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Albuquerque, NM

North America

United States

# Holiday Inn Express & Suites Albuquerque Midtown – Comfortable Lodging in Albuquerque, NM

Holiday Inn Express & Suites Albuquerque Midtown is a welcoming hotel located in Albuquerque, NM, offering modern accommodations and a range of amenities for travelers. Known for its convenient location, the hotel provides easy access to major attractions, making it a popular choice for both business and leisure guests. With a focus on comfort and customer service, the hotel has garnered mixed reviews, highlighting its excellent breakfast and friendly staff, alongside some concerns regarding customer service and room conditions. The establishment aims to create a pleasant experience for all visitors, ensuring a memorable stay in the vibrant city of Albuquerque.

## History

### The story of Holiday Inn Express & Suites Albuquerque Midtown

Founded as part of the globally recognized Holiday Inn brand, the Holiday Inn Express & Suites Albuquerque Midtown aims to provide affordable yet comfortable lodging for travelers. The brand was established in 1991, focusing on offering a simplified experience with essential amenities. Over the years, this location has evolved to cater to the needs of modern travelers, emphasizing convenience and comfort in its offerings.

### Milestones and growth

- **1991**: Holiday Inn Express brand established, focusing on budget-friendly accommodations.
- **Recent Renovations**: Ongoing updates to enhance guest experience, including room upgrades and facility improvements.
- **Community Engagement**: Active participation in local events and partnerships to foster community ties.
- **Recognition**: Gained a reputation for excellent breakfast offerings and customer service, despite some mixed reviews.

### Cultural and local influence

The hotel reflects Albuquerque's unique culture, situated near the historic Route 66 and various local attractions. It serves as a gateway for visitors exploring the rich heritage and vibrant arts scene of the city. The hotel's design and offerings often incorporate local elements, making it a fitting choice for travelers wanting to immerse themselves in the local culture.

### Continuing the tradition

As part of the Holiday Inn brand, the Albuquerque Midtown location continues to uphold the values of hospitality and comfort. The management is committed to maintaining high standards and adapting to the evolving needs of guests, ensuring that the hotel remains a preferred choice for visitors to Albuquerque.

## Community

### Community involvement

Holiday Inn Express & Suites Albuquerque Midtown actively engages with the local community through various initiatives. The hotel collaborates with local businesses and participates in community events, showcasing its commitment to supporting the Albuquerque area. This involvement not only enhances the hotel's reputation but also fosters a sense of belonging among guests and locals alike.

### Community notion about the place

The community generally views the hotel as a reliable option for visitors, particularly due to its strategic location and amenities. However, some feedback indicates mixed feelings regarding customer service experiences. While many appreciate the comfortable accommodations and breakfast offerings, others have voiced concerns about specific interactions with staff, highlighting the need for consistent service quality.

### Events and gatherings

The hotel hosts various events and gatherings, catering to both business and leisure travelers. From corporate meetings to family reunions, the flexible spaces and amenities available at the hotel make it a suitable venue for diverse occasions. The management is dedicated to ensuring that each event is executed smoothly, contributing to positive experiences for all attendees.

## Offerings

### What Holiday Inn Express & Suites Albuquerque Midtown offers

The hotel provides a range of offerings designed to enhance the guest experience. From comfortable rooms to convenient amenities, Holiday Inn Express & Suites Albuquerque Midtown aims to meet the needs of all travelers. Guests can expect a welcoming atmosphere, modern facilities, and a commitment to customer satisfaction.

### Dining and food experience

One of the standout features of the hotel is its complimentary breakfast, which has received numerous accolades from guests. The breakfast includes a variety of options such as southwestern omelets, warm cinnamon rolls, and a selection of cereals and pastries. This focus on quality breakfast offerings sets the hotel apart, making it a popular choice for travelers looking to start their day right.

### Events and packages

Holiday Inn Express & Suites Albuquerque Midtown offers various packages tailored to different types of travelers. Whether for business trips, family vacations, or romantic getaways, guests can find suitable options that often include discounts on room rates and special amenities. The hotel also provides meeting spaces equipped with necessary technology for corporate events, ensuring a productive environment for business travelers.

### Facilities and features
- Complimentary breakfast
- Fitness center with modern equipment
- Free Wi-Fi access
- Business center with printing services
- Airport shuttle service (limited hours)
- On-site laundry facilities
- Ice machines on each floor
- Keurig coffee makers in rooms

## Pros and Cons

### Key insights from reviews

Reviews of Holiday Inn Express & Suites Albuquerque Midtown reveal a mix of positive and negative experiences. Guests frequently praise the hotel's breakfast and comfortable accommodations, while some express dissatisfaction with customer service and specific room conditions. This duality highlights the importance of consistent service delivery in the hospitality industry.

### Compliments and strengths

Many guests commend the hotel for its excellent breakfast options, comfortable beds, and convenient location near major attractions. The fitness center and modern amenities also receive positive feedback, contributing to a generally favorable impression of the hotel. The texting service for guest requests is noted as a unique and convenient feature that enhances the overall experience.

### Contrasts and notable mentions

Despite the many strengths, some reviews highlight issues with customer service, particularly regarding staff interactions and responsiveness. Guests have reported mixed experiences, with some feeling that staff could be more accommodating. Additionally, concerns about room cleanliness and maintenance have been mentioned, indicating areas for improvement.

### Summary evaluation

Overall, Holiday Inn Express & Suites Albuquerque Midtown presents a solid option for travelers seeking comfort and convenience in Albuquerque. While there are areas that require attention, the hotel's strengths, particularly in dining and location, make it a competitive choice in the local market. With ongoing renovations and a commitment to service, the hotel aims to enhance the guest experience further.

## Location & Nearby Attractions

Holiday Inn Express & Suites Albuquerque Midtown is conveniently located at 2500 Menaul Blvd NE, Albuquerque, NM 87107. Situated near the I-40 freeway, it provides easy access to various attractions in the city, including shopping centers, restaurants, and cultural sites. Guests can explore the nearby Coronado Center and ABQ Uptown for shopping, or visit local dining options ranging from casual eateries to fine dining establishments. The hotel's location is ideal for those looking to experience the vibrant culture and history of Albuquerque.

## FAQs

**What amenities does Holiday Inn Express & Suites Albuquerque Midtown offer** The hotel offers a complimentary breakfast, fitness center, free Wi-Fi, and business services.

**Is there an airport shuttle service available** Yes, the hotel provides an airport shuttle service, though it operates on a limited schedule.

**Are pets allowed at the hotel** Only service animals are permitted at the hotel, as per their policy.

**What dining options are nearby** There are numerous dining options within a short distance, including fast food and casual dining.

**Is parking available at the hotel** Yes, the hotel offers complimentary parking for guests.

## Visit Holiday Inn Express & Suites Albuquerque Midtown Today

Experience the comfort and convenience of Holiday Inn Express & Suites Albuquerque Midtown, where modern accommodations meet exceptional service. With a focus on providing a memorable stay, the hotel offers a delicious breakfast, comfortable rooms, and a welcoming atmosphere. Whether you're visiting for business or leisure, this hotel is an excellent choice for your next trip to Albuquerque. Book your stay today and explore all that this vibrant city has to offer!

6623e78b-906f-4d8d-b0a9-634f133cb7d1

My daughter car broke down early afternoon in Arizona. The awful Holiday Inn would not reschedule her reservation The sad part is that she is a single mother on a limited income She has to pay 300 dollars for towing, losing her car, and an uncaring hotel I will not do business with a heartless company

2d2912ae-e689-4813-942c-a6ac6e51d0d1

Kick Your Cares Down the Stairs Booked a three-night stay back in July for a late Dec-Jan stay here for $146/night (including taxes and fees) with 4k bonus points thru Southwest.com (i.e., booking.com) The Good: *Quite possibly the greatest "free" hotel breakfast I've ever had; southwestern omelets, warm cinnamon rolls, biscuits (w/ gravy), and two--count 'em--two different types of sausage. They also had all the other usual cast of characters one find in a hotel breakfast, like oatmeal, cereal, scrambled eggs, muffins, etc. *Bed and pillows were fairly comfortable *They have a texting service where you can ask questions or make requests via text message instead of having to call the front desk. It's very handy and very unique. I hope more hotels adopt this feature in the future. *Airport shuttle that will pick you up or drop you off at ABQ. The only caveat is that it doesn't start up until 0800, which left us SOL for our 0545 flight. *WiFi has two different options: the house wifi worked well, but the Xfinity wifi (available only to Xfinity customers) worked even better! Good thing because the TV here sucked (see below). *Nice gym with treadmill, bike, and elliptical, as well as some free weights and yoga mats. *Ice machine on all the floors *Keurig® coffee machine in-room (this should be the industry standard fwiw) *Dove® pump hand soap dispenser in the bathroom. While this seems like a small thing, every other hotel still uses those snark bar soaps that are kind gross imo. *AC with an "always on" fan function for white noise. *Good centralized location near the freeway; about 10min from ABQ and ±15-20min from most attractions here in Albuquerque. The Meh: *Laundry facilities on-site charge ($1.75/wash $1.50/dry); the front desk can make change if needed. *Exhaust fan in bathroom but no switch to turn on? Just for looks? ¯\_(ツ)_/¯ *While the staff was friendly enough, they felt kinda passive-aggressive in a weird way. Like, for example, in other hotels, when you call down for extra pillows, towels, or whatever, they usually bring them up to your room. Here, they made us go down to fetch them. Maybe I'm wrong about this, but it just seemed weird to me. The Ugly: *DirectTV® with lots of channels and a beautiful large TV, which would've been great if it actually WORKED! The channel quality was a constant issue, with some channels displaying periodic digital noise and others being completely unusable. At one point, **NONE** of the channels were working at all. After complaining, they were able to do something, and most of the channels did return, but it still didn't fix the unusable ones. *Not the best side of town... Lock your doors and don't leave anything in pain sight. New Mexico is renowned for car thievery. TLDR: Very nearly a 5-star review for them, but the awful TV reception is the deciding factor.

2f4f6c60-5abc-4d78-a629-a6929c8bbf90

Absolutely horrible experience booking through Google for this hotel. Their customer service is beyond terrible--rude, dismissive, and completely unwilling to help. They refused service to a college student moving back home to California just because he was carrying a temporary ID from New Mexico--even though he's a California resident and a Californian. Their excuse? They don't rent rooms to New Mexico residents. Never mind the fact that he's not actually a resident--just someone unfortunate enough to have had to live there temporarily. To make things worse, they never even confirmed the cancellation. Now, instead of them handling their mistake, I have to track down the refund myself because, of course, they've decided that's my responsibility, not theirs. New Mexico is already bad enough, but this hotel somehow makes it worse. And the worst part? This is considered one of the better hotels in the area. That alone should tell you everything. Avoid this place unless you enjoy being stranded, treated like an inconvenience, and tracking down the funds you paid up front!

32b88b19-9b75-4048-abd5-b1a28ccb78ca

I am completely and utterly surprised to see this location with only 3 stars!! My family and I travel regularly and my 16 yo walked in and said "Mommy this room is GIVING" and I totally agreed. Checkin was a breeze and the room was fantastic. Updated and clean, huge rooms. Near Tesla charger and excellent staff and service. If you're in the HolidayInn family and on Route66 this is a guaranteed must.

c14fba44-d7e7-4508-a32a-0ad3e7e82d7b

Loved my stay here. The room was super clean and extremely comfortable. The Bed was awesome but my fav part was the shower. It would peel the skin back due to the pressure. I never get to stay anywhere that ever has good pressure. I think I took a 30 min shower I loved it so much. The lobby was clean and breakfast was a grab and go

fa3fc7e3-38c6-45d2-bff8-2d84b888f16c

I wanted to like this hotel. I really did. This is the second to last night of our three week road trip. We had two rooms booked using a free night & points. Both rooms were two queen beds & a pull out couch. Everyone was gonna get their own bed. I was super excited until I walked in & smelled cigarette smoke. In both rooms. The front desk gave us air freshener, but the smell came back. That coupled with the sheets for the pull out couch falling on the floor because whoever packed them up didn't close the bag, I was done. I'm not familiar with Albuquerque, but this doesn't seem like the best neighborhood. There is some leak on the floor that is either coming from the AC unit or the shower. I can't tell. Not the worst experience in a hotel on this trip (see the Staybridge review from Chesapeake, VA), but it's close. Can't wait to get out of here! Won't stay here again. *update* after a good nights sleep, the breakfast was good. I was quiet, and other than the cigarette smell it was clean. There were a few other minor things that when they did the remodel weren't great, but it's not a horrible stop. I still don't know if I'd choose this hotel again. Wifey guilted me because she didn't feel like it was a one star. ‍

c0639481-1d0a-4444-8ba5-8a85c6616e12

Stayed here for three weekend nights on R/R. Although it's located right next to I-40 W, it's very quiet, and it was a perfect spot for my weekend getaway. The only time I noticed some traffic noise (and it wasn't horrible) was when I was spending some time at the poolside. Excellent staff! Everyone was very helpful and willing to accommodate your needs in any way they can. They were very pleasant to deal with. Great location for shopping--only minutes away from the Coronado Center, ABQ Uptown, Trader Joe's, etc. Many options for eating in the area from fast foods & casual dining to fancy restaurants. For example, Applebee's is right across the parking lot from the hotel. There's a pretty good Vietnamese restaurant within five-minute drive. The only downside of this location was they were finishing up some renovation in the breakfast area. When it's completed, it will look very nice. Highly recommended!

d64c2890-07ec-44e6-8446-919634c3288b

Stay here for about 5 nights and wanted to pick a safe place because I am not from around the area and heard bad things about NM but I'm from the Bay Area so this place is really safe. It's off the freeway and my room was the closet but I didn't hear a darn thing. Parking is very easy and there are so many options of food in the area. The staff was very helpful upon checking in but I didn't go any further than that. My room was clean upon checking in and it seemed like it was just recently renovated. Bed was comfy, toilet flushed like a charm. The only only weird thing was my mircrowave wasn't replaced compared to the other appliance and it looked like was built in the 80s. No complaints about here and I recommend this place to anyone.

ef13bfff-8f4a-4b1f-b9fa-7054b2988726

You know I'm not one to complain. We stayed at Holidayin express Midtown. Mind you we are locals and we just wanted to have a good getaway for our son after his first week of school . We checked in around 5:30 or so we were greeted by a very sweet gentleman. Everything looks so nice and very clean my husband called ahead of time to make sure that we could bring our son's service dog they said of course we do not allow any other pets but service dogs. Mind you our son is very special needs. We checked in the gentleman told us that there would be $100 charge for like a security . We said no problem I put it on my card and I had a $2 charge because I went down with only $10 cash and bought drinks for us after we went to the pool right after our arrival and another gentleman there he was very sweet and he helped us in the pool because it was locked at arrival. The gentleman checked us in told us the pool didn't have towels just to use our towels in the room and that we can call the front desk for more fresh towels after we were done enjoying the pool. I can't complain about the room it was very nice very clean bathroom kind of small but it was nice to have a fridge hot coffee and tea in mind you the breakfast was amazing. We enjoyed our evening quite well we went out to go eat dinner. Mind you we get in our vehicle and we were ready to pull out on Menaul and we found a piece of paper on our windshield wiper. To find out somebody accidentally hit our car due to the wind. I have to say there are angels out there and honest people. The note said I apologize here is my number I hate your car and scuffed it. We didn't mind at all we went on with our evening enjoyed a great dinner came back to the room and relaxed as a family. Mind you we had to turn up the TV a little loud due to all the semi trucks parked idling all night long. We had a restful night's sleep and like I mentioned breakfast was amazing I went to go ask for a late check out the lady that was working the front desk I don't know if she was having a bad day or she was just agitated but she told me is 12:00 okay I said yes of course thank you. Of course we didn't need until 12:00. We brought our son up breakfast we packed her things and we were getting ready to leave. I gave the card to the maid . It was very hard to communicate because none of them spoke English . I don't mind at all . But what I do mind is I approached the front desk mind you the lady was not as polite as the gentleman the night before I asked her for our receipts for our room stay she was very rude and she told me you did a third party you didn't book it through us so I don't have a receipt. But they should have had a receipt for the security deposit of course and the charges that were on my card this is not our first time staying in hotels but our first time staying at a Holiday Inn Express to have a great weekend and to get away. I asked her when I would get my $100 refund for the security deposit she then told me you broke the third party so it depends on your bank and I don't have a receipt for you. My husband took everything to the car along with with our son service dog. Nothing was mentioned nothing was told to us as we left. We get home and I look to see due to us checking out that if I got my security deposit back. Well surprise surprise the rude woman charged my card without any authorization of my knowledge for a pet fee. And as I mentioned above my husband called beforehand like we always do to every hotel we stay in to make sure that our son has his service animal. I called she answered I talking to her she was very rude very disrespectful. I told her that the gentleman didn't tell us anything and clearly to see we did have our son's service dog and a stroller slash bassinet. I explained to her as she interrupted me. She said there's a huge sign saying that they are not pet friendly only to service dogs. Then she continued to argue with me so I asked to speak to the general manager she said she wouldn't be there until Monday I told her please let her give me a call and that's when things went South. She told me in a rude manner that she was not going to call her general manager and begin to argue. I corrected her and I told her I told you that I would like the general manager to give me a call I then gave her my name and my phone number and she hung up on me. This ruined our whole weekend fun due to checking out of the room making sure that we were okay to leave and that we were going to get our security deposit. I will have to say that I'm very very disappointed I will never stay at another Holiday Inn Express Suites are anything due to the experience and the horrible customer service that we received at Midtown Holiday Inn Express from the morning staff. Shame shame on you. I will be talking to the general manager and I will be getting my refund. This sweet gentleman reminded us as he told us where the elevators were that the $100 would be back on our card as soon as

243fabf4-2397-4ae8-86c8-ae0a004682ef

It's difficult to give an accurate rating of this property, as it's under a complete remodel, and they are clearly aware of their deficiencies and working hard on bringing it back to 5 stars, which I am sure they will do. Currently, the top two floors are closed off and are being completely updated and renewed. Under the current hotel conditions, I would probably give this hotel three stars, but the staff is so nice and helpful, and totally understanding, they get a four. I'm sure on my next visit, with the remodeling completed, it will be back to a five star property. My particular room is not is very good shape. The door handle is broken, and very difficult to get it to open. The carpet is badly worn, with carpet tacks coming through which are painful if you are not careful walking to the bathroom. The curtains don't close fully to keep out the early morning sun - so I use my hanger clip hack to keep them together. In a few months, this property will be back to 5 stars, and I would not hesitate to return.

Discover comfort at Holiday Inn Express & Suites Albuquerque Midtown. Perfect for travelers seeking quality, convenience, and friendly service in Albuquerque, NM.

Holiday Inn Express & Suites Albuquerque Midtown - Central Albuquerque Hotel

Bernalillo County

Holiday Inn Express & Suites Albuquerque Midtown

New Mexico

Enjoy a relaxing stay at Holiday Inn Express & Suites Albuquerque Midtown, located at 2500 Menaul Blvd NE. Perfect for travelers seeking comfort and convenience in Albuquerque, NM.

Experience Comfort at Holiday Inn Express & Suites Albuquerque Midtown

Learn about the amenities and services at Holiday Inn Express & Suites Albuquerque Midtown, your ideal hotel in Albuquerque, NM, offering modern comforts and friendly service.

About Holiday Inn Express & Suites Albuquerque Midtown, Albuquerque NM

Opening hours for Holiday Inn Express & Suites Albuquerque Midtown, Albuquerque. Find opening hours for Holiday Inn Express & Suites Albuquerque Midtown, 2500 Menaul Blvd NE.

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Blake's Lotaburger

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