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East Meadow

The Town of Hempstead Water Department has received mixed reviews from the community. Some customers appreciate the convenience of online billing and prompt service, while others have expressed concerns about customer service interactions and billing issues. The department offers various services, including online billing, educational tours, and emergency services, aiming to improve water quality and customer satisfaction.

Welcome to the Town of Hempstead Water Department in East Meadow NY 

Located at 1995 Prospect Avenue in the vibrant community of East Meadow, the Town of Hempstead Water Department plays a crucial role in ensuring clean and safe water for Nassau County residents. Serving a diverse population, this establishment is dedicated to maintaining high water quality standards while providing essential services that support daily life.

The department offers a variety of services to meet the needs of its customers, including online bill payment, educational tours, and emergency response for water-related issues. While some customers enjoy the convenience and promptness of online billing, others note room for improvement in customer interaction and website usability. The department is actively focused on upgrading its systems to enhance customer satisfaction and ensure seamless service delivery.

Feedback from the community reflects a mixed sentiment. Many residents appreciate the department’s efforts to maintain water safety and compliance, including initiatives to remove harmful contaminants. However, some customers have experienced challenges such as billing disputes and customer service frustrations, highlighting the importance of continued improvements in communication and technology.

What are the operating hours of the Town of Hempstead Water Department?

 The department operates Monday through Friday from 9:00 AM to 4:45 PM and is closed on weekends.

 Customers can pay their bills online through the department's website, by mail, or in person at the customer service counter.

Does the department offer assistance for low-income households?

 Yes, the New York State Low Income Household Water Assistance Program assists low-income households who are in arrears on water bills.

North America

United States

Nestled in the heart of East Meadow, the Town of Hempstead Water Department is not just a utility service; it's a vital part of the community's infrastructure. This establishment plays a crucial role in ensuring that the residents of Nassau County receive clean and safe drinking water. With a commitment to quality and sustainability, the department has implemented various initiatives to enhance water treatment processes and maintain the integrity of the local water supply. Visitors often find themselves intrigued by the behind-the-scenes operations that keep the water flowing smoothly.

The Town of Hempstead Water Department is known for its commitment to excellence in water quality. One standout feature is its advanced water treatment facility, which employs state-of-the-art technology to ensure that every drop of water meets stringent safety standards. Additionally, the department is actively involved in community outreach programs, educating residents about water conservation and the importance of protecting local water resources. This dedication to transparency and community engagement sets it apart from other utility services.

Conveniently located at 1995 Prospect Ave, the Town of Hempstead Water Department is easily accessible for residents and visitors alike. While it primarily serves as a utility service, the surrounding area offers a variety of attractions that make it worth a visit. Nearby, you can explore the beautiful parks of East Meadow, such as Eisenhower Park, which features walking trails, sports facilities, and picnic areas. Additionally, the vibrant shopping districts and local eateries provide a taste of the community's culture and flavor.

What is the Town of Hempstead Water Department known for?

It is known for its commitment to providing clean and safe drinking water to the residents of East Meadow and surrounding areas.

Visiting provides insight into the essential services that keep the community thriving, along with opportunities to learn about water conservation.

Nearby attractions include Eisenhower Park and various local shops and restaurants that reflect the vibrant culture of East Meadow.

Whether you're a resident or just passing through, the Town of Hempstead Water Department invites you to discover its essential role in the community. Engage with the staff, learn about water conservation, and explore the nearby attractions that East Meadow has to offer. Your visit not only supports local initiatives but also enriches your understanding of the vital services that keep our community thriving.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUQxMy1EbVR3EAE&d=17924085&t=1

places/ChIJF2Iafwl-wokRAdwbmUlO8x4/reviews/ChZDSUhNMG9nS0VJQ0FnSUQxMy1EbVR3EAE

Hate having to pay a convenience fee to pay my bill online, but it's worth it knowing that the payment will be applied.  I had to fight for a year to get a check posted to my account and have penalties removed.  I went there in person and the employee who physically took the proof of my cashed check never applied it to the account.  I called and was answered by an extremely rude woman who sounded like she hated her job and should have retired centuries ago.  I was finally able to get it straightened out by sending an email to the commissioner.  From now on, I will pay online and keep fingers crossed that there aren't any computer glitches.  The staff here is inept and rude.  I guess they know people in order to get these jobs.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNxNGNXZlZREAE&d=17924085&t=1

places/ChIJF2Iafwl-wokRAdwbmUlO8x4/reviews/ChZDSUhNMG9nS0VJQ0FnSUNxNGNXZlZREAE

They've added $100 to my water bill this year for treatment compliance.  This is to remove carcinogens from the water that Grumman aircraft and the United States Navy put in the water. Why am I paying for Grumman's poisoning of the water table?

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURHNnRpcnl3RRAB&d=17924085&t=1

places/ChIJF2Iafwl-wokRAdwbmUlO8x4/reviews/ChdDSUhNMG9nS0VJQ0FnSURHNnRpcnl3RRAB

11/24 9am Ott Lane = on time, great technician, quick work, good job, great communication!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNXN01PenpRRRAB&d=17924085&t=1

places/ChIJF2Iafwl-wokRAdwbmUlO8x4/reviews/ChdDSUhNMG9nS0VJQ0FnSUNXN01PenpRRRAB

Website to pay doesn't work it's like we live in the 1970s UGH get with the times and there would be no late pmts!!!!!! 🤯

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNBNG9HQ2FnEAE&d=17924085&t=1

places/ChIJF2Iafwl-wokRAdwbmUlO8x4/reviews/ChZDSUhNMG9nS0VJQ0FnSUNBNG9HQ2FnEAE

Hard to believe that we are in 2017 and you can't pay your water bill online

Town of Hempstead Water Department in East Meadow, NY

The Town of Hempstead Water Department provides water services to six districts within the Town of Hempstead, including East Meadow. Established in 1986, the department operates 32 wells, seven elevated storage tanks, and a distribution system spanning 377 miles to deliver water to over 37,000 customers. In 2020, the department produced over 6.3 billion gallons of water.

Town of Hempstead Water Department history overview.

Serving the vibrant community of East Meadow and surrounding districts, the Town of Hempstead Water Department has been a cornerstone in delivering reliable water services since its establishment in 1986. This department plays a critical role in ensuring high-quality water supply across six districts within the Town of Hempstead.

The department operates an extensive and sophisticated infrastructure, including 32 wells that tap into local water sources, complemented by seven elevated storage tanks that maintain pressure and supply stability. Their water distribution system stretches an impressive 377 miles, efficiently delivering water to a customer base exceeding 37,000 residents and businesses.

Town of Hempstead Water Department was officially established to serve the growing needs of the community.

Produced over 6.3 billion gallons of water, reflecting its capacity to sustain a large and diverse customer base.

Over the decades, the Town of Hempstead Water Department has demonstrated unwavering commitment to water quality, infrastructure maintenance, and customer service. Its evolution mirrors the growth of East Meadow and the surrounding Nassau County communities, adapting to meet modern standards and increasing demand.

With a robust network and decades of experience, the department ensures that thousands of customers receive safe and dependable water daily. Its ongoing efforts in infrastructure development and water treatment highlight its role as a vital utility provider dedicated to the health and well-being of the community it serves.

Water Quality Management

Public Utility Services

The Town of Hempstead Water Department, located in East Meadow, NY, is dedicated to ensuring the area's water quality and management, symbolizing the community's commitment to sustainability and ecological mindfulness.

Town of Hempstead Water Department

Explore the Town of Hempstead Water Department in East Meadow, NY! Discover local insights and services. Visit us today for a refreshing experience!

Visit Town of Hempstead Water Dept - East Meadow, NY

Hempstead Municipality

Allows customers to view and pay water utility bills online, with options for AutoPay, paperless billing, and various payment methods including Apple Pay, Google Pay, Venmo, and PayPal.

Online Billing and Payment Service

Open for submission of applications and payment of bills; customers are encouraged to use mail, online payments, or the drop box near the entrance.

Customer Service Counter

Available at the East Meadow facility for schools and senior groups.

Educational Tours and Lectures

Town of Hempstead Water Department East Meadow ny services and features overview.

Located at 1995 Prospect Avenue in East Meadow, New York, the Town of Hempstead Water Department serves the Nassau County community with essential water utility services. This facility offers a range of convenient options designed to enhance customer experience and provide educational value to residents and visitors alike.

seamless online billing and payment options

The Water Department features an innovative Online Billing and Payment Service that enables customers to view and pay their water utility bills with ease and security. This digital platform supports multiple payment methods including Apple Pay, Google Pay, Venmo, and PayPal, providing flexibility for all users. With options like AutoPay and paperless billing, managing your water account has never been more convenient or environmentally friendly.

on-site customer service counter and payment alternatives

If you prefer face-to-face service, the Customer Service Counter welcomes customers for bill payments and application submissions. However, to maximize convenience and safety, the department encourages using alternative methods such as mailing payments, online transactions, or utilizing the drop box conveniently located near the entrance. This blend of traditional and modern service options ensures everyone can interact with the water utility in the way that suits them best.

Beyond utility services, the Town of Hempstead Water Department offers Educational Tours and Lectures at its East Meadow facility. These programs are tailored especially for schools and senior groups, providing insightful information about water treatment, conservation, and local environmental initiatives. It's a fantastic opportunity for residents to engage with their community’s water resources and learn how they can contribute to sustainable water usage.

 including major digital wallets for seamless transactions.

 available on-site, mail, or drop box for flexible customer convenience.

 foster community awareness on water safety and conservation.

Nassau County

Experience convenient online payment services and educational tours at the Town of Hempstead Water Department, East Meadow. Join us today!

East Meadow Water Department: Online Billing & Tours

Learn about the Town of Hempstead Water Department's history, services, and customer support. Dive into water quality and community engagement!

Discover Town of Hempstead Water Department

Get tips for billing, payment methods, and using East Meadow Water Department services effectively. Ensure seamless transactions and support!

Town of Hempstead Water Department East Meadow ny services and features overview.

seamless online billing and payment options

on-site customer service counter and payment alternatives

community educational programs

key highlights and visitor tips