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Customers appreciate the prompt and professional service provided by A1 Towing & Collision Inc. Many commend the courteous and knowledgeable staff, highlighting their efficiency in handling roadside emergencies. However, some reviews mention delays and communication issues during peak times.

A1 towing & collision Inc in Manhattan: reliable roadside assistance when you need it most.

Located conveniently at 608 West 47th Street in the heart of Manhattan, A1 Towing & Collision Inc is your go-to partner for dependable roadside assistance across New York City. Whether you're caught in a tricky parking garage or stranded on a busy street after a flat tire, their expert team steps in with quick, professional help to get you back on the road without unnecessary stress.

Comprehensive towing and roadside services tailored to city life

A1 Towing & Collision Inc offers an extensive range of services including towing, jump-starts, fuel delivery, tire changes, and even motorcycle towing. Their fleet and trained drivers are equipped to handle the unique challenges of urban environments, from tight garages to busy tunnels. This diverse service menu ensures that no matter the vehicle or situation, you have a trusted team ready to assist.

Customer experiences: reliability meets professionalism

The community sentiment around A1 Towing & Collision Inc is largely positive, with many customers praising the courteous and skilled drivers who go the extra mile to ensure vehicles are safely towed and clearly communicating throughout the process. For example, drivers like Armando and Jason have been recognized for their exceptional care and professionalism, helping customers feel reassured even during stressful breakdowns.

However, potential clients should be aware

 that some reviews mention delays and communication challenges during peak times, so planning ahead when possible is advisable to minimize wait times.

 Drivers like Ish and Armando are noted for skill and excellent customer care.

 Customers appreciate ongoing updates about ETA and service status.

 Ready to assist anytime, day or night, for urban emergencies.

frequently asked questions about a1 towing & collision Inc

What services does A1 Towing & Collision Inc offer?

 A1 Towing & Collision Inc provides towing, jump-starts, fuel delivery, tire changes, and motorcycle towing.

 Yes, they operate around the clock, seven days a week.

How can I contact A1 Towing & Collision Inc?

 Reach them at (646) 542-0049 or visit towtruck.nyc for more information.

Where is A1 Towing & Collision Inc located?

 Their physical location is 608 W 47th St, New York, NY 10036.

 Yes, all major credit cards, debit cards, and cash are accepted.

North America

United States

Nestled in the heart of Manhattan at 608 W 47th St, A1 Towing & Collision Inc. stands out as a beacon of reliability amidst the bustling chaos of New York City. Known for their exceptional service, this establishment has become a trusted name for those in need of roadside assistance and towing services. Whether you're stranded on the busy streets or have a vehicle that needs a gentle touch after an accident, A1 Towing is there to provide swift and professional help.

A1 Towing & Collision is not just about getting you out of a jam; it’s about the experience. Their team prides itself on providing top-notch customer service, ensuring that every client feels cared for during stressful situations. One standout feature is their commitment to communication; drivers keep you updated on their arrival times, alleviating the anxiety that often accompanies roadside emergencies. 

Additionally, their fleet is equipped with state-of-the-art towing vehicles, ensuring that your car is handled with the utmost care. This dedication to service is reflected in numerous positive reviews from satisfied customers who have experienced the professionalism and efficiency of A1 Towing.

 A1 Towing provides a range of services including roadside assistance, towing, and collision recovery.

 A1 Towing is known for its reliability, professionalism, and excellent customer service, making them a top choice for towing needs.

 A1 Towing operates 24/7, ensuring that help is always just a call away.

When you find yourself in need of towing services in New York City, look no further than A1 Towing & Collision. Their team is ready to assist you, ensuring a smooth and stress-free experience. Don’t hesitate to reach out for reliable service that you can trust.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURYbzdEQ1ZREAE&d=17924085&t=1

places/ChIJBXGPU7hZwokR3qN0VVJSq18/reviews/ChZDSUhNMG9nS0VJQ0FnSURYbzdEQ1ZREAE

I had a wonderful experience with A1 Towing & Collision. My car had broken down in a parking garage after work and I spent 5+ hours waiting to get it jumped or towed out of the garage. The first tow truck company kept me waiting for almost 3 hours and when they arrived told me their truck was too big to fit in the garage, even though i provided the clearance to the dispatcher. I had to leave my car and take an uber home.  I tried again this morning and A1 was the company that insurance dispatched and the driver Armando, was amazing. Even though his truck was too big for the garage, he didn't just cancel the request, he figured it out. His communication was great, and he took care of everything. It was such a huge relief to see him driving up to the house with my car in tow!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUR2bmFTSkZnEAE&d=17924085&t=1

places/ChIJBXGPU7hZwokR3qN0VVJSq18/reviews/ChZDSUhNMG9nS0VJQ0FnSUR2bmFTSkZnEAE

Pls do not book with this company. At 4pm I called them and asked for an inquiry about towing my car. One of the representatives said it will be $300 cash and if with card 326. He told me the driver will be at my destination in an hour. An hour passed by I called him again and asked for an accurate ETA and he said another hour. This was going on for four hours . The representative wouldn’t give us an accurate time of when the driver will arrive to me. He kept saying the driver will be there in 60 mins, and this is where it became frustrating. The tow driver ended up coming to me at 8pm. The driver told me the company just sent him out at 7:31 and they never told him about towing my car earlier. Which they wasted my time for four hours. When I got to the destination I took out cash to give the driver and the driver said the total was $326 and not $300. He then called the same representative that had us waiting and the representative told me that he forgot to update me about to price and how it’s not $300 anymore. This was so unprofessional and has an issue with communication. Please book with other tow truck companies.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURab09YTXRnRRAB&d=17924085&t=1

places/ChIJBXGPU7hZwokR3qN0VVJSq18/reviews/ChdDSUhNMG9nS0VJQ0FnSURab09YTXRnRRAB

I had an unfortunate experience today when my Tesla Model X got a flat tire after hitting a pothole in the Lincoln Tunnel. I immediately contacted roadside assistance, and they dispatched A1 Towing to assist me. I must say that the driver was exceptional throughout the entire process. He was incredibly polite and took great care of my car. He maintained excellent communication with me and even sent a picture of my car parked neatly in my driveway after delivering it.

However, the only drawback was the waiting time. Roadside assistance initially informed me that they would arrive within 90 minutes. Unfortunately, when the 90 minutes passed, I received a text from A1 Towing stating that a truck would arrive in the next 30 to 45 minutes. This extended waiting period was quite inconvenient, especially considering I was in Manhattan at the time.

Nevertheless, despite the delay, the A1 Towing team were all fantastic people to work with. Their professionalism and attention to detail were commendable. I appreciate their efforts in ensuring the safe delivery of my car. I would highly recommend their services, just be prepared for potential delays in the estimated arrival time.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNaMjRLNVZBEAE&d=17924085&t=1

places/ChIJBXGPU7hZwokR3qN0VVJSq18/reviews/ChZDSUhNMG9nS0VJQ0FnSUNaMjRLNVZBEAE

They kept me informed as far as distance and ETA's. The customer service rep, Sam even tried to give me a discount but his supervisor wouldn't allow it. I appreciated the gesture though. The driver, Jason was very fast, thorough and professional. He even allowed me to stop to the bank to pay for the service. Would definitely use A1 again but hopefully I wouldn't have to.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURXdkxMTnF3RRAB&d=17924085&t=1

places/ChIJBXGPU7hZwokR3qN0VVJSq18/reviews/ChdDSUhNMG9nS0VJQ0FnSURXdkxMTnF3RRAB

Awesome individual, amazing personality and great help. Seems like he has a lot of experience with vehicles. Ish is amazing. Would recommend A1 towing and collision to anybody, specifically Ish the driver. Great experience despite my unfortunate situation I encountered

Reliable A1 Towing & Collision in Manhattan, NY

Established in 2011, A1 Towing & Collision Inc has been serving the New York City area for over a decade, providing reliable towing and roadside assistance services.

A1 towing & collision inc history overview in manhattan new york city ny usa.

Since its inception in 2011, A1 Towing & Collision Inc has established itself as a trusted name in the bustling streets of Manhattan, New York City. Located at 608 West 47th Street, this company has been providing dependable towing and roadside assistance services to local residents, commuters, and visitors alike for over a decade. With a commitment to customer care and vehicle safety, A1 Towing has evolved alongside the dynamic landscape of New York City's transportation needs.

In 2014, just three years after its founding, A1 Towing & Collision broadened its scope by adding motorcycle towing services to meet growing demand. This strategic expansion allowed the company to cater to a wider range of vehicles and drivers in New York City, a metropolis known for its diverse and dense traffic. The company’s dedication to adapting its services reflects its focus on comprehensive roadside assistance solutions.

A1’s dedication to excellence was formally recognized in 2018 when it earned a 4.5-star rating from the Chamber of Commerce. This rating underscores their consistent delivery of professional, reliable service to customers navigating the complexities of New York traffic. Clients often commend the company's efficient communication and the skillfulness of their drivers, highlighting the personalized care they receive even amid stressful roadside situations.

Responding to the ever-present need for around-the-clock assistance in a city that never sleeps, A1 Towing & Collision introduced its 24/7 emergency towing services in 2020. This milestone has made the company a go-to option for urgent roadside help at any hour, covering breakdowns, flat tires, and collisions with promptness and professionalism. Their ability to handle emergencies day or night has become a defining feature, providing peace of mind to New Yorkers and visitors alike.

Customer testimonials highlight the company's strong points such as attentive communication and driver professionalism. Many praise specific drivers for their courteous manner and problem-solving skills, often sharing stories of relief when their vehicles were safely towed from challenging locations. While some reviews note areas for improvement, particularly around wait times and pricing transparency, the overall impression is of a reliable service provider dedicated to helping motorists in New York City.

 Expanded services to include motorcycle towing.

 Achieved a 4.5-star rating on the Chamber of Commerce.

 Launched 24/7 emergency towing services to meet urgent roadside needs.

Visit A1 Towing & Collision Inc on West 47th Street, Manhattan for reliable towing services in the heart of New York City.

A1 Towing in New York - Reliable Services on W 47th

New York County

A1 towing & collision Inc

Emergency towing, accident recovery, and long-distance towing.

Towing Services

Jump-starts, fuel delivery, tire changes, and motorcycle towing.

Roadside Assistance

Discover Reliable Towing and Roadside Assistance in Manhattan at A1 Towing & Collision Inc.

Located conveniently at 608 West 47th Street in the heart of Manhattan, New York City, A1 Towing & Collision Inc offers top-notch vehicle recovery and roadside assistance services to keep you moving no matter what curveballs the busy city streets throw your way. Whether your car breaks down, you face an unexpected accident, or you just need a jump-start, A1 is an essential partner for drivers navigating New York’s bustling roads.

Comprehensive Towing Services Tailored for New York Drivers

A1 Towing & Collision specializes in a full spectrum of towing services, designed to meet the diverse needs of New York motorists. From emergency towing in urgent situations to accident recovery when mishaps arise, to long-distance towing for those unexpected moves or vehicle transport, their fleet and expert drivers have you covered. Their commitment to safely transporting your vehicle is evident through positive customer experiences that highlight professionalism and care.

Roadside Assistance You Can Count On Anytime

Beyond towing, A1 offers essential roadside assistance services that every driver hopes to never need but will be grateful to have. Whether it’s jump-starting a dead battery, delivering fuel when you run out mid-journey, changing a flat tire, or even motorcycle towing, A1’s team is ready to get you back on the road with minimal hassle. Their quick response and skilled technicians ensure peace of mind in stressful situations.

What Customers Appreciate About A1 Towing & Collision

Customers praise drivers like Armando and Ish for their expertise, courteous demeanor, and going the extra mile, including clear communication and carefully handling vehicles.

From towing vehicles stuck in tight Manhattan parking garages to providing motorcycle towing and tire changes, A1 covers a wide range of automotive emergencies.

While some have reported communication hiccups, representatives have tried to provide price discounts and keep clients informed of costs and ETA.

Tips for a Smoother Experience with A1 Towing & Collision

Be prepared for potential delays, especially in busy Manhattan traffic, as some customers experienced longer than expected wait times.

Keep clear and updated communication with the company’s representatives to minimize frustration and ensure accurate arrival estimates.

Have payment ready and confirm pricing details beforehand to avoid surprises when the service is completed.

In summary, A1 Towing & Collision Inc stands out as a dependable choice for drivers in New York City seeking professional towing and roadside assistance services, marked by skilled drivers, comprehensive offerings, and a willingness to assist customers through stressful vehicle troubles.

Need emergency towing or roadside assistance in Manhattan? Trust A1 Towing & Collision for 24/7 service, fast response, and professional drivers!

Reliable Towing Services in Manhattan, NYC

Discover A1 Towing & Collision's commitment to safety, reliable service, and customer satisfaction in NYC. Contact us 24/7 for your towing needs!

Explore A1 Towing & Collision - NYC's Top Towing Company

Learn how to choose the right towing service in New York City. Find expert tips on reliable towing, roadside assistance, and customer satisfaction.

Reliable A1 Towing & Collision in Manhattan, NY

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