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Boxed Market, previously MaxDelivery, is a grocery delivery service based in New York City. Customers have lauded the service for its prompt deliveries and quality products. Nonetheless, there have been complaints regarding the sudden halt of services in Manhattan and issues with membership fee refunds.

Boxed Market: New York’s Former Grocery Delivery Gem and Its Lasting Impact on the Community.

Nestled in the heart of Manhattan at 318 West 39th Street, Boxed Market, formerly known as MaxDelivery, was once a beloved grocery delivery service that captured the spirit of fast, reliable shopping for busy New Yorkers. Its commitment to speedy deliveries and quality products made it a favorite among urban dwellers and digital nomads keen on convenience without sacrificing variety or freshness.

A Unique Shopping Experience in New York City

Boxed Market stood out for its user-friendly online ordering platform, offering an extensive selection of grocery items, including specialty and local foods that delighted foodies looking for unique ingredients. Customers praised the 30% off first order and thoughtful gestures like sweet treats gifts. The service combined the best of a supermarket with the ease of doorstep delivery, perfect for New Yorkers juggling hectic schedules.

Customer Highlights and The Boxed Market Promise

Clients loved how their deliveries arrived swiftly—sometimes within an astounding 20 minutes of ordering—and how the team ensured everything was carefully packed and fresh. The courteous and respectful delivery personnel added a human touch to the digital shopping experience. Loyalty was built through consistent service and a breadth of options that catered to diverse tastes and needs.

 - fast, real-time delivery updates and a wide selection of specialty groceries.

 - mostly praised for prompt deliveries and quality, but some dissatisfaction about service during closure.

 - mixed reviews reflecting excitement about convenience but frustration after Boxed Market ceased operations in 2023.

Frequently Asked Questions about Boxed Market

 No, Boxed Market ceased operations in 2023.

How can I contact Boxed Market for customer service?

 As of 2023, Boxed Market is no longer operational, and customer service is unavailable.

North America

United States

Nestled in the heart of Manhattan, Boxed Market (formerly MaxDelivery) is not just a grocery store; it's a culinary haven that redefines convenience. Imagine ordering your favorite snacks, fresh produce, and gourmet ingredients, all delivered to your doorstep within minutes. This innovative service has earned rave reviews for its lightning-fast delivery and exceptional customer service, making it a go-to for busy New Yorkers and visitors alike.

At Boxed Market, every order is a delightful experience. Their standout offerings include the artisanal cheese selection, featuring local favorites like creamy Brie and tangy aged cheddar, perfect for a cozy night in. Pair this with their freshly baked sourdough bread, and you have a gourmet picnic ready to go. For those with a sweet tooth, the decadent chocolate chip cookies are a must-try, delivering a warm, gooey indulgence that will leave you craving more.

Conveniently located at 318 W 39th St, Boxed Market is surrounded by the vibrant energy of New York City. Just a stone's throw away from Times Square, visitors can easily explore iconic landmarks such as the Empire State Building and Bryant Park. Whether you're a local or a tourist, this location makes it easy to grab your essentials before heading out to enjoy the city.

 Boxed Market is renowned for its rapid grocery delivery service, offering a wide selection of fresh produce, gourmet items, and everyday essentials.

 It's a convenient stop for both locals and tourists, providing quality products and a delightful shopping experience.

 Boxed Market is close to major attractions like Times Square, the Empire State Building, and Bryant Park, making it a perfect stop during your city exploration.

Whether you're stocking up on essentials or indulging in gourmet treats, Boxed Market is your ultimate destination in New York City. Experience the convenience and quality that has made it a favorite among locals. Don't miss out—place your order today and enjoy a taste of New York delivered right to your door.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURobE9qV2dBRRAB&d=17924085&t=1

places/ChIJ44IfeSBawokR6DE4cMG2uTQ/reviews/ChdDSUhNMG9nS0VJQ0FnSURobE9qV2dBRRAB

This place is bonkers, in the best way.  We placed an order (of 14 cases of seltzer no less) at 11:06 pm.   At 11:29 pm they were downstairs with it.  Unbelievable.  And they provide you with real-time updates.   6 stars if I could.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUR1bHUydkdBEAE&d=17924085&t=1

places/ChIJ44IfeSBawokR6DE4cMG2uTQ/reviews/ChZDSUhNMG9nS0VJQ0FnSUR1bHUydkdBEAE

It’s my first time ordering from BoxedMarket after having been a loyal Boxed Express customer.
While I was really used to my regular online grocery shopping and had a routine over the years from the bulk goods I get from Boxed Express, Boxed Market seems to provide a more reliable service with a lot more variety and options.
I appreciate their gesture that for the first order I got a 30% off and also received a gift with sweet treats. Their delivery was both fast and quite prompt. Great customer service so far! I’ll be ordering again.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUQtLWJQXzVRRRAB&d=17924085&t=1

places/ChIJ44IfeSBawokR6DE4cMG2uTQ/reviews/ChdDSUhNMG9nS0VJQ0FnSUQtLWJQXzVRRRAB

My order arrived today. It was very positive experience. Everything packed carefully and put in place.  The delivery guy was very pleasant and respectful.  Excellent quality and fresh products. The only issue I had was the time of the delivery as I couldn’t change it to a better time that will suit me. Thanks for making shipping easier for me.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUN5NXRHSnlRRRAB&d=17924085&t=1

places/ChIJ44IfeSBawokR6DE4cMG2uTQ/reviews/ChdDSUhNMG9nS0VJQ0FnSUN5NXRHSnlRRRAB

I’m a new customer, and I have never been as happy with a grocery delivery service!! Through the years I’ve ordered groceries in NYC, but this was the most successful mission yet! My first order arrived correctly within 2 hours of placing it. And the produce looked great! Their breadth of specialty and local foods was exciting to sample. The delivery courier was so sweet. And the welcome gift was also very surprising, and very kind. What a pleasant experience during such difficult times. I highly, highly recommend Max!!

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNLbWJPMFd3EAE&d=17924085&t=1

places/ChIJ44IfeSBawokR6DE4cMG2uTQ/reviews/ChZDSUhNMG9nS0VJQ0FnSUNLbWJPMFd3EAE

Loved my experience with MaxDelivery!  Super convenient and received every item I ordered. Even better... I received my grocery delivery less than an hour after ordering. They were kind enough to also include a small gift bag of delicious bakery items.  Will definitely be using this service again soon.

Boxed Market: Fast Grocery Delivery in New York, NY

Boxed Market, formerly known as MaxDelivery, was a grocery delivery service based in New York City. The company ceased operations in Manhattan in 2023 and filed for Chapter 11 bankruptcy in April 2023.

The rise and fall of boxed market in new york city history overview.

Boxed Market, known previously as MaxDelivery, was a notable grocery delivery service based in the heart of Manhattan, New York City. Operating from its location on West 39th Street, it carved out a reputation as a convenient and reliable online grocery and convenience store, catering to busy New Yorkers with fast deliveries and a wide selection of products.

early customer experiences and service offerings

Initially, MaxDelivery earned high praise from customers for its remarkable delivery speed and attentive service. Customers frequently noted receiving their orders within an hour or two, often accompanied by thoughtful extras like small gift bags of bakery treats, which made the experience feel especially personalized. The service also provided real-time updates on orders, adding to the convenience for users.

As the company evolved into Boxed Market, it expanded its range of products, offering bulk goods and specialty items that appealed to both loyal customers of its predecessor and new users seeking more variety. The ordering process remained straightforward, with delivery and curbside pickup options enhancing accessibility for a wide demographic including busy professionals and families.

Despite its promising start and initial popularity, Boxed Market faced significant operational difficulties leading up to 2023. The company eventually ceased operations that year, a development that was met with disappointment from many customers. Reports surfaced of unfulfilled orders and unresponsive customer service, tarnishing the once-strong reputation of the brand.

legacy and impact on grocery delivery in new york

Boxed Market's journey reflects the dynamic and competitive nature of the grocery delivery industry in New York City. Its rapid rise, fueled by customer-centric services and a focus on speedy delivery, set a high bar for convenience and variety. Though its closure leaves a gap, the company's model emphasized the growing demand for on-demand grocery services and the importance of reliable customer support in this sector.

 Boxed Market ceased operations after several years serving the New York grocery delivery market.

 Known as MaxDelivery, the service gained acclaim for ultra-fast delivery times and exceptional customer care.

Delivery Service

Curbside Pickup

Boxed Market is a vibrant convenience store located in the heart of Manhattan, offering a wide variety of groceries, health products, and artisanal foods. Known for its eclectic atmosphere and quick delivery service, it serves as a local hub for both residents and visitors.

Boxed Market (Formerly MaxDelivery)

Boxed Market is a vibrant convenience store located in the heart of Manhattan, offering a wide variety of groceries, snacks, and liquors. Known for its eclectic atmosphere and quality products, it serves both locals and travelers looking for a quick shopping experience.

Boxed Market, located in the heart of Manhattan, offers a vibrant selection of groceries, health products, and a carefully curated selection of liquors. This convenience store is a haven for food enthusiasts, providing fresh produce, artisanal products, and a taste of New York's diverse culinary scene.

Discover Boxed Market in Manhattan - your go-to spot for groceries, liquor, and convenience items! Experience shopping like never before. Visit us now!

Boxed Market: Gourmet Groceries in New York City

New York County

Boxed Market in Manhattan: fast grocery and convenience delivery in New York City.

Nestled in the heart of Manhattan at 318 West 39th Street, Boxed Market (formerly MaxDelivery) is revolutionizing the way New Yorkers shop for their groceries, convenience items, and liquor. Whether you're a busy professional, a foodie, or a digital nomad, this establishment offers a seamless experience that fits your fast-paced lifestyle.

fast and reliable grocery delivery you can count on

What sets Boxed Market apart is its exceptional speed and dependability. Customers rave about placing orders late at night, only to have their groceries delivered within minutes – a true game-changer in New York City's grocery delivery scene. Real-time updates keep you informed every step of the way, making shopping stress-free and efficient.

 Boxed Market offers an extensive range of products from everyday essentials to specialty and local items. Their careful packing ensures freshness and quality, guaranteeing satisfaction with every order.

Boxed Market not only delivers groceries quickly but also provides excellent customer service. Friendly delivery personnel and thoughtful touches like welcome gifts of sweet treats elevate the shopping experience. Plus, with curbside pickup options, you can choose how to get your orders with flexibility and ease.

 – Get groceries delivered often in under 30 minutes, even late at night.

 – From staples to specialty items, discover variety and quality all in one place.

 – Friendly staff, real-time updates, and thoughtful extras make for a standout experience.

 – Choose delivery or curbside pickup to suit your schedule and preferences.

Discover Boxed Market in Manhattan, NYC, offering fast delivery, quality groceries, and catering. Shop now for fresh, local products.

Boxed Market NYC - Manhattan Grocery & Delivery Service

Enjoy quick, reliable grocery delivery in New York City with MaxDelivery. High-quality products, excellent service, and fast delivery available now.

Experience MaxDelivery in New York - Fast & Reliable Service

Visit Boxed Market in Manhattan for everyday groceries, local specialties, and convenient delivery options. Brighten your day with fresh, local foods!

Boxed Market: Fast Grocery Delivery in New York, NY

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