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New Orleans, LA

North America

United States

# The Polo Club – Elegant Lounge at Windsor Court Hotel, New Orleans
The Polo Club, located in the Windsor Court Hotel in New Orleans, LA, is a sophisticated lounge that combines a classic atmosphere with modern amenities. Known for its live jazz music and an extensive cocktail menu, this venue offers a unique experience for both hotel guests and locals. Established as a gathering place for relaxation and socialization, The Polo Club has garnered a reputation for its attentive service and inviting ambiance. Visitors often highlight the lounge's elegant decor, reminiscent of an old library, and its selection of complimentary snacks, making it a popular choice for unwinding after a long day.

## History
### The story of The Polo Club
The Polo Club was founded with a vision to create a refined yet accessible space where guests could enjoy high-quality drinks and light bites in a relaxed setting. Its establishment within the prestigious Windsor Court Hotel underscores its commitment to luxury and hospitality, aiming to cater to both travelers and locals seeking a unique lounge experience in New Orleans.

### Milestones and growth
- **Opening**: The Polo Club opened its doors as part of the Windsor Court Hotel, aiming to provide a sophisticated lounge experience.
- **Reputation**: Over the years, it has built a reputation for live jazz performances and a curated cocktail menu.
- **Community Engagement**: The Polo Club has become a staple in the New Orleans social scene, hosting various events and gatherings.
- **Menu Evolution**: The offerings have evolved to include a wider variety of snacks and cocktails, catering to diverse tastes.

### Cultural and local influence
The Polo Club has played a significant role in the cultural landscape of New Orleans, often serving as a venue for local musicians and artists. Its live jazz performances not only entertain guests but also support the local music scene, fostering a sense of community. The lounge's elegant yet casual atmosphere reflects the city's rich history and vibrant culture, making it a favored spot for both tourists and residents.

### Continuing the tradition
As The Polo Club continues to thrive, it remains committed to its founding principles of hospitality and quality. The lounge frequently updates its menu and events to keep pace with the evolving tastes of its clientele while maintaining the classic charm that has defined it since its inception. This dedication to tradition ensures that The Polo Club remains a beloved destination in New Orleans.

## Community
### Community involvement
The Polo Club actively engages with the local community, often hosting events that showcase local talent and culture. By providing a platform for musicians and artists, the lounge fosters a sense of belonging and support within the New Orleans community. Additionally, it collaborates with local organizations to promote events that benefit the area, further solidifying its role as a community hub.

### Community notion about the place
Locals view The Polo Club as a cherished establishment that embodies the spirit of New Orleans. Many appreciate its blend of elegance and comfort, making it a go-to spot for socializing and relaxation. The lounge is often described as a welcoming space where guests from all walks of life can enjoy good company, quality drinks, and live music.

### Events and gatherings
The Polo Club hosts a variety of events throughout the year, including live jazz nights, themed cocktail parties, and special holiday celebrations. These gatherings not only attract hotel guests but also draw in locals, creating a vibrant atmosphere that encourages social interaction. The lounge's ability to adapt its offerings for different occasions contributes to its popularity as a venue for both casual meet-ups and special celebrations.

## Offerings
### What The Polo Club offers
The Polo Club provides a unique blend of high-quality drinks, light bites, and live entertainment. Its menu features a selection of cocktails crafted by skilled bartenders, along with complimentary snacks that enhance the overall experience. The lounge's ambiance, characterized by plush seating and elegant decor, invites guests to relax and unwind.

### Dining and food experience
While The Polo Club is primarily known for its drinks, the food experience is equally noteworthy. The menu includes a variety of small plates and snacks designed to complement the cocktail offerings. Guests can enjoy items such as fried pork skins, mixed nuts, and Castelvetrano olives, which are served as complimentary bites when seated. The focus on quality ingredients and flavors ensures that the dining experience is both enjoyable and satisfying.

### Events and packages
The Polo Club offers various event packages tailored to different occasions, including private parties and corporate gatherings. These packages often include customized drink menus and catering options, allowing hosts to create a memorable experience for their guests. The lounge's elegant setting and attentive service make it an ideal choice for those looking to celebrate special moments.

### Facilities and features
- **Live Jazz Music**: Regular performances that enhance the lounge's atmosphere.
- **Elegant Decor**: A sophisticated interior reminiscent of a classic library.
- **Comfortable Seating**: Plush couches and chairs for a relaxed experience.
- **Attentive Service**: Staff dedicated to providing a high level of hospitality.
- **Cocktail Menu**: A diverse selection of cocktails crafted by skilled bartenders.

## Pros and Cons
### Key insights from reviews
Reviews of The Polo Club reveal a mix of experiences, highlighting both strengths and areas for improvement. Guests often praise the ambiance and live music, while some express concerns about service consistency and pricing.

### Compliments and strengths
Many patrons commend The Polo Club for its elegant atmosphere and quality cocktails. The presence of live jazz music adds to the overall experience, creating a lively yet relaxed environment. Guests appreciate the complimentary snacks and the attentiveness of certain staff members, particularly during busy times.

### Contrasts and notable mentions
While many reviews are positive, some guests have noted inconsistencies in service, particularly during peak hours. Instances of forgetfulness among staff and pricing concerns have been mentioned, suggesting that while the lounge offers a luxurious experience, it may not always meet the high expectations set by its reputation.

### Summary evaluation
Overall, The Polo Club is regarded as a charming lounge with a unique atmosphere and quality offerings. While there are areas for improvement, particularly in service consistency, the combination of live music, elegant decor, and a curated drink menu makes it a worthwhile destination for those seeking a refined yet casual experience in New Orleans.

## Location & Nearby Attractions
The Polo Club is situated at 300 Gravier St, Fl 2, within the Windsor Court Hotel in New Orleans, LA. This prime location places it in the heart of the city, surrounded by vibrant neighborhoods and cultural landmarks. Guests can easily explore nearby attractions such as the French Quarter, known for its lively atmosphere and rich history, or enjoy a stroll along the Mississippi River. The Polo Club's central location makes it a convenient stop for both tourists and locals looking to experience the best of New Orleans.

## FAQs
**What are the hours of operation** The Polo Club typically operates in the evenings, but hours may vary.
**Is there live music at The Polo Club** Yes, The Polo Club features live jazz music regularly.
**Are reservations required** Reservations are not typically required but are recommended during busy times.
**Is the lounge family-friendly** The Polo Club is primarily an adult-oriented venue, focusing on cocktails and light bites.
**What is the dress code** The dress code is smart casual, reflecting the lounge's elegant atmosphere.

## Visit The Polo Club Today
Experience the charm of The Polo Club, where elegant ambiance meets quality offerings in the heart of New Orleans. With its rich history, commitment to community, and a welcoming atmosphere, this lounge is perfect for enjoying a drink or a light meal. Whether you're a hotel guest or a local, The Polo Club invites you to unwind and savor the unique blend of hospitality and culture that defines New Orleans.

116b19a1-02bd-4f43-a9eb-cf6f6e4ad224

Ten and a half years since my last review of The Polo Club and so much has changed. Don't look for the truffle fries check-in offer, but that's OK, we appreciate their generosity of years past. In the years since my last review, I've stopped by from time to time, often after a Mardi Gras parade and it's a solid option, but admittedly not anywhere I'd go out of my way to drink as there are so many great lounges in the area. I've found Polo Club to always be crowded and the service, while nice enough, often forgetful and absent. It's also, as you'd expect, very expensive ($18 for a glass of Brut Rose that we had to get up and remind the waitress to bring after my table had their drinks for 15 minutes) and at this price point, I'd rather go elsewhere.

499efa60-ffc6-43ef-a85b-c7ca2fed59c6

Im giving it three, and thats really nice of me. BC this bartender was a horrible asshole to my mom and my friends in-laws when they asked after 40+ minutes if they could order a drink. We were the only ppl at the bar, and I do feel for the bartender some, as it is the Sunday b4 christmas...at 6pm...and the hotel didn't have another one. But when they asked he YELLED at us and said and I quote "I dont need to serve you, you can sit down at a table and order". Mind you, there are no tables open, and then someone walked up to the bar and he took their order. As a bartender myself, and I have been in these situations more than you can know, that was in no way ok how to treat or respond to customers. I would be embarrassed to have him work for any hospitality organization...as he lacks any kind of "hospitality". His name is John Paul (or thats what his name tag says). But, the room is beautiful, the drinks are good, and I would recommend tea here and the hotel rooms.

95ca86bc-a0a2-4d16-a2d0-341d74143d67

Our bartender, Woody, took perfect care to make sure that we had the best libations and that we were utterly entertained beyond expectation. It is so fun to have a lively bartender who not only likes to tell his own tales, but has an ear to be engaged by what his guests say as well. I enjoyed every drink, the nice bites with the perfect Castelvetrano Olives, fried pork skins and mixed nuts. I enjoyed the atmosphere as it reminded me of someone's old library that is perfectly curated with loungy and comfortable furniture. There is frequent live jazz music to entertain but not overpower your conversation. I cannot wait to stay at the Windsor Court and visit The Polo Club again.

2794e9b9-a023-4a6d-bbf7-a0c5afc35cfd

If you are lucky enough to be staying at the Windsor Court, there is no better way to relax after a long day traveling than at the Polo Club. Old clubby atmosphere with a piano player - very elegant but still casual. Just feels like you've entered another time. Cocktails aren't cheap, but they are good. A complimentary trio of snacks arrives went you take a seat. Limited menu but enough to satisfy most tastes.

35ae96bb-0c98-49b3-a794-a876207be357

Nice place with live music at the top of the hotel. Very loungey with couches and big chairs. The service isn't bad and the cocktails are good. They are a little pricey though.

61157c1c-69bd-4222-ba0c-470ee2aa894c

Great service and tasty cocktails. I can't comment on the food, only came in for a drink before heading out for the night. Giving this spot 3 stars because we saw a mouse run across the floor at least 3 times. One of the waitresses even acknowledged that we weren't crazy, yes you saw what you think you saw scurry across the floor. I find it hilarious that folks pay $400+/ night to stay here when mice are likely living in the walls. Our server was very attentive. He made good drink suggestions for our group. I had a French 75, it was tasty. They provide a bowl of mixed nuts, olives and pork skins as little snacks. The decor is lavish, very old school. Lots of photos of rich, white, dead people. It is called the polo club after all.

0765a1bb-67da-4e23-bb83-69ab7848e478

This isn't it. Cool ambience and fast service, but drinks are terrible. Very sloppy and poorly measured and mixed. We didn't drink much of it and decided to leave. It's in a hotel and unfortunately it's just a place of convenience for guests. No mixology skills or care required to stay in business.

640f6594-85c7-4f8d-9d93-267f42187550

I was expecting a high end cocktail joint in a more modern sense of the word. Essentially this felt a lot like a stale old club waiting to go out of business. Now - The martini was absolute perfection, I can take nothing away from that. It did take about 20 minutes to get to me so it could have come from anywhere. Beyond that, they have a very capable bar tender and largely incompetent "Cocktail waiters" Such wasted potential.

292de9a4-8f5b-42de-a2e9-4737e1191af5

Wonderful vibes in this laid back but luxe lounge. Service was five star, the music was low key and fun, the food is awesome and the hotel is just beautiful. Cannot say enough about the amazing band and pianist that performed, and you're treated so well here by the servers. Loved the way every guest of every walk of life was welcomed so warmly. Come here for a light dinner or a drink! I loved the gumbo and the mocktail selection, and the deviled eggs were worth a splurge! The complimentary bar snacks are also great.

4d694ef8-0ff5-44f7-beca-9f8557e3eed0

Good service. Had a great salad with shrimp. This Lounge has been a favorite spot for many years.

Discover The Polo Club in New Orleans for exquisite dining and vibrant atmosphere. Book now to experience the best restaurant in the city.

The Polo Club New Orleans - Exquisite Dining & Vibrant Atmosphere

New Orleans

The Polo Club

Louisiana

Explore the full menu at The Polo Club in New Orleans. Discover signature dishes, drinks & must-try items. Visit us at 300 Gravier St, Fl 2.

The Polo Club Menu – Food & Drinks in New Orleans

Learn about The Polo Club in New Orleans. A premier dining spot offering exquisite cuisine and a vibrant atmosphere at 300 Gravier St, Fl 2.

About The Polo Club, New Orleans

Opening hours for The Polo Club, New Orleans. Find opening hours for The Polo Club, New Orleans on 300 Gravier St, Fl 2.

The Polo Club Menu Overview

Signature Dishes

Beverages and Pairings

Dietary Options

Chef Recommendations

Experience the Menu at The Polo Club

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