks. The vibrant atmosphere of New Orleans is palpable in this neighborhood, making it an ideal starting point for exploring the city. Local insights from reviews suggest that the location is favored for its accessibility, although some customers have noted the challenges of navigating the area during peak tourist seasons.

## FAQs

**What are the rental hours** Budget typically operates from early morning until late evening, but hours may vary.

**Is insurance included in the rental price** Insurance options are available but not included in the base rental price.

**Can I modify my reservation** Yes, customers can modify reservations based on availability and policies.

**What types of vehicles are available** Budget offers a range of vehicles, including economy, SUVs, and luxury cars.

**Is there a shuttle service to the airport** Budget does not provide shuttle service; customers must arrange their own transportation.

## Visit Budget Today

Budget in New Orleans offers a unique blend of affordability, convenience, and local charm. With a history rooted in community involvement and a commitment to customer service, it stands out as a viable option for travelers. Whether you are visiting for a festival or exploring the city, Budget provides the vehicles and support needed for a memorable experience. Despite some mixed reviews, the overall value and accessibility make it worth considering for your next trip.

fd69c77d-0fc1-4f3e-914c-3e31a5d423ee

A strange experience, to a certain degree, but for me it worked out fine. I did have to wait about 15 minutes before they knew what car I was renting. I also had to wait about 15 minutes before I could drop off my car. Just seemed to me like they were under-staffed. But the staff that was there was very polite and efficient. My car was very clean. And ran well. The strange part is that you have to walk through the hotel, then out double doors then around a corner. Some people will find this very vexing. I personally gameify stuff like this in my head and thought it was eccentric, much like the city I was visiting, so no harm no foul for me.

71a8e517-7f85-4105-a6c4-6cac14bdf91d

Unfortunately, I can relate to the other negative reviews. I made my car rental reservation about a week in advance. I only needed a compact car for the day to go sightseeing. This location was only a few blocks from several major hotels, so I assumed they would be more professional. When I arrived, there was one long line. Other rental companies I've used offer expedited pick-up or prioritize pre-paid reservations. Unfortunately, the staff seemed disorganized and apathetic to any customer issues. I patiently waited my turn for about 20-25 minutes. Once I finally got up to the counter, there were no niceties--just a frustrated employee. Mind you, the office was open for less than an hour at this point. I handed off all my paperwork, and it only took a couple of minutes to sign and process everything since my reservation was very simple. While I'm waiting for everything to go through, a city official enters the office. The staff member I'm working with immediately perks up and starts multitasking with their paperwork. WTF? I'm clearly upset, but I don't say anything because I just want to go on with my day. When I get my car rental, the staff person hands me the keys and skims through the initial inspection to prioritize the city official. Ugh. Luckily, the guy who cleaned the car was really nice and offered to help me if I had any questions. I returned the vehicle with a full tank of gas on time and in pristine condition. When I arrive at the return area, there is no one to greet me. Usually, staff is supposed to do a final inspection of the car to look for dents and check the gas. When someone finally came, they said just to drop off the keys at the office. When I dropped off the keys, I made sure to tell the staff that there was a full tank of gas. Later that evening, I get the emailed receipt, and there is an extra charge for fuel service even though the report clearly says that it was returned with a full tank of gas. I had to return to the office the next day and get it refunded! What a pain!

1509d18e-3a6c-4f3d-84e7-312801b36011

The worst car renting experience I've ever had. I booked a rental car through Costco but listed my boyfriend as the driver. In the email I received, it literally says "name under: Ashley" so I thought this meant the booking was under my name. So when I arrived, the two girls working the counter were certainly busy but appeared grouchy. When I got called to the counter, the lady had an incredibly rude tone and answered short, one-worded answers. I gave her my name, license, and credit card. There seemed to be some issue with the booking cuz she was muttering to herself and talking to the girl next to her. I asked if there was an issue to which she responded, "Just wait a minute." Okay. She continued to have some kind of issue and started filling out paperwork. At one point I heard her mutter my boyfriend's name so I spoke up that that's my boyfriend's name. He then identified himself. She proceeded to literally THROW my license and credit card at me, and my credit card flew behind her computer somewhere. She then threw the paperwork she filled out at her coworker who said, "Why are you throwing your paper at me?" My lady then yelled that she is "so irritated". Turns out the reservation was indeed under my boyfriend's name despite what the email said. If she would have asked or mentioned something to me, it probably would have saved her any extra work she was doing. But she preferred not to communicate directly with the customer. She was horribly rude the rest of the time. She gave us a pamphlet and pointed outside and simply said, "silver Toyota." No keys. No explanation. I then said to her, "You threw my credit card behind your computer." She moved her computer and fished it out and slapped in the counter. Didn't say a word. We wandered outside the parking lot and the only car we found was blocked in by other vehicles. We asked some maintenance men outside and they said the car is not ready and to wait. We stood there in the parking lot and watched other people come and go in rental cars. The guys pulled the car up and did not say anything to us. My boyfriend went back inside and the lady was announcing that she had keys ready for someone. My boyfriend said it was probably him cuz no keys outside in the car. She rolled her eyes at him and proceeded to continue what she was doing with another customer. That customer then told her she can give the keys to us. She rolled her eyes again and handed the keys to that customer to hand over to us. Like, what?! This lady must be absolutely miserable in her life and she certainly needs a new job, probably one that does not require her to work with people. She has zero people skills and is incredibly unprofessional. I will not rent from Budget again because of this experience. I posted a review on google and Budget requested I send them an email with all the details. I took the time to write out a very detailed description of our experience just for them to respond that they can't talk to me because the reservation is under my boyfriend's name so he needs to contact them. What a waste of my time. Budget sucks. If I could give zero stars, I would.

6a1778b7-3c93-4282-9c80-37487f3e6bf9

My Budget Rental service was at Louis Armstrong Intl Airport and immediately after paying for a vehicle it did a bait and switch from a Genesis to a Chrysler 300 (wording change on confirmation). After successfully disputing this is utilized the vehicle, filled it up outside the airport on my return. No problem until I received my credit card statement with an additional $ 100+ in charges. ALSO, immediately after I get off my flight I realized my Mother's handicap placard was left behind. When trying to contact the customer service desk at the airport noone answered the numerous calls for the retrieval. So I phoned the 1-800 customer service who stated all is could do was fill out a "lost & found" form which i received notification the form was submitted and they'd get back to me which it's been 3 months and I haven't heard ANYTHING! A simple action as answering the airport customer service line could have gotten the handicap at least headed back to my 90 yr old Mother. Shame on you Budget and other corporations that you can no longer communicate with them after they get your hard earned money!

023a922a-d7bf-4506-bb0b-51465a88134f

I read the reviews and got here an HOUR early so I can possibly get my car in time to go do what I wanted to do. To put it simply - there are not enough people working here, and the ones that are working move slower than molasses. The desk agents are also going outside constantly to check on cars. Seriously? Budget can't afford to have people dedicated to certain areas? I waited and hour and half to get my car. I will NEVER come here again.

c60198ea-3379-4e20-b046-2467aad074b8

They can't honor a reservation. Made plans two weeks in advance. This slip ended up costing me over $1500 in airline fees and travel expenses. I was told by customer service that the reservation only guarantees the price and not the truck!?!? How do I utilize the price if there's no truck available. Not the first time I've had this issue at this location, but it'll be the last time. I'll never return.

94cf1a88-6125-4b4c-817e-9942d1c9b406

Reserved a car weeks in advance. Walked there the day I was scheduled to pick up. I was told there were no cars so they transferred my reservation to the airport. I asked if they had a shuttle to the airport. They told me to take an Uber or Lyft...a $70 Lyft. If they ran out of cars, why couldn't they have emailed before at least? We did Uber to the other location, where they informed us our reservation had not been transferred and that they could not transfer it because we paid in advance. So because we paid ahead, we were told we couldn't get a car. I spent 35 minutes on hold with customer service before going to Enterprise. Thank you, Enterprise, for helping us when Budget screwed us over. Than

9b3ff8c1-b668-4fd3-b6c6-79c9968282c3

The absolute worst service and experience I've ever had renting a car in 35 years. I reserved a convertible 4 months ago when I knew I was coming to Jazzfest. To be picked up AFTER Jazzfest was over. I had a 10 am appt which the App kept reminding me to get there on time. I get there and they say it's a 45 min wait which is ridiculous in itself. An hour and half later they tell me I have a cheap midsize , not my Mustang convertible that I prepaid for. Not even sorry , horrible attitude " take it or leave it". I complain and they said I now have to call an 800 # to try and get a discount since I paid a lot for the Mustang. Everything about this experience was unnecessary, unacceptable and wrong. I will never use Budget/Avis again

6f59d882-676c-4ef5-bd90-1b9feac1928c

Horrible experience with this place's car rental. We were on vacation and rented this car for a day. We paid for a regular car but they gave us an electric car. They gave us the car with an extremely low battery. We had to literally struggle to find a charging station all day!! Worst experience! Words of advice: pay a little extra for a better experience, especially if you are on vacation.

f7524742-68cd-466d-be94-2c39f729069f

This is my favorite Budget location. I am constantly traveling and use the mini leases. I've had a few rentals here and always had a great experience. When another location makes a billing mistake or anything else, I have even called here to get the answers I need.

Discover Budget on Canal St in New Orleans for authentic local dining. Experience vibrant flavors and unique atmosphere. Book your table now!

Budget Restaurant in New Orleans on Canal St - Authentic Flavors

New Orleans

Budget

Louisiana

Explore the full menu at Budget in New Orleans. Discover signature dishes, drinks & must-try items. Visit us at 1317 Canal St, New Orleans, LA.

Budget Restaurant Menu – Food & Drinks in New Orleans

Learn about Budget, a popular restaurant located at 1317 Canal St, New Orleans. Experience authentic flavors and a vibrant atmosphere in the heart of the city.

About Budget Restaurant in New Orleans

Opening hours for Budget, located at 1317 Canal St, New Orleans. Find opening hours for Budget on 1317 Canal St, New Orleans, LA.

Budget Menu Overview

Signature Dishes

Beverages and Pairings

Dietary Options

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Experience the Menu at Budget

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