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West New York

Santini's Bistro in West New York, NJ, has garnered a range of reviews highlighting both positive and negative experiences. While some patrons praise the quick service and affordable meals, others have raised concerns about customer service and food quality. Notably, a reviewer mentioned the 'Philly Cheese steak sandwich' as a standout item, and another highlighted the 'baby skirt steak with rice and beans and pico de gallo' as a favorite. However, there are also reports of issues with order accuracy and customer service, particularly involving a male manager. It's advisable for potential customers to consider these varied experiences when deciding to visit.

Santini's Bistro West New York nj a local dining gem with mixed reviews and tasty offerings 

Nestled in the heart of West New York, New Jersey, Santini's Bistro is a neighborhood favorite offering a laid-back dining experience with a menu that pleases many palates. Known for its whole pizzas, slices, and a variety of sandwiches, this bistro serves up comfort food made to order in a welcoming environment that suits families, groups, and casual diners alike.

Santini's offers an extensive menu featuring crowd-pleasers like hot calzones, classic pastas, fresh salads, and a revered chicken Caesar salad that many locals swear by. For vegetarians, enticing dishes such as the Veggie Burrito and an array of garden-fresh salads ensure everyone can find something satisfying. The kitchen crafts every dish with care, ensuring meals arrive hot and ready to enjoy whether you dine in or opt for takeout.

Customer experience and community sentiment

The feedback from Santini's Bistro patrons is decidedly mixed, reflecting a range of experiences. Devoted regulars applaud the consistent quality and prompt delivery service, emphasizing the homemade nature of dishes like the chicken noodle soup and praising the value for money. Their delivery team often beats expected times, enhancing customer satisfaction.

However, some customers have reported issues with order accuracy, customer service challenges, and occasional lapses in food quality, including an isolated but notable incident involving foreign objects in food. Multiple reviews highlight difficulties with a particular male manager and express disappointment in handling of complaints. Prospective visitors should keep these varied perspectives in mind when planning their visit.

Frequently asked questions about Santini's Bistro

What are the operating hours of Santini's Bistro?

 Santini's Bistro operates from 10:00 AM to 10:00 PM, Monday through Friday, and 10:00 AM to 9:30 PM on Sundays. The restaurant is closed on Saturdays.

Does Santini's Bistro offer delivery services?

 Yes, Santini's Bistro provides delivery services. You can place an order for delivery through their website or by calling the restaurant directly.

Is there parking available at Santini's Bistro?

 Yes, Santini's Bistro offers private parking for its customers.

Does the restaurant have vegetarian options?

 Yes, Santini's Bistro offers vegetarian options, including dishes like the Veggie Burrito and various salads.

Is Santini's Bistro wheelchair accessible?

 Yes, Santini's Bistro is wheelchair accessible, ensuring comfort for all guests.

North America

United States

Santini's Bistro, located at 5114 Hudson Ave in West New York, NJ, offers a cozy and inviting atmosphere that reflects its dedication to quality Italian cuisine. Established in a vibrant neighborhood, this bistro has become a beloved spot for locals and visitors alike, known for its freshly made pizzas and hearty sandwiches. The bistro's commitment to using high-quality ingredients and creating a welcoming environment has earned it a loyal customer base, making it a staple in the community.

At Santini's Bistro, the menu is a delightful blend of traditional Italian flavors and modern culinary twists. Diners can enjoy a variety of dishes, including whole pizzas, slices, and an array of sandwiches crafted with care. The bistro prides itself on its homemade offerings, ensuring that each dish is prepared fresh to order. Notable highlights include their comforting chicken noodle soup, which has garnered praise for its rich flavor and homestyle quality.

Situated in the charming neighborhood of West New York, Santini's Bistro is conveniently located near various cultural attractions. Visitors can explore the vibrant local art scene or take a leisurely stroll along the Hudson River waterfront, which offers stunning views of the Manhattan skyline. This prime location makes it an ideal stop for those looking to enjoy a delicious meal after a day of exploring the area.

A: Yes, Santini's Bistro offers takeout options.

A: No, Santini's Bistro does not have outdoor seating.

Whether you're a local or just visiting, Santini's Bistro is a delightful spot to enjoy authentic Italian cuisine. Stop by today to experience the warmth and flavor that has made this bistro a cherished part of the West New York community.

Whole pizzas & slices, plus a variety of sandwiches, turned out in small, easygoing surrounds.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNfOGR2ZkFREAE&d=17924085&t=1

places/ChIJx4GzCRdYwokRQ1N9Yo0d2Fs/reviews/ChZDSUhNMG9nS0VJQ0FnSUNfOGR2ZkFREAE

I’m a regular loyal customer of Santinis Bistro and I can’t praise Santinis enough - right now I’m eating their chicken noodle soup. Many might not appreciate it but his soup is home made, and you can heat it after days in the fridge and it stays fresh. You can see how their food is made to order - it always arrives hot despite the weather hurdles outside we appreciate their delivery team who always do an awesome job on bringing the food quickly most of the times before the anticipated time ! I love their calzone their pastas their salad - their chicken ceasar is so good! Great value and quality! Santinis is our go to spot! ❤️ keep up the good work and great prices too!!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURqMl9MZGZ3EAE&d=17924085&t=1

places/ChIJx4GzCRdYwokRQ1N9Yo0d2Fs/reviews/ChZDSUhNMG9nS0VJQ0FnSURqMl9MZGZ3EAE

Normally enjoy their food but I ordered on slice and made some adjustments to the order. Called to confirm the adjustments and the girl on the phone said "I can't do that because we're busy so it's not being done". I had to pay another four dollars for the adjustments THEN I get my food and there's a long blonde hair in it. Thankfully slice helped me but I will no longer be ordering from this place.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUNSekpicnlBRRAB&d=17924085&t=1

places/ChIJx4GzCRdYwokRQ1N9Yo0d2Fs/reviews/ChdDSUhNMG9nS0VJQ0FnSUNSekpicnlBRRAB

Horrible service, Cheap hamburger bread served with pasta as a garlic bread instead of a hero bread ; pasta not made to perfection; looks like the owner doesn’t know what he’s doing. Phone operator tried to shut me up through the phone and lie. Not the first time they steal from the plates service and class. You get what you payed for; I would not recommend.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUM5N0s3QkRREAE&d=17924085&t=1

places/ChIJx4GzCRdYwokRQ1N9Yo0d2Fs/reviews/ChZDSUhNMG9nS0VJQ0FnSUM5N0s3QkRREAE

I've never had a problem with this place up until today. I always have a friendly female answer and take my order. Today, I had a male manager. Dealing with him made all the negative reviews true. He made a mistake in my order and refused to admit to his mistake. Asked me several times if I was deaf because I asked for a refund, and he said he wouldn't give me one even if I returned the food. With all the reviews pointing to only the male manager, I highly suggest the owner take action. His customer service sucks and he doesn't know how to deflate a situation.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUMzZ1lIR25BRRAB&d=17924085&t=1

places/ChIJx4GzCRdYwokRQ1N9Yo0d2Fs/reviews/ChdDSUhNMG9nS0VJQ0FnSUMzZ1lIR25BRRAB

Drove over there for nothing..fix yall time the site got 12 ..the door got 1 n it wasn't even 11:35 n already closed..

Santini's Bistro: Family-Friendly Italian Dining in West New York

Santini's Bistro, located at 5114 Hudson Ave in West New York, NJ, has been serving the local community for several years, offering a diverse menu that includes pizzas, sandwiches, and various Latin American dishes. The restaurant is known for its quick service and affordable meals, catering to a wide range of tastes.

Santini's bistro history and community presence in west new york nj 

Santini's Bistro, nestled at 5114 Hudson Avenue in West New York, New Jersey, has been a cherished culinary spot for the local community for over a decade. From its inception, this restaurant has built a reputation for offering a diverse menu that caters to a broad spectrum of tastes, including whole pizzas, slices, sandwiches, and a flavorful selection of Latin American dishes. Its approachable atmosphere makes it a favored destination for families, foodies, and casual diners alike.

key milestones in santini's bistro journey

Over the years, Santini's Bistro has evolved by embracing technology and refining its culinary offerings to match the community's tastes and expectations. Here is a timeline highlighting some significant milestones in the restaurant's history:

Santini's Bistro partnered with Slice, marking its entry into online ordering services. This strategic move made ordering more accessible and convenient for patrons, enhancing their dining experience.

The bistro gained acclaim for its "coastal Italian" cuisine and unique ambiance, attracting food lovers who appreciated the blend of fresh ingredients and inviting atmosphere.

The establishment faced challenges related to customer service, with some patrons reporting issues with order accuracy and management responsiveness. These experiences spotlighted areas for growth in operations and customer relations.

Despite challenges, Santini's Bistro remains a beloved fixture in West New York, offering quick, freshly made dishes that reflect a mix of Italian and Latin American culinary traditions. Its menu variety and affordable prices continue to appeal to families, professionals, and visitors seeking a satisfying meal in a friendly environment.

Whole pizzas, slices, calzones, fresh salads, and home-style Latin American dishes.

Dine-in, takeout, delivery, and online ordering through platforms like Slice for convenience and speed.

A gathering place for locals that highlights the warmth and diversity of West New York’s culinary scene.

A diverse selection of breakfast, lunch, and dinner options, including popular items like Churrasco Avocado Salad, Churrasco Special, Fritada, and various sandwiches and wraps.

Churrasco Avocado Salad

Churrasco Special

Fritada

Chicken Cheesesteak Sandwich

Chicken Quesadilla

Shrimp Quesadilla

Veggie Burrito

Chicken Caesar Wrap

Penne Alla Vodka with Grilled Chicken

Grilled Chicken with Pasta Alfredo

Plain Pizza

Cheese Pizza

Margherita Pizza

Cheese Pizza Slice

Cheese Quesadilla

Pepperoni & Cheese Quesadilla

Cheese Quesadilla with Meat

Cheese Quesadilla with Shrimp

Combo Quesadilla

Chicken Noodle Soup

Cream of Broccoli Soup

Cream Mushroom Soup

Tomato Basil Soup

Cream Spinach Soup

Vegetable Soup

Lentil Soup

Seafood Soup

Garden Salad

Garden Salad with Grilled Chicken & Avocado

Avocado Salad

Caesar Salad

Caesar Salad with Grilled Chicken

Caesar Salad with Churrasco

House Salad with Jumbo Shrimp

Greek Salad

Greek Salad with Grilled Chicken

Greek Salad with Breaded Chicken

Greek Salad with Breaded Shrimp

Mixed Salad

Shrimp Ceviche Salad

Cheviche Mixto Salad

Mashed Potatoes

French Fries

Tostones

Chicken Fingers with French Fries

Maduros

Onion Rings

Mozzarella Sticks

Cheese Fries

Sweet Potato Fries

Pizza Fries

Sauteed Broccoli

Steamed Broccoli

Potato Cakes with Cheese

Buffalo Cheese Fries

Ranch Fries

Cheese Bacon French Fries

Chicken Wings

Calzone

Stromboli

BLT Sandwich

Turkey Sandwich

Club Sandwich

Tuna Salad Hero

Ham Salad Hero

Corned Beef Salad Hero

Pastrami Salad Hero

Hot Corned Beef Sandwich

Hot Pastrami Sandwich

Hot Turkey & Cheese Sandwich

Grilled Reuben Sandwich

Fat Sandwich

Hamburger

Turkey Burger

Cheeseburger Hoagie Sandwich

Bacon Cheeseburger

Cheeseburger

Cheeseburger with French Fries

Tuna Melt Sandwich

Veggie Burger

Cheesesteak Sandwich

Buffalo Chicken Sandwich

Breaded Chicken Sandwich with French Fries

Churrasco Gyro Pita Bread Sandwich

Lamb Gyro Pita Bread Sandwich

Avocado Salad Wrap

Western Wrap

Philly Cheesesteak Wrap

Santini's Bistro Menu

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