Home

Download

NO BAD **RECOMMENDATIONS**.

London, England

Red Room

Copenhagen, Denmark

Delphine

Amsterdam, Netherlands

Chez Nina Green Brasserie

The most popular restaurants in Nova Circle right now

TRENDING NOW

Guide to

During Winter

Prague 

in Finland

The Northern Lights

Winter Edition

Paris

Best bars

New York Cities

Explore curated travel guides filled with hidden gems and top recommendations to inspire your next adventure.

TRAVEL GUIDES

Discover standout moments and top picks from our vibrant community of travelers and explorers.

USER HIGHLIGHTS

Meet our most active and inspiring community members sharing unique recommendations and insights.

TOP USERS

On A Budget

5 Star Luxury Travel

You Must Visit

Eco-Friendly Hotels

Avoid Bali belly

How To:

That Are Worth The Trip

Dining Concepts

The World Is Slowing Down

Soft Travel

Stay updated with the latest travel tips, trends, and exciting updates from the Nova Circle community.

NEWS

Explore

Copenhagens Boutique Hotels

Discover

Tokyos best Ramen

Travel philosophy

The Rise of ‘Soft Travel’

Dublin Best Pubs

 Find fresh ideas and experiences to discover, from must-visit spots to unique activities.

MORE INSPIRATION

Connect with trusted partners who share our passion for unforgettable experiences and quality travel.

OUR SELECTED PARTNERS

Nova Circle is your single space for saving and sharing top recommendations around the world while getting inspired by likeminded people.

Nova Circle - No Bad Recommendations

As a valued Nova Circle member you can enjoy our exclusive partner discounts. Simply just sign in to claim the deals.

Partner Discounts

Enjoy exclusive travel partner discounts with Nova Circle.

Nova Circle Benefits - Travel Partner Discounts

Benefits

Charlotte, NC

North America

United States

# Enterprise Rent-A-Car – Reliable car rental service in Charlotte, NC

Enterprise Rent-A-Car in Charlotte, NC, offers a dependable car rental experience with a focus on customer service and convenience. Established to provide a variety of vehicles for all needs, this location has become a go-to choice for residents and visitors alike. With a history of both positive and challenging customer interactions, Enterprise has built a reputation for its commitment to service, despite occasional setbacks. The community appreciates the range of vehicles available and the helpful staff, making it a favored choice for car rentals in the area.

## History
### The story of Enterprise Rent-A-Car
Enterprise Rent-A-Car was founded with a vision to provide exceptional customer service and a wide selection of vehicles. The company aimed to make car rental accessible and convenient, catering to both business and leisure travelers. Over the years, Enterprise has expanded its reach and services, establishing a strong presence in various markets, including Charlotte, NC.

### Milestones and growth
- Established as a local car rental service in the 1950s.
- Expanded to multiple locations across the United States.
- Introduced a diverse fleet catering to different customer needs.
- Developed a reputation for excellent customer service and reliability.
- Gained recognition as a leader in the car rental industry.

### Cultural and local influence
Enterprise Rent-A-Car has played a significant role in the local economy by providing jobs and supporting community events. The company has engaged in various initiatives that promote local businesses and foster community relationships, making it a respected entity in Charlotte.

### Continuing the tradition
The commitment to customer service and community involvement continues to be a hallmark of Enterprise Rent-A-Car. The Charlotte location strives to uphold the values of its founders by ensuring that every customer has a positive experience, whether they are renting a vehicle for a day or a week.

## Community
### Community involvement
Enterprise Rent-A-Car actively participates in community events and supports local charities. The company encourages its employees to engage in volunteer activities, fostering a sense of community and responsibility. This involvement has helped strengthen the bond between the company and the residents of Charlotte.

### Community notion about the place
The community perceives Enterprise Rent-A-Car as a reliable option for car rentals, although experiences can vary. Many customers appreciate the convenience and range of vehicles available, while others have raised concerns about customer service inconsistencies. Overall, the location is viewed as a valuable resource for transportation needs.

### Events and gatherings
Enterprise often sponsors local events and gatherings, enhancing its visibility and connection with the community. These events provide opportunities for residents to engage with the brand and learn more about the services offered, reinforcing Enterprise's commitment to being a community-oriented business.

## Offerings
### What Enterprise Rent-A-Car offers
Enterprise Rent-A-Car provides a wide range of vehicles, including sedans, SUVs, and vans, catering to various customer needs. The company focuses on delivering a seamless rental experience, from the booking process to vehicle return. Customers can expect a well-maintained fleet and a commitment to customer satisfaction.

### Dining and food experience
While Enterprise Rent-A-Car does not offer dining services, its convenient location near various restaurants and cafes allows customers to easily find food options before or after picking up their rental vehicles. This accessibility adds to the overall convenience of the rental experience.

### Events and packages
Enterprise offers various rental packages tailored to specific needs, such as weekend getaways or long-term rentals. These packages often include discounts and special rates, making it easier for customers to find the best deal for their rental needs.

### Facilities and features
- Wide selection of vehicles
- Convenient location
- Friendly and knowledgeable staff
- Quick check-in and check-out process
- Online booking options

## Pros and Cons
### Key insights from reviews
Customer reviews of Enterprise Rent-A-Car in Charlotte reveal a mix of positive and negative experiences. Many customers highlight the helpfulness of staff and the quality of vehicles, while others express frustration with customer service and vehicle availability.

### Compliments and strengths
Customers frequently commend the staff for their professionalism and willingness to assist. Positive reviews often mention the smooth rental process and the cleanliness of vehicles. The location's accessibility and variety of vehicle options are also appreciated by many.

### Contrasts and notable mentions
Conversely, some reviews point to issues with customer service, particularly regarding vehicle availability and communication. Instances of rude behavior from staff have been reported, leading to dissatisfaction among certain customers. These contrasting experiences highlight the variability in service quality at this location.

### Summary evaluation
Overall, Enterprise Rent-A-Car in Charlotte is recognized for its extensive vehicle selection and generally positive customer interactions. However, the inconsistency in service quality suggests that improvements could be made to enhance the overall customer experience.

## Location & Nearby Attractions
Enterprise Rent-A-Car is conveniently located at 7747 University City Blvd, Charlotte, NC 28213. This area is known for its accessibility to major highways and proximity to various attractions, including shopping centers and parks. The location's strategic position makes it an ideal choice for both residents and visitors needing reliable transportation.

## FAQs
**What types of vehicles are available** Enterprise offers a wide range of vehicles, including sedans, SUVs, and vans.  
**Is there a pick-up service** Yes, Enterprise provides a pick-up service for customers within a certain distance.  
**Can I change my reservation** Yes, customers can modify their reservations online or by contacting the location directly.  
**What are the rental requirements** A valid driver's license, credit card, and age verification are required to rent a vehicle.  
**Are there any discounts available** Enterprise often provides discounts for weekend rentals and long-term bookings.  

## Visit Enterprise Rent-A-Car Today
Enterprise Rent-A-Car in Charlotte, NC, offers a reliable and convenient car rental experience. With a commitment to customer service and a diverse fleet of vehicles, it stands out as a preferred choice for many. Whether you need a vehicle for a quick trip or an extended rental, the friendly staff and community involvement make this location a welcoming option. Visit Enterprise Rent-A-Car today to experience their offerings firsthand.

aa167b27-6223-43c1-8a00-449ad7712204

They had the vehicle we needed/rented. They were great with check in and out. Our vehicle had a nail in tire that we had to get changed and they were able to make that process go quick and smooth. Wayne was very helpful on checkout! Will rent from here again

909cd697-b26f-4c14-bf46-5aec8c7e95cc

I had a very rude manager disrespect me today at the university city location. It's started was what I felt was a reasonable request. The type of vehicle I had scheduled a midsized, suv was not​ available, and the only other available car cost 10 more per day. So i asked if he he could honor the car rental price I signed up for. After booking different cars here before 7x, I came in excited about finally getting the 10% off weekend rate for a medium priced car. They only had two cars left on the lot-- one.really small.and the other was top tier, which cost a lot more. I asked for a manager because i figure he has the discretion to honor the px price. He didn't just say no. In a Kurt response, he says.you either pay the regular price for the higher vehicle or take the smaller one at its regular price or you can go somewhere else. I'm silently thinking, "whoa, that's kinda rude." I adk, is there a reason why he's prenting the option like that,he says you just booked this car today. Undertandably, i know they may not have the cars all the time. But he tells me it's my fault because I should know they need (48 hr avance notice to guarantee any specific car size, even if you book it online. Again, he arrogantly says, you can only take one of the two cars left at regular prices, or go find another car eslewhere.. Mind you, he knows I need a car right then and it's 20 minutes til they close and im the only remaining customer I ask if there any other options, thinking maybe they have some unclean cars in the back. He says, well,you​ come back tomorrow. Again, he knew I needed a car right then.​ After asking him if I understood him correctly, I asked for the contact info of his manager. He gives me the info. So I just say okay and switched the subject back to at least.getting in a car so i can travel out of state. Of the two choices, i reluctantly decide on the smallest vehicle. I pull out my drivers license and credit.card, he says, in a pay back tone, you know what. I've decided that I'm not renting to you period. I'm shocked. Then, he looks at his employees as if he's howing them how to hanlde someone who tries to complain against him and he says, "You can leave. I'm not renting anything to you." I was so embarrassed I accidentally left all my belonging on the chair. And had to return after hours to retrieve them. I know he probably thinks ill just go home upset, but i feel.sad for him.. because that is no way to treat enterprise customers. Terrible experience.

0c9328a5-6df2-4983-b8a1-c6e47ff13da3

University Location-Charlotte, NC I reserved a Minivan to move my son home from college. I specifically asked for a min van because I needed to be able to remove the seats. When I arrived the morning of the move, I was told that the minivan was not available and the agent offered a different vehicle (not a minivan). I would have had to make 2 trips to move my son...and the college is over an hour away! I was very upset, and as I was about to have a heart attack right there in the office, a minivan pulled in. What started out a disaster, ended up working out....I had planned to give a terrible review, but this is why I did not..... The agents, Wayne and Jaida, were extra nice and made sure they got that van ready for me in record time. Instead of being rude and argumentative, they were respectful and pleasant. I appreciate that. Wayne apologized for almost giving me the heart attack. I was behind schedule but everything else about the move went smoothly. It seems that whoever had the vehicle before me, was late turning it in. I guess there is nothing the office can do about that (except maybe remind that person that the vehicle has been reserved and needs to be back on time?). When someone rents a specific type of vehicle, they expect that vehicle....I knew a minivan was the only vehicle I could fit my son's things in. If Enterprise had called or even sent a text and said that the vehicle is expected to come in late, I would have been fine with that. I would have adjusted my schedule and waited for the vehicle....and my blood pressure would not have sky rocketed. Anyway...all's well....those are some nice and helpful young men.....Thanks!

28b2532b-523b-416b-b087-88ce99d13882

The worst place ever. They rented my wife a raggedy Altima with all kinds of knocks in the front end and shaking at 70 mph. And then said that I, her husband couldn't switch it out because she's at work. Despite the fact that I'm on the rental agreement. So my wife would have to leave work in Statesville just to come here and switch out that raggedy car. Absolutely dangerous to drive not knowing where that knock is coming from. And the car was scratched up. Wheels scratched up

84f2db72-c9fe-4309-a8d1-e5db69be64f3

I had an excellent experience at the University location. The process went smoothly, and the rental was spotless. Bryson did a wonderful job assisting me through the process. He was very helpful and kind. Consider giving him a raise or promotion. All of my needs were met. I will most definitely be back to rent again in the future.

6b5880eb-20aa-4f08-8a9a-b9b00a0ad347

I was involved in a hit and run and had to rent a vehicle until my car got fixed. My insurance set me up with information to go to the enterprise in university. I asked for a ride from the repair shop to their office. Everything was fine until they didn't show up. When I called the lady was very passive aggressive they transferred my info to the concord location with properly explaining why. Then got an attitude when I asked for clarity. I rather go to the concord location anyway their attitude stinks.

c54973f9-23ed-430a-a203-483f396bb8d4

Manager thinks she's the queen of enterprise first the person on the phone the day before says they can pick me up no issue. I call the next day and the manager says they can't pick me up because I'm too far out 15 mins instead of their 10 min pick up window. Canceled my rental with enterprise and went to budget instead this lady nickel and dimes every customer that comes in

92d6e394-8ae8-4ba4-8aa3-49da6065103a

Swear their phones don't work, ended up having to call a different location 20 mins away just to talk to a person after 30 mins of calling and being on hold just for a simple question. (Other location was great!)

00d1ac56-7f62-4db0-9809-67d2ccd65df4

Customer service was TERRIBLE! One of the managers told me one thing and next manager told me something different. if you have an out of state paper ID they claim they "don't take it". The manager or employees didn't try to help at all. He kept sending me on my way. It took them 4 days for anyone to answer the phone. 0/10 highly do not recommend. -Ohio

693a745b-390d-4769-874c-f63b224cbcc8

Service was good, I made reservations and was in and out in less than 20 minutes. The vehicle was great and it made for an excellent drive to the mountains. Yes I will most definitely use Enterprise in the near future for my next adventure.

Discover convenient car rentals at Enterprise in Charlotte, NC. Perfect for exploring the city with ease. Book now for a seamless travel experience.

Enterprise Rent-A-Car in Charlotte, NC | Convenient Location

Charlotte

Enterprise Rent-A-Car

North Carolina

Rent your perfect vehicle at Enterprise Rent-A-Car, Charlotte, NC. Explore nearby attractions and enjoy hassle-free service. Book now!

Enterprise Rent-A-Car in Charlotte, NC - Convenient Vehicle Rentals

Learn about Enterprise Rent-A-Car in Charlotte, NC. Providing reliable vehicle rentals near University City Blvd. Your travel solution awaits!

About Enterprise Rent-A-Car in Charlotte, NC - Your Trusted Rental Partner

Opening hours for Enterprise Rent-A-Car, Charlotte, NC. Find opening hours for Enterprise Rent-A-Car, Charlotte, NC on 7747 University City Blvd.

Enterprise Rent-A-Car Menu Overview

Signature Dishes

Beverages and Pairings

Dietary Options

Chef Recommendations

Experience the Menu at Enterprise Rent-A-Car

Outback Steakhouse

Thai 1st Bistro

Starbucks