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Happy Family New Shanghai Chinese Restaurant, located at 500 W 43rd St, New York, NY 10036, has received mixed reviews from patrons. While some customers appreciate the authentic Chinese cuisine and prompt delivery services, others have expressed concerns about food quality and customer service. The restaurant offers a variety of dishes, including popular items like lo mein, rice cake, chicken with chestnuts, and sesame chicken. However, there have been reports of order inaccuracies and dissatisfaction with the handling of complaints. It's advisable for potential diners to review recent feedback and consider their preferences before visiting.

Happy Family New Shanghai Chinese Restaurant in Midtown Manhattan New York City 500 W 43rd St NYC 10036 US Chinese food and delivery dining hours reservations reviews and FAQs 

Nestled in the bustling heart of Midtown Manhattan, 

Happy Family New Shanghai Chinese Restaurant

 offers a casual Pan-Asian dining experience that brings a wide selection of Chinese and Japanese dishes to locals and visitors alike. Whether you’re craving comforting bowls of Stewed Beef Noodle Soup or the crispy delight of Sesame Chicken, this cozy spot at 500 West 43rd Street is a convenient choice for lunch, dinner, or even breakfast.

What to Expect at Happy Family New Shanghai

This restaurant prides itself on serving authentic flavors with a menu that includes vegetarian options and classic Chinese staples like Fried Pork Dumplings and Hot and Sour Soup. Guests typically find the portions generous, making it an excellent value in the busy New York City dining scene. The ambiance is straightforward and lively, reflecting the fast-paced energy of the area. While the food is generally well-received, experiences with service and consistency can vary, so it’s wise to keep an open mind and perhaps try multiple dishes to find your favorites.

 with a simple and cozy atmosphere that fits the Midtown hustle.

 services available, with free delivery within a 3-mile radius, perfect for busy professionals.

 with options for children and a welcoming environment.

 accepting major credit cards and contactless payments for convenience.

 wheelchair accessible entrance and restroom facilities.

Feedback about Happy Family New Shanghai Chinese Restaurant reveals a 

. Some diners appreciate the value and variety, applauding dishes like Vegetable Noodle Soup and the lunch specials as tasty and budget-friendly. Others, however, mention inconsistencies in the quality of dishes such as Kung Pao Chicken or Sweet and Sour Chicken, alongside concerns about customer service. These mixed experiences suggest that while the restaurant can serve up hearty meals for a reasonable price, expectations should be managed regarding service and food consistency.

What are the restaurant's operating hours?

 Happy Family New Shanghai Chinese Restaurant operates daily from 11:00 AM to 10:30 PM.

Does the restaurant offer delivery services?

 Yes, the restaurant offers free delivery within a 3-mile radius.

Is there parking available at the restaurant?

 Parking availability is not specified; it's recommended to check local parking options.

 Yes, the restaurant accepts credit cards, including Visa, MasterCard, Discover, and American Express.

 Yes, the restaurant is wheelchair accessible.

North America

United States

Nestled in the heart of Manhattan at 500 W 43rd St, Happy Family is a vibrant Pan-Asian eatery that invites you to embark on a culinary journey across China and Japan. This casual dining spot is renowned for its extensive menu that caters to both traditionalists and adventurous eaters alike. With a welcoming ambiance and a focus on fresh ingredients, Happy Family is the perfect place to unwind after a day of exploring the bustling streets of New York City.

 Whether you’re craving a comforting bowl of Vegetable Noodle Soup or the bold flavors of Kung Pao Chicken, each dish is crafted with care and authenticity.

The menu at Happy Family is a delightful fusion of flavors, featuring standout dishes such as the savory Bok Choi Beef, which is perfectly stir-fried with tender beef and fresh vegetables, served over a bed of fluffy white rice. Another must-try is the General Tso's Chicken, a crispy, sweet, and slightly spicy dish that has become a staple in Chinese cuisine. Each bite is a burst of flavor, making it a favorite among locals and visitors alike.

 The atmosphere is casual yet lively, perfect for a family meal or a quick lunch break. With options for dine-in, takeout, and delivery, Happy Family ensures that you can enjoy their delicious offerings wherever you are.

Conveniently located in Midtown Manhattan, Happy Family is just a stone's throw away from iconic attractions such as Times Square and the Theater District. After indulging in a delicious meal, take a stroll to catch a Broadway show or explore the vibrant streets filled with shops and entertainment. The restaurant's central location makes it an ideal stop for both tourists and locals.

 Happy Family is known for its extensive menu featuring authentic Chinese and Japanese dishes, with a focus on fresh ingredients and bold flavors.

 With its casual atmosphere and delicious offerings, it’s a great spot for a family meal or a quick lunch in the heart of Manhattan.

 Happy Family offers dine-in, takeout, and delivery options, making it convenient for all diners.

Whether you’re a local or just visiting, Happy Family is a must-visit destination for anyone craving delicious Pan-Asian cuisine. Stop by today to experience the flavors of Asia right in the heart of New York City.

Casual Pan-Asian eatery serving an extensive array of Chinese & Japanese fare in a simple setting.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURQMmNUZVZBEAE&d=17924085&t=1

places/ChIJxSWKkU1YwokRZPlTp639Hr4/reviews/ChZDSUhNMG9nS0VJQ0FnSURQMmNUZVZBEAE

I regret not reading reviews before visiting this restaurant for lunch.

I ordered the Kung Pao Chicken with wonton soup, and while the soup was delicious, the Kung Pao Chicken was a disappointment. It didn't taste like authentic Kung Pao Chicken, which I've had many times before (and I'm part Chinese, so I know the dish well).

When I asked to exchange my food, the staff gave me a hard time, insisting that their version was correct. I disagreed and asked to try the General Tso's Chicken instead. In addition, I was told my dish was coming with egg fried rice. There was no egg. It was just plain rice that seemed to have been cooked with soy sauce but had no taste. The chicken was hard and dry.

Unfortunately, that dish also lacked flavor. The hospitality was also subpar. Overall, I'd say the food and service were not up to par, and you can find better Chinese food at a takeout place. Sadly, I won't be returning.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNINnVHV1NnEAE&d=17924085&t=1

places/ChIJxSWKkU1YwokRZPlTp639Hr4/reviews/ChZDSUhNMG9nS0VJQ0FnSUNINnVHV1NnEAE

Taste overall 7/10 Main dish Bok choi beef with white rice 7/10, Hot sour soup 7/10 both have a pretty standard taste; Service 7.5/10 Cleanness 8/10; Portion with the price (lunch special for me)10/10; Vibe 6.5/10 a small chinese restaurant with a noise of busy midday busy nyc, one restroom, no free wifi. Overall, I would say 7/10 as a good cheap place to have a decent food in nyc. Note that the menu prices have already been increased from the google review’s menu 3 years ago.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURQX3VmQmxRRRAB&d=17924085&t=1

places/ChIJxSWKkU1YwokRZPlTp639Hr4/reviews/ChdDSUhNMG9nS0VJQ0FnSURQX3VmQmxRRRAB

I live nearby, and have probably ordered from here five or six times a year for a number of years. Is the food amazing? No it is not. Is the food awful? No it is not. I find it perfectly decent for lunch. As for cost, I usually get The shrimp with mixed vegetables lunch special which includes a soup for about $12 including tip. It has enough food for two lunches for me. So, six dollars for a lunch in Midtown seems very reasonable. I noticed that a lot of the one-star reviews are mostly about the customer service. I can’t speak to that. I would recommend that you order through Seamless, so there is a record of what you ordered. I would also advise against eating in the establishment, though I can’t say that from personal experience.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUM5Ny11b0RREAE&d=17924085&t=1

places/ChIJxSWKkU1YwokRZPlTp639Hr4/reviews/ChZDSUhNMG9nS0VJQ0FnSUM5Ny11b0RREAE

This was the first time I discovered this place walking around the streets of New York City. I ordered Vegetable Noodle Soup. It was done perfectly. The soup made it feel so comforting and nice for the windy day to match with. All the veggies were well cooked and placed perfectly. The noodles made it to my tummy in no time. Do go for it.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUR6NmV5NUx3EAE&d=17924085&t=1

places/ChIJxSWKkU1YwokRZPlTp639Hr4/reviews/ChZDSUhNMG9nS0VJQ0FnSUR6NmV5NUx3EAE

I don’t like leaving reviews of local businesses, but this place is hit or miss it is my go to for greasy Chinese food however, the last several times I’ve ordered sweet-and-sour chicken it’s come out like chicken jerky. They overcook the chicken and it has the consistency of shrimp tails. Inedible. So very disappointing attached is video and photos.

Happy Family: Casual Chinese Eatery in Midtown NYC

Happy Family New Shanghai Chinese Restaurant is a longstanding establishment in New York City, known for its authentic Chinese cuisine and diverse menu offerings. Over the years, it has become a popular spot for both locals and visitors seeking traditional Chinese dishes in the heart of Manhattan.

Happy Family New Shanghai Chinese Restaurant History Overview 

Nestled in the vibrant heart of Manhattan at 500 West 43rd Street, Happy Family New Shanghai Chinese Restaurant stands as a casual yet inviting spot for lovers of Chinese and Pan-Asian cuisine. Since its inception, this eatery has offered an extensive menu that highlights the rich flavors of Chinese cooking, with specialties such as Stewed Beef Noodle Soup, Fried Pork Dumplings, and Sesame Chicken. Its cozy ambiance paired with friendly staff makes it a welcoming destination for both locals and visitors seeking comforting, authentic dishes.

The restaurant’s journey reflects a dynamic adaptation to its bustling New York City surroundings. In 2023, Happy Family New Shanghai received mixed reviews focusing on food quality and customer service. While some patrons praised the hearty soups and generous portions, others noted inconsistencies in flavor and hospitality, highlighting the challenges of maintaining high standards amid high volume.

Responding to feedback and evolving tastes, 2024 marked a significant year with an expanded menu that introduced more Shanghainese dishes. This development not only enriched the culinary offerings but also allowed diners to explore a broader spectrum of Chinese regional cuisine, from delicate noodles to bold, savory sauces.

As of 2025, Happy Family continues to serve as a convenient and accessible dining option in the Midtown area, catering to a diverse clientele including busy professionals, food enthusiasts, and families. Open daily from 11:00 AM to 10:30 PM, it offers dine-in, takeout, and delivery services, accommodating various dining preferences. The restaurant is known for its affordability, making it a popular spot for a quick lunch or casual dinner.

 including authentic Shanghainese specialties, vegetarian dishes, and classic favorites.

 including dine-in, takeout, and delivery services to suit a fast-paced urban lifestyle.

 that offers good value for generous portions, especially attractive to lunch crowds and families.

 providing a casual setting with attentive staff to enhance the dining experience.

Dine In

Takeout

Delivery

Restroom

Happy Family is a casual Pan-Asian eatery located in the vibrant heart of Manhattan, serving an extensive array of Chinese and Japanese fare in a simple yet inviting setting. The restaurant offers a delightful fusion of flavors, expertly crafted entrees, and top-notch service, making it a perfect spot for food lovers.

Happy Family

Authentic Chinese cuisine with a variety of dishes to satisfy any craving.

Spring Rolls

Vegetable Rolls

Egg Roll

Dumplings: Vegetable or Pork

Fried Wonton

Scallion Pie

Fried Chicken Wings

Chicken Fingers

Beef Teriyaki

Chicken Teriyaki

Boneless Spare Ribs

BBQ Spare Ribs

Fried Shrimp

Cold Noodles with Peanut Sauce

House Chicken Wings

Happy Platter

French Fries

Onion Rings

Crab Rangoon

Egg Drop Soup (S)

Egg Drop Soup (L)

Wonton Soup (S)

Wonton Soup (L)

Hot and Sour Soup (S)

Hot and Sour Soup (L)

Chicken Rice Soup (S)

Chicken Rice Soup (L)

Chicken Corn Soup

Vegetable Bean Curd Soup

House Special Soup

Seafood Hot & Sour Soup

Steamed Vegetables

Steamed Chicken with Vegetables

Steamed Shrimp with Vegetables

Crispy Sesame Chicken

Crispy Sesame Beef

Orange Chicken

Orange Beef

General Tso's Chicken

Snow White

Eight Delights

Lemon Chicken

Lemon Shrimp

Beef & Chicken Hunan Style

Chicken & Shrimp Hunan Style

Kung Pao Three Delights

Shrimp & Scallops Yu-Hsiang Style

Spicy Crispy Shrimp

Beef & Scallop Combination

Mongolian Beef

Triple Delights

Seafood Combination

House Special Duck

Prawn with Garlic

Pork & Shrimp Szechuan Style

Vegetables Paradise

Singapore Rice Noodle

Vegetable Fried Rice

Pork Fried Rice

Chicken Fried Rice

Beef Fried Rice

Shrimp Fried Rice

House Fried Rice (Pork, Chicken & Shrimp)

Yung Chow Fried Rice (White)

White Rice (S)

White Rice (L)

Special Fried Rice

Vegetable Lo Mein

Pork Lo Mein

Chicken Lo Mein

Beef Lo Mein

Shrimp Lo Mein

House Lo Mein (Pork, Chicken & Shrimp)

Happy Family New Shanghai Chinese Restaurant Menu

Savor delicious cuisine at Happy Family, located in the heart of Manhattan. Experience NYC dining at its finest! Visit us today!

Happy Family: Casual Chinese Eatery in Midtown NYC

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