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Charlotte, NC

North America

United States

# Home2 Suites by Hilton Charlotte University Research Park – Comfortable Stay, Convenient Location, Family-Friendly Amenities, Pet-Friendly, Charlotte NC Overview
Home2 Suites by Hilton Charlotte University Research Park is a welcoming hotel located in Charlotte, NC, ideal for both business and leisure travelers. This property offers spacious accommodations, including suites equipped with kitchenettes, making it perfect for extended stays. Established to provide a home-like atmosphere, the hotel emphasizes comfort and convenience, with a focus on community engagement and guest satisfaction. Reviews highlight the friendly staff and the hotel's proximity to various dining options and attractions, although some guests have noted inconsistencies in service and maintenance.

## History
### The story of Home2 Suites by Hilton Charlotte University Research Park
Home2 Suites by Hilton was founded with the vision of creating a modern, affordable hotel experience that caters to the needs of extended-stay travelers. The Charlotte University Research Park location embodies this vision by offering a blend of comfort and functionality, designed to make guests feel at home while away from home.

### Milestones and growth
- Established as part of the Hilton brand, focusing on extended stays.
- Expanded to include various amenities tailored for long-term guests.
- Gained recognition in the Charlotte area for its commitment to guest satisfaction.
- Developed a reputation for being pet-friendly, accommodating families and business travelers alike.

### Cultural and local influence
The hotel plays a significant role in the local community by supporting nearby businesses and engaging with local events. Its location near the University of North Carolina at Charlotte allows it to cater to visitors attending university events, thereby fostering a connection with the academic community.

### Continuing the tradition
Home2 Suites continues to uphold its founding principles by providing a comfortable and practical lodging option for guests. The hotel regularly updates its facilities and services based on guest feedback, ensuring that it meets the evolving needs of travelers.

## Community
### Community involvement
Home2 Suites by Hilton Charlotte University Research Park actively participates in local initiatives, often collaborating with nearby businesses and organizations. This involvement helps strengthen community ties and enhances the overall guest experience by promoting local culture and events.

### Community notion about the place
The community views Home2 Suites as a valuable addition to the area, particularly for its commitment to providing quality accommodations. Guests often appreciate the hotel's efforts to maintain a welcoming atmosphere and its focus on customer service, although some feedback suggests room for improvement in maintenance and cleanliness.

### Events and gatherings
The hotel frequently hosts events for both business and leisure travelers, including family reunions, graduation celebrations, and corporate meetings. Its flexible meeting spaces and amenities cater to a variety of gatherings, making it a popular choice for local events.

## Offerings
### What Home2 Suites by Hilton Charlotte University Research Park offers
Home2 Suites provides a range of offerings designed to enhance the guest experience. The hotel features spacious suites, a complimentary breakfast, and various amenities that cater to both short and long-term stays. Guests can enjoy a comfortable environment with modern conveniences.

### Dining and food experience
The hotel offers a complimentary breakfast that includes a variety of options, catering to different dietary needs. Additionally, the kitchenette in each suite allows guests to prepare their own meals, providing flexibility for families and extended-stay guests. The surrounding area is rich with dining options, giving guests plenty of choices.

### Events and packages
Home2 Suites regularly offers special packages and promotions, particularly for local events such as university graduations and festivals. These packages often include discounts on room rates and additional amenities, making it an attractive option for visitors.

### Facilities and features
- Complimentary breakfast
- Fitness center
- Business center
- Laundry facilities
- Pet-friendly accommodations
- Outdoor patio with grills
- Meeting spaces

## Pros and Cons
### Key insights from reviews
Reviews of Home2 Suites by Hilton Charlotte University Research Park reveal a mixed bag of experiences. While many guests appreciate the spacious rooms and friendly staff, others have raised concerns about cleanliness and maintenance issues.

### Compliments and strengths
Guests frequently commend the hotel for its convenient location, friendly staff, and spacious accommodations. The pet-friendly policy is also a significant draw for many visitors, allowing families to travel with their furry companions.

### Contrasts and notable mentions
While many reviews highlight positive aspects, some guests have reported issues with cleanliness and maintenance, including dirty rooms and malfunctioning amenities. These contrasts suggest that while the hotel has many strengths, there are areas that require attention.

### Summary evaluation
Overall, Home2 Suites by Hilton Charlotte University Research Park offers a comfortable and convenient lodging experience. However, potential guests should be aware of the mixed reviews regarding cleanliness and maintenance, which may impact their stay.

## Location & Nearby Attractions
Home2 Suites by Hilton Charlotte University Research Park is located at 625 McCullough Dr, Charlotte, NC 28262. This area is known for its proximity to the University of North Carolina at Charlotte, making it an ideal choice for visitors attending events at the university. The neighborhood features a variety of dining options, shopping centers, and recreational activities, providing guests with ample opportunities to explore the local culture and attractions.

## FAQs
**What amenities does Home2 Suites offer** The hotel offers complimentary breakfast, fitness center, and laundry facilities.
**Is Home2 Suites pet-friendly** Yes, the hotel welcomes pets, making it a great choice for travelers with animals.
**How far is Home2 Suites from the airport** The hotel is conveniently located near Charlotte Douglas International Airport.

## Visit Home2 Suites by Hilton Charlotte University Research Park Today
Experience the comfort and convenience of Home2 Suites by Hilton Charlotte University Research Park. With its spacious accommodations, friendly staff, and commitment to community engagement, this hotel is an excellent choice for travelers seeking a welcoming environment. Whether you're visiting for business or leisure, you'll find a range of amenities designed to enhance your stay. Don't miss out on the opportunity to enjoy all that this hotel and the surrounding area have to offer.

1b5938b6-ab79-40a7-b041-4aa96db8f929

Arrived here around 10:30pm and had to be on the road by 8:00 the next more so I didn't exactly have a lot of time to to enjoy this property. My check-in was very friendly and appreciated the warm welcome. When I arrived at the room, it appears that I got upgraded because I didn't book the 1 king bedroom suite (I just booked the 1 king room). I was surprised and, don't get me wrong, I appreciated the upgrade, the room was weird. It was REALLY big but felt empty. Both the bathroom and the living space were awkward in the amount of empty space they both had. Nonetheless, the bed was comfortable and everything was in working order. This was a good location with lots of restaurants near by.

aaf45bbf-690b-4e35-972a-73373e888b5b

The property shares a parking lot with Fairfield and can accommodate trailers or oversized vehicles. The room is pretty standard for Home2 Suites. The lotion mounted on the bathroom wall was coming off. I notified the front desk and it wasn't fixed the first day. The second day the maid came to clean my room and it wasn't fixed when I came back in the evening. Obviously, the staff doesn't care about keeping the property up to standard. The sockets on the nightstand needed to be replaced because it was like plugging into a hole, not a socket. The shower had hair on the tub floor, 2 short ones and a long one. If I was the owner, heads would be rolling. But management and leadership in the Hilton chain seem to be severely lacking.

d07e1960-e310-454a-a12f-dfb5aee7581a

Came for a night for the UNCC graduation. Very friendly staff and very efficient. It was clean and perfect for what we needed. We'll definitely stay there again if we are in the Charlotte area.

8ef52e38-fe27-4fcc-be2a-e76789577dfd

My stay here was great and always is. Staff were awesome. Everything was good. The only thing I didn't like was in my room the shower didn't have too pressure.

a585317e-af19-4098-afcc-2c6d942e1213

We stayed here after moving to Charlotte while waiting for our house to be finished. I called prior to booking a hotel and spoke with Ashlee. She was wonderful and informative and got us a hotel for the next two weeks. Our room was clean and had plates, cups, bowls, and a few sets of silverware. We got a suite with a bedroom, which was nice. Overall, it was a great stay. +: * AMAZING staff, Ashlee and Flora were wonderful. * Close to a lot of restaurants, shopping, etc. * Had a laundry room -: * There were ants and the occasional bug * Not the best location safety wise * Room was close to the road

f33f2451-895e-40de-a2b0-5984952352ed

Review of the Home2 Suites Overall the stay was acceptable. The unit and the service were adequate. Digna was at the front desk and was professional and courteous. Here were the issues I encountered. First, most staff was not dressed in a way that you can tell that they were staff. Barely any name tags, no uniforms and mostly street gear as they served in the lobby, the breakfast or checked on amenities throughout the building. Second, the overnight person answering the phone could use etiquette and customer service training on how to speak to customers. Even when you have to say "no" there is a way of doing it. In general staff did not speak and seemed overwhelmed even though there were not much going on during our stay, at least that we could tell. We were dogs owners at the hotel and was thankful for being able to bring our pets, however, most of the dog owners there did not pick up after their dogs, there were no bags or even signs or reminders from staff for pet owners to pick up after their dogs. The area for the dogs was covered with dog waste. I would say a weekly pick-up by staff would be in order. Lastly, the foyer area near the elevators were never mopped and looked pretty dirty on the first and fifth floor. In addition, I am not clear if this is Charlotte issue but most people did not follow the handicapped parking signs and parked their cars in these spots throughout the day. That became an issue for those needing to use the spaces and for those using carts when moving luggage from the parking lot to the hotel. The unit for the most part was clean but not well stocked. We did not have any soap in the shower. We did not have any toilet paper to last the three days were there. It seems that the hotel is too "new" to have such staffing and customer service issues. Training specifically customer service is key to longevity to any industry. Hoping Home2 Suites can capitalize on better training support for their employees.

6bd1bf7e-eb26-411f-8ba2-6dea146fe03d

I don't usually relay a bad experience but this stay couldn't go without something needing to be done. To say that I am disappointed would be an understatement, this was absolutely the most deplorable hotel that I have ever stayed in my entire life. The room was disgusting from top to bottom, walls were covered in fluids, food, god knows what else and the parts that weren't were just half painted over to cover whatever they didn't want to clean. Only one of the AC units worked in the room, the microwave didn't function at all, there were 2 TV's but one remote. The fold out sofa was so dirty and torn that we had our son sleep with us in the bed because we didn't want him near it. The sink in the bathroom still had toothpaste stuck to the bottom of it from the last patron of the room. There is food on the ceiling even in the kitchen and the smell in the room was indescribable. I would have just left but with our late check-in there was no other availability nearby. I would have requested a different room but the hotel itself was dirty from the minute we stepped in the door. For the price that they charged me to stay in this room I was expecting a true Hilton experience and it was anything but that. I have taken photos of all of the discrepancies and I also let the front desk know about my disappointment but this needed to go further than management. This was hands down the most disgusting place I've ever stayed in my life. I was given a refund but that still didn't make up for what was supposed to be a fun family weekend. They advertise a pool but the lock doesn't work and we couldn't get in and the front desk staff wasn't in any mood to offer assistance with any of this during the stay. This description can't even relay how bad the stay was but the photos should help with you making the decision to NEVER STAY AT THIS PLACE.

bd28bac9-0e25-479c-bb57-6b8d83e849b4

We stayed here over the weekend and when leaving noticed that someone had broken our window and items were missing. When I alerted the front desk, I was told by them that break ins happen here all the time and that the police have an idea who it is. I was also told that they were looking for guns. I called the police to write a report, then the front desk comes out with a piece of paper that she wants to take a report. My address and phone number wasn't even right. Next, the desk clerk tells me that no one can watch video because only the manager can and she's off and her office is closed but she will call me in the morning. That never happened I call speak to the manager who takes another report from me says she is going g to review video and make some calls and call me back. Well 7 hours later she calls stating that she is going to comp a night. I ask about if she was able to review video and she says "No, I'm going to wait till an officer comes and then just let them watch it" No customer remorse no sorry this happened to you. No trying to help me retrieve what was taken from me. And being told by the front desk that break ins happen at this location all the time and that when military stay that several cars are broken in to. I was also told that there is a security guard that is posted outside till 7am but the manager stated "well he is stationed inside the building???" I guess he's there inside in case a robbery happens to them!!! Take my advice do not stay here! The workers and manager have the attitude that it's not their problem to help their customers when something like this happens.

92952e71-860a-4a5e-ada6-5731d347085f

Great location for a weekend stay in Charlotte. Room was clean and tidy, dont remember any issues that stood out. Staff friendly and welcoming. Ive stayed here a few times on my way out of town. CLT airport isnt that far away for early departures.

b7b47cc1-71ca-429b-a5ed-3861b1c785a5

Check-in process was long as the hotel was overbooked. Unable to get the rooms we had booked (queen beds versus king) because they had overbooked. Room dirty when we arrived with a strong smell of urine in the room. Hotel staff unable to change our room due to no other rooms available. Front desk staff did come to clean the shower drain. Would not recommend this hotel to anyone.

Discover comfort at Home2 Suites by Hilton Charlotte University Research Park in Charlotte, NC. Enjoy modern amenities and a prime location for a memorable stay.

Home2 Suites by Hilton Charlotte University Research Park

Charlotte

North Carolina

Enjoy a relaxing stay at Home2 Suites in Charlotte, NC. Perfect for business or leisure, explore nearby attractions and unwind in spacious suites.

Experience Comfort at Home2 Suites by Hilton Charlotte University Research Park, Charlotte, NC

Learn about Home2 Suites in Charlotte, NC. Modern amenities, friendly staff, and a prime location near research parks and local attractions.

About Home2 Suites by Hilton Charlotte University Research Park, Charlotte, NC

Opening hours for Home2 Suites, Charlotte, NC. Find opening hours for Home2 Suites by Hilton Charlotte University Research Park, Charlotte, NC on 625 Mccullough Dr.

Home2 Suites by Hilton Charlotte University Research Park Menu Overview

Signature Dishes

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Experience the Menu at Home2 Suites by Hilton Charlotte University Research Park

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