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Neptune Air Conditioning has received a range of reviews, with some customers praising their professionalism and efficiency, while others have reported issues with customer service and product reliability. Notably, the company has a 4.5-star rating on Birdeye based on 212 reviews, but a 2.8-star rating on Yelp from 34 reviews. Some customers have reported positive experiences with prompt and efficient service, while others have expressed dissatisfaction with communication and product quality.

Neptune Air Conditioning: reliable cooling solutions in Manhattan, New York City.

Located at 477 Madison Ave 6th Floor, Neptune Air Conditioning offers expert air conditioning services to Manhattan residents and businesses. With a focus on professional HVAC system repair, installation, and maintenance, Neptune is a go-to for those seeking reliable cooling solutions in the heart of New York City. Whether you need window AC installation, duct cleaning, or a full HVAC replacement, Neptune’s team brings experience and efficiency to every job.

Neptune Air Conditioning specializes in a variety of HVAC services tailored to keep New Yorkers cool and comfortable. Their offerings include air duct cleaning, repair and replacement of HVAC systems, and installation of new units. The company prides itself on providing installation warranties and handling everything from brackets to insulation and disposal of old units, ensuring a comprehensive service experience.

customer experience and community sentiment

Customers appreciate Neptune Air Conditioning for their efficient and professional installations, often highlighting the team's expertise and timeliness. Several reviews mention quick installation of window AC units and thorough cleaning services that improve unit performance and air quality. However, some customers have noted challenges reaching the company by phone and minor issues with insulation application or product matching, leading to a mix of sentiments in the community.

What services does Neptune Air Conditioning offer?

 Neptune Air Conditioning provides services such as air duct cleaning, HVAC system repair, HVAC installation or replacement, and HVAC system maintenance.

What are the operating hours of Neptune Air Conditioning?

 Neptune Air Conditioning operates Monday through Friday from 9:00 AM to 5:00 PM and is closed on weekends.

How can I contact Neptune Air Conditioning?

 You can contact Neptune Air Conditioning by phone at 646-863-2132 or via email at info@neptuneairconditioning.com.

North America

United States

Nestled in the heart of Manhattan, Neptune Air Conditioning is more than just a service provider; it’s a beacon of comfort in the bustling city. Located at 477 Madison Ave, this establishment specializes in air conditioning solutions, ensuring that New Yorkers can escape the sweltering summer heat. With a reputation built on quality and efficiency, Neptune has become a trusted name for both residents and businesses alike.

Neptune is renowned for its exceptional customer service and skilled technicians. Visitors often rave about the efficiency of the installation process, with many noting that their new air conditioning units are installed within a short time frame, often under an hour. The team is not only quick but also meticulous, ensuring that every detail is attended to, from the initial consultation to the final installation.

: Neptune's technicians are known for their efficiency and expertise, ensuring a seamless installation experience.

: With numerous positive reviews, customers appreciate the friendly service and the quality of the products.

: Neptune offers competitive pricing without compromising on quality, making it accessible for many.

What is Neptune Air Conditioning known for?

: Neptune is known for its expert installation services and exceptional customer satisfaction.

: With a focus on quality and affordability, Neptune provides reliable air conditioning solutions tailored to your needs.

: Located in Manhattan, Neptune is close to iconic landmarks like Central Park and Times Square.

If you’re in need of reliable air conditioning solutions, look no further than Neptune Air Conditioning. With a commitment to quality and customer satisfaction, they are ready to help you beat the heat. Visit them at 477 Madison Ave, or give them a call to schedule your installation today.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURiajktd1J3EAE&d=17924085&t=1

places/ChIJg8cptfxYwokRKyhDri04X8g/reviews/ChZDSUhNMG9nS0VJQ0FnSURiajktd1J3EAE

Overall the experience was pretty good. It was completed in 30 minutes within the time window agreed upon. Neptune installed the window AC unit (purchased elsewhere) for 270$ which included installation warranty, bracket, insulation and disposal of the old unit. The silicone insulation was applied a bit spotty and the water from the old unit leaked a bit, but no major issues.

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSURIeXAyVmlRRRAB&d=17924085&t=1

places/ChIJg8cptfxYwokRKyhDri04X8g/reviews/ChdDSUhNMG9nS0VJQ0FnSURIeXAyVmlRRRAB

My overall experience with Neptune was OK.

I needed to replace my living room AC unit, so called around to get quotes. Neptune offered a good price, so I set up an appointment.

However, once the technician came with the new AC unit, he realized that it wasn't the correct machine for my apartment, so we had to set up another appointment.

It's very hard to reach anyone at Neptune AC by phone. When I called to set up my 2nd appointment, it always went to voicemail, and even after leaving multiple messages, they're were very slow in getting back to me. They need more people operating the phone lines.

Other than that, they offer a good price for the new AC machine, and it's running well. Technicians also did a good job with the install.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSURyMVBQMkx3EAE&d=17924085&t=1

places/ChIJg8cptfxYwokRKyhDri04X8g/reviews/ChZDSUhNMG9nS0VJQ0FnSURyMVBQMkx3EAE

It is the first time I’ve purchased air conditioners.  Dean helped carefully guide me through the process taking into account the size of the rooms in the apartment.  The installers were efficient and timely.  So thankful for Neptune with the heat waves upon us now.

https://www.google.com/local/review/rap/report?postId=ChZDSUhNMG9nS0VJQ0FnSUNUM2NDY0NnEAE&d=17924085&t=1

places/ChIJg8cptfxYwokRKyhDri04X8g/reviews/ChZDSUhNMG9nS0VJQ0FnSUNUM2NDY0NnEAE

I highly recommend using Neptune Air Conditioning for your AC installation. You can instantly tell that their employees have a ton of experience installing all types of AC units. I had 2 AC units installed and the installation was extremely efficient and well done!!

https://www.google.com/local/review/rap/report?postId=ChdDSUhNMG9nS0VJQ0FnSUMzZ0lfVnJnRRAB&d=17924085&t=1

places/ChIJg8cptfxYwokRKyhDri04X8g/reviews/ChdDSUhNMG9nS0VJQ0FnSUMzZ0lfVnJnRRAB

Recently moved to a condo with 2 PTAC units that desperately needed a deep clean; Neptune just finished here and both units are running so smoothly and less drag due to all the build up years of gunk! Thank you Neptune! Hopefully this will bring the energy cost down as well as breathing in cleaner air. They were on time and communicative about when they would arrive. No complaints!

Top-Rated Neptune Air Conditioning in Manhattan, NY

Neptune Air Conditioning has been serving the New York area for several years, offering a range of HVAC services. They are located at 477 Madison Ave, 6th Floor, #6948, New York, NY 10022.

Neptune Air Conditioning History and Service Evolution in New York City.

Nestled in the heart of Manhattan at 477 Madison Avenue, Neptune Air Conditioning has established itself as a trusted HVAC service provider in New York City. Since its inception, this company has been dedicated to delivering efficient and reliable climate control solutions to residents and businesses in the bustling urban core.

From 2017, Neptune Air Conditioning earned positive recognition for its prompt and efficient service delivery. Customers appreciated their timely installations and skilled technicians, which quickly helped Neptune build a solid reputation in the competitive New York HVAC market. This early success laid the foundation for the company’s continuous growth and service expansion.

By 2019, Neptune broadened its expertise by adding air duct cleaning and maintenance contracts to its portfolio. This strategic move responded to growing customer demands for comprehensive HVAC care, ensuring healthier indoor air quality and longer-lasting system performance. Their enhanced service offering positioned Neptune as a full-spectrum HVAC provider catering to diverse needs across residential and commercial sectors.

In 2023, Neptune encountered some hurdles with customer satisfaction, particularly concerning product reliability and responsiveness in customer service. While their technical expertise and installation quality remained commendable, the company faced criticism over communication delays and occasional service coordination issues. These challenges highlighted areas for improvement, especially in client relations and after-installation support.

Neptune Air Conditioning's dedication to providing exceptional HVAC solutions remains central to their mission. 

With a base in the dynamic environment of New York City, they continue to adapt and refine their services, striving to meet the needs of modern customers seeking reliable air conditioning installation, maintenance, and cleaning services. Their history reflects a journey of growth, adaptation, and a steadfast commitment to enhancing indoor comfort for all clients.

 Received positive reviews for prompt and efficient service.

 Expanded services to include air duct cleaning and maintenance contracts.

 Faced customer complaints regarding product reliability and customer service.

Phone Number

Rating

Neptune Air Conditioning is a key player in HVAC solutions located in the heart of Manhattan, New York. Situated on the 6th floor of 477 Madison Ave, it offers a blend of modern technology and comfort, providing air conditioning solutions tailored for both residential and commercial needs.

Neptune Air Conditioning

Experience premier cooling solutions at Neptune Air Conditioning in Manhattan. Enjoy comfort and reliability in NYC—schedule your service today!

Neptune Air Conditioning - Top Cooling Solutions NYC

New York County

Professional cleaning of air ducts to improve indoor air quality.

Air Duct Cleaning

Repair services for heating, ventilation, and air conditioning systems.

HVAC System Repair

Installation or replacement of HVAC systems to ensure optimal performance.

HVAC Installation or Replacement

Regular maintenance services to extend the lifespan of HVAC systems.

HVAC System Maintenance

neptune air conditioning in new york city: expert hvac services to keep you cool and comfortable in manhattan's heart.

Nestled on Madison Avenue's 6th floor in vibrant Manhattan, Neptune Air Conditioning stands out as a premier provider of comprehensive HVAC solutions in New York City. Whether you're a homeowner, renter, or business owner, this local gem offers a reliable refuge from the heat with tailored air conditioning and heating services designed to meet the demands of urban living.

At Neptune Air Conditioning, the menu of services is crafted with precision to ensure optimal indoor air quality and comfort. Their expert team handles everything from installations to maintenance, all aimed at delivering efficient climate control solutions for apartments, condos, and commercial spaces alike.

 – Professional cleaning that enhances air quality, creating a fresher living environment.

 – Skilled repairs to keep your heating, ventilation, and air conditioning running smoothly and reliably.

 – Expert installation of new units or replacements to boost energy efficiency and comfort in your space.

 – Routine checkups and upkeep to prolong system life and maintain consistent performance.

what customers appreciate about neptune air conditioning

Clients consistently praise Neptune for their knowledgeable technicians, efficient installations, and the reliable comfort their HVAC systems provide. Whether installing window AC units or performing deep cleans of PTAC systems, Neptune’s team demonstrates care and expertise, helping New Yorkers beat the heat with confidence. While phone accessibility can be a challenge during busy times, the overall value and performance keep customers coming back.

location and convenience in the heart of manhattan

Situated at 477 Madison Avenue on the 6th floor, Neptune Air Conditioning is right in the bustling core of New York City’s most iconic borough. This prime location makes it easy for Manhattan residents and businesses to access expert HVAC care swiftly, ensuring comfort through all seasons.

Experienced technicians with a deep understanding of NYC HVAC challenges.

Comprehensive services from installation to maintenance ensuring lasting comfort.

Competitive pricing with transparent warranty and installation packages.

Customer-focused approach ensuring clear communication and satisfaction.

Experience top-notch HVAC services at Neptune Air Conditioning in NYC. From installations to repairs, enjoy quality you can trust. Contact us today!

Neptune Air Conditioning - Premium HVAC Solutions NYC

Looking for reliable HVAC services in New York? Neptune Air Conditioning offers expert installations, maintenance, and repairs. Get started now!

Explore HVAC Services with Neptune Air Conditioning

Learn about Neptune Air Conditioning, your trusted partner for HVAC solutions in NYC. Read our history, services, and community feedback here!