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Charlotte, NC

North America

United States

# SpringHill Suites by Marriott Charlotte Airport – Comfortable Stay Near Charlotte Airport
SpringHill Suites by Marriott Charlotte Airport is a well-known hotel located in Charlotte, NC, offering convenient accommodations for travelers. With its proximity to the airport, the hotel caters to both business and leisure guests, providing essential amenities such as a complimentary shuttle service. Established with a vision to deliver quality service and comfort, it has become a popular choice for those needing a quick stopover or extended stay. The hotel has received mixed reviews, highlighting both its friendly staff and areas needing improvement, particularly regarding cleanliness and maintenance.

## History
### The story of SpringHill Suites by Marriott Charlotte Airport
SpringHill Suites by Marriott Charlotte Airport was founded with the aim of providing a comfortable and convenient lodging option for travelers in the bustling city of Charlotte. The hotel is part of the larger Marriott brand, which has a long-standing reputation for quality and service in the hospitality industry. The vision behind this establishment was to create a space where guests could relax and recharge before or after their travels, with a focus on modern amenities and a welcoming atmosphere.

### Milestones and growth
- Opening of the hotel to serve the growing demand for airport accommodations.
- Expansion of services, including the introduction of a complimentary shuttle service to the airport.
- Continuous updates to the facilities to enhance guest experience.
- Recognition within the Marriott brand for maintaining a standard of service.

### Cultural and local influence
The hotel plays a significant role in the local community by providing essential services to travelers and contributing to the economy. It serves as a gateway for visitors to explore Charlotte, a city rich in culture and history. The hotel also engages with local businesses and attractions, promoting a sense of community and encouraging guests to experience the vibrant surroundings.

### Continuing the tradition
As part of the Marriott family, SpringHill Suites by Marriott Charlotte Airport continues to uphold the brand's commitment to quality and service. The hotel regularly reviews its offerings and guest feedback to ensure it meets the evolving needs of its clientele. This dedication to improvement reflects the hotel's ongoing mission to provide a comfortable and enjoyable stay for all guests.

## Community
### Community involvement
SpringHill Suites by Marriott Charlotte Airport actively participates in community initiatives, supporting local events and charities. The hotel often collaborates with local organizations to enhance the visitor experience and promote the city of Charlotte. This involvement helps to foster a strong sense of community and encourages guests to engage with the local culture.

### Community notion about the place
The community perception of the hotel is mixed, with some appreciating its convenience and friendly staff, while others express concerns regarding maintenance and cleanliness. Local residents often recommend the hotel for its strategic location near the airport, but they also emphasize the importance of addressing the issues highlighted in guest reviews to maintain a positive reputation.

### Events and gatherings
The hotel hosts various events and gatherings, catering to both business and leisure travelers. From corporate meetings to family reunions, SpringHill Suites provides flexible spaces and services to accommodate different needs. The hotel's involvement in local events also contributes to its visibility and connection with the community, making it a popular choice for hosting gatherings.

## Offerings
### What SpringHill Suites by Marriott Charlotte Airport offers
SpringHill Suites by Marriott Charlotte Airport offers a range of amenities designed to enhance the guest experience. With spacious suites, complimentary breakfast, and a fitness center, the hotel aims to provide comfort and convenience for all visitors. The hotel also emphasizes its commitment to customer service, ensuring that guests feel welcome and valued during their stay.

### Dining and food experience
The hotel provides a complimentary breakfast featuring a variety of options to cater to different tastes. Guests can enjoy a selection of hot and cold items, including fresh fruits, pastries, and beverages. While there is no on-site restaurant for lunch or dinner, the hotel is conveniently located near various dining options, allowing guests to explore local cuisine.

### Events and packages
SpringHill Suites offers various packages, including the popular "Park and Fly" option, which allows guests to leave their vehicles at the hotel while traveling. This package is particularly appealing to those flying out of Charlotte Douglas International Airport, providing a seamless travel experience. The hotel also accommodates group bookings for events and gatherings, ensuring that all guests receive personalized service.

### Facilities and features
- Complimentary airport shuttle service
- Fitness center
- Business center
- Meeting rooms
- Free Wi-Fi
- On-site parking
- Laundry facilities

## Pros and Cons
### Key insights from reviews
Reviews of SpringHill Suites by Marriott Charlotte Airport reveal a range of experiences, with some guests praising the friendly staff and convenient location, while others express dissatisfaction with cleanliness and maintenance issues. The mixed feedback highlights the need for ongoing improvements to ensure a consistent guest experience.

### Compliments and strengths
Guests often commend the hotel for its convenient location near the airport and the availability of a complimentary shuttle service. The spacious rooms and friendly staff are also frequently mentioned as positive aspects of the hotel, contributing to a generally welcoming atmosphere.

### Contrasts and notable mentions
While many guests appreciate the hotel's amenities and services, there are notable mentions of cleanliness issues and maintenance concerns. Some reviews highlight experiences with mold and unclean rooms, which detract from the overall guest experience. Additionally, the responsiveness of the staff to guest complaints has been a point of contention in several reviews.

### Summary evaluation
Overall, SpringHill Suites by Marriott Charlotte Airport offers a convenient lodging option for travelers, with a range of amenities and a focus on customer service. However, the hotel must address the concerns raised in guest reviews to enhance its reputation and ensure a consistently positive experience for all visitors.

## Location & Nearby Attractions
SpringHill Suites by Marriott Charlotte Airport is located at 3055 Scott Futrell Dr, Charlotte, NC 28208, making it an ideal choice for travelers flying into or out of Charlotte Douglas International Airport. The hotel is situated in a vibrant area with easy access to various attractions, including the NASCAR Hall of Fame, Uptown Charlotte, and the Charlotte Convention Center. Guests can explore the local culture, dining options, and entertainment venues, making it a convenient base for both business and leisure travelers.

## FAQs
**What amenities does SpringHill Suites offer** The hotel offers complimentary breakfast, a fitness center, and free Wi-Fi.
**Is there a shuttle service to the airport** Yes, the hotel provides a complimentary shuttle service to Charlotte Douglas International Airport.
**Are pets allowed at the hotel** Pets are not allowed at SpringHill Suites by Marriott Charlotte Airport.

## Visit SpringHill Suites by Marriott Charlotte Airport Today
SpringHill Suites by Marriott Charlotte Airport offers a blend of comfort and convenience for travelers in Charlotte, NC. With its welcoming atmosphere, complimentary amenities, and strategic location near the airport, it serves as a reliable choice for those seeking a place to stay. While the hotel has received mixed reviews, its commitment to service and community involvement makes it a noteworthy option for both business and leisure visitors. Consider booking your stay today to experience the offerings of this hotel firsthand.

28a6e8a8-b81c-4ccd-8789-1ba8d4e7acdd

Very nice staff great place for one night after missing my connecting flight. Staff was very friendly. They have a courtesy shuttle to the Charlotte airport.

2d417bd7-a568-4115-9994-39dbd61f531c

If you stay at this hotel, and you have zero expectations, you would still be disappointed! What a dump! The hotel staff was rude! Not so much as a please, thank you, or I'm sorry for any of the inconvenience or condition of the room. The room was disgusting and I could barely get in and out my door and when I asked the gentleman at the desk for assistance, he said if your card flashes green, it works you just have to push on the handle. I could not get my door open! My room was not serviced as requested, and when I called the front desk, they told me I could come and get towels without apology. I have held status with Marriott for a long time and it seems most of their hotels are in a state of decline. While other hotels, even the Holiday Inn, offer daily service you can't get service every other day as guaranteed. There are many other options in the area look for a Holiday Inn express or a Hampton and you'll likely do much better !

2b9b704f-cd03-44be-a842-aa9528294832

DO NOT STAY HERE!!! Stayed here for a business trip and as I was going to bed I looked up and saw black mold on the wallpaper above the bed. I complained and got a new room. When I was leaving in the morning, another customer was leaving the room that half the mold on it. Unbelievable that they knowingly rented a room with black mold. I'm not even going to mention the homeless and sex workers lurking outside the hotel.

1a94b9fc-5bcc-410a-952c-a55985ba4db1

We have stayed at this hotel multiple times using the "Park and Fly" package. Since our last stay they have downsized the shuttle van to accommodate only 5 passengers which resulted in no space available for our desired departure for our flight. Not a deal breaker, we departed for the airport earlier in the morning. Our driver on the way to the airport was pleasant and punctual. Upon our return the shuttle was elusive! We called the first time at 8:59 pm and confirmed with the male answering the phone that yes we were actually in zone 1 and he hung up. We waited 30 minutes before we called again and we were rudely informed the driver had already made 3 trips there to pick up other hotel patrons and we should have seen him. He accused us of being at the wrong location when we were at the clearly labeled zone 1 "Hotel Shuttle" location and had seen numerous hotels pick up their patrons in a timely fashion. We had 3 adults eagerly awaiting the shuttle arrival and none of us saw a Springhill Suites van. He hung up with no reassurance that he would head our way soon. Wrongly, we assumed the van would be dispatched with this second call. We waited another 20+ minutes and called back and spoke with a pleasant lady who told us the van would be there in 5 minutes. It is an 8 minute drive from the hotel, but the van showed up and showed out when he arrived about 10 minutes later. He laid down on the horn as he approached the hotel pick-up area and proceeded well past the hotel shuttle area with available spaces and pulled over beyond the offsite shuttle sign. It was pretty obvious that he was not happy to be picking us up. Despite his hostile demeanor, we thanked him for being there. He apologized for the wait and said it was because he had a drop-off on the other side of Charlotte. If you try to connect all the dots, someone was less than honest with us, either about the 3 trips there or the drop-off on the other side of Charlotte. If the shuttle had a prior drop-off engagement and the wait time for pick up was going to be extended, that should have been communicated to us so we could arrange more timely transportation home. We have multiple options in the many hotels that provide a free airport shuttle and parking. We also became very familiar with multiple brands picking up their guests in a timely fashion with space to accommodate more than one party. Every single one of these hotels seemed to be a much better choice than the one I booked. My adult daughter went in to talk with the front desk staff and was told to "write a review. " This will not be the hotel for our next flight!

ce8d2adc-37d5-4a5c-bc51-6d7e1ba2a339

I was a little concerned coming here due to the reviews I read, however I needed a Marriott by the airport for a night and this one offers free breakfast.

9fd585c8-460b-48b2-b65e-9026030207e1

Blood on mattress. Airport shuttle was a complete joke!!!! No way I would stay here again.

beaf1609-9eb4-4fd9-a7f5-9d52f9cb20ec

I checked into the hotel on a Friday night and plan to check out on Sunday. When we arrived (3 of us with 3 reservations) the young lady behind the desk announced that the elevator was not working so we would have to take the stairs. She also had no idea when the elevator would be fixed. She then assigned us all rooms on the 4th floor. She did not offer any type of discount or even an apology. I had to go up and down the stairs 4 times that night just to bring my things to my room. The next morning I went down and asked to speak to a manager and the young man behind the counter with an attitude pointed to the general manager on site. When I asked what could be done to rectify the situation instead of offering a discount he said "Well we sent everyone an email two days ago letting you know the elevators didn't work. This was a BOLD FACE LIE. I am here with a group of 8 and all 8 of us have our own reservations. NO ONE got an email about the elevators being out. So the GM is a liar. I also know that people on the 2nd floor had money taken off their rooms last night which was also not offered to us. The room itself is not horrible but don't think you'll be able to use the blackout blinds because they look like someone's cat had a field day with them. See pic attached. The GM after me calling him out on his "invisible email" said that he would take half off the first night. I will still be calling the corporate office. DO NOT STAY HERE.

74a85494-dbe2-49a5-b0b5-3d0f954fa93d

Definitely read the reviews and stay somewhere else. We were in town for a large concert. At check-in, our reservation/confirmation had two names listed so we were unable to check in promptly even after completing an online check-in. For this stay we were using points, therefore our room rate was only $50. Due to the check-in issue, our reservation was cancelled and re-booked at the front desk. We were charged the full amount for the room. This was not communicated with us and we were not aware until we saw the charges on our card. The folio arrived a day after our check-out. While our room was descent, friends who were traveling with us had a large roach in their room. Overnight, there were several vehicle break-ins, including busted windows in vehicles. Fortunately, our vehicle was spared. It is convenient to note that the cameras in the parking area are not working. Really, just spare yourself a hassle and pick somewhere else.

9bdc2e8c-a7fd-4a7d-b616-b5459a6bdc62

This was a nice, clean and spacious room. They provide a free shuttle service to the airport. They offered breakfast, but I wasn't able to experience it since I had to leave so early. I gave it 4 stars only bc I wasn't a fan of the AC at night. FYI this is a no cash hotel (meaning they don't accept cash for anything).

d0c5509a-2692-48d5-9cc3-4896c9ffb5a6

AWFUL!! I have stayed at a lot of Marriott properties and this has to be the worst. Waited 40 minutes for the shuttle. Nothing in the market place. The couch has white stains on it. The refrigerator is leaking and has stained the carpet. Escalated to corporate who could not get in contact with the front desk to attempt to rectify the situation.

Discover comfort at SpringHill Suites by Marriott Charlotte Airport. Perfect for travelers seeking convenience and quality near Charlotte airport. Book now!

SpringHill Suites Charlotte Airport - Comfortable Stay in Charlotte, NC

Charlotte

SpringHill Suites by Marriott Charlotte Airport

North Carolina

Enjoy a relaxing stay at SpringHill Suites by Marriott Charlotte Airport, NC. Perfect for travelers, near Charlotte Douglas Airport, with modern amenities.

Experience Comfort at SpringHill Suites Charlotte Airport, NC

Learn about SpringHill Suites by Marriott Charlotte Airport, offering spacious rooms, free Wi-Fi, and convenient location near Charlotte Douglas Airport in NC.

About SpringHill Suites Charlotte Airport, NC | Modern Hotel Near Airport

Opening hours for SpringHill Suites Charlotte Airport, NC. Find opening hours for SpringHill Suites by Marriott Charlotte Airport, NC on 3055 Scott Futrell Dr.

SpringHill Suites by Marriott Charlotte Airport Menu Overview

Signature Dishes

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Dietary Options

Chef Recommendations

Experience the Menu at SpringHill Suites by Marriott Charlotte Airport

Soul 2 Go Catering

QC Sound Stage

Cracker Barrel Old Country Store